Maruti Techlabs
Product Development Partner for SMBs & EnterprisesMaruti Techlabs Overview
$25 - $49/hr
50 - 249
2009
Maruti Techlabs is an agile-powered digital product development company and your guide on the digital transformation journey, with over 12+ years of experience in the international software development market.
We help companies at every stage of the product development cycle - from validating your ideas through customized workshops, ideating with a prototype, testing a product with a Proof of Concept, to scaling your product after finding product-market fit. Our appro
Maruti Techlabs is an agile-powered digital product development company and your guide on the digital transformation journey, with over 12+ years of experience in the international software development market.
We help companies at every stage of the product development cycle - from validating your ideas through customized workshops, ideating with a prototype, testing a product with a Proof of Concept, to scaling your product after finding product-market fit. Our approach towards product development is based on a combination of the lean startup methodology and the Agile Scrum framework.
Right from materializing your ideas through rapid application development, to improving processes via RPA and AI, to streamlining your customer support via chatbots, we do it all.
Call us on +1-844-430-8484 or write to us at [email protected] for a free consultation.
We believe that the best business comes from long-term relationships, and it’s why we strive to build a long-term partnership with our customers. Our love for delivering great products is deep-rooted, and it’s what drives us to take each assignment with a fresh perspective and great commitment.
Our mission is to help our clients build future-proof and intuitive digital products while guiding them with the best processes & practices that will allow them to undergo a successful digital transformation and scale sustainably.
Certifications
Focus Area
Service Focus
- Artificial Intelligence
- Software Development
- Bot Development
- IT Services
Client Focus
- Medium Business($10M - $1B)
- Small Business(< $10M)
- Large Business(> $1B)
Industries Focus
- Automotive
- Business Services
- Healthcare & Medical
- Information Technology
- Insurance
Maruti Techlabs Reviews
5.0
(27 Reviews)
They have a vast wealth of experience and can work in a variety of different projects.
M
Mustafa Hotelwala
Senior Digital Marketing Manager at Crayons Global
2 months ago
I am the Senior Digital Project Manager at a digital agency based in UAE. We are a team of digital specialists who are passionate about what we do. We work with some of the biggest B2C brands across the globe for their marketing campaigns and initiatives. We launched a Messenger chatbot for a leading watch brand in the UAE, and the goal of the bot was to engage users with a quiz. If they got the answers right, they would potentially win a luxury watch. Parallelly, the bot would guide visitors on their questions around pricing, offers and more. This was a multilingual chatbot where it could engage customers in Arabic as well as English.
Pros :
- Maruti Techlabs was chosen out of multiple other companies in the bot development space. They’re very professional and they understood what we wanted in our customer’s bot
- From the first meeting, we seemed to share a vision for how to apply our ideas and develop the bot for such a huge brand. They gave us an estimate that was significantly less than what we had been looking at elsewhere.
- The bot was a huge success for our client, and they saw a meteoric rise in interactions with their users. The marketing campaign was ROI positive due to the chatbot which helped engage multiple users on the Messenger platform and connect with the brand.
- Because of how long I’ve been in this business, I can see pretty quickly when an outsourced team really ‘has it’ or not. Maruti Techlabs ‘has it.’ The ultimate metric, for me, is that they continue to execute and continue to show up when we need them to show up, and that’s what keeps us engaged in a productive relationship with them.
Cons :
- I really don’t have anything negative to say about them. For any future client, my main advice would be to have conversations with the account managers. They have a vast wealth of experience and can work in a variety of different projects.
- Even with companies who aren’t sure what they’re looking for, Maruti Techlabs can help define a role based upon the experiences they’ve had within the industry.
Project Details
Multi-lingual Bot Development for Luxury Brand
Bot Development
$50001 to $200000
Completed
The implementation of the chatbot provided by Maruti Techlabs proved to be wildly successful, increasing customer interactions and generating an incredible ROI. Their team is highly experienced and insightful, providing quality work on stringent timelines and staying on top of project management.
They were flexible in expanding the scope to include specific features and provided regular updates.
S
Simon Davey
Founder and CEO at Tablebook
2 months ago
I am the founder and director of Tablebook.me and Tablebook.ai. We offer a 24/7 digital assistant product for the restaurant industry. We hired Maruti Techlabs to build an AI-based chatbot that could handover to human agents when it came across queries that it couldn’t handle. The human handover feature was vital for us as it allowed us to bring in our human agents only when needed, while the bot dealt with the rest of the conversation. We found them through their content, which we found to be quite engaging and well-researched. We held a couple of introductory calls with them, and it was clear they had the requisite technical expertise and skill set to carry out a project of this nature.
Pros :
- The solution's language processing and omnichannel capabilities are testaments to Maruti Techlabs’ technical skill.
- Ever since our first call, they continually showcased a focus on the user’s perspective of the product, which produced exceptional results.
- They were flexible in expanding the scope to include specific features and provided regular updates.
- Future clients can expect a smooth cooperation, timely communication, and a thorough partner.
Cons :
- No, we consider this a successful engagement.
