Maruti Techlabs

Product Development Partner for SMBs & Enterprises

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Founded in 2009, Maruti Techlabs is an award-winning software development company known for leveraging cutting-edge technology to unlock limitless business opportunities. Our primary focus is delivering reliable product development and software engineering services to various clients, from start-ups to Fortune 500 enterprises.We aim to empower businesses with simple, secure, and scalable solutions.

Certifications

Great Place To Work
$25 - $49/hr
50 - 249
2009
Locations
India
10th Floor, The Ridge, Near Iskcon Cross Road Opp. Wide Angle Cinema, Ahmedabad, Gujarat 380054
+917204894100

Focus Areas

Service Focus

40%
40%
15%
5%
  • Software Development
  • Artificial Intelligence
  • Bot Development
  • IT Services

Client Focus

50%
40%
10%
  • Medium Business
  • Small Business
  • Large Business

Industry Focus

20%
20%
20%
20%
20%
  • Automotive
  • Business Services
  • Healthcare & Medical

Maruti Techlabs Clients & Portfolios

Key Clients

  • Amneal Pharma
  • Domino Printing
  • REMAX
  • Contently
  • Zuru Toys
  • The MLS
  • Escalon Services
  • Zydus Group
  • Ozone Overseas
  • Symphony Limited
  • Smart AI
  • SageData
  • Granite Properties
  • Essex

Custom Media Management SaaS Product in 12 weeks
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Custom Media Management SaaS Product in 12 weeks
  • Custom Media Management SaaS Product in 12 weeks screenshot 1
$100001 to $500000
12 weeks
Advertising & Marketing

In the advertising world, managing ad campaigns across various channels was cumbersome and mostly manual. Our client, Buzzz Media, came up with the idea of building an automated media management SaaS platform for end-to-end management of advertisements.

They hired freelancers to get started with product development. But the project was deserted as soon as it began due to a conflict of interest between the founders and developers.

Our developers stepped in at the right moment and helped Buzzz Media see the product to the finish line. Check out how we picked up a half-baked product with broken lines of code and turned it into a functional one - ready to go live.

>>> Read the full ungated case study here - https://marutitech.com/case-study/media-management-saas-product-development/

Product Development for a BI Platform
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Product Development for a BI Platform
  • Product Development for a BI Platform screenshot 1
$100001 to $500000
23 weeks
Information Technology

Our client is a leading Business Intelligence (BI) platform that helps companies track, visualize, and manage their data. Based out of Berlin, they help their clients understand their businesses and drive growth by uncovering insights hidden in their data.

As our client’s data analytics and business intelligence platform expanded in terms of popularity and user base, underlying unoptimized code and legacy features brought the platform’s inefficiencies and poor performance to the surface.

The client realized that the platform’s inefficiencies were causing users to drop out sooner, negatively affecting customer journey and business performance. Structural improvements, expediting platform speed, redesigning the pages, and creating streamlined workflows were some of the heavy-duty tasks that the founders of our client outlined to improve their platform.

The collaboration between Maruti Techlabs and our client helped bring to life what the client had envisioned for the product. Structural improvements, redesigning legacy features, and compatibility enhancements not only greatly improved the user experience of the product but also set a strong foundation for the new features and the future product roadmap.

Our developers complemented the client’s existing team exceptionally well. The client had total control over the extended team’s workflow and task allocation. Speedy onboarding and direct communication propelled agility, level of engagement, and ease of collaboration.

Maruti Techlabs continues to work with this client as their software product development team. The partnership has been going strong for a year now, and we hope our client continues to grow and scale greater heights.

>>> Read the full ungated case study here - https://marutitech.com/case-study/product-development-of-bi-platform/

Frontend Development of Installed Base Platform
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Frontend Development of Installed Base Platform
  • Frontend Development of Installed Base Platform screenshot 1
$50001 to $100000
7 weeks
Information Technology

The client has a SaaS platform that provides AI-based analytics to identify sales opportunities for industrial OEMs (Original Equipment Manufacturers). They empower partner OEMs to have a consolidated and transparent view of their installed bases.

Maruti Techlabs was roped in to help them build the mobile app, which would form a key part of their service offering. We set out to build a responsive UX in order to facilitate real-time updates & faster CX. As a result - 

  • -  Due to the contractors receiving instant push notifications, the number of missed requests for reinstallations and replacements has been reduced to zero.
  • -  The app has a minimalistic and simple design so that it is easy to use and convenient.
  • -  With a dedicated team to the project, we provided a faster pace of development as the in-house team lacked time and expertise.
  • -  Real-time updates from multiple ERPs and CRMs are consolidated on the dashboard in one place.
  • -  OEM partners of the client are now always on top of the developments on the installed bases.
  • -  The client has reported an overall improvement in customer service due to transparency in data.

