Anonymous
Posted 9 months ago
O2Soft brought professionalism, creativity, and technical precision to every stage of the project.
We approached O2Soft with a vision for a guest-focused mobile experience, and they helped us bring it to life with remarkable efficiency. Their team proposed thoughtful design features and streamlined functionality, resulting in an app that enhances our guest experience and operational efficiency. Project milestones were clearly defined, and communication was frequent and proactive. The app’s launch was smooth, and usage by guests has been steadily increasing since.
What was the project name that you have worked with O2Soft?
Concierge & Booking App for Boutique Hotels
What service was provided as part of the project?
Mobile App Development
Describe your project in brief
O2Soft developed a concierge and booking app that allows hotel guests to check in, book services, message staff, and explore local experiences.
What is it about the company that you appreciate the most?
Their ability to understand our industry and suggest improvements beyond the original scope was a major plus.
What was it about the company that you didn't like which they should do better?
The documentation provided post-launch could be more detailed for our internal team.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- Completed
- Business Services