Experts in Design

Lepshey - Experts in Design

Lepshey is your reliable partner in crafting unique digital solutions. 

At Lepshey Agency, our journey in design began over 17 years ago. Since then, we’ve been at the forefront of innovation, consistently pushing the boundaries of creativity and technology. 

2007 we embarked on our design journey, laying the foundation for what would become a leading design agency. 2009 our expertise expanded into mobile applications, designing our first iOS app. 2010 we welcomed our first clients from the Baltic countries and the USA, marking the beginning of our international outreach. 2011 we ventured into Fintech, developing our first project in this rapidly evolving industry. Today with a wealth of experience, especially in Baltic Fintech, where 70% of our clients reside, we continue to shape the future of design.

Core areas of expertise of the company:

  • Product Design
  • Web Design
  • Marketing Design
  • Branding
  • Logo Design

Boost your team's efficiency with our design support. Get creative solutions that enhance your product. Free up your time to focus on other priorities.

  • 1 week - €1120 (Up to 40 hours)
  • 2 weeks - €2080 (Up to 80 hours)
  • 4 weeks - €3840 (Up to 160 hours)
Latvia Latvia
Matis iela 61 - 26, Riga, Riga LV-1009
+37129565131
$25 - $49/hr
10 - 49
2007

Service Focus

Focus of Web Designing (UI/UX)
  • Website - 20%
  • Landing Page - 20%
  • Corporate - 20%
  • Logo Design - 20%
  • Product Design - 20%
Focus of Web Development
  • Wordpress - 100%

Industry Focus

  • Financial & Payments - 50%
  • Startups - 20%
  • Business Services - 10%
  • Information Technology - 10%
  • Banking - 10%

Client Focus

70% Small Business
30% Medium Business

Review Analytics of Lepshey

5
Total Reviews
5.0/5
Overall Rating
0
Recent Reviews

What Users Say

Co-Founder, COO at ID Finance
Alexander Dunaev
Alexander Dunaev , Co-Founder at at ID Finance and IDF Eurasia
Five star design agency
Dmitry Dolgorukov
Dmitry Dolgorukov , Co-founder and CRO at at HES Fintech
UI/UX Design for Payday Loan Website
Alexander D.
Alexander D.
Reliable, responsive, creative
Yan Gloukhovski
Yan Gloukhovski , Founder at at Zeroflows
UX/UI Design for Loan Application Website
Anonymous

What Users Like The Most

  • They adapted seamlessly to our needs, even on a tight schedule, to deliver an effective and aesthetically pleasing product. They do more than just create beautiful designs; they always consider the business value as well.
  • Their strict adherence to timeline, excellent project management skills and fast turnaround is unmatched. The dedicated project manager assigned to our project helped to keep the process in check. The team was very accommodating while maintaining realistic expectations.
  • creativity, clean and intuitive design, responsiveness, flexibility, professionalism.

What Users Like The Least

  • We had no negative impressions while working with Lepshey. This was a rewarding and productive experience that fulfilled all of the terms of our agreement.
  • all great, keep going!

Detailed Reviews of Lepshey

5.0 5 Reviews
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  • Web Designing (UI/UX)
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Write a Review
Alexander Dunaev

Co-Founder, COO at ID Finance

The studio carried out a variety of work for our company since its inception. This includes web and app design for the new projects and its ongoing support including email templates and ongoing web improvements.

The services tendered are consistently of a great quality. Lepshey Sudio is highly reliable, provides a quick turnaround on all of our tasks with a great understanding of the company's needs. Happy to recommend them from personal experience!

What service was provided as part of the project?

App Designing (UI/UX), Web Designing (UI/UX)

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
Dmitry Dolgorukov

Five star design agency

Lepshey acted as a trusted partner for ongoing UI/UX work in the fintech space, beginning with a complete website build and associated logo design.

With Lepshey, everything just works: The team meets budget and timelines, and they have a clear eye for design. They deliver strong work even under pressure. An efficient, well-organized team, they arrived at a simple collaboration process.

What service was provided as part of the project?

App Designing (UI/UX), Web Designing (UI/UX)

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
Yan Gloukhovski

Reliable, responsive, creative

We've been working with Lepshey studio for over 3 years. The team has been consistently reliable for all our needs, diligent on delivery and always creative with thier design. We got a lot of compliments from our users on the clean and intuitive UI we have on our web app. Last but not least - they're also just a great bunch of people to work with.

What service was provided as part of the project?