>>> Read the full ungated case study here - https://marutitech.com/case-study/frontend-development-of-manufacturing-analytics-tool/

Machine Learning Model for Healthcare Provider
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Machine Learning Model for Healthcare Provider
  • Machine Learning Model for Healthcare Provider screenshot 1
$50001 to $100000
10 weeks
Healthcare & Medical

Our client is one of the largest healthcare service providers in the UK. They manage thousands of hospitals and care units providing healthcare to the people of the UK. Apart from multispeciality hospitals, diagnostic clinics, and pharmacies are also managed by our client. They make healthcare services more efficient and accessible. 

Our client is responsible for the smooth working and data management of thousands of hospitals and clinics across the UK. 

The doctors working at these hospitals and clinics would generate hundreds and thousands of discharge, referral, and follow-up letters daily for patients across each medical facility. 

To maintain patient records, data teams of our client would have to manually assess, classify, and update the data from these diagnosis letters into specific categories of:

  • Discharge 
  • Follow-ups 
  • Referrals 

Due to the high volume of letters, a sizable team was deployed to analyze these letters and manually classify them into the central Hospital Information Management System (HIMS) of our client. Manually feeding and categorizing the data into the systems was time-consuming and resource-expensive. It also had a high chance of errors/discrepancies. 

Looking at the massive volume of letters to be read and manually classified, Maruti Techlabs designed a machine-learning model that would automatically extract the data from the letters and classify them into the 3 set categories without any human intervention.

Initially, the confidence score was 80% at the time of model deployment. It was then followed by 85% with over 6 months of supervised training. 

Check how implementing the machine learning model helped our client get a 93% increase in patient data management accuracy in detail:

>>> Read the full ungated case study here - https://marutitech.com/case-study/medical-record-processing-using-nlp/

Custom CV Model for Image Theft Detection Solution
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Custom CV Model for Image Theft Detection Solution
  • Custom CV Model for Image Theft Detection Solution screenshot 1
$50001 to $100000
8 weeks
Legal & Compliance

Our client is an online platform for photographers and artists to find out where and how their images are being used online. Our client enables artists to find and resolve cases of unauthorized usage of their images.

With the internet and the overall accessibility it provides, image theft has increased exponentially over the years. Whether out of sheer unawareness or willful malice, many people steal the photographer's intellectual property without permission or any credit.

One such instance happened in 2012 when John (name changed to maintain confidentiality), a photographer, was battling online image theft. It led him to build the platform, wherein artists and photographers upload their portfolios/images and check if someone has used their work anywhere else on the internet.

This platform then performs image matching and searches for similar images from millions on the internet. The challenge here was that the platform was prone to a high level of false-positive and false-negative results, leading to incorrect results and confusion. 

The platform was based on a logistic regression model with a precision of less than 65%. It gave out many incorrect results for the users.

To fix this problem, the client started looking for a solution that measures the exact degree of visual similarity between the images instead of simply classifying the images into positive and negative results.

With the help of the training datasets available, our engineers designed a search engine using computer vision technology to improve the precision of image detection.

The search engine now supports different formats, including JPG, PNG, JPEG, TIFF, WEBP, GIF, and PDF. After successful testing of the final search engine, we deployed it on the cloud on an AWS instance. The engine now has a precision rate of 88%.

>>> Read the full ungated case study here - https://marutitech.com/case-study/build-an-image-search-engine-using-python/

MVP for Luxury FashionTech Startup
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MVP for Luxury FashionTech Startup
  • MVP for Luxury FashionTech Startup screenshot 1
$10001 to $50000
15 weeks
Designing

Our client is an award-winning luxury FashionTech startup based out of Paris, France. Empowered with the mission of improving the luxury fashion shopping experience, our client works to redefine the personalized shopping experience and provide exclusive service. 

There is a sheer lack of personal assistance and retail hospitality in the online shopping space of luxury clothing. To solve this problem, our client decided to build a platform that would combine the best of both worlds - the convenience of the online world coupled with the stellar experience of offline luxury shopping. 

The partnership between our client and Maruti Techlabs was incredibly successful. They had a fully functional MVP platform within just six weeks. The MVP validated the founders' idea and gave luxury shoppers a much-needed platform that combines retail hospitality, personal assistance, and convenience. 

