Five Pack

Challenge

American Airlines, who serves more destinations and passengers than any other airline, has always been on the front line of implementing the latest technologies. When the mobile wave hit, they needed to enter those skies with precision by offering an app that could serve their on-the-go customers. They had a talented web team, but they needed the experts in mobile to help them make that transition. They also needed help to build a mobile team in-house for the long-term.

Problems to Solve

• Expansion into the mobile world.
• Expertise in app development for iPhone, iPad, and Apple Watch.
• Help build a mobile development team.

Solution

Over the last eight plus years, our mobile development team has been instrumental in providing expertise and design talent to support the American Airlines staff in the production of their iPhone, iPad, and Apple Watch applications. We have served a critical role in bringing the broad spectrum of AA mobile products into the stores. Five Pack has also worked with American Airlines to locate the best in-house mobile talent for their needs. 

Results

• Optimized early iPad app for larger screen size. 
• Instrumental in the development of Apple Watch, which was featured on stage by Apple. 
• Developed significant portions of the customer-facing iPhone application.
• Developed many AA internal applications.

Challenge

Success in pursuing whitetail deer is all about knowing when & where to hunt. Since 1989, Drury Outdoors has been helping hunters using the most advanced algorithm ever created to track whitetail. With a new season approaching, the DeerCast app was due for an update. Mark & Terry Drury had vision for how the integration of key new features could deliver more value to their users. We partnered with the Drury Outdoors team to develop & deliver DeerCast 2.0 in time for the 2022 hunting season, making it the most advanced deer hunting app in the market. 

Problems to Solve

• Create a map feature supporting topography, elevation, & live doppler radar 
• Allow users to set multiple waypoints on one interactive map
• Integrate a GPS tracker
• Update existing codebase

Solution

DeerCast 2.0 was developed using a cross-platform solution that supports mobile & web users; this dually gave us the opportunity to update the existing codebase & overcome obstacles like outdated plug-ins. Due to hunting areas often having poor cell reception, we integrated specific functionality with offline mode in mind such as maps and parcel lines. The new immersive DeerCast map feature delivers the ability to set waypoints, create & manage food plots, measure distances, access parcel data, check the wind, view live doppler radar, & record GPS tracks. All of these features combined create the playbook hunters need to make informed decisions using 13 different weather variables across 13 different phases on an hour-by-hour basis up to 14-days out. DeerCast 2.0 not only delivered all of this functionality to users’ fingertips in time for the hunting season, but it also integrated new subscription tiers that underscore Drury Outdoors’ future revenue goals. 

Results

• Launched 2.0 ahead of the 2022 hunting season
• Integrated the latest tech with doppler radar 
• Delivered an interactive map feature 
• Supported the ability to work offline
• Replaced dated code to ensure the product was scaleable moving forward

Challenge

Growers spend a majority of their time out in the field. This is where they gather data, track growth, study patterns, and strategize. Syngenta Digital has a web-based farm management software system called Land.db, but they needed a robust mobile version that would allow their clients to utilize their software when they needed it most: in the field. 

Problems to Solve

• Clients increasingly voicing the need for mobile. 
• App needed to operate while also offline.

Solution

To create the mobile version for Land.db, we built the program from the ground up and handled all aspects of UI/UX, development, management, and delivery. Syngenta Digital clients now have their farming management tool while anywhere in the field. Due to farming work often being in areas with poor or no internet connection, every feature in the app can be used and accessed while offline. Once the app reconnects to the internet, it automatically syncs back up to the main system and server. The app also provides geolocation data to help users automatically locate the field they are surveying, to set rain gauges based on location, and to easily access maps and locations to track distances. 

Results

• Syngenta Digital experienced increased production, increased revenue, and increased client satisfaction since the app development. 
• In comparison to the web-only offering, the mobile app usage is momententally higher. 
• Customer retention increased, as well as the purchasing of additional Syngenta products.

Challenge

Credit scores and finances can be boring, confusing, and sometimes complicated to figure out - especially to those who  are still trying to figure out this whole ‘life’ thing. ConsumerDirect has a reputable history with managing and tracking credit scores but wanted to help the younger generations, Millennial and Gen Z, boost their credit score and protect their information online. Cue hogo: a fun, interactive, and secure way of identifying scams, tracking credit history/scores, and receiving  suggestions for score improvement.  

Problems to solve

• Needed an app in the market with specific functionality in order to retain a trademark.
• Integrate front end with existing API’s.
• Link bank information, credit cards, and loans in one location whilst maximizing and ensuring privacy and security. 
• Integrate relatively complex animations into the interface. 
• Designs tailored to all screen sizes on both major mobile platforms.

Solutions

Built the hogo app in both native iOS and Android tech stacks and maintained a close collaboration with in-house designers, back-end developers, and other experts to create a high-quality, interactive and engaging app. Delivered high quality Android V1 of app in an exceptionally fast-tracked timeframe with specific features and functionality for a trademark deadline. Incorporated many standard privacy features such as splash pages, UX cams etc., to ensure the safety of customers' information. Maintained flexibility and quality with shifting requirements and changing deadlines. 

Results

• Native app on both iOS and Android released simultaneously. 
• Trademark deadline achieved, product surpassed MVP. 
• Developed the frontend, customer-facing portion of the application.
• Collaborated with in-house designers to produce stunning and interactive animations.

