Intellectsoft

Leading Software Development Company

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Intellectsoft is a digital transformation consultancy that provides cutting edge engineering solutions for global organizations with the mission to help enterprises accelerate adoption of new technologies, untangle complex issues that always emerge during digital evolution, and orchestrate ongoing innovation.

The Company’s services portfolio offers strategic IT consulting, CX design, development and full lifecycle management of custom software products and applications, and system integration. Whether it is a consumer oriented app or a transformative enterprise-class solution, the company leads the process from ideation and concept to delivery, and provides ongoing support through its IS360 framework.   

Intellectsoft has three distinct offerings:  for tech startups, for small and medium size businesses, and for large enterprises - each customer cluster is unique in its needs, scale, budget and legacy architecture. 

For over a decade now the company has been helping hundreds of clients from various industries and hi-tech sectors technology stacks on their way to full digital transformation.

Certifications

ISO 9001:2015
ISO 27001
CMMI Level 2
CMMI Level 3
CMMI Level 4
CMMI Level 5
Great Place To Work
$25 - $49/hr
50 - 249
2007
Locations
United States
500 Fashion Ave Fl 8A, NYC, New York 10018
+1 855 300 4335
United Kingdom
1st Floor 22 Great Marlborough Street, London, London W1F 7HU
44 20 3887 0078
Norway
Bogstadveien 27B, Oslo, Oslo 0355
47 21 08 18 50
United States
Brickell City Centre, 78 SW 7th Street, Miami, Florida 33130

Focus Areas

Service Focus

15%
12%
10%
10%
10%
10%
10%
8%
5%
5%
5%
  • Mobile App Development
  • Artificial Intelligence
  • Web Development
  • Software Development
  • Testing Services

Client Focus

60%
30%
10%
  • Medium Business
  • Small Business
  • Large Business

Industry Focus

30%
10%
10%
10%
10%
10%
10%
10%
  • Financial & Payments
  • Business Services
  • Healthcare & Medical

