Crafting custom web development solutions for private and public sector, non-profits, health care and associations alike. All of our award winning work is out of our Toronto studio by our expert team of Kentico certified web developers, marketers and web designers.
Canada
174 Spadina Avenue, Suite 204,
Toronto,
OntarioM5T 2C2
14164080837
NA
10 - 49
1999
Service Focus
Focus of Web Development
Sitecore - 20%
Kentico - 80%
Focus of Web Designing (UI/UX)
Website - 75%
User Experience - 25%
Inorbital's exceptional Maintenance & Support services give clients a considerable advantage over the competition.
Focus of Web Hosting
Cloud Hosting - 100%
Industry Focus
Business Services - 25%
Education - 25%
Healthcare & Medical - 25%
Public Sector - 15%
NGOs - 10%
Client Focus
34% Large Business
33% Medium Business
33% Small Business
Review Analytics of Inorbital
13
Total Reviews
5.0/5
Overall Rating
0
Recent Reviews
What Users Say
It was a wonderful experience working with INORBITAL.
Phillip Muller , Partner at Proton Partners
Web Development and Outstanding Service.
Ronald Alfa , CEO at NOETIK
Exceptional Service and Stellar Results.
Viswa colluru , CEO at Enveda Biosciences
Exceptional Web Hosting Service.
Gisle Jentoft , CEO at SuperOffice
Superior Website Development and Design Services.
Justin Thomas , Director at GE Aerospace
What Users Like The Most
What stood out the most was INORBITAL's dedication to understanding our specific needs and their commitment to ensuring our satisfaction. Their personalized service made all the difference.
What I liked the most about INORBITAL was their ability to combine aesthetic design with functionality seamlessly. They truly brought our vision to life while ensuring the site was easy to navigate and use.
What I appreciated most about INORBITAL was their attention to detail and commitment to excellence. They went above and beyond to ensure the final design exceeded our expectations. The least? Honestly, it's hard to pinpoint a downside, but if I had to choose, I'd say I wish we had found them sooner!
What Users Like The Least
If I had to pick, the least liked aspect would be the initial onboarding process, which felt a bit slow. However, once past that, their service was impeccable.
The only minor downside was that occasional minor adjustments required slightly longer turnaround times than expected.
It was a wonderful experience working with INORBITAL.
Their team showed remarkable professionalism and knowledge from the first consultation to the successful launch. They took the time to comprehend our requirements and provided us with a solution that went above and beyond. The portal is aesthetically pleasing, very functional, and easy to use. Every step of the project demonstrated INORBITAL's dedication to quality and client satisfaction.
What was the project name that you have worked with Inorbital?
Exceptional Service and Expertise from INORBITAL
What service was provided as part of the project?
Other Services
Describe your project in brief
The goal of our project was to create an engaging public portal for the municipal services provided by our city. The objective was to increase public participation and expedite the acquisition of crucial data and services.
What is it about the company that you appreciate the most?
INORBITAL's prompt and proactive communication was what I found most appealing. Throughout the project, they kept us updated and responded quickly to any issues or changes we required.
What was it about the company that you didn't like which they should do better?
A minor drawback stemming from their hectic schedule was the sporadic delay in response time. Given their degree of experience and the need for their services, this was, nevertheless, understandable.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Completed
Business Services
Ronald Alfa, CEO at NOETIK
Posted on Jun 03, 2024
Web Development and Outstanding Service.
Everything about working with INORBITAL was great, from the beginning to the end. Over the project's duration, their team demonstrated professionalism, attention to detail, and transparency. They constantly adhered to our deadlines and were willing to make any necessary adjustments or additional requests.
What was the project name that you have worked with Inorbital?
Web Development and Outstanding Service
What service was provided as part of the project?
Web Development
Describe your project in brief
As part of our project, we created a comprehensive e-commerce platform with the goal of improving user experience and adding cutting-edge features like recommendations powered by artificial intelligence.
What is it about the company that you appreciate the most?
We appreciated INORBITAL's commitment to ensuring our specific needs were met, particularly their proactive approach in solving potential issues before they became problems.
What was it about the company that you didn't like which they should do better?
