Please introduce your company and give a brief about your role within the organization.
Lemosys Infotech is ISO Certified company having its operations in India and United States, company was formed in 2007 with the aim to be the highest quality software development company in the world for excellent services and delivering standard value to customers, employees, and our associates. Lemosys is a top IT company in Asia. The company has reached the best world-class practices in the field of web and mobile applications services. Web designing and development being the main company activity, We provide a range of scripts for launching e-commerce sites and shopping carts which includes Group buying, Deal aggregator, Micro job site, and online bidding.
Lemosys Infotech also engaged in social activities campaigns like Swachh Bharat Abhiyan (Clean India), Blood Donation, Green India, and many other activities. Lemosys Infotech Pvt. Ltd has more than 50 young, dynamic and talented teams providing valuable services in the field of mobile applications, website development in all popular CMS and framework in emerging markets.
I am Director in Lemosys Infotech.
What is the story behind starting this company?
We saw the huge demand for quality Web Development services and the demand for Qualitative web development services is constantly rising. We decided to start our own company in 2007 with the aim to be the highest quality software development company.
What is your company’s business model–in house team or third party vendors/Outsourcing?
We provide full-cycle in-house web development services. Our team and their skills cover clients’ needs throughout the full development life cycle from designs to both front end and back end development.
Hiring the best people is our top priority for various reasons, but the most important is the fact that our employees represent the company and work with our clients.
Clients also hire our resources on monthly basis.
Lemosys Infotech Provides the following services
- Graphic Design Services.
- Front End Development Services.
- BackEnd Development Services.
- Mobile Development Services.
- Testing Services.
- SEO Services.
How does your company differentiate itself from the competition?
If you see today's scenario you will find there are so many IT companies that exist but Lemosys stands alone in them and the reason is we believe in quality, client, and employee satisfaction.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients have been repetitive to you?
We serve all industries, as in this digital era all of them require software solutions. However, our focus is on the eDiscovery, Insurance, Legal, Education, Medical, agriculture, and e-commerce sector. Yes in 30-40% of cases our clients are repetitive.
Please share some of the services that you offer for which clients approach you the most For?
We offer end-to-end solutions in web development and provide all kinds of services however our clients mostly approach us for Web Development and Mobile App development.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Customer satisfaction is important and it is very important to understand how your customers feel about your services. Connecting with your customers is the only real way to measure customer satisfaction.
We communicate to our clients on regular basis and take their feedback to make sure we deliver the project with client satisfaction.
We also ask questions to the clients after completion of the project for their reviews and feedback that make our process more customer-friendly with the highest satisfaction.
What kind of support system do you offer to your clients for catering to their queries and issues?
Our Team is always available for clients’ queries and issues. We follow email and chat support to the clients for their queries and issues.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions, etc.)
Our billing system depends on the client’s requirements and the complexity of the project.
We also consider whether we have all relevant knowledge in-house, or whether we should invest in building up knowledge.
We try to be flexible when we’re defining the billing structure for projects. We take full ownership of the project either fixed-price or pay as we go.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If not, on what minimum budget you have worked for?
Lemosys Infotech is open to all clients. We see many start-up initiatives that have the potential to grow into a far bigger opportunity. Budget isn’t the only factor we consider when we’re discussing a new project with a client.
We are flexible in terms of the minimum budget.
What is the price range (min and max) of the projects that you catered to in 2021?
We don’t believe that price should be the most important aspect. We prefer to focus on customer satisfaction.
Where do you see your company in the next 10 years?
Lemosys Infotech is the fastest-growing company in India in the next 10 years we place ourselves to help millions of customers with their development needs and achieve the highest customer satisfaction.