
We needed Synodus team to help us build an automated customer rating system
- The time to process data and provide final ranking results is reduced from 7-10 days for 1 customer to 2 days.
- The time for credit rating approval processes between departments that is all done within the day.
- Search time and compare past data quickly and conveniently
What was the project name that you have worked with Synodus?
iT Consulting
What service was provided as part of the project?
Web Development, Software Development, IT Services
Describe your project in brief
Their solution is an automated customer rating system that relies on tracking transaction history, customer financial records, and data automatically gathered from reputable websites. This system classifies and cleanses the data to ensure accuracy and relevance.
Their system supports multiple customer rating models, providing flexibility for clients to configure and modify the models according to their specific needs. Customers have the freedom to adapt and customize the rating models, tailoring the system to their unique requirements.
The rating solutions allow our customer to receive real-time feedback from their clients. This immediate insight into customer experiences enables businesses to address issues promptly, ensuring customer satisfaction and loyalty.
What is it about the company that you appreciate the most?
My company is one of the leading companies in the field of aircraft equipment leasing, which serve not only domestic airlines but also international ones.
What was it about the company that you didn't like which they should do better?
The team was always on time, and promoting open and constant communication. I have no difficulty in working with them.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $50001 to $200000
- Completed
- Business Services