There wasn't much to dislike, but if I had to pick one, it would be the excessive amount of options they offered for every phase; on the plus side, their advice made decision-making easier.
All things considered, INORBITAL provided an excellent platform that greatly increased our sales and customer satisfaction.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Completed
Education
Viswa colluru, CEO at Enveda Biosciences
Posted on May 22, 2024
Exceptional Service and Stellar Results.
INORBITAL provided an exceptional experience, exceeding our expectations with a beautiful, functional website. Their excellent project management ensured timely completion and budget-friendly completion, and their continuous assistance ensured the platform's functionality.
What was the project name that you have worked with Inorbital?
Exceptional Service and Stellar Results
What service was provided as part of the project?
E-commerce Development
Describe your project in brief
The goal of our project was to improve customer engagement and business operations by developing a comprehensive digital platform.
What is it about the company that you appreciate the most?
INORBITAL's attention to detail and dedication to quality are what I found most appealing. They made sure we were happy with every part of the project and were always available to answer any questions.
What was it about the company that you didn't like which they should do better?
The only downside was the occasional communication lag due to different time zones, but their team always caught up quickly and kept us informed.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Completed
Business Services
Gisle Jentoft, CEO at SuperOffice
Posted on May 20, 2024
Exceptional Web Hosting Service.
We have had nothing but great experiences with INORBITAL. Every communication, from the first consultation to the continuing assistance, has been proficient and professional. They handled every technical detail with ease, ensuring that our e-commerce platform functions safely and smoothly. Their team offers peace of mind because they are well-versed and readily available to help with any problems.
What was the project name that you have worked with Inorbital?
Exceptional Web Hosting Service
What service was provided as part of the project?
Web Development
Describe your project in brief
We required a dependable and safe web hosting solution to support our expanding e-commerce business.
What is it about the company that you appreciate the most?
INORBITAL's greatest feature is its exceptional customer service, which is consistently approachable, quick to respond, and proactive in resolving issues.
What was it about the company that you didn't like which they should do better?
Nothing about it bothers me, although sometimes during peak hours I wish the response time was a little quicker.
As a whole, INORBITAL has been a great partner, and we heartily endorse their offerings to anyone looking for dependable web hosting.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Completed
Business Services
Justin Thomas , Director at GE Aerospace
Posted on May 20, 2024
Superior Website Development and Design Services.
It was an amazing experience to work with INORBITAL. After spending time learning about our company objectives, their team produced an aesthetically pleasing and intuitive website. During the entire process, they were punctual, professional, and very communicative. In all facets of their work, their meticulousness and dedication to excellence were apparent.
What was the project name that you have worked with Inorbital?
Exceptional Web Design Services
What service was provided as part of the project?
Web Development
Describe your project in brief
Our goal was to improve online sales and user experience by completely revamping our e-commerce website.
What is it about the company that you appreciate the most?
What I liked the most about INORBITAL was their ability to combine aesthetic design with functionality seamlessly. They truly brought our vision to life while ensuring the site was easy to navigate and use.
What was it about the company that you didn't like which they should do better?
The only minor downside was that occasional minor adjustments required slightly longer turnaround times than expected.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Completed
Education
Cavin Sullivan, Systems integrator at Here4Help
Posted on May 16, 2024
Great service and team that guided us through the entire process with great results.
We hired Inorbital through one of our partners and they quickly engaged in the project and asked all the right questions to gather the background they need for this project. The turn around had to be quick as this new website was created to support covid-19 for healthcare workers. They sifted through the technology and designed and built this great looking site that was flexible enough to add other locations after the initial site went live. They continue to host and support this site and we are very grateful that Inorbital is still helping with this project.
What was the project name that you have worked with Inorbital?
New Non-profit website for here4help
What service was provided as part of the project?
Web Development, Web Designing (UI/UX), Web Hosting
Describe your project in brief
Here4Help.ca is a website built for the Canadian Mental Health Association (Waterloo Wellington Division) in response to different segments of the population needing resources to cope with COVID-19
What is it about the company that you appreciate the most?
They made the project very easy. There was a considerable amount of integration and sharing of digital assets that they made sense of.
