Ingold Solutions GmbH

Overview

Sofa Dreams is a premium retailer specializing in high-quality furniture. To enhance their online presence and improve customer experience, a complete redesign and relaunch of their B2C Magento store was required. The goal was to optimize the store’s performance, integrate essential features, and streamline operations for a seamless shopping journey.

Customer Request

Sofa Dreams needed a modern, high-performing e-commerce platform that provided:

• A redesigned and optimized Magento B2C shop to enhance user experience.
• Complete content migration from the existing platform.
• Performance improvements by assessing and refining current extensions.
• Implementation of essential extensions while removing unnecessary ones.
• API integration with external systems for smooth data exchange.
• Responsive design ensuring a seamless experience across all devices.
• Multilingual functionality to cater to an international audience.
• Streamlined one-page checkout for a frictionless purchase process.

Reference Result

Ingold Solutions GmbH developed, optimized and redesigned the Magento 2 shop, delivering:

• Modernized Magento Store: A fresh, user-friendly interface with enhanced shopping experience.
• Optimized Performance: Unnecessary extensions were removed, and crucial ones were integrated.
• Seamless API Integration: Smooth connection to external systems for automated processes.
• Multilingual Capabilities: The store was adapted for international customers.
• Responsive Design: A mobile-optimized layout ensuring usability across all devices.
• One-Page Checkout: A simplified and intuitive checkout process reducing cart abandonment.

Services Used:

• Magento B2C Store Redesign & Relaunch
• Content Migration & Optimization
• Extension Analysis & Performance Tuning
• API Integration
• Multilingual Store Setup
• Responsive Web Design
• One-Page Checkout Implementation
• Magento Support

Focus Areas:

• Enhanced User Experience: A modernized, intuitive shopping journey.
• Performance Optimization: Improved loading speeds and streamlined operations.
• Scalability & Flexibility: A future-proof solution for business growth.
• Responsive Web Design: Seamless shopping experience across all devices, from desktops to smartphones.
• Efficient Checkout Process: A faster, more user-friendly purchasing experience.

Overview

The Hyundai Lifestyle & Collection Shop has elevated its digital presence with a Magento 2 multi-website platform, seamlessly integrating operations through a unified admin panel that manages two distinct domains. This scalable, user-centric solution enhances business efficiency while delivering an optimized shopping experience for Hyundai automotive lifestyle products.

Customer Request

Hyundai Lifestyle & Collection Shop previously operated two separate e-commerce platforms for B2B and B2C customers. The company required a unified, high-performance system with streamlined operations, including:

• A multi-website hybrid e-commerce solution for both B2B and B2C customers with centralized management.
• Custom pricing and quote request functionality for B2B clients.
• A secure, scalable, and user-friendly system to support future growth.
• A responsive design aligned with Hyundai’s brand guidelines.
• An e-invoicing platform for automated billing processes.
• Comprehensive content migration, including products, clients, and order history from the previous system.

Reference Result

Ingold Solutions GmbH developed a custom Magento 2 hybrid platform tailored to Hyundai’s needs, featuring:

• Unified Admin Panel: Streamlined management of both B2B and B2C operations from a single dashboard.
• Hybrid Shop Structure: A shared backend supporting two separate frontends on distinct domains.
• Customized Pricing: Dynamic pricing and tailored price lists.
• Responsive Design: A mobile-friendly, intuitive interface ensuring seamless user experience across devices.
• Enhanced Security: Advanced security measures to protect user accounts and transactions.
• Hosting & Maintenance: Fully managed web hosting with ongoing maintenance and updates.
• E-Invoicing Integration: Seamless connection with an e-invoicing system through a custom API.
• Warehouse System Interface: Direct integration with warehouse operations for real-time stock updates.
• Advanced Reporting & Analytics: Comprehensive reporting tools for data-driven decision-making.

Services Used:

• E-commerce Design and Relaunch
• Multi-Website Development
• E-commerce Platform Migration
• Custom Pricing Integration
• Unified Admin Panel Configuration
• API Integrations
• Content Migration
• Responsive Web Design
• Advanced Security Implementation
• Ongoing Magento Support
• Continuous Hosting and Maintenance

Focus Areas:

• Scalable Platform: Flexible multi-website functionality for B2B and B2C.
• Optimised Customer Experience: Tailored features for distinct audiences.
• Data Security: Robust measures to protect sensitive information.
• Operational Efficiency: Simplified management via a unified admin panel.
• Future-Ready System: Scalable and adaptable for evolving needs.
• Seamless System Integration: Connected e-commerce, warehouse, and e-invoicing operations for smooth workflows.

Description of Clinx Energy Systems GmbH

Clinx Energy Systems GmbH, a dynamic company in the energy sector, is dedicated to advancing energy solutions with a focus on sustainability and innovation. Recognized for their commitment to enhancing operational efficiency and customer engagement, Clinx Energy Systems GmbH has made significant strides in integrating advanced digital tools to streamline their processes and improve data management and communication across their organization.

