Silk Data

AI technology solutions & text analytics software

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Silk Data is a technology provider and software manufacturer founded by doctoral-level IT and engineering professionals.
Our mission is to make AI accessible to a wide range of companies.
We build innovative machine learning and NLP-based solutions fortext analytics, document management, smart personalization, and semantic-based recommendations.
We provide: 

  • e2e consulting 
  • Development services to SMEs 
  • AI data consulting 
  • ML engineering 
  • Web and Mobile App Development 
  • ​IT consulting & prototyping.

You can also hire our team and bring all your great ideas to life by outsourcing our company!

$25 - $49/hr
50 - 249
2018
Locations
Poland
ul. DOMANIEWSKA, nr. 17/19, lok. 133, Warsaw, Warsaw 02-672
+48 452 380 167
Germany
Luisenstraße 62, Krefeld, North Rhine-Westphalia 47799
+49 (2151) 387 3531

Focus Areas

Service Focus

50%
15%
15%
15%
5%
  • Artificial Intelligence
  • Mobile App Development
  • Web Development
  • Big Data & BI
  • Software Development

Client Focus

40%
30%
30%
  • Medium Business
  • Large Business
  • Small Business

Industry Focus

25%
25%
25%
25%
  • Education
  • Legal & Compliance
  • Banking

Silk Data Executive Interview

Yuri Svirid
Yuri Svirid
CEO
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Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
We are delighted to be part of the GoodFirms platform, which helps us quantitatively measure customer satisfaction and also showcases our expertise to potential customers. Our GoodFirms profile offers tangible validation of our expertise, which makes it easier for us to convey our capabilities to prospects.
Please introduce your company and give a brief about your role within the organization.
Hello everyone! I'm excited to tell you about Silk Data, a technology provider and software manufacturer with a team of PhD-titled experts and engineering professionals with 80+ years of combined experience. Our mission is to make AI accessible to businesses of all sizes. As CEO, my responsibility is to lead and manage the company, however, I'm not alone. Our board of top-flight managers helps make sure things run smoothly.
What is the story behind starting this company?
The story of the company starts with one of Germany's oldest and most famous cities, Krefeld, which is known for its beautiful and high-quality silk and velvet fabrics. This is what helped give our company its name – Silk Data. We chose an elegant butterfly to be our logo, as it represents our commitment to spinning silk with care and precision – a symbol of status and elite distinction. Our team is passionate about creating products of superior quality and individual craftsmanship.
What are your company’s business model–in house team or third-party vendors/ outsourcing?
At our company, we are passionate about technology and its potential. Our team of experienced developers and engineers can work closely with our clients to provide dedicated resources and expertise for projects. We understand the need for timely delivery and outstanding performance, so our outsourcing services are designed to help you achieve your goals quickly and cost-effectively. With us, you can drive innovation in your industry and reach your goals faster.
How does your company differentiate itself from the competition?
At our company, we value relationships and collaboration – both with our clients and within the team. We work closely with clients to understand their needs, goals, and challenges. We develop tailored solutions, and our highly experienced team stays up-to-date with the latest technologies and trends.

