I am the Software Lead at viaPeople, a company specializing in HR Software. We partnered with Tkxel to do a UI Redesign/Refresh for a set of products. The goal was to take our somewhat dated design and bring it up to modern design standards, while keeping our user experience as simple and straightforward as it was in the older tools. We interviewed a number of firms. Tkxel was the right combination of skill, portfolio work and value that we were looking for. Their approach to project management also made a difference. Tkxel assigned us a Project Manager and a Designer. We started with demoing the current projects, as well as giving access to a sandbox site. As initial designs started coming in, we worked with the team to iterate (covering edge cases, clarifying intent, etc.) As the iterations happened the following designs were also incorporating our feedback so that everything had a consistent design. They were very iterative & responsive which jives with how we work as well. Tkxel definitely provided a lot of value. Our product can be somewhat difficult to understand all implications of because we have so many configuration options, and they tried to make sure everything was well covered.
What is it about the company that you appreciate the most?
The strong partnership, design aesthetic and skill level of the Tkxel team impressed us the most. Our products have many configuration options and Tkxel was very thorough in first understanding our features as well as the rationale behind them. Only after fully understanding our products did they address design and navigation needs. We felt this was the perfect approach to our redesign.