Customer Request

Clinx Energy Systems GmbH sought to enhance their digital infrastructure by adopting Microsoft Office 365 to improve collaboration, security, and productivity within their operations. They required a complete solution that included technical support, account management, and security assistance, alongside training for their team to leverage Microsoft Office 365 effectively.

Reference Result

Ingold Solutions provided a full-scale implementation of Microsoft Office 365 for Clinx Energy Systems GmbH, addressing their need for a robust, scalable, and secure digital environment. The deployment included:

• Technical Support: Ingold Solutions delivered ongoing assistance, resolving issues related to software errors, login problems, and app malfunctions across critical applications such as Word, Excel, PowerPoint, and Outlook.
• Account Management: The team efficiently managed subscription details, billing, and user account modifications, ensuring seamless administrative operations.
• Security Assistance: Implementation of advanced security measures, including multi-factor authentication (MFA) and precise user permission settings, fortified the company’s data integrity and compliance.
• Feature Assistance: Ingold Solutions guided Clinx Energy Systems GmbH in harnessing specific features like Teams for collaboration, SharePoint for document management, and Power Automate for streamlining repetitive tasks.
• Updates and Maintenance: Regular updates and meticulous maintenance were conducted to keep the software up-to-date and running smoothly, mitigating any potential disruptions.
• Training and Best Practices: Training sessions were provided, empowering employees with the knowledge to utilize Office 365 tools proficiently and adopt best practices for optimal performance and security.

Focus Areas

• Enhancing operational efficiency through advanced digital tools
• Securing sensitive data and ensuring compliance with industry standards
• Empowering employees with the skills to maximize productivity using new software solutions

Project Summary

Client: Clinx Energy Systems GmbH

Happy Since: 2024

Supervised by: Ingold Solutions GmbH

Status: Completed

Description

SHINE & LOVE, an eCommerce brand specialising in bridal jewellery and accessories, partnered with Ingold Solutions to design a visually captivating and user-friendly Shopify website. This platform allows SHINE & LOVE's customers to seamlessly find and purchase their perfect bridal accessories while enabling cross-selling options for related wedding products. The collaboration aimed to provide an elegant online shopping experience that aligns with SHINE & LOVE’s brand aesthetics, helping brides effortlessly discover matching pieces for their big day.

Customer Request

SHINE & LOVE approached Ingold Solutions with the goal of building a robust eCommerce website on Shopify that would not only showcase their range of bridal jewellery but also offer cross-selling options for complementary bridal items. Their vision was to create a smooth, visually engaging shopping journey for brides, allowing them to find coordinated accessories with ease. Additionally, SHINE & LOVE requested project management support to streamline communication and ensure timely completion.

Reference Result

Ingold Solutions delivered an exceptional Shopify eCommerce site for SHINE & LOVE, focusing on functionality, design, and user experience:

• Customised Shopify Design: Ingold Solutions created a sophisticated, bridal-themed website design that aligns with SHINE & LOVE’s brand identity. The layout, colours, and visuals were chosen to appeal to brides seeking timeless elegance.
• Cross-Selling Capabilities: With a strategic focus on upselling and cross-selling, Ingold Solutions integrated product recommendations throughout the website. This feature encourages customers to explore and purchase additional bridal products, enhancing the shopping experience and boosting sales.
• Project Management Excellence: Led by two dedicated project managers, the project maintained clear communication and effective coordination with SHINE & LOVE, ensuring the client's vision was brought to life without compromising on timelines or quality.
• Enhanced Customer Experience: The Shopify platform allows for smooth navigation, fast loading times, and an intuitive checkout process, making it easy for SHINE & LOVE’s customers to explore and purchase jewellery and accessories with confidence.

SHINE & LOVE praises Ingold Solutions for their meticulous attention to detail, customer-focused approach, and expertise in Shopify development. The successful launch of this eCommerce platform has positioned SHINE & LOVE to reach a wider audience of brides seeking high-quality bridal jewellery and accessories.

Project Summary

Happy Since

2024

Supervised by

Ingold Solutions GmbH

Status

Completed

Services Used

Shopify eCommerce Development, Project Management

Focus Areas

Custom Shopify Design, Cross-Selling Integration, Enhanced Customer Experience

Description

Ingold Solutions partnered with MIP Consult GmbH, a distinguished IT consultancy based in Berlin. MIP Consult GmbH specializes in IT solutions, data management, and offers expertise in areas like software development, application operation, and data protection.

Customer Request

MIP Consult GmbH sought a comprehensive SAP Business One solution tailored to their specific needs. They required a partner who could understand their unique requirements, configure the SAP database effectively, provide thorough training, and handle master data upload meticulously.

Reference Result

Working with Ingold Solutions proved to be an exceptional experience for MIP Consult GmbH. Ingold provided a premium, customized package demonstrating a deep understanding of MIP Consult GmbH's requirements. Key accomplishments included efficient SAP database configuration, comprehensive training programs, and precise master data uploading, ensuring a smooth transition. The implementation of a Multi-banking API further emphasized Ingold's expertise in delivering comprehensive solutions. MIP Consult GmbH commends Ingold for their professionalism, dedication, and invaluable ongoing support, highly recommending them for top-notch SAP solutions and outstanding service.

