Palark

We engaged Palark for cloud engineering services covering infrastructure automation, security, access management, and improvements to our Azure-based platform. The team delivered a maintainable declarative Infrastructure as Code solution and helped us successfully pass ISO27k and SOC 2 Type 2 compliance audits. They were easy to collaborate with, supported our business needs effectively, and delivered on time and within budget.

We engaged Palark to provide SRE support for our Kubernetes clusters and DevOps consulting around our new architecture and infrastructure evolution. The team has met our Kubernetes and reaction-time SLAs, responded immediately to incidents, and addressed routine tasks within a day. Their mature support process, Kubernetes expertise, and use of Slack and a ticketing system have contributed to an effective workflow.

We engaged Palark to establish our application infrastructure in AWS and provide ongoing DevOps support. The team has consistently met our expectations and demonstrated excellent project management. Weekly alignment calls help define upcoming goals, while proactive communication keeps us informed about progress and potential roadblocks. Their transparency and strong sense of ownership have been particularly impressive.

We engaged Palark for cloud migration and consulting services, including the migration of ClickHouse and MongoDB from managed services to another cloud provider and a self-managed setup. Their work improved our performance, scalability, and cost efficiency. The team has remained responsive and involved in our needs, while their 24/7 support, effective communication, and established project management have contributed to a convenient workflow.

We engaged Palark to build our infrastructure and support our CI/CD pipeline, including application deployment and automated testing pipelines. The team delivered a fault-tolerant infrastructure and provides 24/7 support that has streamlined our delivery processes. Their structured approach, transparency, and deep expertise in Kubernetes and cloud-native technologies have contributed to a smooth and reliable workflow.

Palark set up a Kubernetes cluster on bare metal servers with observability tools already configured, then migrated OpenSearch, Redis, RabbitMQ, and ClickHouse from AWS. This significantly reduced our infrastructure costs. We also improved system resilience—previously non-fault-tolerant stateful components like PostgreSQL now run in high-availability clustered configurations. Migrating to Kubernetes streamlined our infrastructure maintenance and enhanced observability across the board. Communication with Palark is straightforward and flexible. We discuss priorities and technical solutions in regular online meetings, and task progress is visible automatically so we always know what's happening. When urgent issues arise, their team responds quickly and resolves them without delay.

We’ve got everything we need for our business to thrive. It includes battle-tested Kubernetes, highly available server services, user-friendly dev and robust production environments, tailored CI/CD pipelines based on GitLab, cloud native software-related consulting, and much more. An experienced Palark team handles all operational issues so that we don’t have to worry about the platform we run our apps on. This collaboration has proven to be successful for a couple of years already and secures our confidence in the ongoing growth.

Our collaboration with Palark has been a game-changer for our e-commerce platform, blending their Holistic DevOps & SRE expertise seamlessly with our operations. They've not only optimized our processes through smart automation and technology but also preemptively tackled potential issues, keeping our platform robust and scalable. Their proactive approach and deep technical insight have significantly reduced downtime, enhancing user experience and reliability. The synergy between our teams, fueled by Palark's transparent communication and commitment, has fostered an environment of innovation and continuous improvement. This partnership has directly impacted our customer satisfaction and operational efficiency, positioning us strongly in the competitive e-commerce market. Palark's strategic vision and execution excellence have made them more than an outsourced team; they're crucial strategists for our growth. Their contribution is pivotal in our ongoing success and scalability, m...

To meet the growing demand of our SaaS users, we needed to significantly upgrade our Kubernetes-based infrastructure & operations and then maintain them in a reliable, consistent fashion. Palark engineers introduced: Comprehensive observability solution for our production environment, including blackbox monitoring, infrastructure and applications’ monitoring. New CI/CD system to deliver our software updates in an easy-to-use and efficient manner. Highly available Kubernetes cluster. These steps, being promptly implemented and maintained with 24/7 support, resulted in a better time-to-market for our product and brought its reliability to the next level. Developers could now focus on their main tasks getting all Kubernetes- and operations-related consultations when needed.