Fivewalls

Challenge
Tyto.me needed to strengthen its digital platform by introducing new features, ensuring smooth integration with third-party services, and modernizing the codebase. The existing system had grown complex and required significant refactoring to improve scalability, maintainability, and overall performance. At the same time, the platform had to support fast feature development to stay competitive and deliver a seamless user experience across devices.

Solution
The development team applied a modern stack including MySQL, Node.js, React, React Native, and Redux Saga to redesign core processes and accelerate delivery. They implemented new features to enhance functionality, refactored outdated code for better efficiency, and integrated multiple third-party APIs to expand service capabilities. By leveraging React Native, the team ensured cross-platform support, while Redux Saga streamlined state management and improved performance.

Result
The upgraded tyto.me platform became more stable, scalable, and feature-rich. The refactored code improved maintainability and sped up further development cycles, allowing faster rollout of updates. Integration with external APIs opened new opportunities for users and enhanced the platform’s ecosystem. Ultimately, these improvements boosted user satisfaction, increased platform reliability, and positioned tyto.me for sustainable growth in a competitive market.

CLIENT
NeuroFlash is a cloud-based content creation platform that helps marketers, journalists, PR managers, and other professionals discover the words and phrases that resonate with their brand on the web. Originating in Germany and now operating worldwide, NeuroFlash enables brands to better understand their audience without the need for personal inquiries or endless manual research. Through AI-driven insights, NeuroFlash helps companies refine their brand perception and image by identifying the most impactful language.

Industry: Information, Marketing
Location: Global
Date: 2020

NeuroFlash is shifting away from traditional focus groups and surveys, leveraging AI to provide agile and effective content testing. Their platform allows users to compare different types of content—such as headlines, claims, and email subject lines—to optimize their messaging and boost engagement.

CHALLENGE
As a startup, NeuroFlash sought a partner willing to venture into uncharted territory with them. The company needed backend development support, particularly for scripting and programming. They required a connection between their user-facing service and the development team, which led to the need for robust back-office management tools and administrative dashboard development.

SOLUTION

Process:
Our team proposed an optimization plan to streamline operations and reduce operational expenses. We approached the project using an agile development model with two full-stack developers dedicated to the task.

After a thorough investigation phase, we recommended key changes to the project’s overall architecture and created a comprehensive development plan that included:

• New feature development.
• Third-party API integrations.

Technologies Used:

• PHP
• Laravel
• MySQL
• Elasticsearch
• MongoDB
• Swagger
• Redis
• Stripe

RESULTS
To support NeuroFlash's growth and enhance its R&D capabilities, we developed an admin dashboard based on best software development practices. We also integrated Stripe for payment processing, Bitrix for platform management, and several other third-party APIs to ensure a seamless user experience and operational efficiency.

Key Deliverables:

1. Backend dashboard developed for easier management.
2. Stripe payment system integration.
3. Bitrix integration for platform management.
4. Slack integration for team communication.
5. Ongoing back-office API management and error mitigation in the production system.

CLIENT

PortaOne is a global provider of software solutions tailored to the telecommunications and utility industries. The company offers a broad range of services for service providers and carriers, integrating both retail and wholesale offerings into a single software package.

Industry: Information, Telecommunications
Location: Global
Date: 2020

PortaOne prides itself on being customer-centric, and their commitment to simplifying internal processes led them to seek a solution that would streamline operations across the company.

Services Provided:

• SLACKBOT DEVELOPMENT
• FULL-STACK DEVELOPMENT (React, Node.js, Express.js, MongoDB)
• AGILE PROJECT MANAGEMENT

CHALLENGE

PortaOne faced a common challenge in modern enterprises: the complexity of using multiple management tools simultaneously. The company wanted to eliminate the inefficiencies caused by constantly switching between various apps, allowing teams to stay integrated and focused on their core work.

The solution was to integrate their project management system directly into Slack. To achieve this, PortaOne required a team with expertise in integrating third-party applications into Slack and experience in automating internal processes to reduce the burden on in-house development teams.

SOLUTION

Process:
We started with an intensive investigation phase lasting one week. This phase provided a deeper understanding of the client’s needs and allowed us to make several key improvements:

• We enhanced the requested technologies.
• We optimized how tools were used within the system.
• We simplified workflows for various operational tasks.
• We adapted Slack’s functionality to meet the client’s needs, addressing issues related to assignments and authorization via chat-bots.

We proposed a phased implementation strategy, delivering the solution through highly skilled experts specializing in Slack integrations. This approach allowed the client’s teams to remain focused on their ongoing work without distraction.

Phase One:
Task Submission App/Bot for Slack
The goal was to provide an easy-to-use interface for submitting tasks to colleagues or subordinates. This included:

• A task type selector.
• A simple form for entering task parameters, adaptable to various task types.
• Slack notifications triggered by status changes, informing the requester and executor.
• Options to update task statuses, such as declining new tasks.

Phase Two:
Slack Bot for Idea Submission
This bot facilitated idea submissions, making it easier for employees to contribute innovative suggestions. The innovations committee could access all relevant details tied to each idea, improving the review process.

Technologies Used:

1. React
2. Node.js
3. Express.js
4. MongoDB

RESULTS

The integration of the Slack bot suite helped PortaOne streamline their internal processes, saving time and improving efficiency across the board. Our agile development process ensured rapid delivery, with the MVP completed in just one week.

Key deliverables included:

• Optimized and simplified several tools.
• Developed role-specific usage scenarios.
• Overcame Slack's default limitations with assignments and authorization through chat-bots.
• Integrated YouTrack into Slack.