Project Details
Chatbot Development for Restaurant Booking Platform
Bot Development
$10001 to $50000
Completed
Maruti Techlabs successfully delivered a functional chatbot ahead of schedule, which advanced the overall project vision. The team demonstrates a well-rounded skill set and a commitment to transparency and organization. They are thorough and communicative, making for a seamless engagement.
They’re incredibly good at owning a complete piece of work rather than just providing labor.
K
Kirill Andriychuk
CEO at SageData
7 months ago
Maruti Techlabs made a good first impression when they were able to deliver on an integration project for one of the company's clients. The internal stakeholders are particularly impressed with the team's field expertise, exceptional approach to project management, and timeliness.
They don’t focus on selling hours, but they’re very good at delivering results. They also take their time to find out what you’re looking for as a result and are incredibly good at expectation management. I have absolute confidence in them and I can sleep soundly knowing everything is going to be done on time.
The only thing they could do is have more resources available. It’s our fault more than anything for not being able to provide them with what they need consistently.
They don’t focus on selling hours, but they’re very good at delivering results. They also take their time to find out what you’re looking for as a result and are incredibly good at expectation management. I have absolute confidence in them and I can sleep soundly knowing everything is going to be done on time.
The only thing they could do is have more resources available. It’s our fault more than anything for not being able to provide them with what they need consistently.
Pros :
- One of their strongest points compared to other freelancers is they’re incredibly good at owning a complete piece of work rather than just providing labor.
- When they can’t do something, they tell us openly which makes me trust them even more.
- When they say it’s going to be done next week, they deliver on time.
Cons :
- No, I consider them to be one of our key partners.
Project Details
Product Development for Analytics Platform
Software Development
$50001 to $200000
In progress
Web & Software Development for Data Analytics Company
Communication and transparency were the two key strengths of Maruti Techlabs.
P
Paul Lawrence
Director at The CR8 Group
6 months ago
Communication and transparency were the two key strengths of Maruti Techlabs. Their honesty was crucial, as it always is in software development projects. They knew their boundaries and what they could and couldn’t do. During the initial calls, they brought in the right people for the task, which was great. We managed the sprint cycles using Confluence and Jira, and we used Zoom and Google Meet to communicate. We had daily to at least weekly stand-up meetings, depending on the stage of the project and its criticality. We also kept track of the Jira tickets, and we had recordings and notes of every conversation we had.
Pros :
- The platform developed by Maruti Techlabs had excellent performance and response time, processing data through 23 different components in a matter of seconds.
- The team was very collaborative, communicative, and transparent, and they were very honest about their capabilities.
Cons :
- I’ve noticed that some offshore teams, including them, seem to be afraid of telling the customer when something is not right.
- For potential customers - have a well-defined design document, discuss with them the technical aspects, and ensure that they can deliver against that design. If you do that, they’ll be good to go.
Project Details
Custom Software & App Development for Software Agency
Software Development
$200000+
In progress
Maruti Techlabs developed a data analytics platform and a complimentary app for a software agency following their detailed design document. The technology stack included PHP, Node.js, React Native, and AWS.
Their efficiency, friendliness, and professionalism stood out.
S
Sandy Benak
Senior Director of Corporate Marketing at Granite Properties
2 months ago
I am the Senior Director of Corporate Marketing at Granite Properties. We are one of the country’s leading privately held commercial real estate investment, development and management companies with more than 170 team members across five national offices. Since 1991, we have developed over 27.1 million square feet of commercial real estate and completed transactions worth over $7 billion. The company’s current portfolio includes 9.5 million square feet of Class A office space. We were approached by Maruti Techlabs as they have been working with several real estate companies and developers within the country. Their chatbot solution could assist us in engaging visitors on our websites and suggest solutions relevant to them, potentially bringing customers to our projects. They were very respectful of our time and understanding when we had some delays on the front end of the project. The company has a solid track record and were professional and friendly during the process of selection.
Pros :
- We had one person from their sales team who was our single point of contact. He worked with the chatbot team for our project. We found that to be effective, as we only had to communicate our ideas to one person.
- They completed the project very quickly and in 2 weeks our chat bot was up and running. I was impressed by the speed of development. We have already booked a tour of our property via the chat bot and look forward to many more as time goes on. Chat bots aren't a "usual" appearance on commercial real estate websites so we are excited to be one of the first to utilize it.
- They were very efficient and available to us 24/7. Their efficiency, friendliness, and professionalism stood out. They met our needs very well.
Cons :
- We wouldn't change anything on their end but we look forward to utilizing chat bots on more of our websites in the future. We have just completed a new website overhaul and look forward to utilizing chat bots to help us communicate with our customers in a more efficient way.
Project Details
Chatbot Dev for Real Estate Websites
Bot Development
$10001 to $50000
Completed
They met our needs very well. Maruti Techlabs delivered as promised. Within two weeks, the chatbot was up and running, and leads have already booked property tours through the solution. These strong initial results show promise for the bot's future impact on the site.
Their communication skills were at 100% for us from all levels of their company.
J
Jaunt Services Inc.
