Peachr

GymNation is one of the largest gym chains in the UAE and Saudi Arabia, with over 33 locations and 100,000+ members. We worked with their team to improve the customer support feature within their app, making it easier for members to get help, ask questions, and resolve issues quickly no matter the time of day.

The Challenge:

GymNation already had a support feature in their app, but it wasn’t working as smoothly as needed. Members often faced long wait times, and the in-app chat was unreliable, frustrating for users trying to get help, especially during off-peak hours at their 24/7 gyms.

The Results:

Since upgrading the support feature, members have been able to get help more quickly and without the chat issues that previously caused delays. The new setup has led to faster responses and a noticeably smoother support experience overall.

Operational Impact

The new system now handles high volumes of requests during peak hours with minimal issues. The team spends less time troubleshooting bugs, and the new integration has made it easier to track and resolve member queries.

Member Engagement

Over 80% of member interactions now happen through the app, with fewer dropped chats and faster replies. The new layout and cleaner design have made support feel like a natural part of the app, not a last resort.

Night and Day Emergency Dentist is a well established provider with over 10+ clinics across the UK. While the brand already had a strong reputation, they needed an extra push in certain locations to boost visibility and drive more patient bookings. We rolled out focused SEO and PPC campaigns to help them stand out in busy local markets and bring more patients through their doors.
 

The Challenge:

With a strong reputation and clinics across the UK, Night and Day Emergency Dentist wanted to boost visibility in specific locations. While their service are well known, some clinics weren’t showing up clearly in search during key moments, leaving room to improve how patients found them online.
 

The Results:

In just six months, Night and Day Emergency Dentist saw clear, measurable improvements. More people found them online, more patients booked appointments, and their clinics gained stronger visibility right where it was needed.

Organic Search Growth

Organic traffic rose by 120% over six months, with top emergency dental terms consistently appearing in the top 3 search results. Clinics became far more visible in local searches, especially during urgent care moments.

PPC Performance

The campaigns helped drive steady, high quality traffic across all clinic locations. More patients were reaching out directly through search ads, especially during evenings and weekends, when demand for emergency care was highest.

Market Impact

The clinics now rank prominently across multiple regions for emergency dental care, making them more visible to patients searching locally.

Improved ad scheduling and smarter bidding have helped maintain strong visibility during peak hours, including evenings and weekends.

Together, the rise in organic rankings and consistent PPC performance has helped position Night and Day Emergency Dentist as a leading provider for urgent dental care across their service areas.

SQUATWOLF is one of the leading fitness ecommerce brands based in the UAE, specialising in premium workout apparel and accessories. With a growing mobile user base, they needed to optimise their iOS app checkout experience to reduce cart abandonment and increase conversion rates. We redesigned and optimised their checkout flow to create a seamless, frictionless purchasing experience.

The Challenge:

SQUATWOLF's iOS app was experiencing high cart abandonment rates during checkout, with users dropping off at multiple friction points. The existing checkout flow was complex, lacked clear progress indicators, and didn't provide a smooth mobile experience. We needed to redesign the entire checkout experience to match modern ecommerce standards and user expectations.

 

The Results:

The redesigned checkout saw significant improvements. SQUATWOLF noted a reduction in cart abandonment and an increase in conversion rates, leading to higher revenue and overall improved the shopping experience.

Conversion Rate Improvement

Cart abandonment rate decreased by almost half, while overall conversion rates increased by 12%. The streamlined checkout process now converts more browsers into successful purchases, with average order value, as expected, has remained consistent.

 

Business Impact

This new development directly contributed to an increase in mobile revenue within the first quarter of the changes being made live.

The new checkout flow has become a competitive advantage, with users specifically mentioning the smooth purchasing experience in reviews and feedback.

One Emergency Dentist is a Manchester clinic that provides urgent dental care around the clock. They came to us needing a stronger online presence that would make it easier for patients to find help fast, especially during out-of-hours emergencies.

 

The Challenge:

As a newly launched brand, One Emergency Dentist entered a market that moves quickly and demands immediate trust. The clinic needed to stand out in a crowded field where many patients search for help in the moment of need, often late at night or during weekends.

 

The Results:

Trusted by Patients

Quickly became a go-to clinic for emergency dental care in Manchester, with hundreds of bookings made directly through the site in the first few months.

Real Time Impact

PPC campaigns delivered immediate visibility, driving consistent traffic from high-intent searchers and converting at a strong rate from the opening day.

Growth That Sticks

Achieved steady growth in both paid and organic reach, helping the brand establish a solid presence and maintain momentum long after launch.