We also place an emphasis on collaboration and teamwork within our organization. We have well-established processes for project management, communication and knowledge sharing, and are committed to staying ahead with AI and machine learning. That's why we've been able to build strong relationships with our clients and provide the best solutions for their unique requirements.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
At Silk Data, we specialize in e-commerce, retail, marketing, and e-learning projects. We believe in being open to any project possibilities, no matter the scale or complexity. Our goal is to be a trusted and reliable partner in helping our clients reach their business goals, backed by our commitment to developing long-term relationships. Over the years, we’ve established lasting partnerships with our clients that last 3 years or more. So, if you’re looking for a reliable and experienced partner for your project, look no further. We’re Silk Data and we can’t wait to work with you.
Please share some of the services that you offer for which clients approach you the most for?
We help our clients create the most efficient and secure iOS and Android mobile applications and top-notch AI consulting services, so if you're looking for that kind of help, you've come to the right place!
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
At Silk Data, our priority when it comes to customer satisfaction is creating long-term loyalty and repeat business. To achieve this, we begin with a discussion to understand the client's request clearly. Then, we create a prototype to demonstrate the solution's capability and proceed to develop the product incrementally, keeping the customer updated. We conduct testing and validation as part of our process and offer comprehensive support post-launch. This has led to our strong customer satisfaction, achieved through sustained loyalty and repeat business over time.
What kind of support system do you offer to your clients for catering to their queries and issues?
At our company, we take your success seriously. That's why we provide three different levels of support - L1, L2, and L3 - to ensure that our customers get the right assistance for their specific needs. This approach allows us to give fast and effective service, which in turn helps ensure our customers get the most out of their experience with us.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
With more than 20 years of experience working with all sorts of payment structures, we have found that "Pay per month" is our favorite option. This way, you can spread out your annual cost into convenient monthly payments.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We do have a minimum budget that we work with here. It's approximately €5,000, so that's something to keep in mind!
What is the price range (min and max) of the projects that you catered to in 2022?
We offer standard projects with an annual budget between €5,000 and €500,000 – whatever your budget, we've got you covered!
Where do you see your company in the next 10 years?
We see Silk Data to be one of the top 5 global providers of AI products and services that help companies bring all their ideas to life through machine learning and artificial intelligence!

Silk Data Clients & Portfolios

Key Clients

  • Gravity Global
  • Swatch
  • Wearonize

EGN Abfallkalender
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EGN Abfallkalender
  • EGN Abfallkalender screenshot 1
Not Disclosed
26 weeks
Public Sector

Our client is a municipal organiztion from Switzerland, which main working sphere is a houshold waste management. There were two main challengies:

  1. Missed waste collection because of the unawareness or uncertainty of the schedule that leads to containers overflow;
  2. Poor location management that leads to confusion in finding the waste collection spot.

Their request was to get a comprehensive mobile application that will allow users to track the waste bin emptying schedule and locations. 

We created a special calendar obtaining functions of an upcoming waste collection push notifications, adress management and garbage settings

As a result:

  1. 90% improvement in collection accuracy;
  2. 75% reduction in overflowing containers;
  3. 70% time savings in waste management.
SQ1 Flex
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SQ1 Flex
  • SQ1 Flex screenshot 1
Not Disclosed
50 weeks
Financial & Payments

Our client is the American company SQ1 flex. Its activity is to provide special Flex Bands which help in making payments. In order to produce wearables more efficiently, the company needed a solid mobile application where users could link a credit card and a Flex Band together, and then control their payments. Since the application had to be directly linked to the client's personal information, it was important to make it as much secure as it could be.

Supermarket chain
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Supermarket chain
  • Supermarket chain screenshot 1
Not Disclosed
20 weeks
Retail

The developed application has enabled the company to achieve the following results: 

- Reduced the time spent on maintenance by 30%, which means the company can now allocate more time and resources towards other important tasks that drive growth and improve the bottom line. 

- Increased the customer base by 18%. This is a significant achievement and demonstrates the effectiveness of the application in attracting new customers and retaining existing ones.  

- More than 2500 new customers. 

- With the loyalty programs, the company has been able to increase customer retention by 23%, meaning that more customers are returning to the company to make purchases. 

- The company has seen a 38% increase in the implementation of loyalty programs, indicating that more customers are signing up for the programs and taking advantage of the benefits they offer. 

Overall, the results achieved by the developed application demonstrate its effectiveness in driving business growth and improving the company's bottom line. The company can now leverage these results to make data-driven decisions and further optimize the application for even better results.