Description

AGYT, a leader in providing solutions for B2B cross-border payments, has recently partnered with Ingold Solutions to enhance their business processes and systems. This partnership focused on leveraging the capabilities of SAP Business One to streamline AGYT's operational framework and improve their overall business efficiency.

Customer Request

AGYT sought a seamless implementation of SAP Business One to address their specific requirements for an easy and effective ERP integration. Their goal was to simplify complex financial processes, particularly in the domain of cross-border B2B transactions. Additionally, AGYT was looking for comprehensive process training for their team to ensure optimal use of the new system and to enhance their operational capabilities.

Reference Result

Ingold Solutions delivered exemplary results, demonstrating their expertise in SAP Business One implementation:

• Seamless ERP Implementation: Ingold Solutions successfully implemented SAP Business One at AGYT, ensuring a smooth transition to the new system with minimal disruption to ongoing operations.
• Customised Process Training: The team at Ingold Solutions provided tailored training sessions for AGYT's staff, focusing on the specific functionalities and processes relevant to their B2B cross-border payments business. This training significantly optimised AGYT's operational efficiency and enhanced their team's ability to manage complex financial transactions.
• Operational Optimisation: Post-implementation, AGYT experienced a notable improvement in their business processes. The integration of SAP Business One streamlined their operations, making them more efficient and less prone to errors, especially in the intricate realm of international payments.

AGYT highly recommends Ingold Solutions for their professional service, deep understanding of ERP systems, and commitment to client success. The partnership between AGYT and Ingold Solutions stands as a testament to how strategic technological integration can transform business operations in the financial sector.

Description

Pyronova IS Deutschland GmbH, a provider of fire protection facilities for a diverse range of industries including automotive, logistics, data centres, wood industry, production, petrochemical, retail, and more, recently embarked on an ambitious project to implement SAP Business One. They partnered with Ingold Solutions, renowned for their expertise in SAP Business One implementations, to enhance their accounting systems and integrate advanced financial functionalities.

Customer Request

The primary requirement of Pyronova IS Deutschland GmbH was a seamless and precise configuration of their accounting system within SAP Business One. They needed a solution tailored to the unique demands of the German accounting standards. Additionally, Pyronova sought to develop a Multibanking API, aiming to elevate their financial operations to a new level of efficiency.

Ingold Solutions delivered outstanding results, demonstrating their proficiency and in-depth understanding of SAP Business One:

• Customized Accounting System Configuration: Ingold Solutions provided a dedicated German accounting expert, ensuring that Pyronova's accounting system was set up with precision and in full compliance with German accounting practices. This tailored approach ensured that all financial operations were optimized for accuracy and efficiency.
• Multibanking API Development: Ingold Solutions showcased their commitment to customization. Client wanted to seamlessly improve the Pyronova's accounting system. Knowing this, Ingold has developed a Multibanking API providing more streamlined and efficient banking processes.
• Professionalism and Expertise: Throughout the project, Ingold Solutions maintained a high level of professionalism, expertise, and dedication. Their approach was centered on ensuring the success of the project, meeting all the specific requirements and expectations of Pyronova IS Deutschland GmbH.
• Comprehensive Support and Exceptional Service: Ingold Solutions was highly commended for their comprehensive support throughout the implementation process. Their exceptional service, from initial consultation to final implementation, was a testament to their commitment to client satisfaction and project success.

Pyronova IS Deutschland GmbH highly recommends Ingold Solutions for their exceptional service and expertise in SAP Business One implementations. This collaboration is a prime example of how tailored solutions and expert integrations can significantly enhance the operational efficiency of a business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ingold Solutions GmbH, and what were your goals?

Implementation: Our search was aimed at finding an SAP partner to carry out the implementation of the SAP Business One starter package, encompassing four user licenses. Our objective was to streamline our business operations through this implementation.

Layout Customisation: Upon the successful culmination of the implementation project, we also sought assistance for four distinct layout modifications tailored to our sales processes. We envisioned a technical team that could promptly facilitate these changes whenever the need arose.

SOLUTION

How did you select this vendor and what were the deciding factors?

Navigating the selection process proved to be a complex task due to our existing business model. In this scenario, Ingold Solutions GmbH stood out as a viable option. As an SAP Silver partner, they boast an impressive history of achieving excellent results for multiple clients. Our faith in their team grew stronger as they presented their portfolios in an informative manner. Open and ongoing communication allowed us to gain a thorough grasp of the technologies the team planned to employ, a pivotal element in ensuring our goals were in harmony.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

SAP B1 Implementation (Standard Package): The necessity for four user licenses was accommodated within Cloudiax's Private Cloud infrastructure. We requested the implementation of the Standard Package, aiming to leverage Ingold Solutions' business blueprint template. This process entailed the creation and configuration of a database with the blueprint details. Following the seamless integration, we received the credentials for all four users.