Intellectsoft Executive Interview

Alexander Radchenko
Alexander Radchenko
CEO
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Please introduce your company and give a brief about your role within the organization.
Intellectsoft is a custom software development and digital transformation boutique. We focus on business process automation in several verticals, including financial services, healthcare, and construction. We are also a technology enabler for companies ranging from early-stage start-ups to Fortune 500 enterprises. As the CEO and Board member, I’m responsible for implementing an ambitious growth strategy, services portfolio expansion, business development, and external relationships.
What is the story behind starting this company?
Intellectsoft was started 15 years ago as a service wing of a group working in the tech innovations space. Originally, the company was one of the pioneers in mobile development, including for large enterprise clients, famous brands, and even celebrities. This expertise led to starting of several product firms within the group. With time, we’ve built a strong expertise in a wider set of traditional and disruptive technologies, and crystalized services offerings and now being a partner of choice for complex application development and integration projects for companies from the US, the UK, Nordics, and APAC.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We rely on our internal expertise, including consolidated in several Centers of Excellence. Due to years of selection, we’ve got exceptionally talented people on board and only need help from externals while dealing with niche technologies or other questions.
How does your company differentiate itself from the competition?
Getting things done. This is our motto. Despite all-natural challenges of any complex project, for example, dealing with a high degree of uncertainty in proof of concept or R&D project, having strict deadlines delivering a critical client-facing application for a large enterprise client, we will do anything to deliver in time and with high quality.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We operate in several key industries: healthcare, fintech, construction, e-commerce/retail, travel, and hospitality. However, our ability to quickly assess, structure, and enrich ideas and deliver upon a promise is in demand from firms from many other industries.
Our partnership with our clients spans many years. In the very early days of Intellectsoft, we were dealing primarily with short-term projects aiming at the delivery of B2B/B2C mobile apps, which often means a relatively short engagement lifecycle. Currently, literally, all of our engagements are multi-year and cover long-term transformation programmes, strategic co-innovation, and close integration of our teams with clients.
Please share some of the services that you offer for which clients approach you the most for?
Our services portfolio is actively developing to accommodate constantly changing demand from the market. We are working closely with leading analyst firms and market experts to make sure we have an optimal “service-market fit”. Key groups of our services are turn-key projects, engineering at scale, digital consulting, and technology services. The fastest growing specific services for us are: Data and Reporting, Discovery Projects, Cloud and DevOps Services, and Dedicated Teams.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Our clients is our best business development channel we have. If they are happy with us – they will bring to us more opportunities from inside their organizations and their networks.We are closely monitoring satisfaction through regular in-person meetings, cadence calls, and steering committees, also we survey clients regularly and carefully analyze their feedback, looking for improvement opportunities. We have professional account management and delivery leadership team, that has decades of experience working for leading global firms. They are doing a great job satisfying clients, aligning stakeholders and teams at both ends to achieve more together, shaping expectations, and keeping our high standards of optimal time-to-value. All this is appreciated by our clients.
What kind of support system do you offer to your clients for catering to their queries and issues?
The best support system is staying in close contact with your peers at all levels all the time. Our clients, regardless of the size of their engagement with us, perfectly know that executive leadership, delivery and account management, project and team leaders are always at their service and ready to help. While delivery methodologies and associated tools might differ from account to account, as they are tuned to the client’s needs, requirements, and operating model, the rule of being available works across the entire client portfolio to make sure we hear our clients and do our best to support them.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We have all that as our clients have different needs. We are generally flexible and ready to provide quality services upon the whole multitude of pricing models and payment schedules. There is no "one size fits all" in dealing with different companies, corporate requirements, and project goals. As we operate a wide range of models, starting from resource- and capacity-oriented, to more sophisticated output-based, we are flexible enough to accommodate the requests of our clients.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Generally, it is not about a specific amount, but rather a cost/value, having sufficient resources allocated to achieve what is required, and the perspective of a long-term collaboration. As we work with start-ups, SMEs, and large enterprises on PoCs and also take relatively short consulting assignments (such as digital roadmap or discovery projects), the check might start from tens of thousands of USD. What is important, is that we create value for our clients, learn how to work together, and transform this short engagement into a mutually-beneficial relationship. In a long run, we work to achieve efficiency gain as we grow with our clients and are happy to share this efficiency with them.
What is the price range (min and max) of the projects that you catered to in 2021?
Min was nearly 50,000 USD, largest –1,5M USD.
Where do you see your company in the next 10 years?
We have a strategy to multiply our revenues 10 times within 5 years. Given market conditions and the maturity of an IT services sector, this is only achievable as a combination of organic and inorganic growth. We are working to gain a critical mass of vertical expertise in different industries to expand industry solutions offerings, including through acquisitions. We will keep working with the best tech talents from all key markets to make sure we are always capable of providing top-notch engineering services and remain a partner of choice for innovative firms from different geographies.

Intellectsoft Clients & Portfolios

Client Management Platform for Dental Clinics
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Client Management Platform for Dental Clinics
  • Client Management Platform for Dental Clinics screenshot 1
$50001 to $100000
48 weeks
Healthcare & Medical

A custom-built CRM platform for a client in the dental industry from the United Kingdom. Designed to enhance clinic-dentist-patient interaction and ensure safe and efficient data management. 

CHALLENGE

Our team had to develop a user-friendly web and mobile platform with a set of features that would be helpful for:

  • Clinics to administrate their staff and process required data (create profiles for new administrators and dentists, set their roles and level of access, and collect patients’ statistics); 

  • Dentists to manage communication with their patients and clinic administrators, streamline dentist examinations, and more;

  • Patients to manage appointments (schedule, reschedule, cancel visits), and receive reminders and notifications.

The project had a tight deadline and had to be done from scratch.

SOLUTION

Intellectsoft met all project requirements and delivered a ready-to-market product in nine months. Our feature-rich platform allows all users to perform the specified scope of tasks and actions via intuitive and responsive UI. 

The admin panel provides clinic administrators and doctors with access to the menu, where they can efficiently, conveniently, and safely manage patient data and communicate with each other. A dentist examination streamline option is also available.

The patient interface user panel allows users to check notifications, reminders, and requests in their profiles, and organize their appointments.

IMPACT

Our team built a comprehensive white-label CRM platform for the dental industry that optimizes the interaction between clinics, dentists, and patients. 10 clinics already recognize the platform as an efficient staff and patient management tool. Collected feedback shows a 20% cost reduction under the CRM system, decreasing administrators’ time per patient. Also, the solution increased dentists’ revenue by an average of 8% due to an optimized schedule arrangement and streamlined options.