Challenge 

Since 2016, Five Pack has owned and operated a popular and highly-publicized product called Hours Time Tracking, available in the App Store and on the web. In an industry where we bill for our time, time tracking tools and precise time reporting is critical to our operations. As the Hours code base aged, it was time for a rewrite that would incorporate years of feedback from thousands of users across the world. Hours TimeLord was the solution to that problem, as well as the opportunity we were waiting for to design and develop new and exciting time tracking and reporting features.

Problems to solve 

• Replace dated code base
• Improve syncing between mobile and web
• Integrate advanced forecasting and reporting features into software
• Update the experience and interface 
• Offer a dual-platform product

Solution 

In September 2021, we began the journey of designing and rewriting Hours TimeLord from the ground up using Flutter’s cross-platform technology. We brought the app to the Google Play Store for the first time, incorporated a lightning fast sync between mobile and web, added forecasting features, increased versatility by exposing  team capabilities to mobile, and designed an all new UI; providing an updated look and feel – complete with data visualizations to help visualize where your time goes. 

Results 

• App in Google Play store
• Lightning fast sync
• Extremely robust reporting
• Team features to mobile
• New and improved UI
• Forecasting features

Challenge

Match made waves in the tech world at the same time they made waves in the dating one. After their launch in 1995, they pioneered online dating by utilizing their expertise in software development, which attracted members in 25 countries. Their next big splash needed to be in the mobile development world with a robust IOS and Android app, but they needed to bring in mobile industry leaders for that expertise 

Problems to Solve

• Expansion into the mobile development world with a background in web-based development only. 
• Making the transition to a mobile-first mentality

Solution

In 2012, our mobile design team worked, both onsite and remotely, with Match’s product team to develop a comprehensive, user-friendly app from scratch that would bolster communication between single members. Working within their processes and workflow, our development talent consulted as experts in their field to provide the backbone of the early match.com mobile app. We also assisted them in building their onsite mobile team. Our consulting and staff augmentation relationship continues to this day.  

Results

• Built consistent user-experience across platforms
• iPad version nominated for Webby Award
• Created revenue growth in first year.

Challenge

A mom had a problem. When her child was sick, Hada Kanner-Golan needed to keep track of their pain and fever doses, but there wasn’t an app that automated this process. She needed an app that adapted medication dosage to her child’s specific needs and profile, while also keeping track of when and how much was administered. She needed the help keeping this information tracked, and she figured other parents did too. So, she came to us with an idea.

Problems to Solve

• Medication dosage needed to be tailored to each child.
• Dosing schedule needed sharable capabilities with other users.
• Launch needed to reach the widest user base.

Solution

We worked with Kanner-Golan to map out the user vase, help with discovery, complete the vetting process, and then design and develop the OnCure app. OnCure allows users to set up a profile for their child, which includes specifics like their weight and age. When a child becomes ill, the user can launch an event which automatically populates the dosage and times for pain and fever reducers. A symptom tracker and journal feature help the user keep all the child’s health information in one location and organized, which can be shared during the next pediatrician visit. A medication reminder for long-term medications can also be activated. The child’s profile can also be shared with secondary care providers, such as grandparents or nannies, so everyone involved in the child’s care remains on the same dosing schedule. 

Results

• Kanner-Golan created Myrtus Enterprises, LLC, to launch OnCure. Since the launch, her app has been a financial success.
• Additional functionality can also be purchased.
• Due to demand, plans are in the works to create an Android version.

Challenge

Newman Ministries connects Catholic students with Catholic campus ministries at 400 campuses nationwide. They needed a central hub where the students could go to connect with their campus ministry, learn about events, adn access information, while the campus ministry leaders needed a streamlined communication tool to reach students. The communication side of their outreach, which used multiple social media platforms, needed to be consolidated into one easy-to-access location. 

Problems to Solve

• Consolidate communication for ministry leaders
• Connect students to other students in their faith 
• Make it easily accessible 

Solution

We designed an IOS and Android app, both backend and user interface, that targets college students and graduating high school students looking to connect to Catholic Ministries on a particular campus, each user can access events, updates, and network in their location. The platform is closed, which allows the ministry leaders greater control over what content is allowed. Students can also meet ministry leaders, chat with other students, RSVP to events, check the schedule for upcoming meetings. With a centralized online site, ministry leaders can organize their outreach, manage events, and cut out unnecessary repetition and confusion when communicating across multiple platforms. 

Results

• First app version released in 2020 and available in Apple and Google Play stores
• Several updates released since
• Expansion of functionality is scheduled for the next round of updates.

This fintech client had a flagship app which combined data from different credit bureaus, providing users with real-time updates to their credit score, history, and scenario simulations.

Just like a lot of apps, however, this one needed a facelift to keep up with changing user needs and demands.

The Challenges

1 - Updating the app's architecture so it could leverage new data effectively. 

2 - Expanding to include new user types and more control over the experience.

3 -Updating to mobile hardware changes: screen size, haptics, and biometric security.

The Results

A dramatically improved mobile experience. Our work created a more user-friendly, intuitive, and valuable experience for end users — leading to these results:

• 99.8% crash-free experience
• 50% increase in user sessions
• Daily active users up 23%
• Session time increased by 6%