What was it about the company that you didn't like which they should do better?
Not much but they are located in Toronto and we are in Waterloo.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Completed
Healthcare & Medical
Ramirez Taylor, Software engineering at PCDworks (Product Concept Development, Inc.)
Posted on May 15, 2024
They developed a Product Concept for us, and we loved it.
We are your collaborator in creating ground-breaking products. At PCDworks, our core competencies are engineering and science, supported by a vast network of highly skilled professionals.
We offer strong knowledge and skills in many fields as well as a special talent for cross-pollinating technological solutions because of our experience across a diverse range of industries.
We go further, think more creatively, and advance science and technology beyond what has previously been possible to assist our clients in finding the answers they require. Most significantly, though, it's the ideal setting for innovative thinking and collaboration without outside distractions.
What was the project name that you have worked with Inorbital?
Product Concept Development
What service was provided as part of the project?
Mobile App Development
Describe your project in brief
knowledgeable software engineer with a track record of accomplishments in the computer software sector. competent with Java, Python, C, C++, Inkscape, and Eclipse. With a Bachelor of Science (B.S.) in Computer Science and Electrical Engineering from the University of Texas at Tyler, the individual is a capable business development specialist.
What is it about the company that you appreciate the most?
INORBITAL places a high value on cooperation and transparent communication despite having extensive technical knowledge and experience. It was impressive how well they were able to comprehend our needs and adjust their optimization strategies.
What was it about the company that you didn't like which they should do better?
Nothing
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Completed
Business Services
James Avery, CEO at Kevel
Posted on May 14, 2024
Revolutionary Design and Outstanding Support.
From beginning to end, working with INORBITAL was an amazing experience. They had excellent communication skills and kept us informed at all times. The project surpassed our expectations in terms of design and functionality and was finished on time.
What was the project name that you have worked with Inorbital?
Expert Web Design Knowledge with INORBITAL
What service was provided as part of the project?
Web Designing (UI/UX)
Describe your project in brief
For our startup, which specializes in eco-friendly products, our project entailed developing an easy-to-use and aesthetically pleasing e-commerce website. The objective was to increase overall sales and user engagement.
What is it about the company that you appreciate the most?
The ingenuity and initiative displayed by their team really impressed me. The new ideas they contributed significantly improved the look and feel of our website.
What was it about the company that you didn't like which they should do better?
To be honest, not much was bad. If forced to choose, I would say that I wished we had contacted them earlier in the planning process. To be honest, not much was bad. If forced to choose, I would say that I wished we had contacted them earlier in the planning process.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Completed
Business Services
Chris Gibson, __ at A&E Engineering, Inc
Posted on Mar 11, 2024
A Game-Changer for Our Online Presence
Working with INORBITAL was nothing short of fantastic. Their team displayed remarkable professionalism and creativity, delivering a project that not only met but exceeded our expectations. The seamless communication and their ability to understand our vision made the whole process incredibly smooth.
What was the project name that you have worked with Inorbital?
Seamless Web Solutions with INORBITAL
What service was provided as part of the project?
Web Designing (UI/UX), Web Hosting
Describe your project in brief
We tasked INORBITAL with revamping our outdated website, improving its hosting capabilities, and integrating new marketing strategies to enhance our online presence.
What is it about the company that you appreciate the most?
The dedication of the INORBITAL team to our project's success was impressive. Their innovative approach to web design and their proactive suggestions for marketing strategies really stood out.
What was it about the company that you didn't like which they should do better?
Honestly, it's challenging to pinpoint anything negative. If pressed, I'd say the wealth of options they provided sometimes made it hard to decide, but their guidance was invaluable even then.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Completed
Business Services
Andrew Balmaks, Chief Executive Officer at Noetic
Posted on Mar 01, 2024
Exceptional Service, Unmatched Support
Working with INORBITAL was a breeze. Their team was not only responsive but also highly skilled in identifying and solving our platform's issues before they impacted our business. Their proactive approach to maintenance and support ensured our e-commerce platform operated flawlessly, allowing us to focus on growing our business without worrying about technical glitches.
What was the project name that you have worked with Inorbital?
Smooth Upkeep and Assistance with INORBITAL
What service was provided as part of the project?
