Kindly share your feedback on how Goodfirms has been doing so far in increasing your visibility among potential clients.
Because of Goodfirms, people know about our work and what our clients have said, and the reviews are genuine.
Please introduce your company and give a brief about your role within the organization.
This company was incorporated on 1st January 2020 in India as a private limited by shares. We are a team of Web Developers, Web Services providers, and Digital Marketing professionals with over 40 years of combined experience. We are a team of passionate professionals with a result-oriented attitude who have enhanced the online presence of many businesses and websites. Currently, I take care of guidance and the financial part where ever the company needs it.
What is the story behind starting this company?
TechSimba was previously known as Cheshta Infotech Pvt. Ltd, as we change the business model in 2020 and some policy changes we thought of a fresh start and launch TechSimba.
What are your company’s business model–in-house team or third-party vendors/ outsourcing?
We follow each model we have an excellent in-house team for client projects and provide resources for outsourcing as an extending team.
How does your company differentiate itself from the competition?
As Our business rules guide everything we do. We are committed to providing excellent service to all of our clients, no matter how big or small the project is.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We have been in touch with many industries and have clients from almost all major industries. However, we do have a forte in Logistics Industry.
Please share some of the services that you offer for which clients approach you the most for?
Website Development, Mobile Application Development, Staff Augmentation, and SEO
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
The customer satisfaction rate according to me is 9/10. We follow simple rules for every project of our clients we spend enough time to grab the exact need of the client from the project and suggest the honest time and process we will follow to bring the desired result.
What kind of support system do you offer to your clients for catering to their queries and issues?
We provide for open communication mode in whichever the client is comfortable with. And we do divide the project into milestones and each milestone can have a discussion over requirements, processes, and testing with the client.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We are open to all kinds of payment structures.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
It totally depends on the requirements to determine the minimum budget.
What is the price range (min and max) of the projects that you catered to in 2021?
The price range for 2021 is USD 1500 to USD 15,000.
Where do you see your company in the next 10 years?
Expanding the company's verticals by ten times and doubling the team size.