By using a no-code approach to build the MVP, our clients could save 60% of the cost over traditional development. An MVP which would have taken up to 12-14 weeks to develop, was shipped in just 6 weeks. This also saved a lot of engineering efforts and time while the client was able to focus on metrics that mattered.

With only 40% of the engineering budget used, our client could route the additional 60% towards launch and user acquisition campaigns. 

With such a powerful start for our client, we look forward to seeing the business soar and create new standards in the world of online luxury shopping. 

>>> Read the full ungated case study here - https://marutitech.com/case-study/ecommerce-mvp-development/

ML Model to Predict the Sales of Auto Parts
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ML Model to Predict the Sales of Auto Parts
  • ML Model to Predict the Sales of Auto Parts screenshot 1
$50001 to $100000
11 weeks
Automotive

Our client manufactures more than 10,000 premium-quality spare parts for Asian, American, and European vehicles. 

For the smooth functioning of our client, correctly stocking up inventory to meet sales and demand of parts is as important as maintaining the highest manufacturing standards for those parts. The team of our client prepared a mathematical formula to predict the sales cycle of different parts. They used this formula to ensure accurate stocking up of inventory.

As the mathematical formula helped predict the sales cycle, it formed the basis of the most crucial pillars of their business - inventory management, restocking, maintaining the warehouse, and optimizing the shipping process.

Over time, they found that the mathematical formula was not accurately predicting the upcoming demands. It resulted in overstocking & understocking of different parts and, consequently, loss of potential sales and profit.

Predicting sales numbers for newly manufactured parts and parts that were only prototypes was extremely difficult as they had little to no historical data to base our predictions on. To predict sales for new parts/prototypes, we relied on relevant characteristics that the existing parts shared with the prototypes.

The client provided data through their APIs, which resulted in skewed data. It proved to be another significant challenge as it impacted model training greatly. Our team built an API that helped us extract more current data to overcome this. Finally, the model was retrained with the corrected data.

The collaboration has improved the accuracy of predicting the sale of different vehicle parts for our client. Improved forecasting has optimized all avenues of their business - from stocking and restocking to shipment. Inventory tracking and storage allocation have eased to a great extent.

>>> Read the full ungated case study here - https://marutitech.com/case-study/predictive-analytics-in-the-auto-industry/

AI- powered Audio Classification Model
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AI- powered Audio Classification Model
  • AI- powered Audio Classification Model screenshot 1
$50001 to $100000
12 weeks
Business Services

Our client specializes in delivering fully customized SaaS solutions. They also offer customer service and marketing lead generation support across various business verticals.

Our client, a SaaS solutions provider, works with clients from multiple industries. Their most significant client base is political parties. The company’s 500+ telemarketing agents are appointed to make outbound calls to potential political donors and voters to get them interested in funding their client’s political campaigns.

Making sales pitches on the phone to an answering machine is an unnecessary waste of an agent’s time. If the company could avoid such bootless errands, it could save a lot of money and time in business operations.

Our client was looking to overcome this challenge by building a predictive model that could quickly identify whether the agent was speaking to a human or non-human.

If the call is connected to a non-human, it should disconnect immediately and move on to the next number, so the agent does not waste their time. On the other hand, if a human picks up the call, it is routed to the agent for further conversation.

Our client's existing model for detecting audio inputs was built using Asterisk, an open-source framework for building communications applications.

However, this existing model had an accuracy of 60% after a timeframe of 3 seconds. The client was looking to develop a model that could determine the probability of whether it was a human or a machine on the other side of the phone within one second, with an accuracy of >90%.

To address this, our data scientists developed a Python-based predictive model that could predict audio characteristics with a high success rate. Learn how our predictive model helped our client distinguish between the voice of a human and a non-human and achieve remarkable results.

>>> Read the full ungated case study here - https://marutitech.com/case-study/machine-learning-for-audio-classification/

Workflow Optimization: 88% Reduction in Execution
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Workflow Optimization: 88% Reduction in Execution
  • Workflow Optimization: 88% Reduction in Execution screenshot 1
$500000+
5 weeks
Insurance

Medigap Life, a leading online insurance aggregator in Florida, faced challenges with its CRM system, vTiger, due to its inability to handle its large volume of customer data and execute workflows efficiently. 

