Navicosoft built a modern website, Melbourne-based hosting, strong SEO, growth in patient enquiries.
What was the project name that you have worked with Navicosoft Pty Ltd?
Full Digital Rebuild with Web Design SEO & Hosting Melbourne
What service was provided as part of the project?
Web Design, Digital Marketing, Web Hosting
Describe your project in brief
As a growing aesthetics clinic in Caroline Springs, we struggled with an outdated website, slow hosting, and no proper online booking system. Our Google visibility was low, and patients found it hard to understand our services or book the right treatment. We needed a partner who understood healthcare communication and digital infrastructure — and Navicosoft delivered.
They rebuilt our entire digital presence with a clean, responsive, AHPRA-aligned website and a seamless appointment system that removed manual scheduling issues. They also migrated us to fast, secure Melbourne-based hosting and guided us through domain setup with genuine patience.
Their SEO work quickly improved our visibility across Melbourne, bringing in more patient enquiries, higher-quality leads, and better engagement. Faster load times and stable hosting boosted our conversions as well.
Navicosoft didn’t just build a website — they created a reliable digital ecosystem that strengthened our clinic’s growth.
What is it about the company that you appreciate the most?
What stood out the most was how genuinely supportive and patient the Navicosoft team was throughout the entire process. As someone not very technical, having a local Aussie team guide me through domain setup, Melbourne-based hosting, SEO optimisation, and the new appointment system made everything stress-free. They didn’t just deliver services — they explained every step, shared regular reports, and made sure our website, bookings, and performance were actually improving.
What was it about the company that you didn't like which they should do better?
If anything, the only challenge was keeping up with the pace of their updates. The team moves quickly showing real world of premium digital marketing agency, which is great, but at times I needed a bit more time to review drafts or approve changes. Still, whenever I mentioned it, they immediately adjusted and made the communication smoother. Nothing major — just a small learning curve while adapting to their fast turnaround and detailed reporting style.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $0 to $10000
- Completed
- Healthcare & Medical