Web Designing (UI/UX)

What is it about the company that you appreciate the most?

creativity, clean and intuitive design, responsiveness, flexibility, professionalism.

What was it about the company that you didn't like which they should do better?

all great, keep going!

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
Alexander D.

UI/UX Design for Payday Loan Website

The new design now displays a plethora of information with more user appeal and aesthetic function, resulting in increased leads and conversions. Lepshey demonstrated sharp business acumen and met the challenging deadline by executing an intuitive, intentional approach to the dual objectives.

What service was provided as part of the project?

Web Designing (UI/UX)

What is it about the company that you appreciate the most?

They adapted seamlessly to our needs, even on a tight schedule, to deliver an effective and aesthetically pleasing product. They do more than just create beautiful designs; they always consider the business value as well.

What was it about the company that you didn't like which they should do better?

We had no negative impressions while working with Lepshey. This was a rewarding and productive experience that fulfilled all of the terms of our agreement.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000

UX/UI Design for Loan Application Website

UX/UI Design for Loan Application Website

What service was provided as part of the project?

Web Designing (UI/UX)

What is it about the company that you appreciate the most?

Their strict adherence to timeline, excellent project management skills and fast turnaround is unmatched. The dedicated project manager assigned to our project helped to keep the process in check. The team was very accommodating while maintaining realistic expectations.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Client Portfolio of Lepshey

Project Industry

  • Financial & Payments - 53.3%
  • Other Industries - 13.3%
  • Information Technology - 26.7%
  • Transportation & Logistics - 6.7%

Major Industry Focus

Financial & Payments

Project Cost

  • $0 to $10000 - 80.0%
  • $10001 to $50000 - 20.0%

Common Project Cost

$0 to $10000

Project Timeline

  • 1 to 25 Weeks - 100.0%

Project Timeline

1 to 25 Weeks

Clients: 6

  • Wallester
  • HES FinTech
  • ID Finance
  • MoneyMan
  • GiniMachine
  • ATM Online

Portfolios: 15

Design of the Microcredit Platform PigBot

Design of the Microcredit Platform PigBot

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$0 to $10000
15 weeks
Financial & Payments

PigBot is a cutting-edge microloan platform built on the principles of transparency and trust. In an era of rapid development in financial services, PigBot stands out as a beacon of innovation, striving to provide users with easy access to microloans while ensuring a seamless and secure experience.

As a brand of ExpressMoney, one of the leaders in microfinance with over 10 years of experience, PigBot needed an update to its visual style.

Our team took on this challenge and created:

Unique Character. We developed a friendly pig mascot. This character not only adds personality to the brand but also serves as a guide for users exploring the platform, making the experience more engaging.

Modern Logo. The logo combines a contemporary font and bright colors, creating a memorable visual mark.

Intuitive Website Design. The design features clear navigation, accessible information, and interactive elements that enhance user engagement.

Engaging Illustrations. To further enrich the user experience, we created a series of illustrations featuring the mascot and others. These visual elements make the content more accessible and add warmth and friendliness to the platform.

User-Friendly Account Interface. We focused on creating an account interface that minimizes complexity. Users can easily manage their loans, track payments, and receive support.

Comprehensive UI Kit for Project Handoff to Developers. To ensure a smooth transition from design to development, we provided a detailed UI kit that includes all design elements, specifications, and guidelines. This resource allows developers to implement the design accurately and efficiently without the involvement of our team.

The Result?

A modern, functional design that enhances the PigBot user experience across all platforms. Our collaborative efforts have led to the creation of a cohesive brand identity that not only attracts users but also builds trust and loyalty. We are proud to have contributed to PigBot's journey in the fintech space, helping to shape a platform that is not only innovative but also deeply committed to serving its community.

Branding, Mobile App & Website for RupeRedee

Branding, Mobile App & Website for RupeRedee

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$0 to $10000
15 weeks
Financial & Payments

RupeeRedee is a next-generation digital lending platform that uses modern technology and scientific data to make lending safe, fast and hassle-free for a huge number of low-income customers in India. 

Through our collaboration with PesoRedee, we developed a number of key elements that formed the basis for a successful visual positioning and user experience.

Specifically, we created:

Mascot design. This colourful and memorable dog has become the company's symbol, epitomising the friendliness and accessibility of the service. He helps to establish an emotional connection with customers and makes interaction with the brand more personal.

Logo design. We developed a logo that reflects the company's values and commitment to innovation. The logo has become a recognisable element that is easily associated with reliability and quality services.

Website and personal account design. We created an intuitive interface that allows users to easily find the information they need and manage their finances. Easy navigation and concise design contribute to a positive user experience.