Gravity
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Gravity
  • Gravity screenshot 1
Not Disclosed
100 weeks
Productivity

GRAVITY is a professional digital tool that helps enterprises cut on learning and training costs by providing their employees with opportunity to be educated on applications while using them. The activity of users is constantly monitored, and progress can be tracked, which in the most advanced way helps to track the path of the client and optimize the site according to the received data.

Silk Data professionals have overseen the product’s architecture and development, meeting strict requirements in security, usability, and UX/UI.

Silk Data provides comprehensive support for the installation and further maintenance of the software.

Predictive Analytics for corporate data
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Predictive Analytics for corporate data
  • Predictive Analytics for corporate data screenshot 1
Not Disclosed
100 weeks
Business Services

Predictive analytics is the use of data, statistical algorithms, and machine learning techniques to determine the probability of future outcomes based on historic data.

Benefits of predictive analytics for business:  

  1. It helps to avoid major risks. Analysis of data enables to minimize risks and identify the best strategy and business decisions. 
  2. Business Decision Making Optimization. Predictive analytics greatly facilitates the work of specialists when it comes to determining customer’s needs and responds.  
  3. Fraud detection. As cyber security increases, predictive analysis makes it possible to identify anomalies that can indicate cyber vulnerabilities and threats. 
  4. Operational effectiveness improvement. It will help your business function in a faster way. 
LookUP! - a turnkey e-publishing solution
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LookUP! - a turnkey e-publishing solution
  • LookUP! - a turnkey e-publishing solution screenshot 1
Not Disclosed
100 weeks
Education

A turnkey e-publishing application. LookUP! is a cross-platform solution for publishers, providing them direct access to their target audience.

End-user benefits:

  1. Obtain books, loose-leaf works, magazines, and other specialized publications.
  2. Create annotated bookmarks and add own annotations, like text, images, photos, and audio comments.
  3. Get access to specific pages via thumbnails and filter annotations in the overview according to certain criteria.

Publisher benefits

  1. Automatically import additional pages into an existing base project.
  2. Create publications with metadata (title, description, authors, size, etc.) that is searchable in the library.
  3. Arrange educational and media content in the library.
  4. Provide different models of content distribution to end-users: purchase, subscription, and rent.
Automatic paralegal for contracts analysis and review
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Automatic paralegal for contracts analysis and review
  • Automatic paralegal for contracts analysis and review screenshot 1
$50001 to $100000
100 weeks
Legal & Compliance

AI Contract Analysis transforms long tedious process into the efficient instrument for your business saving resources, enhance workflows and lower risk. Mix of hand-crafted rules and ML helped Silk Data to launch a web interface for business to upload and analyse DOCX and PDF contracts.

MMC4 - marketing automation platform
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MMC4 - marketing automation platform
  • MMC4 - marketing automation platform screenshot 1
$500000+
100 weeks
Advertising & Marketing

MMC gives marketing managers the ability to do the most complicated tasks quickly and effectively and offers them special chances for customisation and integration.
With our project, businesses are able to coordinate and manage the whole marketing workflow across all conventional and digital media channels on a single platform.
Silk Data experts designed the UI and UX concepts, developed server architecture, implemented and tested the application to ensure the highest delivery quality.

Web Crawling for data collection
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Web Crawling for data collection
  • Web Crawling for data collection screenshot 1
$100001 to $500000
17 weeks
Real Estate

It becomes increasingly difficult to track your competitors and be aware of the situation in the industry. Marketers and analysts spend the most precious resources - time and money, but still cannot achieve their goal - to receive and process large arrays of data rapidly. Silk Data takes this problem on itself. With the help of Web Crawling technology, extracting, and clearing large arrays of data is a matter of a few hours.
Silk Data already helped a big German real estate company to collect a large amount of data, including information on prices, as well as some other important parameters.
Why Silk Data for Web Crawling? 

