kTech Solutions

Excellence in Outsourcing

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kTech Solutions is a worldwide outsourcing firm offering a comprehensive suite of services with access to a vast resource pool at our modern, secure off-shore facilities in Dhaka, Bangladesh. Our innovative solutions allow clients to improve profit margins by focusing on their core competencies. Companies will work with skilled, qualified, trained and motivated resources. kTech offers clients highly skilled resources in the areas of Telemarketing, Image Editing, Search Engine Optimization, Video Editing, Graphic Design, Digital Marketing, Content Writing, HR, Virtual Assistants, CV/Resume writing and Web Design & Software Solutions.

Inbound and Outbound Call Center Services: kTech Solutions is a recognized leader in the Domestic and International Call Center Outsourcing Industry. kTech Solutions offer a wide range of Outbound Services including Sales, Lead Generation, Market Research, Fundraising, Appointment Setting, Collections, Telemarketing, etc. Our Inbound Call Centers offer services such as Sales, Customer Service, Help Desk, Ordertaking, and Technical Support. Web Designing & Development Our websites are designed to establish credibility, engage your visitors and communicate clearly with your target market, which translates into increased lead generation and sales. Image Editing Image editing encompasses the processes of altering images, whether they be digital photographs, traditional photochemical photographs, or illustrations. Traditional analog image editing is known as photo retouching, using tools such as an airbrush to modify photographs, or editing illustrations with any traditional art medium.

KTech Solutions Ltd is providing offshore outsourcing in call center operations and business back-office support from Bangladesh.

Our offshore operations can do your non-core, more bureaucratic business processes better and at a fraction of the cost experienced in your base of operations.

Your non-core processes become our core functions. We are a custom solutions provider and will work closely with you to ensure your offshore team brings additional profit to your bottom line.

Specialties: Call Center, Customer Support, Back Office Support, Chat Support, Outbound Sales, Inbound Sales, Leads, Data, Web Development, Software Solution and HR.

Covering all aspects of the Call Center Industry through phone, email, live chat, and social media.

Inbound Call Center Services

* Customer Support

* Order Processing

* Billing Support

* Technical Support

Outbound Telemarketing Services

* B2B Sales

* B2B Appointment Setting

* B2C Sales

* B2C Appointment Setting

* Outbound Sales

* Lead Generation

* Surveys

* Saved Sales from Shopping Cart Abandonment

If your business has tasks to perform which can be done offsite, our BPO services will save you money.

Back Office support services include:

* Data Entry

* Lead Scraping

* Bookkeeping

* Accounting

* Transcription

* Internet Research

* Market Research

* Website Content Management

* Personal Assistants

* Virtual Assistant * Video Editing * Graphic Design 

Certifications

ISO 9001:2015
< $25/hr
50 - 249
2022
Locations
Bangladesh
Savar DOHS, Dhaka, Dhaka 1344
+8801758967934

Focus Areas

Service Focus

30%
30%
10%
10%
10%
5%
5%
  • Digital Marketing
  • BPO Services
  • Web Development
  • Software Development
  • IT Services

Client Focus

60%
30%
10%
  • Small Business
  • Medium Business
  • Large Business

Industry Focus

30%
15%
15%
15%
10%
15%
  • Telecommunication
  • Business Services
  • Information Technology

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