Sumitomo
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Sumitomo
  • Sumitomo screenshot 1
$50001 to $100000
100 weeks
Industrial

With such a huge range of options, the quantity of products required a highly complex Request-for-Quotation (RFQ) when it came to understanding how best to identify the unique solution to each customer’s need. This complexity resulted in a delay in equipment delivery time. The client needed to simplify the estimation process to help reduce the lead-in time required before delivery.

Intellectsoft worked with the client all the way through the concept-to-design phase of the project. In talking with the client, Intellectsoft listened closely to their needs and developed an application for iOS tablets.

This app came in the form of an employee-facing questionnaire which can be used on iPads, carried by sales representatives in the field and at trade shows. The simplified questionnaire gathers all of the client’s requirements, then generates and emails an RFQ directly to SHI headquarters. The app helps the customer select the right plastic injection molding forming machine from a variety of different machines manufactured by Sumitomo SHI Demag.

The app is used by the SHI sales team and partners of SHI. A list of questions narrows down the eligible machines until the correct match is found based on price and capacity.

Intellectsoft’s app has the capacity to improve the interactions between sales representatives and the customer by reducing the complexity of the questionnaire and the time it takes to complete it. The ability to directly email the client’s head office means that office staff will gain a better understanding of the client’s needs. The requirements also arrive in a faster, more accurate email generated by the app. The immediate email delivery of the RFQ will give the client the ability to deliver injection molding machines with reduced lead-in time.

Holmenkollen
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Holmenkollen
  • Holmenkollen screenshot 1
$10001 to $50000
40 weeks
Other Industries

Holmenkollen turned to Intellectsoft to build an event app with essential features — in a month. The app needed to provide all the event-related information to the guests and help them navigate the location, in a comfortable experience without printed materials.

Using our approach that combines custom software development and a low-code mobile app platform, Intellectsoft created an app with comprehensive News, Schedule, and Results sections, a vivid map and uncluttered FAQ section — all in a clean and appealing design.

We delivered the app before the one-month deadline, and it became a handy digital brochure that allowed the guests that came from all around the world to comfortably enjoy the festival without the need to consult printouts.

Deltager
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Deltager
  • Deltager screenshot 1
$500000+
100 weeks
Information Technology

A Nordic leading event service provider requested additional programmers to complete their team and develop new functionalities for their event portal. Taking into account that their 10-year old model built in .NET was already outdated, Intellectsoft professionals needed to migrate the platform to Angular and bring the innovations to life.

After a series of productive workshops we conducted in Norway, the event portal sparkled with new functionality and improved UX. The solution we assisted in building was software for organizing registrations and payments as well as evaluating participants' feedback. Our team also worked on simplifying a new event set up for organizers and registration page model.

Intellectsoft managed to improve UX and reshape some of the integral system functionalities. In addition, we reduced the number of steps for organizers to set up their events. From now on, they can create their accounts with Deltager AS and arrange events. Now, all the processes are much more simple and streamlined.

Guinness
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Guinness
  • Guinness screenshot 1
$50001 to $100000
28 weeks
Food & Beverages

The most popular and renowned international beverage brand with a 250-year history of producing stout beer was looking for ways to enhance brand loyalty and deepen customer relationships. Therefore, they chose Intellectsoft as a trusted partner to create a marketing communication tool that will enable streamlined marketing data collection to strengthen the relationship of the customers with the brand. For customers, this solution would offer interactive marketing messages to entertain and educate them.

After defining the most engaging mobile strategy for Guinness, Intellectsoft built a multilingual native iOS app localized into 6 languages and containing mini-games and quizzes related to the brand’s history. On top of the entertainment value of this application, it also motivated customers to share their drinking preferences and generate valuable market insight. The solution developed by Intellectsoft boosted brand loyalty and helped the company to improve better personal connections with their customers by collecting and implementing priceless marketing data.

EuroAccident
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EuroAccident
  • EuroAccident screenshot 1
$50001 to $100000
32 weeks
Insurance

Swedish insurance market giant that offers a wide range of health insurance services to companies while assisting them to succeed with their health & work environment strategies. The client was looking for a reliable and long-lasting partnership to perform digital transformation. EuroAccident wanted to strengthen their customer & partner relationship, boost operational efficiency by introducing a self-service automated mobile app that would be integrated into their existing IT infrastructure. 

While closely collaborating with the client, Intellectsoft’s team developed a scalable and highly secure application that enables users to manage all the insurance cycle steps with ease — from booking appointments to children's insurance management. The app was integrated with the doctor booking service and safe banking account authorization system to facilitate the processes. The solution created resulted in improved client experience and satisfaction, higher loyalty, and improved operational efficiency.