Mobile application design. With the growing popularity of mobile devices, we have developed an application that provides users with anytime, anywhere access to RupeeRedee services. The app combines functionality and convenience, making it an ideal tool for credit management.

Illustration design. We created unique illustrations for the visual design of the platform. They make content more accessible and interesting for users.

Detailed UI Kit for the development team. We prepared a complete set of UI components that allows developers to easily and quickly integrate the design into the final product. This greatly speeds up the development process and ensures consistency across all design elements.

The RupeRedee project became successful due to comprehensive work on all aspects of the design. We paid attention to every detail to create a modern, user-friendly and functional design that improves the user experience and strengthens the brand's position in the microcredit market.

As a result, the company not only attracted new clients, but also increased the level of trust and loyalty of existing users, which is the key to the company's successful development in the future.

Branding, Mobile App & Website for PesoRedee

Branding, Mobile App & Website for PesoRedee

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$0 to $10000
15 weeks
Financial & Payments

PesoRedee is a fintech company that provides innovative solutions to manage money transfers and financial transactions in the Philippine market. PesoRedee's main goal is to simplify the money transfer process by making it more accessible and user-friendly.

As part of the project, the Lepshey team made branding, a website and a mobile application. We paid a lot of attention to positioning the company and visually differentiating it from its competitors.

It was important for us to reflect a resourceful, consistent and fast way of handling credit products for customers. So we used clean shapes and bright, dynamic colours - purple, orange and pink - to symbolise the powerful combination of joyful Filipino carnival traditions and high-speed microfinance technology.

The clean design of the website and mobile app focuses on simplicity and functionality, creating an intuitive experience for users. An abundance of white space promotes ease of perception, and interface elements are positioned with ease of navigation in mind.

The simple and logical structure of Pesoredee's digital products allows users to easily navigate through the website and app. Clear and understandable icons contribute to better orientation without unnecessary explanations.

In addition, Lepshey's designers always consider adaptive web versions to ensure a quality experience on different devices and screens.

Working with Pesoredee has resulted in a modern, recognisable design that inspires confidence and provides an enjoyable user experience at all stages of interaction.

If you're looking for a design partner who pays attention to every detail and is focused on delivering outstanding results, we'd love to discuss your project!

Branding and Corporate Website for Nordstrom

Branding and Corporate Website for Nordstrom

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$0 to $10000
15 weeks
Other Industries

Nordstrom Firewood is a company that sells high quality firewood to the European market. Founded in Denmark in 1979, the company is now in its third generation. Nordstrom Firewood strives to fully meet customer expectations and has established itself as a reliable partner in the B2B wood fuel supply industry.

Our task was to create a new visual style and corporate website for the Latvian representative office of Nordstrom Handel.

Branding: 

Modern and dynamic, yet rigorous style. The new visual style should reflect the level of the Nordstrom brand and inspire confidence among the company's partners and customers.

We used a bright green color combined with white and black. Neon green symbolizes freshness, innovation, energy and life, giving the brand a modern feel and connecting it to nature. Black stands for stability, while white represents purity and transparency of processes.

The central element of the logo is the letter "n" in a circle, symbolizing a felled tree trunk, representing the unity and integrity of the company. The font part of the logo is laconic, but supports the idea of striving for innovation, with smooth curves similar to the shape of the letter "n". The arrow shape of the letters reflects the desire for success and continuous development.

The logo is perfectly perceived on various marketing materials and stands out against the background of competitors with its brightness and dynamism.

Design and development of a corporate website:

Based on the new visual style, we created a website design concept that adheres to the latest UX/UI standards. We emphasized easy navigation and clear structure, paying special attention to presenting the company's products and values to attract new customers and partners. We combined large typography with a concise, structured block layout, striking a balance between a large amount of necessary textual information and a clean visual perception.

After agreeing on the concept, we developed the design and all responsive adaptations of the internal pages: Catalog and Product Pages, About Us and Contacts. We prepared the project's UI kit and developed the site on the flexible and reactive Vue.js framework;

After the testing phase the site went live.

The total time of the project was 15 weeks.

We had a cool experience in an industrial domain with a focus on B2B commerce. We created a vibrant and memorable digital product that will help the company scale and grow its partner network.

Design Concept for Almus Publisher

Design Concept for Almus Publisher

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$0 to $10000
4 weeks
Other Industries

Almus Publishing is a company founded in 2020 that specializes in the development and publishing of non-gaming mobile applications for the iOS platform. Almus' main goal is to become the world's leading publisher in this field.