Layout Customisation (Support): A total of four layout adjustments were necessary to optimize our sales processes. With the expertise of Ingold Solutions skilled technical team, we effectively obtained the required assistance, and they seamlessly incorporated these changes into the Cloudiax Environment.

Ingold Solutions took care of the requirement and created an easy implementation and provided support. The technologies that are used during the process are as follows:

• Private Cloud hosted in Cloudiax
• SAP B1 with HANA
• SAP Business One Standard Package

How many people from the vendor's team worked with you, and what were their positions?

Three people were in constant touch with us. We got support from the SAP Project Manager, Technical Consultant, and SAP Functional Consultant.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team successfully concluded the tasks within the designated timeframe. Upon evaluating the demo, we decided to test it out and were genuinely content with the results. Any minor challenges that arose were promptly and skillfully resolved in a highly professional manner.

Describe their project management style, including communication tools and timeliness.

The Project Manager was always upfront with the solutions and effectively communicated with the rest of the team members. The means of communication were Microsoft Teams and Email.

What did you find most impressive or unique about this company?

We hold the view that the Ingold Solutions team maintains a positive demeanor. Every challenge encountered has been met with effective solutions. Their commitment to enhancing methodologies and the caliber of their work is ever-present. They exhibited attentiveness to our queries, displayed meticulousness in addressing specifics, and consistently provided expert guidance.

Are there any areas for improvement or something they could have done differently?

There isn't much to say because the team is constantly striving for improvement. We want them to be successful in all their future endeavours.

About Creditsafe:

Creditsafe is a global business intelligence expert, specialized in business credit checking and all round B2B solutions. Originally founded in Oslo in 1997, we grew up to 25 offices across 14 countries in Europe, North America and Asia.

We are the most used business intelligence agency worldwide. With wholly owned data, locally sourced, we’re able to create one of the most predictive credit scoring models on the market, ensuring our clients are receiving the most up-to-date and accurate data available.

Our German entity is managed by our country manager Jens Junak, who gained years of experience in various companies of the financial sectors – including SCHUFA, Coface Germany and Intrum Justitia.

OPPORTUNITY / CHALLENGE

With which expectations and goals did you enter the cooperation with Ingold Solutions GmbH?

Creditsafe is constantly growing and developing its business. That’s why we were looking for an SAP Partner to create a Business One Integration to the Creditsafe API that simplifies business operations for companies.

This said, we wanted to offer our solution to those who are already using SAP Business Pro Van. So that these companies have access to our over 365 online reports and business information immediately in their application. Our goal was to reduce the workload, accelerate internal processes for companies and ease the usability for them.

With Ingold Solutions we have found a partner for this solution. This way, our customers have a direct connection to our data. In addition, Ingold Solutions offers an agile customer support service, which supports our customers through important application questions.

SOLUTION

How did you select this vendor, and what were the deciding factors?

Currently, we are observing a growing need for APIs among our customers. Increasingly, companies are looking to simplify their processes by accessing important data such as credit scores directly in their system.

This is why we are already cooperating with partners for interfaces such as SAP, Salesforce and Microsoft 365.

With Ingold Solutions as our fourth partner for SAP, we were able to expand our API-Portfolio. One of the main deciding factors were the huge usability of Business Pro Van SAP. During the implementation, we kept in touch with Ingold Solutions to find out what technologies they were going to use for our API.

Ingold Solutions, an SAP Silver partner, has worked with many clients and provides a user-friendly solution that at the same time is also cost-effective.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used

Ingold Solutions took care of the requirement and created an easy-to-use Creditsafe API add-on to the SAP Business One dashboard. The integration has made the client onboarding and monitoring process quite easy. The technologies that are used during the process are as follows:

• Microsoft SQL Server
• SAP HANA
• Microsoft .Net Framework
• C#
• REST API
• Creditsafe Connect API

How many people from the vendor's team worked with you, and what were their positions?

During the implementation process, there was a large team from both sites involved.

From our side it was mainly our Creditsafe customer support. We looked at the desired requirements from customer side and defined major bullet points for the solutions. In cooperation with Ingold Solutions we then have tested the integration in a live test. Doing this we got support from the SAP Project Manager, Technical Consultants and SAP Functional Consultant.

Together with Ingold Solutions we implemented the integration and launched Creditsafe API SAP Business One based on customer requirements.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall, the cooperation has been satisfying. The team tested, implemented and launched Creditsafe API SAP Business One within the stipulated timeframe. We were quite satisfied with the demo. The few minor issues that we faced, were addressed quickly and in a highly professional manner. The development team had done a great job!

Describe their project management style, including communication tools and timeliness.

The Project Manager was always upfront with the solutions and effectively communicated with the rest of the team members via Microsoft Teams and email.

What did you find most impressive or unique about this company?

The Ingold Solutions team, we believe, has a positive attitude. There haven't been any problems that haven't been resolved. They are constantly improving their processes and work quality. Besides, the team was attentive to our concerns, paid close attention to the details, and was always ready to share their expertise.

Challenge:

The primary obstacle entailed the task of managing extensive customer data and billing information. In response to this, our partner articulated the need for the establishment of a streamlined protocol, facilitating seamless integration of data recording within the framework of SAP Business One.

