We are a team of competent software developers and designers that have been in the industry for more than 5 years. We pride ourselves in world class solutions.
At KROM Systems Kenya, we seek to understand and refine the concept proposed by the client before embarking on the design and development, to ensure we create solutions that are relevant in their respective markets.
In us, our clients find a committed partner who communicates efficiently during the whole process. Our integrity in business dealings and passion for data security sets us apart in our market.
- Health Hunter Africa
- Damu Sasa Ltd
- Nyotu's Industrial Farm
- Software Development
- Mobile App Development
What is it about the company that you appreciate the most?
UI/UX design and reliability
What was it about the company that you didn't like which they should do better?
IT solutions for healthcare ecosystem
We believe in helping the clients develop and validate an idea before embarking on its implementation. We also strive to have a lasting impact on the value of our client's businesses.
I am a co-founder and the CEO of the company. My job entails overseeing most of the projects, talking to clients, and providing direction for the company's growth.
The solution to my yearning for self-direction and independence was to start my own company. Fortunately, I found a partner who shared my sentiments about being self-employed, and we decided to start our company. That is how KROM Systems, which is an acronym for our names, was born.
Apart from that, we also found a massive gap in the market with regard to UI/UX designs. Most tech products, while having good infrastructure and excellent performance, were simply not alluring to users. Not only were they unappealing to the eyes, but navigation was also a problem.
We decided to create custom solutions for businesses, with a particular focus on making the products pleasant to look at and easy for users to navigate. We pay close attention to how users interact with our systems, making the products navigable even for persons living with a disability.
By prioritizing efficient communication, we have set ourselves apart from most tech companies in Kenya. The leading complaint we get from our customers is that their former tech service provider did not listen to their needs or did not provide regular updates on the project's status. Consequently, the end product turned out differently from what the customer expected. This is precisely what we try to avoid when working with our clients.
Our clients are somewhat repetitive, seeing that 60% of our business comes from repeat customers. Once we work for a client, they always come back for more.
We use the AGILE development methodology in all our projects. We start by paying listening keenly to our clients as they describe the product they want. We then do the requirement analysis of the project, seek their approval, then go to work on creating the product. We use short sprints to assure feedback is continuous and act promptly on any suggestions for improvement that the client may have.
We also have regular meetings with our clients at the end of every sprint where we update them on the progress of their project and address any concerns they might have.
Prospective clients can also initiate contact with us by filling out a form on our website.
For short tasks that can be completed within two weeks, we opt for a fixed figure paid in two installments: a deposit first then the final payment.