The company aims to help apps stand out in a competitive market by giving them the visibility and support they need to succeed. Almus focuses on creating quality content and providing intuitive and engaging solutions for its users.

The main inspiration for the concept was the vast and ever-changing space. 

In the beginning, there was nothing - just endless darkness and emptiness, symbolising the lack of bright solutions on the market. But then, like a bright flash of light, the iPhone appeared on the horizon, and with it, mobile applications. Like stars, some shone brightly and attracted the attention of users, while others disappeared quickly, leaving only a faint trace.

With the appearance of Almus on this firmament, everything changed. We decided that Almus Publishing would be a bright comet that would light the way for apps, helping them not only to become visible, but also to stand out from the crowd.

In our concept, we used deep, dark tones reminiscent of the night sky, contrasting with bright, saturated colours - a symbol of successful apps. This creates an impression of dynamism and movement, reflecting Almus' active role in the world of mobile technology. We chose a modern grotesque typeface that emphasises innovation and the pursuit of perfection.

The Almus design concept is not only visually appealing, but also deeply symbolic. It reflects the company's philosophy: to help apps shine in a competitive marketplace and stay in users' minds for a long time.  

Lepshey's main task is to make sure that our products, like stars, do not go out and continue to shine brightly and long - lighting the way to the future. 

Let us help bring your idea to life. Together we can make your project not only popular, but also influential in the ever-evolving world of technology. 

Branding and Website for Payment Orchestration Platform Stream

Branding and Website for Payment Orchestration Platform Stream

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$0 to $10000
15 weeks
Financial & Payments

Stream is a cutting-edge Payments Orchestration platform that offers seamless access to hundreds of payment service providers. With its robust capabilities, Stream supports various industry sectors, from Ecommerce to iGaming, across diverse markets spanning Canada, South Africa, Brazil, Japan, and more. Stream’s One-and-Done integration equips businesses with the right tools to efficiently serve their customers.

Our Contributions:

Logo and Branding: We developed a distinct and recognizable logo and branding that captures Stream’s essence and appeals to its target audience.

Website and Mobile Design: Our team created intuitive and user-friendly designs for both the website and mobile versions, ensuring a seamless user experience across all devices.

Frontend / Backend Development: We built the platform using cutting-edge technologies, including Vue.js, Node.js, and Nuxt.js, to deliver a fast, responsive, and scalable solution.

Integrations: We integrated CMS Storyblok for efficient content management, set up a CRM system to capture leads, and implemented Google Analytics for detailed insights and performance tracking.

The successful implementation of these elements has positioned Stream as a powerful and flexible solution in the payments industry, helping businesses simplify their payment processes and reach customers worldwide.

UI/UX design for Mobile App HQ VPN

UI/UX design for Mobile App HQ VPN

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$0 to $10000
8 weeks
Information Technology

HQ VPN is a mobile application that provides virtual private network (VPN) services. It allows users to encrypt their Internet connection and change their IP address, ensuring anonymity and security online.

Our task was to create a user-friendly and functional mobile app that would help users protect their online activity and circumvent blockages. 
At the start of the project, we developed a comprehensive visual style to increase the product's recognizability in the IT market. For this purpose, we created more than 30 unique animated illustrations with characters from the HQ ecosystem, which accompany the user while using the mobile application.

The modern, intuitive interface of the screens attracts and retains users, providing them with all the necessary functionality:
- Bypass blocking
- Privacy protection
- IP address hiding
- Access geo-blocked content
- Securely connect to public Wi-Fi networks

In 8 weeks, the Lepshey team has developed a stylish and user-friendly app that not only protects your privacy and makes using a VPN completely affordable.

Looking for a design partner for modern solutions in the IT domain? Our team of experts is ready to help realize your ideas! Contact us and start your project in a matter of days!

Branding and Website for management platform Workbuddy

Branding and Website for management platform Workbuddy

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$0 to $10000
12 weeks
Information Technology

WorkBuddy, Australia's leading task management platform. It is a comprehensive task management solution, ideal for medium and large commercial, professional and service businesses that want to reach a new level of organization and quality control of work.

We divided all work on the project into two phases: working with the visual style and creating the website design.

Branding:  As a mascot we chose a worker in special clothes symbolizing diligence, reliability and professionalism. The logo is in bright green, symbolizing friendliness and growth. We believe that the new visual identity has helped WorkBuddy stand out in the market and strengthen its position as a leader in task management.

