GrowMyCompany

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GrowmyCompany is one of the Best Business consultancy & Digital Marketing Company in Mumbai. We help businesses with on-demand experts, Manage overall Digital Marketing services Like SEO (Search Engine Optimization) & Performance Marketing.  As well as Manage New Product Development & Advertising of our clients.

< $25/hr
2 - 9
2023
Locations
India
20th Floor, Oberoi Commerz II, International Business Park, Oberoi Garden City Goregaon East, Mumbai, India 400063, Mumbai, Maharashtra 4000063
+91 88 517 518 09

Focus Areas

Service Focus

50%
20%
10%
10%
10%
  • Digital Marketing
  • Business Services
  • Web Development
  • Writing Services
  • Advertising

Client Focus

100%
  • Small Business

GrowMyCompany Clients & Portfolios

Key Clients

  • jbplaster
  • SEO Project

Driving Exponential Growth for Bix42 – A Billing Software SaaS Product for Subscription-Based Businesses
View Portfolio
Driving Exponential Growth for Bix42 – A Billing Software SaaS Product for Subscription-Based Businesses
  • Driving Exponential Growth for Bix42 – A Billing Software SaaS Product for Subscription-Based Businesses screenshot 1
Not Disclosed
Not Disclosed
Information Technology

Client Overview
Bix42, a SaaS product by BPK Softwares Pvt Ltd, is a comprehensive billing software designed to cater to the needs of subscription-based businesses, including Cable TV, Internet, Newspaper, and others. The company faced significant challenges such as low revenue, minimal brand presence on social media platforms, low conversion rates, high churn rates, slow tech bug resolution, and fierce competition.

The Solutions
Gaurav’s strategic vision and structured thinking allowed him to delve deep into the company’s functions, processes, and data to uncover the real picture of the challenges at hand. He then devised an action plan to address each challenge effectively.

The Challenge
As the Growth Manager at Bix42, Gaurav took on the responsibility of leading the organization in all aspects, including Sales, Operations, Leadership, and Marketing. His task was to analyze the business model, sales process, offerings, and processes to identify the root causes of the challenges and provide actionable solutions.

Key Achievements

Improved Monthly Revenue
Gaurav successfully quadrupled the monthly revenue, leading to exponential growth.

Increased Active User Count
By implementing strategic changes, Gaurav managed to triple the number of active users on the platform.

Enhanced Yearly Renewals
Yearly renewals witnessed an eight-fold increase, showcasing improved customer satisfaction and retention.

Enhanced Facebook Reach
Gaurav's expertise in social media marketing resulted in a significant improvement in the company's Facebook reach.

Efficient Tech Bug Resolution
Gaurav optimized the bug resolution process, reducing the turnaround time by 70%.

Innovative Product Development
He strategized the product development lifecycle, introducing new features to improve retention and daily screen-time for users.

Diversified Target Market
Gaurav explored new target markets, including Milk vendors, Tenants - PG-Hostels, Insurance Agents, and Coaching Institutes..

Reduced Churn Rate
Gaurav identified customer pain-points and evolving requirements, effectively reducing the churn rate.

About Bix42
Gaurav’s expertise encompassed a wide range of skills, making him an invaluable asset to Bix42. These skills include Strategic Vision, Structured Thinking, Project Management, Communication, Lead Generation, Revenue & Profit Growth, SaaS, Customer Retention, Problem Solving, Analytical Skills, Marketing Strategy, Social Media Marketing, Business-to-Business (B2B), Start-ups, SaaS Sales, Team Management, and Business Strategy.

Driving Growth and Vendor Expansion for DailyNinja
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Driving Growth and Vendor Expansion for DailyNinja
  • Driving Growth and Vendor Expansion for DailyNinja screenshot 1
Not Disclosed
2 weeks
Information Technology

Client Overview
DailyNinja is a hyper-local subscription-based delivery service catering to the daily needs of households in select cities. Offering essential items like milk, bread, eggs, and more, DailyNinja strives to simplify the lives of its customers through timely and hassle-free deliveries. Their business model revolves around a convenient app-based platform that allows users to manage and receive their daily necessities at their doorstep.

Project Overview
The primary objective of the project was to identify and assess the gaps in the operations of DailyNinja’s Field Officers (FOs), vendors, and customers. The aim was to improve revenue and expand the vendor network to enhance overall business growth. In this context, the project focused on researching the experiences of vendors after collaborating with DailyNinja, understanding the challenges faced by FOs and vendors, and finding ways to attract more vendors to join the platform.

Scope of Work
The scope of the project involved comprehensive market and customer analysis, conducting field visits with the client’s Field Officers, and proposing strategic changes to address the identified gaps.

Human Skill Development for FOs
Intensive training programs were conducted to refresh FOs’ knowledge of the app and its features.
Monthly retention programs were introduced to maintain FOs’ engagement and competence.
FOs were encouraged to maintain daily reports and location updates to enhance accountability.

Building Vendor Trust and Capturing Vendors
An innovative event was organized to build trust among vendors, using a “Free Seminar on Business Growth” as a platform to introduce DailyNinja.
FOs were trained in building relationships and trust with vendors, helping them understand the benefits of collaboration.
Key selling points, such as convenience, customer loyalty, and business expansion, were emphasized to attract vendors.
Regular quarterly meetings with vendors were established to foster a sense of association with DailyNinja.

Capturing Customers' Trust
Female FOs were appointed to exclusively engage with households, gaining trust from female and elderly customers.

Vendors were educated and trained in effective customer relationship management to enhance customer satisfaction.

Attractive discounts were offered to customers making early payments, benefiting both customers and vendors.

Impact and Results

Improved Revenue
By addressing operational challenges, DailyNinja witnessed an increase in revenue and improved productivity.

Enhanced Image and Reputation
The focus on human skill development and professionalism improved DailyNinja's brand reputation.

Increased Vendor Network
The strategic approach to capturing vendors led to an expansion in the vendor base, enhancing supply capabilities.

Customer Acquisition and Conversions
Customer trust and satisfaction improved, leading to higher customer acquisition and conversion rates.

Unique Selling Points

The case study stands out due to its emphasis on field presence, effective communication skills, critical thinking, and evaluation of all stakeholders involved in the business model.

Target Audience
The case study is intended for households, gated communities, and potential clients in Tier 1 cities like Mumbai, particularly in areas such as Powai, Kanjurmarg, Chembur, and Thane.

Conclusion
DailyNinja’s collaboration with our team helped identify critical gaps and challenges in their operations, leading to the successful implementation of strategies that positively impacted their business growth and vendor expansion. By focusing on improving the experiences of FOs, vendors, and customers, DailyNinja has strengthened its position as a reliable hyper-local delivery service in the market.

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