Maruti Techlabs stepped in to modernize their workflows, dramatically improving performance. SMS campaign execution time was reduced by 87.5%, customer acquisition and retention campaigns now take only an hour instead of 8, and CRM page load times decreased by almost 50%. 

These enhancements enabled Medigap Life to make better-informed decisions and significantly improve operational efficiency. Maruti Techlabs' collaborative approach and technical expertise earned them a glowing 5/5 rating from Medigap Life's CTO, showcasing a successful partnership focused on achieving business goals and future endeavors.

Interested in learning more about how Maruti Techlabs transformed Medigap Life's CRM workflows? 

>>> Read the complete ungated case study here - https://marutitech.com/case-study/vtiger-workflow-optimization/

Transforming Clinical Systems with EHR Innovation
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Transforming Clinical Systems with EHR Innovation
  • Transforming Clinical Systems with EHR Innovation screenshot 1
$100001 to $500000
7 weeks
Healthcare & Medical

The client, a unique TRT(placeholder name) clinic in Florida, addressed challenges posed by the conventional clinic-centric model. Limited access, long wait times, and inconvenient appointments hindered patient satisfaction and adherence. 

To overcome these hurdles, the client sought to digitize the entire patient journey, from appointment booking to virtual consultations and medication delivery. Maruti Techlabs collaborated with TRT to leverage technical expertise to develop a comprehensive platform within four months. 

This initiative modernized outdated clinical practices and culminated in a successful website launch. Ongoing support from Maruti Techlabs ensures continued success and enhancement of patient care.

Curious to know how our client transformed their clinic with digital innovation? 

>>> Read the complete ungated case study here - https://marutitech.com/case-study/ehr-software-development/

Developing a Automobile App with React Native
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Developing a Automobile App with React Native
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$10001 to $50000
21 weeks
Automotive

Our client, a prominent US roadside assistance provider for 15 years, sought to revolutionize service delivery with a mobile app. Challenges included managing 7000+ daily events and coordinating 2 million drivers and 500,000+ service providers. 

The app development process addressed various complexities, including integrating a chatbot module, dedicated call support, and third-party services such as geo-location and online payment gateways. Additionally, formulating an efficient enrollment process for competent service providers was crucial. 

The results from the app's implementation were transformative. Users experienced enhanced convenience, with easy assistance requests, real-time updates, and simplified billing processes. The app's swift response times ensured timely emergency assistance, fostering better coordination and informed decision-making. 

Interested to read more about how our client revolutionized roadside assistance? 

>>> Read the complete ungated case study here - https://marutitech.com/case-study/roadside-assistance-app-development/

Fraud Detection Using Automatic Speech Recognition
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Fraud Detection Using Automatic Speech Recognition
  • Fraud Detection Using Automatic Speech Recognition screenshot 1
$100001 to $500000
4 weeks
Banking

The client, a prominent UAE banking group established in 1985, aimed to strengthen security and streamline customer authentication processes. With a diverse range of services and over 1 million customers, they faced challenges identifying fraudulent activities while ensuring efficient service delivery. 

Maruti Techlabs developed a voice recognition system to address these challenges, significantly improving operational efficiency and customer satisfaction. 

The implementation led to a 36% increase in first-call resolution and a 52% enhancement in customer satisfaction scores. By simplifying authentication procedures and introducing personalized interactions, the solution optimized customer service and strengthened anti-fraud measures, showcasing the bank's commitment to enhancing the overall customer experience.

Keen to explore how voice authentication revolutionized banking security and customer experience? 

>>> Read the complete ungated case study here - https://marutitech.com/case-study/fraud-detection-voice-biometrics/

Maruti Techlabs Reviews

5.0 30 Reviews
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  • Software Development
  • Artificial Intelligence
  • Bot Development
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Write a Review
Nicholas Wong

Their whole team is excellent and highly responsive.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
In Progress
Food & Beverages

Review Summary

The client has been highly impressed with the quality of work from Maruti Techlabs. The team has been organized, communicative, and detail-oriented in their approach. Maruti Techlabs’ responsiveness and ability to seamlessly collaborate within their own organization has impressed the client.

What was the project name that you have worked with Maruti Techlabs?

Mobile App Migration & Redevelopment for Bubble Tea Franchise

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

A bubble tea franchise has hired Maruti Techlabs for app migration and reintegration services. The team has been migrating various APIs and the app's backend to a new loyalty program provider.

What is it about the company that you appreciate the most?

Overall, their whole team is excellent. We’ve been most impressed with their collaboration ability because Maruti Techlabs works as a true team. They also provide crystal-clear communication, which helps immensely throughout this process.