7 months ago
The app coding and design work provided by Maruti Techlabs was high quality and delivered on time and within the budget, satisfying all project stakeholders. Their team is incredibly communicative throughout the process, working hard to align with the client on all goals and deliverables. They build everything and run tests, all of which are progressive and tracked on their platforms so that you can evaluate the overall process or any specific details at any point. There was no time when I was unable to get in touch with them about a question or a request or an explanation that I was looking for from them."
Pros :
- "Their core development process is incredibly streamlined and effective. They stick to their processes, taking your direction and disseminating it among their team, communicating back to you at all times to make sure everyone is on the same page.
Cons :
- Our experience with them was absolutely spot on, so I don’t have anything I think they need to improve. I wouldn’t hesitate to work with them again in the future.
Project Details
Custom App Development for Transportation Company
Mobile App Development
$10001 to $50000
Completed
Maruti Techlabs took over the ride-hailing app development project of a Florida-based elite client services company, helping to launch and conduct user tests on the iOS component of their product.
They’re quite knowledgeable about this kind of product and its use cases.
S
Shrutika Prajapati
Head Of Digital Marketing at UCAL Fuel Systems Ltd
2 months ago
The entire process has been smooth with Maruti Techlabs and they’ve been really good with communication. We’re really happy with the final product, the chatbot platform, the product’s ease-of-use, and their support. Our lead generation has increased by almost 12% as we are able to engage and showcase our projects to people who come to our website immediately.
They have been very reliable from a project management perspective. We used emails and phone calls for quick communication. They provide a done for you service, so our day to day involvement was highly reduced. They’re very proactive in connecting with us once or twice a month to see if everything is working smoothly and if there’s anything else they can do for us.
They have been very reliable from a project management perspective. We used emails and phone calls for quick communication. They provide a done for you service, so our day to day involvement was highly reduced. They’re very proactive in connecting with us once or twice a month to see if everything is working smoothly and if there’s anything else they can do for us.
Pros :
- Very easy to work with and have been very flexible as we’ve tweaked things around
- Very agile and responsive and has a good understanding of marketing chatbots and how the real estate industry works.
- They were inquisitive about our business purpose, our KPIs, and what success means to us.
Cons :
- They have been upgrading the software and I hope they continue doing the same to improve and integrate new technologies.
Project Details
Chatbot Development for Real Estate Group
Bot Development
$10001 to $50000
Completed
Their passion and willingness to collaborate were outstanding.
S
Sibasish Guha
Senior Manager - Digital Marketing at Srijan Realty
2 months ago
We hired them to build an interactive chatbot that could probe visitors on our website and offer information on different properties we’d developed, as well as those under construction. We set out to complement our digital marketing strategy and drive ROI in the form of sales-ready leads. The chatbot would answer FAQs and lead visitors further down the sales funnel. This, in turn, would give our team qualified leads ready to move to a new stage. Qualified leads have started to flow in thanks to Maruti Techlabs fast development. With a tight deadline to augment a social media campaign, Techlabs communicated frequently and immersed themselves in brainstorming. Their transparency and deliverable previews are highlights of their engagements.
Pros :
- Maruti Techlabs’ in-depth development approach and focus on delivering our requirements were impressive.
- They worked less as vendors and more as partners, brainstorming ideas and swiftly executing them.
- Their passion and willingness to collaborate were outstanding. We look forward to working closely with them in the future to further improve our chatbot capabilities.
Cons :
- We’ve already suggested several additional features that they’re working on.
Project Details
Chatbot Dev for Real Estate Firm
Bot Development
$10001 to $50000
Completed
Maruti Techno labs delivered the solution quickly thanks to their streamlined project management, technical skills, and understanding of the industry.
A
Amit Makkar
Marketing Manager at Ozone Overseas
2 months ago
Overall, I greatly value their quality of work, speed of delivery, expertise, and their communication skills. I dealt with their business analyst almost exclusively, and the process was very tidy and streamlined. I didn’t have to strike up new communication protocols with different people and I could reach out to them at any point. We mainly used email and calls for talking about process, billing, big-picture estimations, and so on.
Pros :
- I always appreciate quality and speed in every working relationship.
- Both these qualities were-provided by Maruti Tech-labs on top of their great technical skill and understanding of the industry.
- The chabot took a lot less time for them to develop, optimize, and deliver than we had expected.
- Overall, I greatly value their quality of work, speed of delivery, expertise, and their communication skills.
Cons :
- None. If you’re one of their potential customers - I assure you that you are in safe hands and should hire them.
Project Details
Interactive Chatbot for Architectural Hardware Company
Bot Development
$10001 to $50000
Completed
Not only did the chatbot reduce the repetitive work for the internal sales and support teams, but it also improved online support and lead generation.
Maruti Techlabs Clients & Portfolios
Key Clients
- Amneal Pharma
- Domino Printing
- REMAX
- Contently
- Zuru Toys
- The MLS
- Escalon Services
- Zydus Group
- Ozone Overseas
- Symphony Limited
- Smart AI
- SageData
- Granite Properties
- Essex
Portfolios
