Our services conform to the highest quality standards provided by highly skilled resources and help our clients meet deadlines, accelerate time to market, remain cost efficient and focus on the business of growing your business.
United States
30 Knightsbridge Road, Suite 525, Piscataway,
New Jersey,
New Jersey08854
India
Unit No. 2, B / 101, Takshashila Commercial Center, R.H.B Road, Mulund,
Mumbai,
Maharashtra400080
Professional and Dedicated team ensures they are a extended part of your own team.
We were looking to go to the next step in our digital transformation journey with cloud adoption and the team at NGenious provided us with the right consultation and technical support. They made the whole process so seamlessly effortless and ensured none of our day-to-day things were affected by the process.
What was the project name that you have worked with NGenious Solutions?
Cloud Transformation Services and Implementation
What service was provided as part of the project?
Software Development, Cloud Computing Services
Describe your project in brief
Moving from Legacy system to cloud to ensure we are equipped to provide clients with the best of services and support across industry and domains.
What is it about the company that you appreciate the most?
CEO's vision and how he manages client expectation and advises course correction if the approach isn't correct.
Work culture and time management done by project managers and developers is commendable to ensure zero downtime and seamless integration.
Technical knowledge and hold over market and industry standards to ensure you are with the right technology partner.
What was it about the company that you didn't like which they should do better?
Zero Cons, they are absolutely the best Offshore partners I have worked with till date.
Please provide your feedback on how GoodFirms has contributed to increasing your visibility among potential clients.
GoodFirms has significantly contributed to NGenious Solutions’ visibility by offering a platform that highlights our capabilities, client testimonials, and industry rankings. It has helped us establish credibility among potential clients looking for reliable IT service providers. The platform showcases our expertise in areas like ERP implementation, workflow automation, and cloud migration, enabling businesses to make informed decisions about partnering with us. GoodFirms’ structured reviews and recommendations have served as a validation of our commitment to excellence.
Please introduce your company and describe your role within the organization.
NGenious Solutions, established in 2005, is a globally recognized Microsoft Solutions Partner. Headquartered in New Jersey, USA, with a robust offshore engineering center in Mumbai, India, the company specializes in providing innovative IT solutions. These include expertise in Microsoft Modern Workplace, Dynamics 365 CRM & Business Central, workflow automation, and cloud migration services. NGenious is committed to delivering scalable, industry-specific solutions tailored to meet the unique needs of its clients. Our mission is to empower businesses to achieve operational excellence and digital transformation through cutting-edge technology and customer-focused strategies.
As the Founder and CEO of NGenious Solutions, I am responsible for defining the strategic direction and vision of the company. My role includes fostering a culture of innovation, ensuring the delivery of measurable outcomes, and building long-term relationships with clients. I work closely with the leadership team to identify and explore emerging market opportunities, ensuring that the company remains at the forefront of industry trends while meeting the evolving needs of its global clientele.
What inspired the founding of your company, and what is the story behind its inception?
NGenious Solutions was founded to address a critical gap in the IT services industry, where many businesses faced challenges with inefficient implementations, a lack of tailored guidance, and suboptimal use of technology solutions. Recognizing these challenges during my time in technology consulting, I envisioned creating a company that could serve as a bridge between cutting-edge technology and practical business needs. The goal was to provide reliable, scalable, and client-centric solutions that empower organizations to achieve digital transformation seamlessly.
The journey began with a small, dedicated team focused on delivering Microsoft-based solutions, including SharePoint and Dynamics 365. The company quickly gained traction by successfully completing projects that demonstrated tangible value to clients. Over time, NGenious Solutions expanded its expertise and footprint, catering to industries such as healthcare, retail, education, manufacturing, and finance. Today, the company is recognized as a trusted partner for businesses seeking innovative and future-ready IT solutions.
What are the core values and principles that drive your company's culture, and how do you ensure alignment with these values across your team?
NGenious Solutions is built on four core values that shape its organizational culture and drive its operations:
Innovation: The company fosters a culture of creativity by organizing monthly workshops and hackathons where employees are encouraged to develop and propose innovative solutions to real-world challenges. This proactive approach ensures the organization remains ahead of industry trends.
Integrity: Transparency in all dealings with clients, partners, and employees is a cornerstone of the company’s philosophy. Ethical practices and accountability at every level build trust and establish NGenious as a credible and reliable partner.
Customer-Centricity: The company’s focus on understanding and addressing the unique needs of its clients ensures tailored solutions and exceptional service delivery. Regular engagement with clients reflects NGenious’ commitment to building long-term relationships and exceeding expectations.