What was it about the company that you didn't like which they should do better?

There’s nothing we can come up with at this point. Don’t be afraid to hire an offshore company; Maruti Techlabs will be half the price and supply high-quality work.

Santanu Barua

They were available every step of the way to address any specific changes we had.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$200000+
In Progress
Real Estate

Review Summary

Maruti Techlabs resources have been successfully involved in the development of several key applications. Maruti Techlabs' team is available, communicative, timely, and helpful in addressing any request. The client also praises the team's talent and technical infrastructure.

What was the project name that you have worked with Maruti Techlabs?

Development Staff Augmentation for Real Estate Technology Co.

What service was provided as part of the project?

Software Development

Describe your project in brief

A real estate technology company has hired Maruti Techlabs for staff augmentation. They've provided resources to work with the client's software team for .NET, C#, AngularJS, and React custom development.

What is it about the company that you appreciate the most?

They are capable of providing good quality talent and have good technical infrastructure to meet diverse technical needs. Also, all work was completed in a timely manner.

What was it about the company that you didn't like which they should do better?

Nothing really. They should continue to strive to maintain a high standard of service and quality of work,

Phil Autrey

They provide a solution-based approach where they see your project as an extension of their team.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
In Progress
Information Technology

Review Summary

The Maruti Techlabs team meets all of the objectives of each sprint, and they deliver on time and within budget. Additionally, the end-user satisfaction is a qualitative measure of the team's success. In addition, they have a solution-based approach and are accommodating of the client's needs.

What was the project name that you have worked with Maruti Techlabs?

iOS & Android Mobile App Dev for IT Company

What service was provided as part of the project?

Mobile App Development

Describe your project in brief

Maruti Techlabs has developed an iOS and Android mobile app for an IT company. The team is responsible for the app's development and its integration with a desktop app the client is building.

What is it about the company that you appreciate the most?

They are unique in that they provide a solution-based approach where they see your project as an extension of their team. Rather than just assigning resources and backing away, they assure that they are engaged from project planning all the way through the QA process. They may not be the least expensive, but they are the best because they provide much more than just "developers".

What was it about the company that you didn't like which they should do better?

Not really. We had a time or two where we had some communication issues. These were however worked through immediately when they were brought to the attention of the team. They continually strive to assure we have a very good working relationship and are looking for ways to always improve it.

Ajit Padmanabh

Maruti Techlabs was willing to do the seemingly impossible.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed

Review Summary

As an independent musician, I wanted to leverage the latest technology to reach out to a broader audience. Maruti Techlabs worked diligently to rapidly deliver the final product. Within just weeks, they had a finished chatbot ready to deploy. They took the initiative to send frequent updates and kept the workflow organized. Enthusiastic and committed, they were eager to secure client satisfaction.

What was the project name that you have worked with Maruti Techlabs?

Chatbot Implementation for Musician Website

What service was provided as part of the project?

Bot Development

What is it about the company that you appreciate the most?

Maruti Techlabs was willing to do the seemingly impossible.

The team demonstrated an eagerness to perform and deliver. They were committed to exciting the client.

What was it about the company that you didn't like which they should do better?

None.

Sibasish Guha

Their passion and willingness to collaborate were outstanding.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed

Review Summary

We hired them to build an interactive chatbot that could probe visitors on our website and offer information on different properties we’d developed, as well as those under construction. We set out to complement our digital marketing strategy and drive ROI in the form of sales-ready leads. The chatbot would answer FAQs and lead visitors further down the sales funnel. This, in turn, would give our team qualified leads ready to move to a new stage. Qualified leads have started to flow in thanks to Maruti Techlabs fast development. With a tight deadline to augment a social media campaign, Techlabs communicated frequently and immersed themselves in brainstorming. Their transparency and deliverable previews are highlights of their engagements.

What was the project name that you have worked with Maruti Techlabs?

Chatbot Dev for Real Estate Firm

What service was provided as part of the project?

Bot Development

What is it about the company that you appreciate the most?

Maruti Techlabs’ in-depth development approach and focus on delivering our requirements were impressive.

They worked less as vendors and more as partners, brainstorming ideas and swiftly executing them.

Their passion and willingness to collaborate were outstanding. We look forward to working closely with them in the future to further improve our chatbot capabilities.

What was it about the company that you didn't like which they should do better?

We’ve already suggested several additional features that they’re working on.