Web Development, Web Designing (UI/UX)
Describe your project in brief
Our project involved regular maintenance and urgent support for our e-commerce platform, ensuring it runs smoothly and efficiently 24/7.
What is it about the company that you appreciate the most?
What stood out the most was INORBITAL's dedication to understanding our specific needs and their commitment to ensuring our satisfaction. Their personalized service made all the difference.
What was it about the company that you didn't like which they should do better?
If I had to pick, the least liked aspect would be the initial onboarding process, which felt a bit slow. However, once past that, their service was impeccable.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Completed
Healthcare & Medical
Jordan Samuel, Project Manager at IRONSIDE
Posted on Feb 23, 2024
Transformative Web Design Experience with INORBITAL
Working with INORBITAL was a game-changer for our business. Their team was not only highly skilled in web design but also incredibly supportive and communicative throughout the entire process. They took the time to understand our needs, offered creative solutions, and implemented feedback efficiently.
What service was provided as part of the project?
Web Designing (UI/UX), Web Hosting
Describe your project in brief
Our project involved the complete redesign of our e-commerce website to improve usability and customer experience. INORBITAL provided comprehensive UI/UX design services, focusing on creating a user-friendly interface and a visually appealing layout that aligns with our brand identity.
What is it about the company that you appreciate the most?
What I appreciated most about INORBITAL was their attention to detail and commitment to excellence. They went above and beyond to ensure the final design exceeded our expectations. The least? Honestly, it's hard to pinpoint a downside, but if I had to choose, I'd say I wish we had found them sooner!
What was it about the company that you didn't like which they should do better?
Nothing
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Business Services
Alexandra wheeler, Principal Technology Product Manager at RBC Clearing & Custody
Posted on Feb 06, 2024
Pioneering Excellence in Web Development
Working with INORBITAL was an absolute pleasure. From project kickoff to delivery, they exhibited a high level of professionalism and dedication. Regular updates and transparent communication kept us informed, fostering a collaborative environment. Their ability to grasp our unique challenges and translate them into a seamlessly functioning website exceeded our expectations.
What was the project name that you have worked with Inorbital?
Seamless Collaboration and Outstanding Results
What service was provided as part of the project?
Web Hosting, Web Development
Describe your project in brief
We engaged INORBITAL for a comprehensive web development project aimed at enhancing our online presence. Our goal was to create a user-friendly platform that catered to the diverse needs of our clients in the healthcare sector.
What is it about the company that you appreciate the most?
The standout quality of INORBITAL lies in their team's expertise and commitment. The collaborative approach, where our input was valued at every stage, ensured the final product not only met but exceeded our requirements. Their attention to detail and adherence to deadlines were commendable.
What was it about the company that you didn't like which they should do better?
While our overall experience was stellar, we encountered minor delays in the initial project timeline. However, INORBITAL promptly addressed these issues, demonstrating their dedication to client satisfaction.
In summary, our partnership with INORBITAL was instrumental in achieving a cutting-edge web solution, and we wholeheartedly recommend their services.
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$10001 to $50000
Completed
Business Services
Tania Bortolotto, President at BORTOLOTTO
Posted on Jan 29, 2020
Great Team and Impressive Results
We are extremely happy with our new website. The Inorbital team is creative and took serious consideration of the user experience. The Inorbital team is great to work with, knowledgeable and very professional.
What service was provided as part of the project?
Web Designing (UI/UX)
What is it about the company that you appreciate the most?
Design strength and process
Rating Breakdown
Quality
Schedule & Timing
Communication
Overall Rating
Project Detail
$50001 to $200000
Client Portfolio of Inorbital
Project Industry
Healthcare & Medical - 25.0%
Education - 50.0%
Other Industries - 25.0%
Major Industry Focus
Education
Project Cost
Not Disclosed - 100.0%
Common Project Cost
Not Disclosed
Project Timeline
1 to 25 Weeks - 100.0%
Project Timeline
1 to 25 Weeks
Clients: 11
BDO Canada
Second Harvest
OTIP
ETFO
CPSO
CVO
OPA
Qatar Airways
RECO
OVMA
United for Literacy
Portfolios: 4
Ontario Veterinary Medical Association (OVMA)
Not Disclosed
12 weeks
Healthcare & Medical
The design is modern and the interface is easy to use. The content editors have enjoyed working with Kentico and have taken pride in making the content interactive and engaging. The website is getting overwhelmingly positive reviews by the members that it serves and the staff that is managing it.
