They are very accommodating to our requests.
What was the project name that you have worked with HelpLama?
Customer Service Outsourcing for Transportation and Logistics
What service was provided as part of the project?
BPO Services
Describe your project in brief
Our primary objective was to leverage their technical experience to help consumers in picking the best hardware supplies and components for their needs.
Helplama focuses on delivering pre-sale phone and chat help. Their crew professionally guides clients in picking the right components and supplies, ensuring that their needs are met. Their technical expertise in hardware supplies is critical in achieving our goals.
What is it about the company that you appreciate the most?
The most outstanding aspect of Helplama is how they blend customer service and technological competence. They stand out as excellent pre-sales assistants because of their ability to understand the intricacies of hardware supplies and aid customers with the selection process.
What was it about the company that you didn't like which they should do better?
We can't think of anything to improve.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $10001 to $50000
- Completed
- Transportation & Logistics