The solution helped PortaOne cut operational costs, which enabled the company to reinvest savings into further expansion and business development.

CLIENT
Riot Games, founded in 2006, is renowned worldwide for its player-focused games, including the hugely popular League of Legends, which sparked the growth of esports globally. With an expanding portfolio including Teamfight Tactics, VALORANT, and the upcoming Arcane series, Riot continues to engage millions of players around the world.

Industry: GAMING / ESPORTS

Location: Global

Services Provided:

• SLACK BOT DEVELOPMENT
• SERVERLESS SOLUTIONS
• DATA COLLECTION & ANALYTICS

CHALLENGE
Slack channels at Riot sometimes became unproductive, with off-topic discussions and a lack of structured conversation flow. Additionally, many users hesitated to ask questions publicly due to fear of criticism, impacting community engagement.

The client needed a solution to encourage constructive dialogue, manage multiple threads effectively, and allow anonymous question submissions, while also gathering insightful analytics on user interactions.

SOLUTION
Our team developed a two-part system using Node.js and TypeScript:

1. A Slack bot, built with Bolt Slack SDK, to facilitate organized conversations by detaching questions into separate threads and enabling anonymity.
2. An analytics app integrated with Google Spreadsheets API to collect and present data in a user-friendly format.

To overcome API rate limits and server cold start delays, we implemented a serverless architecture on Firebase Functions with a scheduled helper function syncing data between Firestore and Google Sheets efficiently.

Key technical solutions included:

• Use of Firestore for persistent, scalable data storage
• Scheduled functions to batch-sync analytics and keep serverless functions warm
• Integration with Slack for seamless user experience

Technologies used:
JavaScript, Node.js, Express.js, Firestore, Slack API, Google Cloud Platform

RESULTS
The Slack bot introduced structure and clarity to Riot’s communication channels, turning them into dynamic discussion forums with threaded conversations. It empowered users to ask questions anonymously, reducing hesitation and boosting engagement.

Automated analytics capture detailed metrics including question counts, user locations, timestamps, anonymity preferences, and reaction tallies. This data, synced to Google Sheets, provides Riot with actionable insights to improve community management.

CLIENT
Dockflow is an innovative container tracking platform based in Antwerp, Belgium, home to a major international port. Designed to monitor temperature-controlled shipments globally, Dockflow aims to revolutionize logistics by building an open, automated system aligned with the Physical Internet concept — transforming traditional supply chains into dynamic, interconnected trade networks.

Industry: LOGISTICS / SUPPLY CHAIN

Location: Belgium / Global

Services Provided:

• SYSTEM ARCHITECTURE
• FULL-STACK DEVELOPMENT
• BLOCKCHAIN SECURITY
• API INTEGRATION

CHALLENGE
Dockflow needed a user-friendly yet robust web application to serve as an open digital backbone for data exchange across global trade networks. Following a pilot launch, the team refined their branding and customer needs, returning with new feature requirements such as enhanced temperature tracking and location sensor integration.

SOLUTION
Our team collaborated closely with Dockflow to:

1. Design and implement the project’s core architecture ensuring scalability and reliability
2. Accelerate development speed through agile practices, with four full-stack developers working in SCRUM sprints
3. Incorporate blockchain technology to secure sensitive logistics data
4. Integrate multiple third-party APIs for seamless data flow
5. Develop and deploy new features, including advanced cargo tracking, admin dashboard, real-time notifications via WebSockets, and file management
6. Conduct a successful three-month pilot with a partner logistics company to validate all features

Technologies Used:
Angular 9, Laravel, MySQL, Docker, Jenkins, Elasticsearch, Swagger, Redis, JavaScript, TypeScript, PHP

RESULTS
The partnership enabled Dockflow to rapidly evolve their platform and meet market demands. By establishing a solid architecture and leveraging blockchain for data security, Dockflow gained a competitive edge in global logistics. The solution streamlined shipment tracking and provided an intuitive interface for managing cargo status, leading to faster feature releases and improved customer satisfaction.

CLIENT
Nextup is a company specializing in integrating Atlassian tools with Slack to boost team productivity and communication. They identified a gap when they realized that a direct Jira integration with Slack was missing and decided to create a solution tailored to their own needs, which quickly attracted interest from other teams worldwide.

Industry: SAAS / PRODUCTIVITY TOOLS

Location: Global

Services Provided:

1. BOT ARCHITECTURE
2. FULL-STACK DEVELOPMENT (Node.js/React)
3. AGILE PROJECT MANAGEMENT

CHALLENGE
Nextup aimed to scale up development to support existing products and build innovative new Slack bots that simplify user interaction with Atlassian tools. They required flexible, intelligent bots capable of managing complex workflows while maintaining seamless user experience.

SOLUTION
We partnered closely with Nextup to design and implement the architecture of multiple Slack bots, including:

• Jira integration bot to link Slack and Jira seamlessly
• HelpDesk+ bot to improve workplace productivity
• Morgan+, a bot for meeting organization

In parallel, we developed a comprehensive administrative dashboard and integrated several third-party APIs to enhance functionality.

Our team followed an agile development process managed via Jira, ensuring rapid iterations and continuous delivery.

Technologies used:
React, Redux, Node.js, Express.js, MongoDB

RESULTS
The delivered chatbot suite and administrative tools enabled Nextup to expand their product offering effectively. We refactored existing code and built new features that ensured a smooth product launch and ongoing feature development.

The cooperation helped Nextup significantly reduce operational costs and accelerate time to market.