EzzEldin Al Amin, Co-founder & CEO at at E-Smart Academy
Posted on Aug 09, 2021
Reliable and trustworthy
We are an online educational platform connecting students and instructors across the world.
We were referred to them by our existing outsourcing partner, who was previously responsible for lead generation and other services. They decided to eliminate lead generation from their service offering, and introduced us to their new strategic partner, as they wanted to focus more on other BPO services. We had an introductory meeting with their CEO and as they had a background relevant to our offering and platform they easily understood our requirement and were able to prove that to us during the introductory call, so we decided to proceed with them. Initially it was disappointing that I had to change my lead gen vendor, but ultimately I have been grateful for the recommendation and have found a long term specialist lead gen partner.
Upon success of being one of the most reliable online platforms for students in the Gulf region looking for courses to attend online instead of having to visit private tutors at their home, we have decided to start a new offering which is becoming a reliable online platform for online staff training. This requirement needed a huge database of companies and some research to know which companies to approach. It was a difficult task for us, but easy for them as they had a research team who was able to scrape data of decision makers in organizations that are currently scaling who could be interested in deploying a training program for their staff to increase their productivity. They reached the decision makers via phone/email and other communication channels. The sales team filled our calendar with appointments and joined us on the call to help us close the deal.
We were referred to them by our existing outsourcing partner, who was previously responsible for lead generation and other services. They decided to eliminate lead generation from their service offering, and introduced us to their new strategic partner, as they wanted to focus more on other BPO services. We had an introductory meeting with their CEO and as they had a background relevant to our offering and platform they easily understood our requirement and were able to prove that to us during the introductory call, so we decided to proceed with them. Initially it was disappointing that I had to change my lead gen vendor, but ultimately I have been grateful for the recommendation and have found a long term specialist lead gen partner.
Upon success of being one of the most reliable online platforms for students in the Gulf region looking for courses to attend online instead of having to visit private tutors at their home, we have decided to start a new offering which is becoming a reliable online platform for online staff training. This requirement needed a huge database of companies and some research to know which companies to approach. It was a difficult task for us, but easy for them as they had a research team who was able to scrape data of decision makers in organizations that are currently scaling who could be interested in deploying a training program for their staff to increase their productivity. They reached the decision makers via phone/email and other communication channels. The sales team filled our calendar with appointments and joined us on the call to help us close the deal.
What service was provided as part of the project?
BPO Services
What is it about the company that you appreciate the most?
These guys are smart. They were able to easily identify our target audience, also which companies are scaling in the market at the moment and were able to find the contact details of the decision makers, reached them via email/phone and were able to schedule a call with them. The data they were able to generate in just a short period of time is 4x the volume of the data generated by the firm we used in 2019 and 6x the data our in-house team tried generating back then. The number of qualified leads was really high, which was actually impressive.
What was it about the company that you didn't like which they should do better?
I don’t think there is much improvement they can do, as they are very specialised at what they do.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $10001 to $50000