Jaguar Land Rover
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Jaguar Land Rover
  • Jaguar Land Rover screenshot 1
$50001 to $100000
28 weeks
Automotive

Jaguar Land Rover is the top worldwide car manufacturer that always strives for growth and improved customer satisfaction. The client turned to Intellectsoft with the request to build a multilingual mobile app that will enable JLR’s representatives to overcome language barriers and ensure clear and effortless communication with their clients. 

After months of successful collaboration, we created an iPad application that has a sleek and intuitive interface and covers all language company requirements as it supports 16 languages. Users can seamlessly conduct up to 5 simultaneous conference calls and communicate freely with the participants in their native language with a fast speech-to-text conference call translator.

As a result, our app enabled easy and quality communication for representatives of different language groups all over the world which improved employee productivity and operational effectiveness, as well as boosted customer satisfaction.

Ernst & Young
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Ernst & Young
  • Ernst & Young screenshot 1
$50001 to $100000
32 weeks
Financial & Payments

Ernst & Young is a renowned international provider of assurance, tax, consulting, and advisory services that aim at driving smarter investment decisions. They chose Intellectsoft as their trusted partner to develop a solution based on their specific requirements. E&Y was looking to boost its reputation through a consistent stream of expert opinions and education for financial professionals. 

Intellectsoft built a mobile solution “Forecasts in Focus” which was designed to bring value to end users. Our specialists applied the most inventive development techniques to enable E&Y editors to use the CMS and easily upload content, images, and other media elements directly into the app. Moreover, users got a chance to personalize their interfaces with webcasts, industry-specific reports, and geolocated updates. As a result, our application significantly improved the trustworthiness of E&Y as well as the reduced time needed for editors to manage content and create their brand voice.

AF Gruppen
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AF Gruppen
  • AF Gruppen screenshot 1
$100001 to $500000
38 weeks
Industrial

One of the largest civil engineering and construction companies in Norway turned to Intellectsoft for the digital transformation of their legacy ERP solution with segmented data and outdated functionality. The client requested a single software platform to simplify project management across all company departments, improve partner management, as well as facilitate truck and asset management. 

Intellectsoft created 3 interconnected solutions on a single platform that include a labor management portal with scheduling and real-time reporting; a streamlined project management system with a convenient application for on-site inspectors; as well as a mobile solution for truck drivers that facilitates asset delivery and management. The solution we built had a tremendous impact on their business processes and operations as they became more simple, more efficient, and more straightforward.

Clayton Homes
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Clayton Homes
  • Clayton Homes screenshot 1
$100001 to $500000
28 weeks
Retail

Intellectsoft developed the custom Android mobile application that combines the processes involved in finding a modular home into one easy-to-use system. 

A search function, adjustable filters, and an interactive map allow users to find homes that meet their specifications, while property details and homeowner contact information give them the opportunity to learn more about it. If users of the app are interested in a property but not yet finished with their search, they can use the “Favorites” feature to save properties to a shortlist to be viewed later.

Harley Davidson
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Harley Davidson
  • Harley Davidson screenshot 1
$100001 to $500000
24 weeks
Advertising & Marketing

A renowned international motorcycle brand Harley-Davidson has collaborated with Intellectsoft to build a mobile app to improve their engagement and offer an inconvenient way to connect with their devotees. The client requested a mobile app that would simplify the lead conversion process during the biking events as well as securely capture customer data.

After a thorough analysis of client’s requirements, Intellectsoft built an iPad application that allowed Harley-Davidson to seamlessly sign prospective clients up for their newsletters, test rides, and much more. The integration of the SSL protocol ensured the safe handling of all data. In addition, the app syncs all customer insights with the company’s CRM database.

As a result of our partnership, the application Intellectsoft created enabled Harley-Davidson not just to streamline the event staging process and boost customer intelligence, but also significantly reduce their marketing expenses and improve the customer experience.

Finis
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Finis
  • Finis screenshot 1
$50001 to $100000
32 weeks
Healthcare & Medical

Intellectsoft built and launched a new iOS and Android application, which pairs with two different Bluetooth 4.0 BLE devices. The new software uses personalized reports and gamification to encourage users to continue exceeding their own standards in the pool.

