Intuio Software Labs Private Limited

Description

• Acted as a Technology Partner / CTO for Accident LLC ( Accident.com ) owning the entire product and project management process.
• Series of Web product implementations ( Rest APIs, Customer Facing Portals, Admin Portals ) using Laravel, React, MySQL, ElasticSearch.
• Developed and designed websites using Webflow.
• Used Google cloud offerings to solve for infra requirements to build applications with scalability, reliability, flexibility, security, cost efficiency.

Challenge

• Validation of Concept was a major challenge. A marketplace technology in personal injury space never existed.
• Non technical founders had a tough time communicating the vision and solidifying the roadmap
• Working across multiple timezones for lead generation partners, customer partners was a major challenge.
• Building a solution that scales for the future, keeping in mind the ever growing need of a marketplace.

Solution

• Intuio began by understanding Accident LLC's vision and goals thoroughly. Through strategic planning sessions, they identified the key components needed to build a successful lead generation marketplace.
• Intuio undertook the Product ownership completely. This involved defining the target market, understanding the competitive landscape, and devising a roadmap for development. Interacting with all stakeholders involved was a key part of the process.
• Intuio built a robust customer-facing portal that provided a seamless experience for users to access and engage with the lead generation services. The portal was designed to be intuitive, user-friendly, and optimised for both web and mobile channels.
• Recognizing the importance of streamlining operations, Intuio implemented integrations across various systems and platforms. This included integrating with digital marketing channels like Google and Bing for lead generation, as well as integrating with call centres for lead qualification and enhancement.
• Automation was key to efficiently managing the influx of leads and ensuring they were promptly delivered to buyers.
• As Accident LLC grew, Intuio ensured that the platform remained scalable and flexible to accommodate increasing demand and evolving business requirements. They designed the architecture with scalability in mind, leveraging cloud-based technologies and modular components that could easily adapt to changes in volume and functionality.

Impact

• Through their partnership with Accident LLC, Intuio helped drive significant business growth and impact.
• The proof of concept project evolved into a series of successful product implementations that generated annual earnings of $12 million.
• The platform impacted approximately 200,000 users, connecting them with legal services through Accident LLC's network of personal injury claim partners.

Description

• Running a click campaign for web offers can be daunting when you have to rely on the ad platforms capabilities of analytics and billings
• We built a tracker for the client that lived in between the ad platform and the web property
• This platform was able to track all clicks and the data associated with them.
• The platform was built with email and google sheet reporting that enabled sharing snapshots of data for time range based on a frequency
• The platform was later extended to capture screen recording

Challenge

• Different platforms have variable data that they usually pass as query parameters
• Client needed a solution that allowed sharing this data along with details of when the click landed and loaded with third parties ( mainly ad platform reps and publishers
• Adapting to the varying data across clicks for a single web property of the advertiser and sharing that data across in email and reporting sheet was a major challenge

Solution

• Implemented an admin system that allowed to create tracker links which redirected clicks originating from an ads platform to the destination url of web property
• The admin frontend was built in react, the backend was in Node.js and Express.
• Facilitated google sheet creation, updation through the tracker link creation process and also making sure sharing with external parties can be done through the app itself
• Implemented DOM manipulation for pixels deployed on client's web property allowing to inject Screen Recording scripts.

Impact

• Accurate data tracking to compare against invoiced click data.
• Compliance between both parties and visual proof per click to establish a negotiation.

Description

• Yoska has been organising Ironman 70.3 races in india since 2019 and needed a platform to organise the relay races in the event.
• We built a cross platform application that allowed athletes to register their interest in relay races.
• This platform enabled athletes to form teams which earlier was a manual process.

Challenge

• Data from past races was unorganised and had to be loaded into the system to invite them into a seamless team formation experience.

Solution

• React Native for cross platform development. The application is intended for Web and Mobile platforms.
• Firebase was used to provide authentication, database, storage, custom functions abilities.
• ElasticSearch was used to promote faster searches.
• The entire application was mocked and prototyped using figma to collect feedback before moving into the implementation phase.

Impact

• Seamless relay race registration experience for participants.
• Allowed participants to form a team on the platform itself, rather than going back and forth with organisers or accepting what the organisers team them up with.

Description

• In the fast-paced world of sports, where every second counts and every decision matters, athletes and mentors often find themselves facing a common challenge: staying connected and organized amidst the chaos of training, competitions, and daily life.

• A typical mentor nowadays utilizes a messaging platform (like WhatsApp or others) to create groups of athletes and handles payments via cash or digital methods (UPI or others). This presents a complex method of managing a mentorship business for those overseeing a large cohort of athletes. For the athletes, it can either result in information overload or prove cumbersome to locate desired information within a structure set up by the mentor, leading to frustration.