Solution:

Facilitating the automated synchronization exchange of billing data, both for the partner's inbound operations and their clientele's outbound transactions.

Value for the customer:

Enabling integration has significantly decreased partner's manual invoicing time, streamlined SAP B1 user tasks by automating data retrieval, and consequently expedited reconciliation processes within the SAP B1 interface.

SIGNIFICANCE OF THIS WIN

Amidst a plethora of ERP and CRM offerings, SAP Business One stands out as the preferred choice for prominent partners. Lenovo has undertaken the initiative to extend this solution to encompass all partners who have embraced SAP B1 as their CRM platform.

Numiartis

Numiartis, a renowned collectable coin manufacturing brand, ensures a seamless and luxurious customer journey with its new store on Magento Open Source, empowered by custom B2B features developed by Ingold GmbH.

Client: Numiartis

Happy Since: 2023

Supervised by: Ingold Solutions GmbH  

Status: Ongoing 

Shop System: Magento Open Source

Our Services: Design, Development, Web Hosting, Maintenance, Support, eCommerce, Domain Mapping, Security

Focus Areas: Modern Design, Multilingual, Website Performance Improvement

GO TO Numiartis

Description 

Numiartis is a provider of high-quality collectable coins, inspired by various themes, like Mythology, Cultural Symbols, Flora & Fauna Patterns and many more. Their newly developed B2B eCommerce website flaunts a wide collection of their well-crafted coins. The new Magento website looks highly elegant and luxurious, captivating the attention of both B2B and B2C customers.

The high-end coin manufacturer exhibits their craftsmanship and extensive coin collection on their newly developed eCommerce website. While B2B features are typically exclusive to Adobe Commerce (Paid Version), our team has successfully customised the Open Source solution to provide B2B enhanced functionality and scalability.

Customer request  

Despite having an impressive collection, the German coin-making company 

felt the need for a well-established eCommerce site to scale their business.

Naturally, their previous WordPress website fell short of meeting their requirements. Additionally, the brand was also looking to expand its coin collection and sought a scalable online store that:

• Offers a luxurious and attractive feel with an elegant design to showcase the brand's premium coin collection.
• Ensures easy navigation and optimal resource utilisation.
• Facilitates seamless integration into the existing system landscape.

To fulfill these requirements, Numiartis sought an experienced and reliable solution provider. Upon learning about their needs, we offered them a suitable solution with Magento Open Source. 

However, the primary challenge of this project was to develop a future-ready B2B eCommerce store that showcases their craftsmanship and is future-ready.

Thanks to our expertise as an Adobe  Solution Partner, we were able to develop and integrate B2B functionality with their Magento Open Source shop, eliminating the need for the licensed Adobe Commerce edition.

Berlin Doula provides an improved and personalised customer experience with her newly developed WordPress website and contact features. 

Project Summary 

Client: Berlin Doula

Happy Since: 2023

Supervised by: Ingold Solutions GmbH  

Status: Live 

CMS: WordPress

Our Services: Website Development, Hosting

Focus Areas: Website Performance Improvement

GO TO Berlin Doula

Description 

Berlin Doula ensures her clients the best pregnancy-related experience by looking after expectant mothers in pregnancy, during childbirth and even after.

Her work as a supportive hand makes the women’s journey to motherhood a memorable and comfortable one. Berlin Doula ensures the well-being of expectant and new mothers with services like pregnancy yoga, breastfeeding support, post-partum support and so much more. With her new WordPress website, Berlin Doula showcases her services more effectively. 

Customer Request 

Berlin Doula has long been providing well-being services to women during and after pregnancy. However, the simple one-page website on the WordPress platform was not sufficient in showcasing her expertise properly.

The customer, therefore, wanted to make her clients´ journey smoother, informative, and more pleasant by adding a personal touch to her website. Despite being on the highly flexible WordPress platform, her site did not include any convenient feature for this.

After finding out about her urgent requirement, we provided a simple yet effective solution using WordPress. With the flexibility that WordPress provides, we were also able to include various webpages that allowed Berlin Doula to give her clients a better understanding of her services.

The “Discover Packages” page on the website provides a comprehensive idea about the different Berlin Doula services. It also allows customers to book her services in advance by entering the calculated date of birth of the child.

In addition, the “Contact” page makes it easy for customers to get in touch with her by filling in a simple form. 

Reference Result  

Within a very short time, Ingold Solutions GmbH, with its highly skilled and experienced team of WordPress developers and web designers, helped successfully create and launch the new Berlin Doula website.

The powerful content creation features on WordPress allow Berlin Doula to create hyper-personalised content that helps her build better connections with her clients.

That’s not all – leveraging the features from our SEO package, including Smart Meta Keywords, SEO-friendly URLs, and more, we were able to boost the website's search ranking, securing a position among the top 3 search results.

Key Takeaways

The fresh WordPress website of Berlin Doula serves as an online portfolio for clients to view the services and connect with their Doula personally. On top of that, the upgraded design of the website looks aesthetically pleasing. 

