Maruti Techlabs

The client has been highly impressed with the quality of work from Maruti Techlabs. The team has been organized, communicative, and detail-oriented in their approach. Maruti Techlabs’ responsiveness and ability to seamlessly collaborate within their own organization has impressed the client.

Maruti Techlabs resources have been successfully involved in the development of several key applications. Maruti Techlabs' team is available, communicative, timely, and helpful in addressing any request. The client also praises the team's talent and technical infrastructure.

The Maruti Techlabs team meets all of the objectives of each sprint, and they deliver on time and within budget. Additionally, the end-user satisfaction is a qualitative measure of the team's success. In addition, they have a solution-based approach and are accommodating of the client's needs.

As an independent musician, I wanted to leverage the latest technology to reach out to a broader audience. Maruti Techlabs worked diligently to rapidly deliver the final product. Within just weeks, they had a finished chatbot ready to deploy. They took the initiative to send frequent updates and kept the workflow organized. Enthusiastic and committed, they were eager to secure client satisfaction.

We hired them to build an interactive chatbot that could probe visitors on our website and offer information on different properties we’d developed, as well as those under construction. We set out to complement our digital marketing strategy and drive ROI in the form of sales-ready leads. The chatbot would answer FAQs and lead visitors further down the sales funnel. This, in turn, would give our team qualified leads ready to move to a new stage. Qualified leads have started to flow in thanks to Maruti Techlabs fast development. With a tight deadline to augment a social media campaign, Techlabs communicated frequently and immersed themselves in brainstorming. Their transparency and deliverable previews are highlights of their engagements.

Maruti Techlabs built our lead generation and FAQ chatbot using their proprietary chatbot development platform. After completing the chatbot, they introduced a Salesforce integration that automatically populated leads within our sales team dashboard. The team was in touch with us regarding overall progress at every stage. Also, they addressed all of our questions quickly and effectively. Every representative from Maruti Techlabs was both friendly and professional, and their explanations and responses were always clear.

I am the founder and director of Tablebook.me and Tablebook.ai. We offer a 24/7 digital assistant product for the restaurant industry. We hired Maruti Techlabs to build an AI-based chatbot that could handover to human agents when it came across queries that it couldn’t handle. The human handover feature was vital for us as it allowed us to bring in our human agents only when needed, while the bot dealt with the rest of the conversation. We found them through their content, which we found to be quite engaging and well-researched. We held a couple of introductory calls with them, and it was clear they had the requisite technical expertise and skill set to carry out a project of this nature.

The website boosted conversions and engagement, while the chatbot gathered valuable data on user behavior. Maruti Techlabs impressed with their agile management, responsive communication, and clear, succinct explanations. Their deep technical skill and proactive attitude set them apart.

The chatbot has conserved internal resources, and lead generation increased significantly. For instance, the bot facilitated the production of 160 qualified leads within a few days. Maruti Techlabs was always accessible for feedback, and they were reliable about meeting requirements

The automation has increased sales, producing a high conversion rate compared to stakeholders' other channels. The vendor understood stakeholders' needs and then expertly applied them to the product. They were personable, efficient, and communicative.

The entire process has been smooth with Maruti Techlabs and they’ve been really good with communication. We’re really happy with the final product, the chatbot platform, the product’s ease-of-use, and their support. Our lead generation has increased by almost 12% as we are able to engage and showcase our projects to people who come to our website immediately. They have been very reliable from a project management perspective. We used emails and phone calls for quick communication. They provide a done for you service, so our day to day involvement was highly reduced. They’re very proactive in connecting with us once or twice a month to see if everything is working smoothly and if there’s anything else they can do for us.

I am the Senior Digital Project Manager at a digital agency based in UAE. We are a team of digital specialists who are passionate about what we do. We work with some of the biggest B2C brands across the globe for their marketing campaigns and initiatives. We launched a Messenger chatbot for a leading watch brand in the UAE, and the goal of the bot was to engage users with a quiz. If they got the answers right, they would potentially win a luxury watch. Parallelly, the bot would guide visitors on their questions around pricing, offers and more. This was a multilingual chatbot where it could engage customers in Arabic as well as English.

I am the Senior Director of Corporate Marketing at Granite Properties. We are one of the country’s leading privately held commercial real estate investment, development and management companies with more than 170 team members across five national offices. Since 1991, we have developed over 27.1 million square feet of commercial real estate and completed transactions worth over $7 billion. The company’s current portfolio includes 9.5 million square feet of Class A office space. We were approached by Maruti Techlabs as they have been working with several real estate companies and developers within the country. Their chatbot solution could assist us in engaging visitors on our websites and suggest solutions relevant to them, potentially bringing customers to our projects. They were very respectful of our time and understanding when we had some delays on the front end of the project. The company has a solid track record and were professional and friendly during the process of selection.

The team is communicative and their continued work on the chatbot bodes well. Customers can expect an organized team that gets the job done. They’re a good company with good communication.

Overall, I greatly value their quality of work, speed of delivery, expertise, and their communication skills. I dealt with their business analyst almost exclusively, and the process was very tidy and streamlined. I didn’t have to strike up new communication protocols with different people and I could reach out to them at any point. We mainly used email and calls for talking about process, billing, big-picture estimations, and so on.