Inorbital successfully migrated NorQuest’s website backend onto Kentico 13 CMS platform and launched their site before their June 30th deadline. The new website is well received by college staff and the content administrators are delighted at the user friendliness of the intuitive, visual and flexible controls that provide fast and easy content editing.
The Elementary Teachers' Federation of Ontario (ETFO) is a professional and protective labour union representing over 83,000 teachers, occasional teachers, and education professionals employed in the public elementary schools of Ontario. All public elementary teachers in Ontario are active members' of ETFO provincial and also a member of one of its 76 locals across the province.
The ETFO public website is an essential communication tool used to inform members, engage the media, parents, and the public on the critical issues of public education in Ontario. In addition to its internal work in support of members', part of ETFO's mission is the education, stimulation, and transformation of provincial and local organizations to be responsive to the diverse needs of the membership and to be a positive influence for social justice and change at a societal level.
Background
At the time the project started, the ETFO public facing site was 6 years old and was not user friendly. The site was hard to manage, resulting in reliance on PDFs and a cluttered menu that confused users. These factors combined with a non-functional search and arms race of microsites led to birth of this project. ETFO.ca did not just need a new website, they needed a complete digital transformation.
Goals & Objectives
Strengthen online engagement, expand user audience and political action of union members' and the public through dynamic tools on the site
Update the look and feel of the website with a fresh and accessible design.
Improve navigation and organization of member and public content through simplified site layout and logical information flow.
Enhanced website search features and intuitive functionality.
Robust Content Management System (CMS) for future alteration of visual aspects of the website including fonts, colours, typography, logos, buttons and even layout (display designs), as much as possible.
Mobile ready and seamless content sharing within social media platforms.
Seamless user experience for the secure member portal and microsites including single sign on.
BDO Canada is a network of public, accounting, tax, consulting, and business advisory firms that provide professional services. BDO Canada consists of more than 4,500 partners and professionals in over 125 offices across Canada. The global BDO network now spans across 160+ countries, employing 90,000 people in 1,600 offices.
Project Background
At the time we started working on this project, the BDO Canada website was 8 years old. It was built with an outdated version of Kentico that was no longer supported, and the site was showing its age. The website was originally a repurposed version of the American site with the French culture added to it and over the years it had become difficult to manage, update and expand.
The website was not optimized for mobile devices and needed an innovative design that represented BDO’s new vision and user centric approach to presenting information.
Digital Goals & Objectives
Update the design of the website to reflect BDO’s new brand.
Develop a tagging system based on the information architecture to serve as the basis for how content will be displayed on varying content widgets.
Build a solution that is easy to manage with custom build drag and drop widgets (MVC) that would allow content editors to customize page layouts with ease.
Please provide your feedback on how GoodFirms has contributed to increasing your visibility among potential clients.
By listing Inorbital on GoodFirms, we can benefit from the platform’s credibility. Positive client reviews and ratings on GoodFirms can enhance trust among potential clients. Testimonials and reviews on GoodFirms also act as social proof, reassuring potential clients about the quality of services that we offer. And because GoodFirms is a well-known platform for businesses looking for service providers that are being featured in their rankings (for example, in categories like web design, development, or non-profit services), Inorbital can attract organic traffic from potential clients searching for these services.
What inspired the founding of your company, and what is the story behind its inception?
It all started back in 1999 coinciding with Y2K hysteria. Inorbital began by solving the need for more complex solutions rather than brochureware which was popular early in the digital space. Back in 1999 web presence was literally flashy with little substance. Inorbital focused on substance first, or what became a common saying “content first”.
This substance-first approach instilled the need for innovation as tools and solutions did not match the needs and requirements at the time.
So, our need for robust content management was delivered early on as clients demanded solutions that not only looked great but functioned great with marketers having complete control. We gravitated towards Microsoft technology since day one and added WordPress along the way for a greater variety of options for our clients.