Shreya Gulati

They wanted to, above all else, deliver the best customer experience possible.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed

Review Summary

Maruti Techlabs built our lead generation and FAQ chatbot using their proprietary chatbot development platform. After completing the chatbot, they introduced a Salesforce integration that automatically populated leads within our sales team dashboard. The team was in touch with us regarding overall progress at every stage. Also, they addressed all of our questions quickly and effectively. Every representative from Maruti Techlabs was both friendly and professional, and their explanations and responses were always clear.

What was the project name that you have worked with Maruti Techlabs?

Lead Generation & Chatbot Development for Real Estate Firm

What service was provided as part of the project?

Bot Development

What is it about the company that you appreciate the most?

We were impressed not just by their technical skill set, but also by their ability to understand our target segment and ideal buyer persona. Ever since our first call, they continually focused on the user’s perspective, which produced exceptional results.

We were able to get on the same page extremely quickly, and they built a solution that surpassed our expectations. Furthermore, their team was proactive in identifying possible changes and managed everything effectively.

They wanted to, above all else, deliver the best customer experience possible. I would highly recommend them to a client that’s looking for quality work.

What was it about the company that you didn't like which they should do better?

Nothing that I can think of at the moment.

Simon Davey

They were flexible in expanding the scope to include specific features and provided regular updates.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed

Review Summary

I am the founder and director of Tablebook.me and Tablebook.ai. We offer a 24/7 digital assistant product for the restaurant industry. We hired Maruti Techlabs to build an AI-based chatbot that could handover to human agents when it came across queries that it couldn’t handle. The human handover feature was vital for us as it allowed us to bring in our human agents only when needed, while the bot dealt with the rest of the conversation. We found them through their content, which we found to be quite engaging and well-researched. We held a couple of introductory calls with them, and it was clear they had the requisite technical expertise and skill set to carry out a project of this nature.

What was the project name that you have worked with Maruti Techlabs?

Chatbot Development for Restaurant Booking Platform

What service was provided as part of the project?

Bot Development

Describe your project in brief

Maruti Techlabs successfully delivered a functional chatbot ahead of schedule, which advanced the overall project vision. The team demonstrates a well-rounded skill set and a commitment to transparency and organization. They are thorough and communicative, making for a seamless engagement.

What is it about the company that you appreciate the most?

The solution's language processing and omnichannel capabilities are testaments to Maruti Techlabs’ technical skill.

Ever since our first call, they continually showcased a focus on the user’s perspective of the product, which produced exceptional results.

They were flexible in expanding the scope to include specific features and provided regular updates.

Future clients can expect a smooth cooperation, timely communication, and a thorough partner.

What was it about the company that you didn't like which they should do better?

No, we consider this a successful engagement.

Yolanda Michel Rojas

Their highly skilled, experienced team offered great customer service

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$200000+
Completed

Review Summary

The website boosted conversions and engagement, while the chatbot gathered valuable data on user behavior. Maruti Techlabs impressed with their agile management, responsive communication, and clear, succinct explanations. Their deep technical skill and proactive attitude set them apart.

What was the project name that you have worked with Maruti Techlabs?

Web & Chatbot Development for Toy Company

What service was provided as part of the project?

Bot Development

Describe your project in brief

Maruti Techlabs revamped our website and improved our strategies to drive revenue, increase signups and inquiries, and boost other key organizational metrics. Our goal was to build the website that could effectively handle an influx of traffic, drive more conversions, and represent our brand well. We also wanted our website to deliver a conversational, personalized experience.

What is it about the company that you appreciate the most?

Their experienced team offered great customer service and constantly guided us through performance improvements.

They proactively solved technical issues and made radical improvements to our website's performance

They didn't speak in technical riddles, they understood what we really needed

They treated us with respect and appreciation

What was it about the company that you didn't like which they should do better?

No, I was satisfied with the whole experience.

Nikhil Mehta

They’re very fair and honest about the process, timelines, and the execution plan

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed

Review Summary

The chatbot has conserved internal resources, and lead generation increased significantly. For instance, the bot facilitated the production of 160 qualified leads within a few days. Maruti Techlabs was always accessible for feedback, and they were reliable about meeting requirements

What was the project name that you have worked with Maruti Techlabs?

Lead Generation Chatbot for Real Estate Group

What service was provided as part of the project?

Bot Development

Describe your project in brief

Maruti Techlabs connected with us and showcased their chatbot platform ‘WotNot’ which could drive more leads and help us convert as well as retain more customers across multiple channels.

