JS Interactive

Connecting Customers to Brands Since 2004

5.0 3 Reviews
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Located in Austin, Texas js-interactive.com is a small business consultant specializing in web design, SEO and digital marketing. First formed in Milwaukee WI in 2004, JS has over 14 years of entrepreneurial experience with small to medium-sized businesses and entrepreneurs. 

$150 - $199/hr
2 - 9
2004
Locations
United States
1913 Robbins PL, Austin, Texas 78705
5125225627
United States
270 E Highland Ave, Milwaukee, Wisconsin 53202
414 502 7035

Focus Areas

Service Focus

50%
50%
  • Web Designing (UI/UX)
  • Digital Marketing

Client Focus

100%
  • Small Business

Industry Focus

50%
35%
10%
5%
  • Business Services
  • E-commerce
  • Real Estate

JS Interactive Executive Interview

Justin Staples
Justin Staples
Owner
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Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
Great source for inbound traffic. GoodFirms provides an attractive user interface, and another platform to build a reputation in the web design, SEO, and marketing industry.
Please introduce your company and give a brief about your role within the organization.
JS Interactive is a Digital Marketing agency located in Austin, TX that focuses on SMBs and offers multiple facets of internet development and marketing. As the Owner and lead marketing consultant of the business, I offer over 15 years of experience in consulting, SEO, Business Development, and Digital Strategy.
What is the story behind starting this company?
As far back as I can remember I have always wanted to run my own business. I spent a number of years as a freelancer outside of my full-time job, working odd hours of the night through morning building JS Interactive. It was in 2012 with a business plan and a leap of faith, that I started running my own business full-time. It was a lot of hard work then, which to this day hasn’t ceased.
What is your company’s business model–in house team or third party vendors/ outsourcing?
To build an environment based on open communication, trust, and respect. And to have a client-first approach in every aspect of the business.
How does your company differentiate itself from the competition?
I have a well-rounded approach to business and technology My unique business model offers many benefits to my clients. As an independent consultant, I partner with other consultants to offer a full suite of services and build sustainable, long-term relationships with clients. As a team, we are often commended for our attentiveness to detail, responsiveness, and ability to communicate well with clients.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
I serve industries of all types and from all areas. Manufacturers, construction companies, landscapers, non-profits, real estate,  and organizations in public safety. There’s no one industry we cater to. As a strategic partner to organizations, it’s our responsibility to invest the time, energy, and resources in learning about a business when they choose to work with us to grow their digital presence.
Please share some of the services that you offer for which clients approach you the most for?
Web Design and development, SEO, Content Marketing, Marketing Operations, and Growth Marketing are where we spend a lot of our time and resources with clients.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Our customers have been completely satisfied with our services, and the results are proven in the positive feedback we’ve received from them. We have a strong reputation for being attentive to the needs of clients, our responsiveness, and our ability to communicate well.
What kind of support system do you offer to your clients for catering to their queries and issues?
We have unique plans with clear expectations that are designed specifically for ongoing support, consulting, and maintenance with our clients. The web is a vast ecosystem, with lots of moving parts, and it’s important for our clients to remain secure and confident by knowing we are readily available to manage and support all their internet needs.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
Our payment structures vary based on the type of work we do with the client, and the budget involved in the project.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We have a minimum budget requirement. For web design and development, our minimum budget sits around $7,000. For SEO, our smallest monthly plan is offered at $1,500/month.
What is the price range (min and max) of the projects that you catered to in 2021?
$7,000 - $30,000.
Where do you see your company in the next 10 years?
Doing what we are doing now. Fully operational, with a client-centric mindset that creates the best experience for our customers.

JS Interactive Reviews

5.0 3 Reviews
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  • Web Designing (UI/UX)
  • Digital Marketing
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Laura Flowers

JS Interactive is an incredible team of SEO and digital marketing geniuses!

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  • Schedule & Timing
  • Communication
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Project Detail

$0 to $10000
In Progress

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Review Summary

Where do I start? There are so many incredible things I can say about Justin and his team! As a one woman marketing team, I was in desperate need of support - support I wasn’t getting from the agency we partnered with formerly. All of that changed when we started working with JS Interactive! I now have the support, the second set of eyes on my data, and a team that truly cares about our company’s success, and my personal success. Justin has employed the best of the best to be on his team. Everyone I have worked with has been incredible and just “gets it.” They are helping us take things to the next level, and I couldn’t do it without them. Also, I would be remiss if I didn’t shout out Justin personally. He is the nicest, brightest guy you’ll come across. His deep digital marketing knowledge is only outmatched by his positive attitude, making him the best guy to work with. We owe so much to him and his team, and we can’t wait to keep working and growing with JS Interactive!

What was the project name that you have worked with JS Interactive?

Digital Marketing, SEO, and Content

What service was provided as part of the project?

Digital Marketing

Describe your project in brief

JS Interactive provides our national manufacturing company with a variety of services, including Google Ads, SEO, web development, and copywriting. We are very pleased with their work.

What is it about the company that you appreciate the most?

{"1":"I appreciate Justin and his team's transparency in both their services and reporting."}

What was it about the company that you didn't like which they should do better?

{"1":"Honestly, nothing comes to mind. I'm very pleased with the work they do, and I look forward to continuing our partnership."}

Chris Lloyd

Justin is great

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Review Summary

He's been helping me for years now. Don't know what I do without him.

What service was provided as part of the project?

Web Designing (UI/UX)

Tyler Copes

Awesome web developer and SEO genius!

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000

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Review Summary

JS-Interactive helped our non-profit generate more contributions online in the first year working with them than in all the years prior. They have been integral to our marketing strategy and we constantly receive compliments on the site's design and ease of use. I would totally recommend their services to anyone.

What service was provided as part of the project?

Digital Marketing

What is it about the company that you appreciate the most?

The ease of communication.

What was it about the company that you didn't like which they should do better?

Pretty much perfect.