For what projects/services did your company hire Ingold Solutions GmbH, and what were your goals?

We were looking for an SAP Partner to create an API that simplifies business operations for companies. The integration with SAP Business One helped in simplifying the collection of credit reports and generating data made easy.

SOLUTION

How did you select this vendor and what were the deciding factors?

The selection process was difficult because we were already working together with one organisation. Ingold Solutions GmbH, an SAP Silver partner has worked with many clients to provide the best end result. The team also gained our confidence by showing us some portfolios. We were in constant touch to understand the technologies the team is going to implement for our API which will serve our purpose.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Ingold Solutions took care of the requirement and created an easy-to-use add-on to the SAP Business One dashboard. The integration has made the client onboarding and monitoring process quite easy. The technologies that are used during the process are as follows:

• Microsoft SQL Server
• SAP HANA
• Microsoft .Net Framework
• C#
• REST API

How many people from the vendor's team worked with you, and what were their positions?

There were three people who were in constant touch with us. We got support from the SAP Project Manager, Technical Consultant, and SAP Functional Consultant.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team completed the work within the stipulated timeframe. We give it a try and were quite satisfied with the demo. The few minor issues that we faced, were addressed quickly and in a highly professional manner.

Describe their project management style, including communication tools and timeliness.

The Project Manager was always upfront with the solutions and effectively communicated with the rest of the team members. The means of communication were Microsoft Teams and Email.

What did you find most impressive or unique about this company?

The Ingold Solutions team, we believe, has a positive attitude. There haven't been any problems that haven't been resolved. They are constantly improving their methodologies and work quality. They were attentive to our concerns, paid close attention to the details, and were always ready to offer expert advice.

Are there any areas for improvement or something they could have done differently?

There isn't much to say because the team is constantly striving for improvement. We want them to be successful in all their future endeavours.

Project Summary

Client: Hochzeitsrausch

Happy Since: 2022

Supervised by: Ingold Solutions GmbH

Status: Ongoing

Website System: WooCommerce

Data management system: Microsoft 365

Chat support system: Freshdesk, Freshchat

Scheduling API: Timify

Our Services: WordPress site maintenance, Chat portal integration, Cloud migration

Focus Areas: WordPress website performance improvement, cloud migration, and omnichannel support suite integration

Hochzeitsrausch Bridal Fashions

Hochzeitsrausch is the biggest bridal fashion store in Germany. They make sure their customers have the best shopping experience by enhancing the performance of their WordPress site.

Description

Hochzeitsrausch offers the ultimate bridal shopping experience to their large customer base in Germany. Apart from its online presence, Hochzeitsrausch has shops in Cologne-Hürth & Wiesbaden, Berlin-Schoenefeld, Nuremberg, and Frankfurt am Main. With a huge selection of stunning wedding dresses, Hochzeitsrausch is the top bridal fashion brand in the country.

The company has professionally trained bridal stylists who can help you find your dream wedding dress. At present, Hochzeitsrausch has a huge collection of wedding dresses and rings both for the bride and groom. They have built a strong online ecosystem with their WordPress website.

Customer Request

Hochzeitsrausch's impeccable bridal collection was available for online purchase on their website. However, when it comes to bridal shopping, customers mostly prefer to visit Hochzeitsrausch's offline stores and try on the dresses before purchasing. That's why Hochzeitsrausch required WordPress maintenance services to change certain functionality of the website and make it much more user-friendly.

The "Buy Now" option on the website was unnecessary, as customers are more likely to visit the store to make purchases. Also, the groom's collection section on the website was missing some essential filter options.

Apart from that, Hochzeitsrausch needed to offer chat support on its website. Chat support can help better serve the customers. They can come up with any queries on the portal at any point in time, and those will be resolved promptly through chat support.

Another requirement was to migrate all the client's crucial business information to a reliable cloud service portal, Microsoft 365.

Reference result

Ingold Solutions GMbH has a team of skilled and experienced WordPress developers and web designers. By optimising the WordPress website and including some major functionality changes, the developer team ensured the optimal performance of the site.

The developer replaced the "Buy Now" button with an "Appointment" option. They integrated an application called Timify that allows the customers to fill in the required details and schedule an appointment with the right store.

To ensure one-on-one support for the customers, Freshdesk and Freshchat are integrated with the existing WordPress site. It works as an omnichannel suite and gives Hochzeitsrausch all the assistance they need to answer customers' questions quickly.

Ingold Solutions is a Microsoft Silver Partner. Our certified IT support professionals ensured a seamless migration of all the important business documents to the Microsoft 365 cloud platform. 

Client: Bridonista

Happy Since: 2022

Supervised by: Ingold Solutions GmbH

Shop System: Shopify

Our Services: E-Commerce, Hosting, Maintenance, Security

Focus Areas: Website Performance, Shopping Experience

Description

Bridonista is a young, dynamic concept that has made it its mission to bring the latest bridal fashion trends into harmony with brides' true desires. It combines fashion and bridal, with the design process beginning with the bride rather than the wedding dress.

