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We are fast paced BPO

NCRi is a full-service provider of Business Process Outsourcing services, offering comprehensive support to every stage of the customer lifecycle. Our flexible and adaptable teams, whether in Canada, nearshore, or offshore, are highly skilled experts in customer service, negotiation, and selling. They are backed up by state-of-the-art technology and an engaged, responsive, and supportive management and executive team. Our service offerings are customizable, scalable, and adapt to changes as they arise.

Certifications/Compliance

ISO 9001:2015
ISO 27001
Canada Canada
6285 Northam Dr. Suite 400, Mississauga, Ontario L4V 1X5
+1905-366-0206
NA
50 - 249
2008

Service Focus

Focus of IT Services
  • IT & Networking - 30%
  • Outsourcing - 35%
  • Network & System Administration - 35%
Focus of Big Data & BI
  • Data Analytics - 100%
Focus of Business Services
  • Answering Services - 50%
  • Accounting - 50%
Focus of BPO Services
  • Customer Service - 25%
  • Technical Support - 25%
  • Back Office Services - 25%
  • Call Center Services - 25%

Industry Focus

  • Banking - 20%
  • Healthcare & Medical - 10%
  • Hospitality - 10%
  • Information Technology - 10%
  • Telecommunication - 10%
  • Transportation & Logistics - 10%
  • Retail - 10%
  • E-commerce - 10%
  • Public Sector - 10%

Client Focus

100% Small Business

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