Smooth and reliable experience with clear communication, consistent support, and improved billing.
What was the project name that you have worked with MZ Medical Billing?
Reliable Medical Billing Support That Made Daily Work Easier
What service was provided as part of the project?
BPO Services
Describe your project in brief
Our project was aimed at strengthening the medical billing process for our healthcare practice. The primary objective was to minimize billing errors, improve claim turnaround times, and maintain consistent communication with insurance payers. The scope of work included claim submission, payment posting, denial follow-ups, and routine reporting to ensure accuracy and transparency. Throughout the project, attention to detail, timely execution, and clear communication were key priorities. As a result, administrative workload was reduced, and the practice experienced a more stable and reliable revenue flow.
What is it about the company that you appreciate the most?
I liked most about MZ Medical Billing was their quick response time, strong attention to detail, and consistent follow-through. Their team handled billing tasks efficiently, communicated clearly, and resolved issues without repeated reminders, which made the entire process smooth and dependable.
What was it about the company that you didn't like which they should do better?
There was a brief adjustment period at the start while the team learned our internal workflow and preferences. Some processes took extra coordination early on, which caused minor delays. Once expectations were clearly aligned, these issues were resolved and did not affect overall performance.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- Completed
- Healthcare & Medical