As a result, we were looking for a stunning e-commerce website for our customers to buy their required bridal materials whether it is a dress or bridal accessories. Ingold Solution came to our rescue by designing a great user-friendly website using Shopify. We could use an endless number of Shopify features due to the implementation and the end result was a fascinating highly secured website.

CUSTOMER REQUEST

We created an online boutique that specialises in stylish, yet affordable bridal outfits by using Shopify as the base for the clothing store's standard functions (item catalogue, payment/delivery options, and so on).

Customers can browse an extensive catalogue of bridal dresses and accessories from Bridonista on the platform. While the sheer number of categories may appear daunting, the Ingold Solutions development team has managed to package them all into a clean and intuitive interface.

The design is fascinating, and themes are customisable matching the online store. The team made shopping experience easy for the customers.

REFERENCE RESULT

Within a short time frame, we understood the requirement of our client and implemented Shopify as the tool. This implementation has added an extra edge to the online shopping experience.

Creating personalised, unique, and thoughtful websites is a great way to connect with your customers. At Ingold Solutions, we have a team that works closely with clients like Bridonista to increase their ROI.

Project Summary

Client: Bianco Evento GmbH B2B Website
Happy Since: 2020
Supervised by: Ingold Solutions GmbH 
Status: Ongoing
Shop System: Magento Open Source
Our Services: E-Commerce, Hosting, ERP, Integration, Analytics, Security
Focus Areas: Omnichannel, Multilingual, Website Performance Improvement, Cloud

Description 
Bianco Evento is a European producer of high-quality bridal fashion. Founded in Berlin in 2009, the brand designs and manufactures high-end bridal outfits & accessories. All wedding dresses, bridal shoes and accessories are designed and manufactured in Europe. The brand has a huge market across Europe, United States and beyond. 

Customer request 
For many years, Bianco Evento has relied on traditional marketing models and branding to reach out to its B2B partners. However, in times of an increasingly rapid digitization, it is all the more important to open up new digital marketing & sales channels. Bianco Evento was looking for newly created online channels based on Magento open Source, so that the product sales is properly centralized & optimized under one platform.

Reference Result 

• Strengthen multi-channel sales  
• Out-of-the-box features to help retailers go beyond traditional marketing.  
• Fast time-to-market & reduced implementation costs 
• Regular stock update information with Magento SAP Business One Integration.

The Takeaway 

To keep up with the rapid digitisation, Bianco Evento GmbH has relied on Ingold Solutions GmbH, certified Adobe Solutions Partner to develop multi-channel shopping store using Magento Open Source.

Project Summary

Client: Bianco Evento GmbH ( B2C)

Happy Since: 2020

Supervised by: Ingold Solutions GmbH

Status: Ongoing

Shop System: Magento Open Source

Our Services: Online Catalogue, Integration, Analytics, Security

Focus Areas: Multisite and Website Performance Improvement

Client’s Feedback 

The team was able to drive development forward. Thanks to their commitment to fully understanding the solution. They proposed new functions and identified potential future consequences. Recently, the MVP completed a few soft launches, earning positive feedback for its intuitive UI and feature set. 

Description 

Bianco Evento is a European producer of high-quality bridal fashion. Founded in Berlin in 2009, the brand designs and manufactures high-end bridal outfits & accessories. All wedding dresses, bridal shoes and accessories are designed and manufactured in Europe. The brand has a huge market across  Europe,  United States and beyond. 

Customer request 
For many years, Bianco Evento had no presence online for which it was difficult for them to reach out to the wider audience. However, in times of an increasingly rapid digitization, it is all the more important to reach out the online audience even more. This is the time, when Bianco Evento was planning to build and expand its presence online. 

Reference Result

• Strengthen multi-channel presence  
• Out-of-the-box features to help retailers go beyond traditional existence.  
• Quickly reaching out to the audience 
• Regular stock update information with Magento SAP Business One Integration. 

The Takeaway 
To keep up with the rapid digitisation, Bianco Evento GmbH has relied on Ingold Solutions GmbH, certified Adobe Solutions Partner to develop a website using Magento Open Source.

Project Summary   
Client: Avalia Shoes  
Happy Since: 2020  
Supervised by: Ingold Solutions GmbH  
Status: Ongoing  
Our Services: E-Commerce, Hosting, ERP, Integration, Security  
Focus Areas: Multisite, Website Performance Improvement

Description 
Avalia Shoes is an online shoe website. It was founded in 2020 and offers a diverse selection of the finest bridal shoes. 

Customer request 
Without an online lookbook, reaching out to new-age clients in a digital-first company landscape was impossible. Therefore, they were seeking a lookbook that is built on Magento Open Source.
Ingold Solutions GmbH as the Adobe Bronze Solution Partner were able to establish themselves with their solution approach - and therefore earned the budget for the tough project. 
 