The fact that they have been working with some of the biggest names in the real estate space, and had a product that fit our requirements along with data to back their statements was enough for us to make a decision.

What is it about the company that you appreciate the most?

Our conversions pretty much skyrocketed after the bot implementation.

We were able to generate more than 160 qualified leads over the course of a weekend

Maruti Techlabs is very supportive, you can really trust them to do their best to make the project as successful and deliver results, as promised at the time of first meeting them.

What was it about the company that you didn't like which they should do better?

Nothing

Chaitanya Reddy

The vendor understood stakeholders' needs and then expertly applied them to the product

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed

Review Summary

The automation has increased sales, producing a high conversion rate compared to stakeholders' other channels. The vendor understood stakeholders' needs and then expertly applied them to the product. They were personable, efficient, and communicative.

What was the project name that you have worked with Maruti Techlabs?

Property Advisor Chatbot for Real Estate Company

What service was provided as part of the project?

Bot Development

Describe your project in brief

They built a property advisor chatbot, that suggested the right properties based on user’s requirements by asking them a series of questions. This helped us automate a level of our sales teams tasks of finding/probing for more details from the customers. At the same time, the bot communicated with the user about Essex and our brand. This was done 24/7, which helped us not having to worry about missing out on potential customers when we were out of office

What is it about the company that you appreciate the most?

I’m highly impressed by Maruti Techlabs’ professionalism and level of knowledge.

The workflow between our teams was fast, efficient, and friendly

We progressed smoothly through the project and could access the project manager and team whenever necessary.

What was it about the company that you didn't like which they should do better?

None. They delivered just as they promised and we’re very happy with the results.

Shrutika Prajapati

They’re quite knowledgeable about this kind of product and its use cases.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed

Review Summary

The entire process has been smooth with Maruti Techlabs and they’ve been really good with communication. We’re really happy with the final product, the chatbot platform, the product’s ease-of-use, and their support. Our lead generation has increased by almost 12% as we are able to engage and showcase our projects to people who come to our website immediately.

They have been very reliable from a project management perspective. We used emails and phone calls for quick communication. They provide a done for you service, so our day to day involvement was highly reduced. They’re very proactive in connecting with us once or twice a month to see if everything is working smoothly and if there’s anything else they can do for us.

What was the project name that you have worked with Maruti Techlabs?

Chatbot Development for Real Estate Group

What service was provided as part of the project?

Bot Development

What is it about the company that you appreciate the most?

Very easy to work with and have been very flexible as we’ve tweaked things around

Very agile and responsive and has a good understanding of marketing chatbots and how the real estate industry works.

They were inquisitive about our business purpose, our KPIs, and what success means to us.

What was it about the company that you didn't like which they should do better?

They have been upgrading the software and I hope they continue doing the same to improve and integrate new technologies.

Mustafa Hotelwala

They have a vast wealth of experience and can work in a variety of different projects.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
Completed

Review Summary

I am the Senior Digital Project Manager at a digital agency based in UAE. We are a team of digital specialists who are passionate about what we do. We work with some of the biggest B2C brands across the globe for their marketing campaigns and initiatives. We launched a Messenger chatbot for a leading watch brand in the UAE, and the goal of the bot was to engage users with a quiz. If they got the answers right, they would potentially win a luxury watch. Parallelly, the bot would guide visitors on their questions around pricing, offers and more. This was a multilingual chatbot where it could engage customers in Arabic as well as English.

What was the project name that you have worked with Maruti Techlabs?

Multi-lingual Bot Development for Luxury Brand

What service was provided as part of the project?

Bot Development

Describe your project in brief

The implementation of the chatbot provided by Maruti Techlabs proved to be wildly successful, increasing customer interactions and generating an incredible ROI. Their team is highly experienced and insightful, providing quality work on stringent timelines and staying on top of project management.

What is it about the company that you appreciate the most?

Maruti Techlabs was chosen out of multiple other companies in the bot development space. They’re very professional and they understood what we wanted in our customer’s bot

From the first meeting, we seemed to share a vision for how to apply our ideas and develop the bot for such a huge brand. They gave us an estimate that was significantly less than what we had been looking at elsewhere.

The bot was a huge success for our client, and they saw a meteoric rise in interactions with their users. The marketing campaign was ROI positive due to the chatbot which helped engage multiple users on the Messenger platform and connect with the brand.

