Microknot

Microknot developed Site360, a mobile and web platform designed to help businesses manage visitors, onboarding, and compliance efficiently. The system ensures visitors follow protocols, complete required forms, and maintain updated licenses or accreditations across multiple locations.

What We Did

Site360 allows admins to set up geofenced check-in points, create custom forms using a drag-and-drop builder, and assign forms to specific stages of a visitor’s journey. The platform tracks check-in/check-out times, monitors user attendance, and provides real-time dashboards and reporting. Emergency notifications, vendor onboarding, and user messaging are integrated for smooth communication and safety compliance.

Challenges

The main challenge was supporting high-volume daily traffic (8,000+ users) while maintaining real-time geofencing, secure data storage, and accurate reporting. Ensuring a seamless experience across iOS, Android, and web platforms required careful design and rigorous testing.

Technology Used

Built with cloud-native microservices, Microsoft Azure hosting, iOS/Android mobile frameworks, and a secure admin portal. The platform uses automated notifications, geofencing, and real-time dashboards to improve operational efficiency.

Outcome

Site360 delivers an all-in-one solution for visitor management, compliance tracking, and reporting. Businesses in retail, construction, aged care, facility management, and hospitality can monitor visitors, reduce administrative work, and maintain safety standards effectively.

Microknot developed Probate Software, a secure cloud-based platform designed to simplify legal document management and case tracking for law firms and their clients. The platform allows lawyers and clients to upload confidential documents, manage case progress, and digitally accept terms in a central, organised system.

What We Did

The platform securely stores sensitive files such as wills, tax returns, and bank statements in Azure cloud storage. Lawyers can create probate cases, invite clients and other stakeholders, and monitor progress through real-time status updates. Clients can review and digitally sign agreements, while lawyers can edit terms online for each case. The system uses a clean, user-friendly interface built with Angular, ensuring accessibility for all users.

Challenges

Handling highly confidential documents with strict security and permissions was a key challenge. Ensuring smooth collaboration between multiple users while maintaining a clear, simple interface required careful planning and testing.

Technology Used

Built using cloud-native microservices architecture, Azure cloud storage, Angular frontend, and secure digital signature integrations. Role-based permissions and notification systems provide enhanced security and user engagement.

Outcome

Probate Software streamlines the probate process, reduces administrative work, improves transparency for clients, and provides law firms with a reliable, scalable platform for managing sensitive legal documents and case workflows efficiently.

Microknot developed Wealth Maximiser, a cloud-based SaaS platform that helps Australians take control of their financial future. The platform blends online tools with licensed wealth coach guidance, allowing users to manage budgeting, investments, retirement planning, and personal goals in a simple, organised, and actionable way. It turns complex financial planning into a clear and personalised journey for each user.

What We Did

The platform begins with a detailed financial questionnaire, generating a visual overview of the user’s wealth and financial health. AI algorithms create customised 24-month action plans, divided into quarters, and aligned with one-to-one wealth coach meetings. Users can track progress on an interactive dashboard, download PDF reports, and receive personalised recommendations. The admin portal allows easy management of subscriptions, coaching sessions, and user data while maintaining security and usability.

Challenges

The biggest challenge was converting a 25MB Excel workbook with over 80 sheets, 1,000+ rows, and complex macros into scalable software without a specifications document. Understanding dependencies, validating calculations, and ensuring accuracy were critical steps in building a robust and reliable system.

Technology Used

The platform leverages cloud-native microservices, modern frontend frameworks, backend APIs, AI-driven calculation engines, and secure payment integrations. Mobile responsiveness ensures accessibility on all devices.

Outcome

Wealth Maximiser delivers a fully functional, accurate, and user-friendly financial planning platform. Users can confidently plan, track, and achieve their financial goals, while the system supports scalable growth and ongoing improvements.

Transforming Overseas Student Health Insurance with YourOSHC

Microknot proudly partnered with YourOSHC, creating a cutting-edge Overseas Student Health Care Portal that simplifies health insurance for international students while streamlining business operations.

Key features of the platform include a Broker Sign-Up Process with admin approval to ensure a seamless onboarding experience. Admins can assign commission rates, manage payout requests, and oversee all transactions effortlessly. To enhance user convenience, the platform integrates Buy Now, Pay Later functionality and a credit system for specific policies, providing flexible payment options for students.

The portal also leverages API-based policy fee calculations, ensuring accuracy and efficiency in policy pricing. The robust admin portal offers complete control, enabling administrators to monitor operations and manage brokers with ease.

Through Microknot’s expertise custom software development in Sydney, YourOSHC is now equipped with a secure, user-friendly, and scalable solution that supports its mission to provide seamless health coverage for international students.

Microknot, a leading provider of software development in Sydney, partnered with Tax Today to revolutionize their operations through a secure, cloud-native web application.

The solution featured a client portal where users could book appointments, upload documents, download returns, and track their tax refund status, all in one secure, user-friendly platform. Instant refund processing, integrated with Automated Fund Transfer (EFT), expedited payments, ensuring clients received their funds quickly.

Automated reconciliation streamlined the alignment of refunds with ATO payments, eliminating manual errors. Meanwhile, credit and risk automation enhanced processing speed by reducing application review times.

By introducing online booking and document submission features, the platform significantly reduced call volumes, enabling staff to focus on critical tasks while improving operational efficiency.

Microknot’s expertise in custom software development empowered Tax Today to scale and streamline their business with cutting-edge digital tools. Our focus on cloud-native applications and security ensures businesses deliver top-tier services while reducing operational costs.

Partner with Microknot for innovative software solutions tailored to elevate your business in today’s digital age.

Microknot partnered with Anglicare to design and develop a custom software solution focused on enhancing the efficiency of COVID-19 RAT testing and visitor management processes. The platform was tailored to streamline the entire workflow, from scheduling and tracking rapid antigen tests to managing visitor check-ins and approvals. This comprehensive solution not only helped Anglicare ensure compliance with health regulations but also improved the overall safety and experience for staff, residents, and visitors during the pandemic.