Continuous Learning: Recognizing the importance of skill enhancement in a rapidly evolving industry, NGenious provides employees with opportunities to upskill through certifications in Microsoft and other technologies, workshops on emerging trends like AI and automation, and mentorship programs that guide career development.
Can you highlight some of the key achievements or milestones your company has accomplished since its inception?
NGenious Solutions has achieved several noteworthy milestones that reflect its growth, expertise, and commitment to delivering impactful solutions:
Microsoft Solutions Partner Recognition: Achieving this prestigious status highlights NGenious Solutions' expertise in Microsoft technologies, including Dynamics 365, Power Platform, Azure, and SharePoint. This recognition underscores the company’s capability to deliver enterprise-grade solutions across industries.
Launch of 365Appz: The company developed and launched 365Appz, an intranet product designed to improve organizational collaboration and productivity. Today, this product is used by clients in over 15 countries, showcasing its global relevance and adoption.
Successful ERP Implementations: NGenious has delivered numerous successful ERP implementations for global clients, enabling significant cost reductions, operational efficiency improvements, and streamlined business processes.
Industry Expansion: The company has expanded its operations to serve a diverse range of industries, including education, retail, food, healthcare, finance, legal, and non-profits. This breadth of expertise demonstrates its ability to adapt and deliver solutions tailored to varied business needs.
These milestones not only highlight NGenious Solutions' technical proficiency but also underscore its dedication to innovation and client success across its nearly two decades of operations.
Could you explain your company's business model? Do you primarily operate with an in-house team or utilize third-party vendors/outsourcing?
NGenious Solutions operates predominantly with an in-house team of highly skilled and certified professionals. This approach ensures that projects are executed with the highest levels of quality, consistency, and accountability. The in-house team specializes in a range of technologies, including Microsoft Dynamics 365, Azure, and SharePoint, enabling the company to deliver tailored solutions to meet diverse business needs.
How does your company differentiate itself from competitors in the industry?
NGenious Solutions distinguishes itself in the competitive IT industry through a combination of strategic strengths:
Customer-Centric Approach: NGenious prioritizes understanding the unique challenges and goals of each client. By tailoring solutions to meet specific business needs, the company ensures that its services deliver maximum value and align closely with client objectives.
Expertise in Microsoft Technologies: As a Microsoft Solutions Partner with nearly two decades of experience, NGenious excels in implementing ERP systems (Dynamics 365), workflow automation (Power Platform), and cloud migration (Azure). This deep specialization enables the company to provide industry-leading solutions that address complex technological challenges.
Proven Track Record: NGenious has a history of delivering measurable outcomes for its clients, including increased productivity, streamlined operations, and significant cost savings. Projects are executed with a focus on quality and innovation, resulting in long-term client relationships and repeat business.
By combining technical expertise with a client-first mindset, NGenious has established itself as a trusted partner for businesses navigating digital transformation.
How would you describe the dynamics within your team, and how do you foster collaboration and teamwork to achieve common goals?
The team at NGenious Solutions operates in a collaborative, inclusive, and innovation-driven environment where every individual's contributions are valued. This dynamic fosters a culture of mutual respect, open communication, and shared ownership of goals, enabling the team to work cohesively toward common objectives.
Key practices that enhance collaboration and teamwork include:
Cross-Functional Meetings: Regularly scheduled meetings bring together teams from different functional areas, enabling knowledge-sharing, alignment on project goals, and the integration of diverse perspectives to develop well-rounded solutions.
Transparent Communication: Utilizing tools like Microsoft Teams ensures seamless communication across global teams. These tools enable efficient project tracking, quick resolution of issues, and clarity in task delegation.
Team-Building Activities: Hackathons, brainstorming sessions, and group problem-solving exercises not only drive innovation but also strengthen camaraderie among employees, fostering a sense of community within the organization.
Supportive Leadership: The leadership team plays an active role in facilitating collaboration by encouraging feedback, recognizing contributions, and ensuring that everyone is aligned with the company’s vision.
Through these practices, NGenious Solutions ensures a thriving workplace culture that inspires innovation, builds trust and delivers consistent results for clients.
What measures do you take to support the professional development and growth of your employees?
NGenious Solutions places a strong emphasis on the professional development and growth of its employees through a combination of structured programs and ongoing learning opportunities:
Certifications: The company offers employees access to industry-recognized certifications like ServiceNow and Microsoft technologies such as Dynamics 365, Azure, and SharePoint, to keep their skills aligned with evolving industry standards.
Workshops: Regular internal training sessions and hackathons are conducted to educate employees on emerging technologies like ServiceNow. These workshops ensure that team members stay ahead of the curve in adopting and leveraging new technologies.
