Intobi built a custom CRM platform that simplified workflows and enhanced overall team productivity.
Their developer was fully dedicated to the project, which allowed us to receive continuous updates during the development. The CRM system now helps our team better track client interactions, projects, deadlines, greatly improving internal processes. While the project was overall very successful, we believe more frequent usability testing during the early stages of development would have refined some of the user flows even further.
Communication throughout the project was excellent, with weekly video calls, and we worked efficiently through Figma and Slack for day-to-day feedback.
What was the project name that you have worked with Intobi?
Custom CRM Platform Development
What service was provided as part of the project?
Web Development, Software Development
Describe your project in brief
We hired Intobi to develop a custom CRM platform for our internal use at Gapsy Studio. Our goal was to streamline project and client management through an intuitive, reliable system. The project took over six months, during which Intobi's team provided full-stack web development using Node.js and React. The team created a simple yet powerful platform that integrated with our existing tools, improving team efficiency and project tracking. Communication was seamless, with regular updates through video meetings, Figma, and Slack, ensuring alignment throughout the project.
Intobi’s developer committed full-time to the project, delivering high-quality results on time. The platform now plays a central role in managing our projects and clients, significantly boosting our internal productivity. While the project was a success, we believe additional usability testing earlier in the development phase could have enhanced the user experience even further.
What is it about the company that you appreciate the most?
Intobi’s ability to provide a dedicated developer full-time to the project was outstanding. Their proactive communication and clear focus on delivering exactly what we needed made the process smooth and efficient.
What was it about the company that you didn't like which they should do better?
While the project went very smoothly, we would have liked more frequent usability testing sessions earlier on to ensure the user experience was optimized from the beginning.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $50001 to $200000
- Completed
- Information Technology