What are the core values and principles that drive your company's culture, and how do you ensure alignment with these values across your team?
"Always be professional...while delivering well thought-out solutions"
1. Show our passion and energy by working hard to meet deadlines and over-delivering. 2. Constantly learning and improving so we can be better at solving our clients’ digital problems. 3. Always focused by truly thinking through the best solution when there are often many paths.
Meeting deadlines and presenting solutions rather than problems is what our customers expect from a studio of our stature.
Can you highlight some of the key achievements or milestones your company has accomplished since its inception?
178 new websites launched. 32 site of the month awards. Canada’s Top-ranked Kentico partner. Awarded CMS Competencies
AI and ML
Cloud
Content Strategy
Digital Commerce
Digital Marketing
Integration and Customization
Intranet/Extranet
Personalization
Inorbital is a member of the Canadian Society of Association Executives, Registered Graphic Designers, and CMS Experts.
Could you explain your company's business model? Do you primarily operate with an in-house team or utilize third-party vendors/outsourcing?
Inorbital is a full-service digital agency based in Toronto. We’ve been specializing in crafting meaningful solutions for organizations for over 20 years. Much of the work is performed out of our local Toronto studio by our team of certified developers award-winning designers and experienced project managers.
We approach every project with objectives in mind and we work together with our clients to, not only, reach those goals, but exceed them. Our process is based on the proven six-step methodology that we have refined over the years. This methodology allows us to be flexible enough to accommodate specific project needs without compromising the structure of the process, budget, or timelines.
The Inorbital team is made up of a blend of talented designers, certified developers, and producers who have a strong track record of delivering award-winning digital projects on time, within scope, and on budget. Part of our process is to “listen first” where we then take the time to understand your organization and learn about the existing pain points and values through stakeholder interviews, metrics, and best practices.
How does your company differentiate itself from competitors in the industry?
The difference is our balanced approach to functionality, design, and usability. We always believe in creating a fresh web presence that enables the best environment for our clients to flourish. Our difference is a combination of the following 5 key factors:
1. Fantastic Backend/Technology and Platform. enterprise cms We apply solid principles specializing in Windows platform development using the latest frameworks, protocols, and database technology. 2. Turnkey Solutions: Full range of services from strategy to UX/UI to hosting and support. Our toolkit includes content-managed websites, database-enabled web apps, full-featured e-commerce, event registration micro-sites, or a website dedicated to intranets, associations & member management. 3. The Team: Certified Team who cares - in-house and accountable. Our team is made up of a mix of skills from front-end designers to back-end engineers. The Inorbital team has been helping steer organizations to not only meet their web presence goals and objectives but exceed them with a hands-on in-house approach. 4. Usability for all: Admin-ability - Through careful planning and testing with your team and ours, the design will focus on the end user goals and the organizational goals by implementing menus with natural language, improved dialogue, and the personalization resulting in improved channels of interaction and communication from website to user. 5. Diversity: Valuing the strength of diverse opinions. Our process is committed to diversity and inclusion by engaging people with a range of backgrounds and identities starting with the Inorbital team and extending into the people who will be using your website.
How would you describe the dynamics within your team, and how do you foster collaboration and teamwork to achieve common goals?
Our team is a blend of creative and technical who work together to craft best-of-breed digital solutions that not only look great but work great as well. Inorbital has regular in-office group meals and team bonding events from escape rooms to sporting events. We also have weekly team meetings where each of the team shares their wins and accomplishments. Our developers also conduct monthly technical sessions to share challenges, lessons learned, and what’s new. We also invite 3rd party vendors to come in and demo the newest and greatest technology to consider in our stack.
Inorbital has a relaxed atmosphere with a positive vibe and a friendly team.
What measures do you take to support the professional development and growth of your employees? Do you offer training programs or opportunities for skill enhancement?
To stay resilient, we invest in the continuous professional development of our team. Regular training and certifications keep our skills sharp and relevant, ensuring we can navigate new trends and challenges with confidence. We have corporate subscriptions to online learning in combination with attending webinars, workshops, and industry conferences.