• Imagine having the ability to send and receive critical updates, announcements, and customized training plans directly through an efficient platform, ensuring you're informed and prepared for each day. No more missed messages or overlooked details—That's where this solution ensures you're always connected and ready to perform at your peak.

Challenge

• Mentors frequently encountered difficulties in monitoring trainee payments, resulting in confusion and potential financial setbacks.

• Mentors presently depend on a multitude of platforms such as WhatsApp, Email, and Digital Payment apps, which can be burdensome to administer.

• Distributing media across different groups can become a repetitive chore and may also result in incomplete exposure among group participants (athletes).

Solution

• Centralised platform with chat functionality for seamless communication between mentors and trainees.

• Resource-sharing capability enabling mentors to impart crucial information, dispense advice, and issue announcements to their trainees.

• Streamlined payment method facilitating hassle-free tracking of trainee payments for mentors.

• Effortless media sharing across athlete groups.

• Real-time messaging, voice notes, and video call features enhancing communication.

• Automated payment tracking system empowering mentors to easily manage and monitor payments.

Impact

• The introduction of our centralised platform with chat functionality and resource-sharing capabilities revolutionised the way mentors and learners interacted, leading to a significant boost in user engagement and satisfaction. By addressing the challenges of communication hurdles and payment tracking inefficiencies, our service not only streamlined operations but also enhanced the overall user experience.

• The implementation of features such as real-time messaging, voice notes, and video calls facilitated seamless communication, fostering stronger mentor-learner relationships and promoting collaboration. This resulted in increased retention rates and improved user loyalty.

• Moreover, our automated payment tracking system simplified the financial management process for mentors, saving them valuable time and resources. This efficiency translated into higher productivity and allowed mentors to focus more on delivering quality training sessions.

• The ease of media sharing across learner groups further enriched the user experience, enabling mentors to deliver multimedia content effectively and enhance the learning process for trainees.

• Overall, the impact of our service on our product business was profound, driving growth, improving user satisfaction, and solidifying our position as a leader in the industry.

Description

• Introducing our innovative solution designed to address the longstanding challenge faced by two-wheeler companies in generating comprehensive quotations for their customers.

• Our cutting-edge application streamlines the quotation process, ensuring that dealers can swiftly and accurately present all associated costs to potential buyers.

• By integrating features such as Ex-Showroom pricing, RTO fees, Insurance costs, and more, our app empowers dealers to effortlessly compile on-road prices, enhancing the customer experience and driving sales efficiency.

Challenge

• Automobile companies selling their products often encounter the need to generate quotations for their customers. While larger companies with four-wheeler setups typically have robust systems integrated into their CRM and other tools for this purpose, two-wheeler companies often lack such comprehensive offerings within the dealer toolkit provided by the company.

• A quotation serves as a straightforward method of presenting all costs incurred by the customer, typically structured to include Ex-Showroom, RTO, Insurance, and other expenses, culminating in an on-road price.

Solution

• Simplified Quotation Creation: Automates the process of generating quotations, reducing manual effort for dealers.

• Enquiry Management: Allows users to input and manage customer enquiries efficiently.

• Product Integration: Enables users to select and attach products to enquiries seamlessly.

• Quotation Viewing: Provides a clear view of generated quotations, formatted for easy comprehension.

• Enquiry Navigation: Facilitates browsing of enquiries using date filters, enhancing organization.

• Visual Representation: Displays enquiries in a visually appealing card format for quick reference.

• Personalization Options: Allows users to add their signature to all generated quotations for a personalized touch.

• User Profile Management: Provides a user-friendly interface for editing personal information, ensuring accuracy and customisation.

Impact

• Improved Efficiency: By automating the quotation creation process and streamlining enquiry management, the app significantly enhances operational efficiency for dealer sales representatives. This translates to faster response times and smoother customer interactions.

• Enhanced Customer Experience: With simplified quotation creation and personalized touchpoints through signature addition, the app contributes to an overall improved customer experience.

• Reduced Errors: The automation of manual tasks reduces the likelihood of errors in quotation generation and enquiry management. This leads to improved accuracy in pricing and customer data, minimizing potential misunderstandings and disputes.

• Increased Sales Productivity: By freeing up time spent on manual tasks, sales representatives can focus more on engaging with customers and closing deals. This boost in productivity can result in increased sales volumes and revenue for the dealership.

• Enhanced Data Insights: The app's ability to capture and organize enquiry data provides valuable insights into customer preferences and market trends. Dealerships can leverage this information to tailor their offerings and marketing strategies more effectively.

• Competitive Advantage: Embracing technology to streamline processes and enhance customer interactions positions the dealership as a forward-thinking and customer-centric business. This competitive edge can attract more customers and strengthen the dealership's market position.