Mentorship Programs: New hires are paired with senior employees who provide guidance, share knowledge, and support their career development, fostering a culture of collaboration and continuous learning.
Opportunities for Cross-Functional Learning: Employees are encouraged to participate in cross-functional projects, broadening their skill sets and understanding of various business processes.
By fostering an environment of continuous improvement and equipping employees with the necessary tools and knowledge, NGenious ensures that its team remains capable of delivering innovative solutions to clients.
Could you share a notable success story or case study that exemplifies the impact your company has had on a client’s business?
NGenious Solutions successfully transformed the operations of a mid-sized pharmaceutical client by implementing a SharePoint-based document management system. The client faced significant challenges in managing compliance-related documentation, which resulted in delays, inefficiencies, and potential regulatory risks.
Through the implementation, NGenious streamlined the client’s document workflows, reducing document retrieval times by 40%. The system ensured 100% compliance with stringent regulatory requirements, safeguarding the client from potential fines and reputational risks. Additionally, the improved efficiency eliminated manual processes, leading to substantial cost savings and better resource utilization.
This project not only addressed the client’s immediate operational issues but also enhanced their overall efficiency, enabling them to scale operations seamlessly.
What industries do you primarily cater to, and do you have a significant percentage of repeat clients?
NGenious Solutions serves a diverse range of industries, including education, retail, food, finance, legal, healthcare, manufacturing, logistics, shipping, realty, non-profits, and pharmaceuticals. About 50% of our business comes from retainer business/repeat clientele and referrals, indicating strong and enduring partnerships.
What initiatives does your company undertake to foster innovation and stay at the forefront of industry trends?
NGenious Solutions actively fosters innovation and stays at the forefront of industry trends through a multi-faceted approach. The company invests significantly in training and development for employees and is focused on emerging technologies like artificial intelligence (AI) and Automation. These investments ensure that NGenious can develop advanced solutions tailored to evolving client needs.
Participation in global technology conferences and industry events allows the company to stay updated on the latest trends, exchange insights with industry leaders, and benchmark its offerings against global standards. Additionally, internal hackathons and innovation workshops provide employees with opportunities to brainstorm and develop creative solutions to real-world business challenges. These initiatives not only encourage innovation but also ensure that NGenious remains competitive and ready for the future.
Please share some of the most sought-after services that clients approach your company for.
NGenious Solutions provides a comprehensive suite of IT services tailored to address the specific needs of businesses across various industries. The following services are among the most sought-after by clients:
ERP Implementation (Dynamics 365): NGenious specializes in implementing ERP solutions using Microsoft Dynamics 365 Business Central. These systems enable businesses to streamline operations, improve financial transparency, enhance supply chain management, and optimize resource allocation. The company’s expertise ensures seamless integrations, helping clients achieve operational efficiency.
Intranet Solutions (365Appz): The proprietary intranet product, 365Appz, is a customizable tool designed to boost organizational collaboration, communication, and document management. Widely adopted by clients in over 15 countries, 365Appz offers a centralized platform for workforce engagement and productivity enhancement.
Document Management System (SharePoint): Leveraging Microsoft SharePoint, NGenious delivers document management systems that provide secure, centralized, and efficient storage solutions. These systems enable quick access, improved workflows, and enhanced compliance for organizations handling critical documentation.
Customer Relationship Management (CRM - Dynamics 365): With its expertise in Microsoft Dynamics 365 CRM, NGenious helps clients build robust customer relationship management systems. These solutions enable businesses to streamline sales, marketing, and customer service processes for better customer engagement and satisfaction.
Application Development (Full Stack): NGenious offers full-stack application development services, creating tailored software solutions to meet specific business requirements. These applications are scalable, secure, and designed to integrate seamlessly with existing systems.
Workflow Automation (Power Platform, ServiceNow): The company leverages Microsoft Power Platform and ServiceNow to automate complex workflows, reducing manual interventions and enhancing efficiency. By tailoring automation solutions to business-specific processes, NGenious ensures clients achieve maximum ROI.
Cloud Migration (Azure): NGenious has extensive experience in migrating businesses to Microsoft Azure. These migrations enhance scalability, improve security, and optimize operational costs. Clients benefit from advanced cloud-based features that support growth and innovation.
These services are highly valued by clients who seek innovative, scalable, and reliable IT solutions to drive digital transformation, optimize operations, and achieve sustainable growth.
How do you build and maintain strong relationships with your clients?