Could you share a notable success story or case study that exemplifies the impact your company has had on a client's business?
Here are a couple of our favorite recent case studies:
What industries do you primarily cater to, and do you have a significant percentage of repeat clients? If so, what is the ratio of repeat clients?
All types of member organizations, nonprofits, health care, education, insurance, and labor unions.
What initiatives does your company undertake to foster innovation and stay at the forefront of industry trends? Do you invest in research and development projects?
We have several internal projects using beta software and sandboxes to test and review potential solutions and integrations. We attend and participate in industry conferences and contribute to the CMS Experts community. We sponsor and host webinars to educate and inform on new CMS features and use cases.
Please share some of the most sought-after services that clients approach your company for.
UX/UI Design and Web development backed with Kentico or WordPress CMS including integrating 3rd party services.
How do you build and maintain strong relationships with your clients, and what mechanisms do you have in place for gathering and acting upon client feedback?
This starts by assigning an account rep who is familiar with the client and project to quarterback communication and tasks. In addition to coordinating quarterly check-ins with the client to assess the past quarter but also understand any future needs for the next quarter. Inorbital uses several tools for documenting and tracking client relationships with a strong reliance on JIRA boards for issue tracking.
How has your company adapted to changes and challenges in the business landscape, and what strategies have you employed to ensure resilience and sustainability?
Over the years, Inorbital has continually adapted to the evolving digital landscape, ensuring resilience and sustainability by being proactive.
The web design industry is constantly evolving with new technologies, tools, and frameworks. We actively stay ahead by adopting modern technologies like headless CMS, Progressive Web Apps (PWAs), and AI-powered design tools to deliver cutting-edge solutions that meet clients' evolving needs.
We've shifted towards a more client-centric approach, focusing on understanding our clients' businesses, industries, and unique challenges. This allows us to provide customized web solutions that drive results and adapt quickly to their changing requirements.
We’ve embraced remote work and hybrid models to attract talent from various regions, enhancing our team's diversity and capability. This flexibility has also allowed us to scale up or down rapidly, depending on project demands.
We've integrated sustainable design practices into our workflows and are committed to making websites accessible for all users, in line with WCAG standards. This not only helps us serve a broader audience but also positions us as leaders in ethical web design.
Collaborating with technology providers, marketing firms, and other agencies allows us to offer comprehensive solutions to our clients. These partnerships also help us share resources and insights, ensuring sustainability even during economic downturns.
What payment structure do you typically follow when billing clients? Is it Pay per Feature, Fixed Cost, or Pay per Milestone (phases, months, versions, etc.)?
We have a flexible cost structure. Often this starts with a fixed cost based on the project scope. We also provide monthly retainers for support and a fixed set of hours and we also deliver services based on our hourly rate.
Do you accept projects that meet your basic budget requirements? If yes, what is the minimum budget requirement? If no, what is the minimum budget you have worked with in the past?
It really depends on if this is for a new complete project for a new client or if it’s a smaller project for an existing client.
Can you provide an overview of the price range (minimum and maximum) of the projects your company worked on in 2023?
$50,000 – $450,000.
What technological capabilities does your company possess, and are there any ongoing or planned investments in technology infrastructure or tools to enhance your services?
Inorbital team is well known for our super strong technical capabilities with stacks that include Kentico CMS on Windows/.net/sql server and WordPress on PHP/MySQL. Both are deployed on Azure Cloud with security, performance, accessibility, and integrations at the top of the list.
Where do you envision your company in the next 10 years? What are your long-term goals and aspirations for growth and development?
Our plan is to target organizations that are growing. They will have a greater demand and dependence on digital as they progress through their digital maturity. Inorbital is poised to provide best-of-breed digital modernization and grow alongside these organizations. Inorbital’s success is largely composed of providing our clients with the best tools and solutions for them to thrive.
It's equally important for Inorbital to contribute to our community with long-term commitments to a fair and sustainable practice. We are in the process of becoming a B-Certified company and practicing and leading by example of how a profitable and competitive company can also contribute to good and equitable opportunities for all. This is a long-term journey that has been ingrained in our mission early on and will continue to be important in our future.