Swimmers can set their own goals, view detailed reports of their workouts, synchronize their data on the web, and automatically record their swimming statistics.

Shell
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Shell
  • Shell screenshot 1
$10001 to $50000
24 weeks
Education

Intellectsoft developed a custom Android and iOS mobile application for Shell’s Robert Training Center to make scheduling and attending classes and events, navigating the campus and more for the 20 acre campus easier and safer for students, contactors, instructors and visitors.

Eurostar
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Eurostar
  • Eurostar screenshot 1
$100001 to $500000
28 weeks
Transportation & Logistics

Eurostar serves 10.5 million passengers annually and has over 8,000 transactions going through its website daily. Company required a web and mobile application to automate its business-critical ERP processes and enable further convenience for their customers.

Intellectsoft developed an employee-facing cloud solution for web and iOS named Eurostar iTM. Train managers now have a single tool at their fingertips to let them manage a range of functions - everything from responding to possible issues during the journey like jammed doors or malfunctioning seats to enabling train managers to book taxis upon customers’ request.

Importantly, the solution allows managers to easily track and gather the data required to generate end-of-journey reports - populating it with data such as the number of on-board passengers and real departure/arrival times.

Cirrus Insight
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Cirrus Insight
  • Cirrus Insight screenshot 1
$50001 to $100000
12 weeks
Business Services

Cirruspath is a cross-platform SaaS company specializing in apps that integrate Salesforce CRM tools with email. Intellectsoft created a full-featured mobile email client with built-in, advanced CRM functionality. The app was entirely native with communication to the Cirrus Salesforce-integrated platform via a private API.

With the new mobile version of Cirrus Insight, Salesforce users were able to view, add, edit, and update Salesforce from anywhere using their iOS device. The tool has proved indispensable to sales teams for the generation and management of new leads and contacts. As a result, the Cirrus Insight mobile app is now the highest rated app for integrating Salesforce with a user’s email inbox.

Intellectsoft Reviews

4.9 4 Reviews
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  • Mobile App Development
  • Web Development
  • Web Designing (UI/UX)
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Tabrez Ali

Goods

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Review Summary

Feedback summary:
Their involvement has expanded B2B relationships. They are diligent in their scheduling and communicate regularly. They stand out among other development teams for their quality and consistency.

What service was provided as part of the project?

Web Designing (UI/UX)

Marcus Chait

Great team...great product!

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

Completed

Review Summary

Couldn't be more pleased with our experience. IntellectSoft delivered a quality product on budget and on schedule. We couldn't be more pleased with the final product.

What was the project name that you have worked with Intellectsoft?

Web Development For A Fine Estate Jewelry Firm

What service was provided as part of the project?

Web Development, Software Development

Proactive and Reliable Developers.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
Completed

Review Summary

We needed to develop an app that would combine the success of our previous music-making mobile applications with the intuitive interface of a drum machine. The Intellectsoft team was able to quickly understand our needs and began developing a prototype. The final project was completed on time and within our budget, and the Intellectsoft team has continued developing the application's updated versions.

What was the project name that you have worked with Intellectsoft?

Proactive and Reliable Developers

What service was provided as part of the project?

Mobile App Development, App Designing (UI/UX)

What is it about the company that you appreciate the most?

Good understanding of the project and reliable team.

What was it about the company that you didn't like which they should do better?

The project estimation stage could have been shorter.

Yuliya Karnaukh

Flawless Mobile Execution.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed

Review Summary

We needed to move the functionality of our SEO web service to mobile without any detriment to the user experience. The team was helpful in choosing the most important features to highlight, making accurate asumptions about the way our users would use the mobile app. The project was delivered on time and has received great feedback from our users.


What was the project name that you have worked with Intellectsoft?

Flawless Mobile Execution

What service was provided as part of the project?

Mobile App Development, App Designing (UI/UX)

What is it about the company that you appreciate the most?

Great understanding of the needs of the end-user and good UI/UX design.

What was it about the company that you didn't like which they should do better?

We were happy with everything.

Resources

Step-by-Step Guide: How to Create a Mobile App
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Technical Guide: Digital Transformation in Hospitality & Entertainment
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Staff Augmentation: An Intelligent Solution for Supplementing Your Software Teams
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User Acquisition Explained: A Cost Effective Strategy For Finding The Audience Your App Deserves
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How much does it cost to create a Mobile App?
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Blockchain - A Revolution You Can't Stop
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