Tetyana Sobol
Posted on May 26, 2020
Sapone.com.ua, an eCommerce store for ingredients of handmade cosmetics with a blog, ensuring tech support and SEO optimization service
Back in 2008, I was looking for a reliable technical vendor to develop and support an online retail shop of ingredients for cosmetics manufacturing. The project was aimed at providing high standards of service and best practices for working with a narrow segment of clients. It was an eCommerce project from scratch, starting from bare development, content platform adjustment, SEO optimization and initiation of the first sales. It required careful business planning, creation of the unique web design and all the UI/UX elements, development of the customized features and functions according to my requirements.
I also needed full tech support of the project in the future, including server solutions updates, manager training and support.
Regarding their work, I can say that I am happy with our cooperation. The team and all the workflow processes are all smooth and convenient for me. Thanks to the quality of its fulfillment and careful attention to details, I didn’t have to worry about other processes. I can say that our cooperation has been and still is based on trust.
Currently, we’re refactoring a store by moving to more up-to-date technology and design with SoftBlues in September 2019 and this stage is still in progress.
I also needed full tech support of the project in the future, including server solutions updates, manager training and support.
Regarding their work, I can say that I am happy with our cooperation. The team and all the workflow processes are all smooth and convenient for me. Thanks to the quality of its fulfillment and careful attention to details, I didn’t have to worry about other processes. I can say that our cooperation has been and still is based on trust.
Currently, we’re refactoring a store by moving to more up-to-date technology and design with SoftBlues in September 2019 and this stage is still in progress.
What service was provided as part of the project?
E-commerce Development
What is it about the company that you appreciate the most?
I could call them any time and get answers to all my questions I could possibly have. They have provided feedback on all my ideas and would offer me a solution immediately online, providing a preliminary estimation. They are very attentive to details, and this is in fact what I needed. They would not only perform tasks, but approach wisely and do them right, or even tell me what is not necessary.
What was it about the company that you didn't like which they should do better?
Nothing comes to my mind.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $10001 to $50000