  • 10+ years of experience let us help our clients in collecting data for analytics and other projects
  • Optimized solutions
  • Little dependence on third-party technologies
  • Data collecting for clients and our own projects (we also use parsing technology for our own purposes, showing that it works effectively) 
wearonize - Mobile app for paying with wearables
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wearonize - Mobile app for paying with wearables
  • wearonize - Mobile app for paying with wearables  screenshot 1
$10001 to $50000
17 weeks
E-commerce

The client wanted to launch an application with paying feature where customers can control their payments made with their wearables. Silk Data introduced mobile application for both Google and Android platforms.
We took into account all the client’s requests and tried to make application individual. Developed mobile app offers simple way to switch from offline banking to a digital one.

SwatchPAY! - perfect possibility to leave a purse home
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SwatchPAY! - perfect possibility to leave a purse home
  • SwatchPAY! - perfect possibility to leave a purse home screenshot 1
$10001 to $50000
17 weeks
Financial & Payments

SwatchPAY! is mobile application where users can easily tie their credit card, pay it with Swatch watches, and organize payments. 
The client wanted to launch a line of watches with a paying feature and a supporting application where customers could control their payments. The solution let everyone try the combination of classic design and paying feature.  

SeeNFTs - search for NFT pictures
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SeeNFTs - search for NFT pictures
  • SeeNFTs - search for NFT pictures screenshot 1
$100001 to $500000
17 weeks
Art, Entertainment & Music

The client approached our company with a request to develop a system for NFT images that would solve three main functions: 

  • search for similar images; 
  • search by description; 
  • search by collections.

This is where SeeNFTs comes in. 
The system scalability was tested on at least 6 million of indexed NFTs.
 

Communal service - mobile app for waste management service provider
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Communal service - mobile app for waste management service provider
  • Communal service - mobile app for waste management service provider screenshot 1
$50001 to $100000
17 weeks
Utilities

Our client cares about the cleanliness of the city and the environment every day, and Silk Data helps to facilitate and automate this process. 

The solution had to contain a mobile app for cleaning departments. One of the most needed features was to make it possible to notify users about collection time directly before the process and give citizens opportunity to custom notifications. Furthermore, the ability to add more than one address was necessary. 

Silk Data Reviews

5.0 6 Reviews
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Gunter Schwarz

Booking development services for more than ten years - Silk Data always delivers!

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$50001 to $200000
Completed
Real Estate

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Review Summary

Silk data's excellent developers provide app and web development services on a high level. They incorporate with our team very well and always contribute to the solution. Deadlines are typically met and expectations exceeded at times. Also they are good solution finders for complex requirements and demanding applications. For us they have become very trustworthy partners. Their project management is successful and transparent. Communication is fluent, project languages are typically English, sometimes German. Looking forward to continue working together in the future.

What was the project name that you have worked with Silk Data?

Mobile and Web Development

What service was provided as part of the project?

Mobile App Development, Web Development, Software Development

Describe your project in brief

Mobile and web app development for a range of projects and customers from different industries (real estate, aviation, ...)

What is it about the company that you appreciate the most?

- technical expertise - smart developers - solution oriented - creative / bringing in ideas - transparent communication

What was it about the company that you didn't like which they should do better?

- pro-active project management could be improved

Husain Coovadia

Silk Data responded quickly to our request, analyzed the documents provided, and promptly delivered the solution

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000
Completed

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Review Summary

Silk Data provided a rapid and versatile solution to detect plagiarism in online exams during the COVID-19 pandemic. The aim was to combat cheating and identify potential plagiarism in large-scale exams, where several hundred accounting students were submitting their scripts. Silk Data responded quickly to our request, analyzed the documents provided, and promptly delivered the solution for the exams. Apart from the quality of their work, their team is easy to work with, highly adaptable, responsive, and accessible. I am delighted to have had the opportunity to work with them.

What was the project name that you have worked with Silk Data?

Developing plagiarism solutions for large exams

What service was provided as part of the project?

