Smart Universe

Smart Universe is recognized as one of the best AI development and customer experience solution companies in the UAE and Middle East, delivering high-quality, affordable, and innovative technology solutions for businesses of all sizes.

Headquartered in Abu Dhabi, United Arab Emirates, we specialize in AI development, LLM integrations, and customer experience (CX) platforms, helping organizations adopt advanced technologies such as ChatGPT API, OpenAI, Google Gemini, Claude, and other Large Language Models to automate workflows and enhance customer engagement.

Our team has deep expertise in Genesys (PureCloud) development and enterprise integrations, providing advanced solutions for contact centers, omnichannel communication, AI-driven chatbots, voice bots, and analytics platforms. We support businesses in building reliable, scalable, and secure CX systems that improve service quality and operational efficiency.

Smart Universe is a trusted partner for:

• AI development & AI research
• LLM integrations and AI workflow automation
• Customer experience (CX) solutions
• Genesys Cloud (PureCloud) integrations & support
• n8n workflow automation and custom integrations
• Web & mobile application development
• Digital transformation and smart automation

We focus on delivering the best quality solutions at affordable and flexible budgets, ensuring that both startups and enterprises can access world-class AI and software development services.

Smart Universe proudly serves clients across Dubai, Abu Dhabi, UAE, Saudi Arabia, Qatar, Jordan, Egypt, and the wider Middle East, while also working with customers globally. Our mission is to become the top AI and customer experience solutions provider in the region, helping organizations transform through intelligent technology and automation.

Smart Universe continues to be a preferred choice for companies seeking the best AI company in the UAE and a reliable technology partner worldwide