Because of how long I’ve been in this business, I can see pretty quickly when an outsourced team really ‘has it’ or not. Maruti Techlabs ‘has it.’ The ultimate metric, for me, is that they continue to execute and continue to show up when we need them to show up, and that’s what keeps us engaged in a productive relationship with them.

What was it about the company that you didn't like which they should do better?

I really don’t have anything negative to say about them. For any future client, my main advice would be to have conversations with the account managers. They have a vast wealth of experience and can work in a variety of different projects.

Even with companies who aren’t sure what they’re looking for, Maruti Techlabs can help define a role based upon the experiences they’ve had within the industry.

Sandy Benak

Their efficiency, friendliness, and professionalism stood out.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed

Review Summary

I am the Senior Director of Corporate Marketing at Granite Properties. We are one of the country’s leading privately held commercial real estate investment, development and management companies with more than 170 team members across five national offices. Since 1991, we have developed over 27.1 million square feet of commercial real estate and completed transactions worth over $7 billion. The company’s current portfolio includes 9.5 million square feet of Class A office space. We were approached by Maruti Techlabs as they have been working with several real estate companies and developers within the country. Their chatbot solution could assist us in engaging visitors on our websites and suggest solutions relevant to them, potentially bringing customers to our projects. They were very respectful of our time and understanding when we had some delays on the front end of the project. The company has a solid track record and were professional and friendly during the process of selection.

What was the project name that you have worked with Maruti Techlabs?

Chatbot Dev for Real Estate Websites

What service was provided as part of the project?

Bot Development

Describe your project in brief

They met our needs very well. Maruti Techlabs delivered as promised. Within two weeks, the chatbot was up and running, and leads have already booked property tours through the solution. These strong initial results show promise for the bot's future impact on the site.

What is it about the company that you appreciate the most?

We had one person from their sales team who was our single point of contact. He worked with the chatbot team for our project. We found that to be effective, as we only had to communicate our ideas to one person.

They completed the project very quickly and in 2 weeks our chat bot was up and running. I was impressed by the speed of development. We have already booked a tour of our property via the chat bot and look forward to many more as time goes on. Chat bots aren't a "usual" appearance on commercial real estate websites so we are excited to be one of the first to utilize it.

They were very efficient and available to us 24/7. Their efficiency, friendliness, and professionalism stood out. They met our needs very well.

What was it about the company that you didn't like which they should do better?

We wouldn't change anything on their end but we look forward to utilizing chat bots on more of our websites in the future. We have just completed a new website overhaul and look forward to utilizing chat bots to help us communicate with our customers in a more efficient way.

Sanjay Adhikary

Maruti Techlabs’ work has met the mark.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed

Review Summary

The team is communicative and their continued work on the chatbot bodes well. Customers can expect an organized team that gets the job done. They’re a good company with good communication.

What was the project name that you have worked with Maruti Techlabs?

Chat Bot Development for Real Estate Marketing Agency

What service was provided as part of the project?

Bot Development

Describe your project in brief

Their project management is good. We communicate via mobile phone or email.
If we face any issues, we call and they respond.

What is it about the company that you appreciate the most?

They’re a good company with good communication.

It’s great that we can connect at any time. The team has been very much Supportive as well.

Singular point of contact was also established to make the process streamline.

What was it about the company that you didn't like which they should do better?

Nothing really.

Amit Makkar

Maruti Techno labs delivered the solution quickly thanks to their streamlined project management, technical skills, and understanding of the industry.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$10001 to $50000
Completed

Review Summary

Overall, I greatly value their quality of work, speed of delivery, expertise, and their communication skills. I dealt with their business analyst almost exclusively, and the process was very tidy and streamlined. I didn’t have to strike up new communication protocols with different people and I could reach out to them at any point. We mainly used email and calls for talking about process, billing, big-picture estimations, and so on.

What was the project name that you have worked with Maruti Techlabs?

Interactive Chatbot for Architectural Hardware Company

What service was provided as part of the project?

Bot Development

Describe your project in brief

Not only did the chatbot reduce the repetitive work for the internal sales and support teams, but it also improved online support and lead generation.

What is it about the company that you appreciate the most?

I always appreciate quality and speed in every working relationship.

Both these qualities were-provided by Maruti Tech-labs on top of their great technical skill and understanding of the industry.

The chabot took a lot less time for them to develop, optimize, and deliver than we had expected.

Overall, I greatly value their quality of work, speed of delivery, expertise, and their communication skills.

What was it about the company that you didn't like which they should do better?

None. If you’re one of their potential customers - I assure you that you are in safe hands and should hire them.