Software Development, Artificial Intelligence

Describe your project in brief

We have developed a plagiarism solution to combat cheating and identify potential plagiarism in large-scale exams, where several thousand students were submitting their scripts. The project in now being scaled for larger use.

What is it about the company that you appreciate the most?

Speed of response coupled with the highest degree of accuracy on work provided

The team understood the complex requirements of the task with ease

The honesty and truthfulness of each staff member at silk data. This made doing business really easy

What was it about the company that you didn't like which they should do better?

Not all projects are successful (as is expected with field of AI) but we working on further collaborations regrading unsuccessful porjects

Mitya Smusin

A development partner you can trust. Will come back with future initiatives

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$0 to $10000

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Review Summary

Silk Data helped the client reach the deadline and exceed expectations. They had great communication skills and were fluent and transparent. The team adapted quickly to the client’s culture and workflow.

What service was provided as part of the project?

Mobile App Development, Web Development

What is it about the company that you appreciate the most?

The workflow was well organized and very transparent. I felt included into the process

Quality of delivery. Their team is well-versed and highly qualified

Responsibility. It felt like they have a stake in what is being created

What was it about the company that you didn't like which they should do better?

I have no idea what they could improve in their work. Everything was proactive and moved forward well with clear milestones.

Marc Reemers

Silk Data´s ability to design, develop and maintain large projects using different technologies is impressive.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$200000+
In Progress

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Review Summary

As a long-term partner, the Silk Data team still impresses us with high-quality code and their ability to keep up through all sprints. They contributed robust applications on iOS, Android and desktop platforms and kept all parties updated on the progress through a comprehensive communication cadence. Strong business analysis, design and management skills accompany the development in a very efficient way.

What was the project name that you have worked with Silk Data?

eLibrary - Cloud, Apps and Backend

What service was provided as part of the project?

Software Development

What is it about the company that you appreciate the most?

Thanks to Silk Data we are covered with a complete service in project development and can only focus on business functions.

What was it about the company that you didn't like which they should do better?

We should still maintain our own budget controlling, but that's not their fault, it's rather our wish.

Christoph Mueller

We are impressed with the engagement Silk Data show toward our product.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

$200000+
In Progress

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Review Summary

I've worked with Silk Data for years and am always impressed by the personal engagement we get from every single developer on our team. We have had multiple developers come and go, but each one has been a perfect fit for our needs.

I would also like to recognize some of the developers who have been with us from our first prototype until today. We consider these friends and members of our team, and we wouldn't let them go anywhere else.

I always felt like Silk Data were working hard to make sure that our needs were met, which is incredibly important when working with external companies. It's not just the development work that brought us together.

Working so closely with each other over a long period of time means we've had to resolve many administrative and legal obstacles, but the people at Silk Data have been here for us when we needed them. If you’re looking for a company that will provide consistent, long-term service, I definitely recommend them!

What was the project name that you have worked with Silk Data?

Development of Java and JavaScript

What service was provided as part of the project?

Web Development, Software Development

What is it about the company that you appreciate the most?

The level of engagement that this company provides is fantastic. It's one of the best I've ever seen.

What was it about the company that you didn't like which they should do better?

You can only choose two out of three from; on time, on budget, on quality.

Daniel Hilgarth

An AI team that is super-responsive and very friendly. Good explanation of the underlying concepts.

Rating Breakdown

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  • Schedule & Timing
  • Communication
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Review Summary

SilkData provides high-quality analytical and prototyping services for a reasonable rate. In addition to the caliber of their work, their team is easy to work with, highly adaptable, responsive, and accessible. They continue to be highly valued partners.

What service was provided as part of the project?

Artificial Intelligence

What is it about the company that you appreciate the most?

They are very flexible and easy to work with. Can explain AI concepts to non-tech people.

What was it about the company that you didn't like which they should do better?

I didn't like that they can't magically produce a good AI result when we provide only very little data. But I don't think that this is their fault.