Furthermore, the new platform should integrate easily with the existing system landscape. The prime requirements were: 

• A future-fit website apt for the bridal industry
• easy and effortless navigation
• Reference Result 

Reference Result 

• A smart website appropriate for the bridal industry
• Reduced implementation cost yet easy to maintain

The Takeaway 

This website serves more as an online lookbook for the customers and by the design upgrade the website attract a good volume of online traffic. It further helps in successful brand promotion.

Project Summary

Client: Bride Now GmbH

Happy Since: 2021

Supervised by: Ingold Solutions GmbH

Website:  https://www.bridenow.com/

Status: Ongoing

Shop System: Magento Open Source

Our Services: Hosting, ERP, Integration, Analytics, Security

Focus Areas: Omnichannel, Multilingual, Website Performance Improvement, Cloud

Description

Bride Now GmbH is an online bridal lookbook. Set up in the year 2021, works together to create original bridal fashion from the best fabrics and provide it to its B2C customers.

Customer request

Bride Now was already quite a popular name in the industry. But the client wanted to capture the millennial customers. Moreover, thriving in a digital-first landscape is difficult without an online presence. Quite obviously, they were seeking a platform that is future-ready with several integration possibilities, scalable and offers easy navigation.

We brought up a solution that is built on Magento Open Source.

Reference Result

• Online presence with a smart digital catalogue
• Smart look and easy navigation
• a high-performance website architecture

The Takeaway

The use of digital channels in the selling of products and services is now essential and has grown in importance in recent years.

Project Summary  
Client: UBF Poland 
Happy Since: 2022  
Website: https://www.united-bridal.pl 
Supervised by: Ingold Solutions GmbH  
Status: Ongoing  
Our Services: Website Development, Integration, Security  
Focus Areas: Website Development, Website Performance Improvement

Description
UBF Poland is the production house for Bianco Evento. It was founded in 2012 and manufactures a wide range of bridal fashion products that are marketed with the brand name of Bianco Evento.

Customer request  
In terms of the physical production unit's scalability and additional expansion potential, UBF has already hit its limitations in terms of its own growth curve. However, without an online presence it’s difficult for a digital-first company to maintain its position in the long run. Also, they were seeking a stunning online presence that is built on HTML.

Reference Result  

The project of UBF Poland’s online website was successfully rolled out in 2022. In due course, the number of production orders doubled up. In addition, the switch to a smart website helps the brand to get a good promotion as a manufacturer & producer of bridal items.

The Takeaway  

United Bridal Factory is now a successful brand with a strong identity as a producer of bridal items.

Project Summary

Client: Wedding Fabrics

Happy Since: 2020

Website: https://wedding-fabrics.com/

Supervised by: Ingold Solutions GmbH

Status: Ongoing

Shop System: Magento Open Source

Our Services: E-Commerce, Hosting, ERP, Integration, Analytics, Security

Focus Areas: Omnichannel, Multisite, Website Performance Improvement, Cloud

Description

Wedding Fabrics is an online bridal fabrics and textile shop of the award-winning European Bridal Fashion House Bianco Evento GmbH. Set up in the year 2020, Wedding Fabrics offers a wide collection of the finest bridal fabrics, laces, trims and an array of styling accessories for making stunning wedding dresses, gowns and accessories. 

Customer request

Regarding the scaling and further development possibilities, Wedding Fabrics has already reached heights. But, reaching out to the new age customers in a digital-first business landscape was difficult without an online fabrics shop. Hence, they were looking for a platform that’s based on Magento Open Source, offers several integration options, flexibly scalable, and has a modular structure. 

The big challenge was to develop the customisable webstore with Magento Open Source within a short span of time. 

• PIM: Fortinet
• ERP: SAP Business One
• Online-Marketing: SAP Business One Customer Engagement Platform
• Payment: PayPal, Credit Cards
• Tracking: Google Tag Manager and Google Analytics
• As well as CRM and loyalty solutions used across groups

Reference Result

• Smart web storefront
• Great features to help retailers shop directly from the website. 
• Fast time-to-market & reduced implementation costs
• Magento SAP Business One Integration to help in providing stock update information regularly

The Takeaway

The use of digital channels in the sale of products and services is indispensable today and has gained in importance over the past few years.

Project Summary  

Client: UBF Bangladesh   

Website: https://ubf-bridal.com/

Happy Since: 2019   

Supervised by: Ingold Solutions GmbH     

Status: Ongoing    

Our Services: Website Development, Integration, Security    

Focus Areas: Website Development, Website Performance Improvement

Description  

UBF Bangladesh is a production house for Bianco Evento. It was founded in 2012 and offers all bridal products that go for sale in online boutiques.   

Customer request  

In terms of the physical production unit's scalability and additional expansion potential, UBF has already hit its limitations in terms of its own growth curve. However, without an online presence it’s difficult for a digital-first company to maintain its position in the long run. Also, they were seeking a stunning online presence that is built on HTML.

Reference Result  

The project of UBF Poland’s online website was successfully rolled out in 2022. In due course, the number of production orders doubled up. In addition, the switch to a smart website helps the brand to get a good promotion as a manufacturer & producer of bridal items.

The Takeaway  

United Bridal Factory is now a successful brand with a strong identity as a producer of bridal items.