Corporate Website Design: Having completed the visual brand tweak, we moved on to the second part of our collaboration with WorkBuddy - website design. We used accents of the brand's signature green color and supporting photographic and illustrative elements to create the design concept. The result of our work is a clean and visually clear interface. Clients of the company can easily find out the necessary information, familiarize themselves with the sections of services for different areas and their cost.

Do you need a colorful and functional design solution for your business project? Contact us and we will discuss the details of cooperation!

Website development for Edusystems

Website development for Edusystems

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$0 to $10000
8 weeks
Information Technology

How can design increase the visibility of an ed-tech fintech project and ultimately help it generate revenue and attract new customers?
 
Edusystems specializes in creating mobile applications that go beyond the mundane and actively use gamification. Their innovative products are designed to deliver unprecedented levels of engagement, harmonizing entertainment with practicality.

Our task was to create a unique logo that reflects the educational and fintech direction of the company. As well as create a modern, intuitive website design that attracts and retains users, providing them with all the information they need and access to products.


What we did:

  • Held a meeting to discuss objectives, understand current pain points, and clarify expectations for the future product;
  • Conducted a discovery phase that included analyzing the UX/UI niche and related projects. We identified patterns and best practices;
  • Based on the data gathered, we designed a modern and minimalistic logo and created a style guide;
  • Created a homepage design concept, adhering to the latest UX/UI standards. We emphasized on easy navigation and clear structure, focusing on presenting the company's products and values to attract new customers;                       
  • Developed the design and all its responsive adaptations. Created unique 3D graphics and animations in the overall style of the project;
  • Prepared the project's design system and built the site on the flexible and reactive Vue.js framework;
  • Tested the site and put it to work.   

Now for the most important part:

  • The project was completed in 8 weeks;
  • We were completely within the client's original budget.


The new visual strategy became an effective tool for interacting with clients. As a result of our work, Edusystems' applications gained several thousand new users, which significantly strengthened the company's position in the educational fintech sector. The new website supports the company's goals and contributes to the growth and development of business indicators.

Web site development for Quincus

Web site development for Quincus

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$10001 to $50000
16 weeks
Transportation & Logistics

The Quincus platform takes a modular approach to supply chain management, allowing to automate and optimize your end-to-end operations. The Lepshey team performed website design, frontend / backend development and integrated WordPress CMS.

Thorium Data website development

Thorium Data website development

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$0 to $10000
8 weeks
Information Technology

Thorium is the User-Friendly No Code Meta Data Management Platform. Our team implemented website design and frontend development to deliver a new high-class representative website.

Loyal North

Loyal North

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$10001 to $50000
10 weeks
Financial & Payments

Prototyping, UX/UI design, adaptive HTML coding for a robo-advisory platform.

Lepshey, in cooperation with HiEnd Systems, developed a robo-advisory service for creating and managing an investment portfolio.

The platform enables customers to evaluate their current financial standing and set investment goals (savings for education, retirement, car purchase).

Using the various interactive capabilities of the service (co-browsing, video chat), users connect with a financial consultant and receive individual recommendations on reaching their goals.

Apart from this, the platform enables customers to follow received recommendations by investing funds, opening a pension savings account, making a deposit or signing an insurance contract.

LeadsGate Website

LeadsGate Website

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$0 to $10000
4 weeks
Financial & Payments

Design and adaptive HTML coding for the LeadsGate corporate website.

Goals:

  1. 01 Tell about the LoansGate platform and its advantages
  2. 02 Develop a new website design to give LoansGate a competitive advantage
  3. 03 Develop an adaptive UI for the site
LeadsGate Dashboard

LeadsGate Dashboard

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$10001 to $50000
10 weeks
Financial & Payments

UX/UI design and adaptive HTML coding of the LeadsGate user dashboard.
LeadsGate is a micro-lending partner program in the U.S.

The main section and the start page of the dashboard.

We organized the information and designed a section where the user gets the necessary data in a well readable and highly visual form — current traffic metrics, balance, and statistics. The information is presented using compact widgets that focus the user’s attention on the most relevant figures and parameters.

Quppy

Quppy

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$0 to $10000
8 weeks
Financial & Payments

UX/UI design development for fintech app.

Quppy is a fintech solution that helps to make all banking operations with Bitcoin, Bitcoin Cash, Litecoin, Ethereum and fiat currencies.