NGenious Solutions builds and maintains strong client relationships through a client-centric approach focused on trust, transparency, and consistent communication. The company fosters transparency by providing clear project timelines, deliverables, and progress updates throughout the engagement. Regular check-ins with clients, facilitated by dedicated account managers, ensure that client feedback is promptly addressed, and evolving needs are met.
Additionally, post-project surveys and performance evaluations allow NGenious to gather insights into client satisfaction and identify areas for improvement. By leveraging these feedback mechanisms, the company continuously enhances its offerings and maintains long-term, mutually beneficial relationships with its clients.
How has your company adapted to changes and challenges in the business landscape?
NGenious Solutions has proactively adapted to the ever-changing business landscape by embracing agile methodologies to enhance flexibility and efficiency in project delivery. The company has invested heavily in digital transformation initiatives, ensuring clients can leverage cutting-edge technology solutions like cloud computing, AI-driven analytics, and workflow automation. Furthermore, the organization prioritizes continuous upskilling of its employees through technical certifications, workshops, and training programs to stay ahead of industry trends.
By maintaining a client-centric approach and leveraging scalable technologies, NGenious Solutions has not only remained resilient during disruptions but has also positioned itself as a trusted partner in driving business innovation and sustainability.
What payment structure do you typically follow when billing clients?
NGenious Solutions adopts a flexible payment structure to meet the varied requirements and preferences of its clients. The primary payment models offered include:
Monthly Retainer: This model is ideal for ongoing engagements where clients require continuous support or development services. It ensures a predictable monthly expense while allowing flexibility to scale resources as needed.
Fixed Cost: For projects with well-defined scopes, deliverables, and timelines, a fixed cost payment structure is employed. This model provides clients with budget predictability and ensures transparency in the financial aspects of the engagement. It is particularly suited for smaller or straightforward projects.
Milestone-Based Payments: Larger or more complex projects often use a milestone-based payment model. In this approach, billing is tied to the completion of predefined project phases or deliverables. This ensures clients can track progress while managing cash flow effectively, providing reassurance and control throughout the project lifecycle.
Subscription Services: For services like managed IT support, cloud hosting, or maintenance, NGenious offers subscription-based models. These provide clients with consistent, long-term service at predictable costs, ensuring uninterrupted operations and support.
By offering these tailored payment structures, NGenious Solutions ensures that clients can choose the model that aligns best with their operational and financial goals. This approach fosters trust, builds long-term relationships, and provides clients with flexibility and confidence in their investments.
Do you accept projects that meet your basic budget requirements? If yes, what is the minimum budget requirement?
NGenious Solutions typically works on projects with a minimum budget of $10,000. This ensures that the company can deliver high-quality solutions with the necessary resources and expertise. However, in certain cases where smaller projects present unique challenges or opportunities for building long-term relationships, the company has accommodated lower budgets. This flexible approach reflects NGenious' commitment to fostering partnerships and supporting clients of varying sizes while maintaining its high standards of service delivery.
Can you provide an overview of the price range (minimum and maximum) of the projects your company worked on in 2023?
In 2023, NGenious Solutions managed a diverse range of projects catering to various industries and client needs. The project budgets typically ranged from:
Minimum: $10,000 for smaller engagements, such as targeted workflow automation or intranet solution customization. These projects are ideal for clients looking for specific, scalable solutions to address immediate business needs.
Maximum: Over $500,000+ for large-scale implementations, such as enterprise-wide complex cloud migration initiatives, or full-scale process automation projects with Technologies like ServiceNow, and SharePoint. These high-budget engagements are typically associated with global clients requiring comprehensive digital transformation strategies.
This wide price range demonstrates NGenious' flexibility and capability to handle projects of varying scopes and complexities while maintaining high standards of quality and client satisfaction.
What technological capabilities does your company possess? Are there ongoing or planned investments in technology infrastructure?
NGenious Solutions specializes in key technological areas, including Microsoft Dynamics 365 for ERP and CRM solutions, Azure for cloud computing, and SharePoint for collaborative intranet and document management solutions. The company is committed to staying ahead of technology trends by investing in AI-driven analytics, process automation, and advanced cybersecurity measures. These investments ensure the company remains equipped to address the evolving needs of clients and deliver innovative, secure, and scalable solutions.
Where do you envision your company in the next 10 years?
NGenious Solutions envisions becoming a global leader in IT solutions by expanding its footprint in Europe, the Middle East, and Asia-Pacific regions. The company aims to deepen its expertise in emerging technologies like AI offering innovative and sustainable IT solutions. Additionally, NGenious plans to strengthen long-term client relationships by continuously delivering measurable value and adapting to evolving business needs. The focus will remain on empowering businesses globally through digital transformation and advanced technology adoption.
