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Engineering Excellence, Crafted for Innovation

Highpolar Software is a global technology partner specializing in Agentic AI. We design and build AI agents and multi-agent systems that help teams automate real workflows, improve decision-making, and ship AI-powered capabilities faster with production-grade reliability.

We work with startups and enterprises to
(1) embed agents into existing SaaS products
(2) orchestrate automation across business systems
(3) build AI-first experiences from the ground up.

Our delivery is outcome-driven and implementation-focused, with clear milestones, measurable KPIs, and systems designed to be auditable and governed.

What we do

  • Agentic AI strategy, architecture, and solution design

  • Multi-agent orchestration across tools and business systems

  • AI agents for operations, customer support, sales, and internal teams

  • Tool and action schema design (API and workflow integrations)

  • Knowledge and memory systems (RAG, shared context, shared memory)

  • Evaluation, observability, and safety guardrails (LLMOps)

  • Cloud-native engineering and DevOps

  • Conversational interfaces (chat, voice, multi-channel execution)

How we ensure reliability
We prioritize safe execution patterns, trace-based evaluation, and continuous improvement loops based on real-world telemetry. This makes agent behavior predictable, reduces operational risk, and improves performance over time.

India India
Jay Ambey Complex, Uttarakhand, Haldwani, Uttarakhand 263139
+91 9759259905
$25 - $49/hr
10 - 49
2019

Service Focus

Focus of Web Development
  • Wordpress - 35%
  • Drupal - 15%
  • Joomla - 20%
  • Kentico - 30%
Focus of Blockchain Development
  • Private Blockchain Development - 30%
  • Cryptocurrency Exchange - 30%
  • Blockchain Consulting - 40%
Focus of Artificial Intelligence
  • AI Consulting - 100%
Focus of DevOps
  • DevOps Consulting - 100%
Focus of Mobile App Development
  • iOS - iPhone - 25%
  • Android - 25%
  • iOS - iPad - 25%
  • Web Apps - 25%
Focus of Cloud Computing Services
  • Cloud Security - 100%
Focus of Game Development
  • Unity 3D Game Development - 50%
  • 3D Game Development - 50%
Focus of AR & VR Development
  • Extended Reality (XR) - 50%
  • Augmented & Virtual Reality (AR/VR) - 50%

Industry Focus

  • Information Technology - 50%
  • Retail - 50%

Client Focus

90% Small Business
10% Medium Business

Detailed Reviews of Highpolar Software

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Chief Operating Officer at Ikana Business Solutions
Posted 3 weeks ago

They delivered a reliable AI agent that executed real workflows and measurably reduced ops effort.

In the first few weeks after the pilot launched, we noticed an immediate improvement in day-to-day operations. Routine tickets that once sat in queues were resolved quickly because the agent could complete the action, confirm it with the customer, and close the loop without handoffs. The biggest measurable gains were in response and handling times, especially for returns, refunds, and order changes, where the agent consistently followed approved steps instead of relying on manual processing.

We also tracked end-to-end resolution versus escalation and saw steady improvement as workflows were added and refined. On the operations side, action success rate became a reliable metric since every tool call was logged, showing what worked, what failed, and where policies needed adjustment. Even when escalation was required, cases arrived with full context and a clear audit trail, making them faster to resolve.

What was the project name that you have worked with Highpolar Software?

AI Agent Development for a retail and fulfillment business.

What service was provided as part of the project?

Mobile App Development, Cloud Computing Services, Artificial Intelligence

Describe your project in brief

The work covered building an AI Operations Agent that could sit inside our support inbox and internal chat and actually get things done, not just answer questions. Highpolar started by mapping our highest volume workflows and the policies behind them, then designed the agent so it could understand what someone was asking, decide the right next step, and complete the task through approved actions.

They delivered the core agent behavior, the integrations to our order management, returns, and logistics tools, and the backend services needed to make those actions reliable. They also added safeguards like permissions and rule checks so the agent could not take shortcuts, plus logging and traceability so we could always see what it tried to do and what it actually executed. We went live in phases, beginning with a pilot for the most common requests, and then expanding coverage and hardening it for day to day production use.

What is it about the company that you appreciate the most?

That focus on safe execution was a big differentiator for us. You could see they were thinking about permissions, policy rules, and traceability from day one, which is exactly what you need when an AI system is allowed to touch real orders, refunds, and customer accounts. They were very deliberate about making the agent useful in the real world, so it could understand what someone wanted and then complete the task through controlled actions rather than just sounding confident.

What was it about the company that you didn't like which they should do better?

Nothing major. If we had one suggestion, it would be a short enablement session a bit earlier so our team could take ownership faster once the pilot was live.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Retail