Executive Interview of Lepshey

Michael Lepshey
Michael Lepshey
Founder & CEO
Visit Profile
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
GoodFirms is a very useful platform to find a digital services provider of a perfect match. On the other hand, for companies, it’s a nice chance to showcase their brand and prove their reliability and quality. Since Lepshey is among the top 3 Best Web Design agencies in our country, we noticed bigger traffic on our website, more interest from our potential clients, and of course, feel even more trust from our partners.
Please introduce your company and give a brief about your role within the organization.
Lepshey is a UI/UX design agency that helps startups, small and medium-sized businesses create better digital products since 2007. We believe that design is not just what it looks like and feels like. Design is how it works - simple, clear, and logical. That’s why we aim to create clean and smart interfaces that are centered around business objectives. Our basic offerings include UI/UX design for Mobile and Web applications, Branding and Development. For 14 years we’ve also gained strong experience in Fintech design.

I’m the Founder & CEO of the company.
What is the story behind starting this company?
My design story started in 2000 when I was working as a Junior Web designer. During the next 7 years, my position changed to the Art director of one big and well-known IT company in Belarus. I wished to perform more challenging and unordinary projects and create a community of like-minded people with similar visions. So, in 2007 I started my little design agency Lepshey.
What are your company’s business model–in house team or third party vendors/ outsourcing?
Our core is the in-house team of high-level UI/UX designers and front-end developers.

We don’t provide back-end development, but we work in strong cooperation with several development teams that help us achieve the best result and deliver A-class projects built from top to bottom.
How does your company differentiate itself from the competition?
On the one hand, we could assemble the high-professional design team and developed our own well-recognizable style. At the same time, we are open to new ideas and experiments. That’s why our design solutions are not just nice looking. They perfectly work right now and will work perfectly in the future.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Since 2007 our portfolio has replenished with projects from completely different spheres: healthcare, media, retail, legal, edutainment, and even game dev. A huge part of projects was connected with the Fintech industry, so, we can definitely claim that we’ve become real experts in this field. About 70% of our clients come back to us with new ideas or recommend our services to their network. That’s a very nice indicator of our work quality, and we're glad that our partners keep trusting us for many years of collaboration.
Please share some of the services that you offer for which clients approach you the most for?
Our DNA is UI / UX design and that's our main strength. Lepshey team creates clean, user-friendly, and emotional interfaces. People should enjoy the products they use. Agree? And that's our main goal. Very often new clients say “I saw your job, and I really liked it! I want people to feel the same while using our product”. And that’s the most pleasant thing for us to hear.

There were a few funny moments when our clients showed the examples of what they want to see in the end, and we saw our projects among this list (but the clients didn't know that as we don't always show our full portfolio because of the NDA).
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
When we hear about our client's successes and find out they reached new heights, that means we did a good job from our side. And it was a really long way to make it happen: UI/UX research, project Mind Map, Customer Journey Map, User Flows, prototyping, testing, development of design concepts, and designing of a big amount of interface elements.

For instance, we are finishing one of the projects right now and can share with you some impressive numbers: for just one application our team has created 50 unique pages, 150 cards and blocks, 50 individual illustrations, and 150 unrepeated pictograms. But a user hardly notices all these elements separately, they notice emotions appearing while interacting with an interface. They will simply like it or not. And we do our best to create better digital experiences.
What kind of support system do you offer to your clients for catering to their queries and issues?
As far as we normally provide UX/UI design & development services, we get a lot of support requests. It can be the improvement of current UX, UI design, or web development of the website or app.

All the clients' queries are processed in the CRM system, ready designs are shared via inVision, Gitlab is used for repository and control of various project versions.
The project archive is always available to the client, even if the project is 10 years old. We have archives of all our projects and can easily trace the development process.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
Of course, a lot depends on the project, but we always try to offer flexible conditions to our clients.

The Fixed Cost model is used for mainly small tasks, MVP development, and projects with limited resources. Time & Material model is widely practiced for long-lasting projects with changing requirements. Pay per Milestone is popular among our regular customers, as it allows to cut the feedback waiting time.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
The starting price is the following: $1200 for UI/UX audit and $2500 for design concept development. It’s a regular case when new clients start working with us ordering such small and fast services, and when they see the result, they decide to trust us with more complex challenges.
What is the price range (min and max) of the projects that you catered to in 2020?
We’ve been working with projects of different complexity and duration - from 40 to 1500 working hours. On average the cost of our projects is about $10 000. In 2020 the price range was between $1200 and $50 000, but it wasn't an easy year for business, as you may have noticed.
Where do you see your company in the next 10 years?
I see it in the 1st place of the Top Web Design Companies on GoodFirms :)