Please introduce your company and give a brief about your role within the company?
Stark Edge is the premier web solutions company dedicated to offering high-quality web app development services at affordable rates. Backed by state-of-the-art technology and a team of highly-qualified and seasoned professionals, we are a Hubspot COS certified agency and our endeavour remains to make our client's online business an enormous success by offering our ingenuity and expertise in the fields of web app development, inbound marketing, SEO, social media marketing among many others. Providing high-quality services, we pride ourselves on the fact that over the years, we have identified and expanded across business verticals at both national and international levels.
As the co-founder and CEO of Stark Edge, my job is to build healthy and strong relationships with my clients as well as employees. I do this by delivering quality work to our clients and by creating a positive workplace culture for our employees.
With my focused vision and experience of over six years in design and development, Internet marketing, PPC, SMM, I leave no stones unturned in terms of helping my employees reach their full potential and taking my client's business to the next level.
What was the idea behind starting this organisation?
The main idea behind commencing Stark Edge was to develop innovative and cutting-edge web solutions and helping businesses in creating a dominant online presence. We love to keep transparency, so we have regular communication with our clients. Through our offshore development, we provide a service that is genuinely unique to others in the industry, at affordable and competitive rates.
What is your company’s business model–in house team or third party vendors/ outsourcing?
With a dedicated team of 80 plus professionals, we at Stark Edge go above and beyond in terms of providing high-quality services, making sure clients' expectations and goals are met. For each process of project development and project management, we have a solely dedicated team of skilled professionals.
How is your business model beneficial from a value addition perspective to the clients compared to other companies' models?
At Stark Edge, we believe that transparency creates trust, and for us, communication is the main factor that keeps the clients satisfied. We stay in touch with the client during the project and keep them updated about every step taken in the project. At Stark Edge, our firm commitment to offering the very best customer service as well as quality is the reason why we have achieved an unparalleled track record for exceeding the expectations of our clients.
Not to mention, we also send our clients to progress reports and ask them for regular feedback. This helps us in delivering excellent results to our clients.
Our business model is beneficial because we stand with our clients throughout their business journey. For us, the project is completed only when they get the entire amount they invested in their plan, along with interest.
What industries do you generally cater to? Are your customers repetitive?
At Stark Edge, our customer satisfaction rate is second to none, which is the reason why we have been able to retain most of our clients. We cater to SMBs and enterprise-sized businesses in many different sectors. Digital marketing agencies, real estate, hospitality, healthcare, automotive, health and beauty, to name a few.
Mention the objectives or the parameters critical in determining the time frame of developing a web app.
Developing a web application depends upon its features, complexity, functionality and other requirements. At Stark Edge, we have defined a standard process to identify the proper business model for clients. After thoroughly understanding our client's needs and requirements, we define project requirements to micro-level in a software requirement specification document. Following this process helps us come up with a correct estimation of staff-hours, which, in turn, helps us to quickly identify the proper price, team size needed as well as delivery time-frame so the client can plan suitable launch date and marketing process.
How much effort in terms of time goes into developing the front end and back end of a web app?
Generally, it depends on the project's technical requirements. In some cases, the development of the front end takes longer, and in other ones, back end development takes the more significant chunk of time.
What are the key parameters to be considered before selecting the right platform for a web application?
If the client has a clear idea of all the requirements, functionalities, and which technologies to use like PHP, Shopify, WordPress, etc. then we go with that. Alternatively, we provide a solution with a timeframe and cost after adequately understanding the client's requirements and budget.
Here are the key factors our team considers before choosing a platform for a web
- Project scope, architecture and scalability
- Technology stack
Which platform and technologies do you prefer to use in the development of your web apps?
Although our team has expertise in a wide range of latest technologies, we mainly use PHP for developing web applications.
Do you offer website design templates or customised website design, and do you have a responsive website design?
At Stark Edge, we offer both ready-made templates as well as customised website design. It usually depends upon the client's needs and requirements. All websites are 100% responsive on smartphone, tablet and desktop versions.
Which Content Management System do you prefer to use (Wordpress, Joomla, Drupal etc)?
Our team is proficient in Hubspot CMS, Shopify, WordPress, among many other CMS.
Do you provide website maintenance services?
Once your website is launched, we undertake a wide range of critical activities to accomplish website maintenance activities. Furthermore, many of our clients are required to update their website with new features, pages, content, CMS versions, etc. to keep their web portal up to date. With cutting-edge technology, our team provides top-notch website maintenance services to improve the performance and security of our client's sites.
What are the key factors that you consider before deciding the cost of a web application?
While the cost generally depends on the type of web application the client wants to develop, we usually take into account several factors before deciding the price.
- Features and functionalities
- Scope of work
- Technology to be used
- Designing and development
- Support and maintenance
- No. of resources working on the project
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
When it comes to payment structure, we generally charge a fixed price for every project we undertake.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
For meeting and exceeding our client's expectations and demands, we set very high parameters in terms of development quality and customer services. Furthermore, the price is based on the efforts required for completing the project. If the time, as well as the effort required for completing the project, is less, pricing will be less. On the other hand, if the scope of the project is significant, the prices get on a higher side based on the efforts required for the project.
What is the price range (min and max) of the projects that you catered to in 2019?
In 2019, we worked on projects of different sizes and complexity where the prices
varied from $500 to $50,000.
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
Goodfirms has helped us in not only increasing our website traffic but has also
helped us in showcasing our expertise to our prospective clients and customers. It is without a doubt one of the most reliable sources for increasing online visibility, and after getting listed on it, we have received splendid results so far.