With Roman.ua, we boosted our net profit 10x in 2 years
PPC team completely overhauled our advertising strategy by implementing a new structure for PMax campaigns in Google Ads and aligning it with Facebook Ads. This approach maximized budget efficiency and significantly improved ROI.
Their in-depth analysis revealed a high order cancellation rate. By following their recommendations and restructuring our sales processes, we reduced cancellations by 38%, which improved overall operational efficiency.
The email marketing team transitioned our notification system from SMS to Viber, reducing operational costs and expanding automated flows, which resulted in improved customer engagement.
What was the project name that you have worked with Roman.ua?
Digital Marketing for DIY Retailer
What service was provided as part of the project?
Digital Marketing
Describe your project in brief
Roman.ua provides digital marketing services for a tool and hardware retailer with both online and brick-and-mortar stores. The team has optimized product feeds, scaled online sales, restructured ad campaigns, and improved customer communication.
What is it about the company that you appreciate the most?
A young yet experienced team that quickly adapts to new challenges. What stands out the most is their willingness to experiment and implement fresh ideas and tools, while maintaining a high level of responsibility.
What was it about the company that you didn't like which they should do better?
The Roman.ua team constantly suggests new ideas for changes and optimizations. We review them during regular meetings and implement them as needed. Currently, we are focused on improving the retention trigger mechanics, but due to limited resources, progress is slower than we’d like. This is our current focus for improvement.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $200000+
- In Progress
- Retail