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Try First, Pay Later

A lot of businesses want to grow, but they can’t afford to build full in-house teams for sales, cold calling, support, or admin work, and even if they can, it’s a lot of hassle managing people, training them, monitoring quality, and keeping the momentum going.

That’s the main problem.

We offer them high quality remote agents who speak fluent English with an American accent, trained in sales, B2B cold calling, customer support, and more, at a much better rate and more importantly, we fully manage the team for them so they can focus on growing their business instead of managing day to day operations.

Our business model is super simple: pay as you go. No upfront payment, no long contracts, no commitment.
You try the free trial, you like it, you continue. And you only pay for the exact number of hours you need. That’s it.
Flexible, affordable, and stress-free.

We’ve already worked with 50+ businesses so far, and we’re growing fast, mainly through referrals and word of mouth.
Right now, we’re focusing on expanding to more niches, building smart partnerships, and creating stronger training systems to keep the quality even higher as we grow.

Egypt Egypt
B5, TIEC, Smart Village, in front of Mosque & Xceed, Giza, al-Jizah 12577
+13322426366
< $25/hr
10 - 49
2025

Service Focus

Focus of BPO Services
  • Customer Service - 45%
  • Virtual Assistant - 15%
  • Telemarketing - 2%
  • Medical Billing - 2%
  • Payment Processing - 2%
  • Technical Support - 2%
  • Back Office Services - 2%
  • Chat Services - 2%
  • Lead Generation - 10%
  • Email Support - 2%
  • Call Center Services - 15%
  • Medical Coding - 1%

Industry Focus

  • Real Estate - 30%
  • E-commerce - 30%
  • Media - 10%
  • Retail - 10%
  • Business Services - 5%
  • Information Technology - 5%
  • Other - 10%

Client Focus

70% Small Business
29% Medium Business
1% Large Business

Review Analytics of TelTalk

13
Total Reviews
5.0/5
Overall Rating
0
Recent Reviews

What Users Say

TelTalk has done an excellent job of screen potential clients.
Elise Wilfinger
Elise Wilfinger , Chief Strategy & Marketing Manager at Renalytix
Their responsiveness and willingness to adapt make all the difference
Steve Barth
Steve Barth , Marketing Director at ForeSee Medical
The team was disciplined and punctual
Christopher Brown
Christopher Brown , Owner and President at Monster Tree Service
TelTalk has been excellent.
Todd Russell
Todd Russell , Owner at DTR DDS Smile Studios
We're impressed with their dedication
Sachin Raoul
Sachin Raoul , CEO at Emy

What Users Like The Most

  • What we liked most was how quickly they adapted and took ownership without needing constant follow-up. They felt more like part of our team than an outside company.
  • We're impressed with their dedication to helping us achieve our goals whenever they can or whenever we need them.
  • They’re quick to respond, handle both parents and students with care, and never made things feel robotic or scripted.

What Users Like The Least

  • Sometimes there was a slight delay in replies during peak hours, but nothing major and they always caught up by the end of the day.
  • Nothing that comes to mind.
  • Sometimes there were small delays in response time when things got very busy, but they always caught up fast.

Detailed Reviews of TelTalk

5.0 13 Reviews
  • All Services
  • BPO Services
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
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Steve Barth
Steve Barth, Marketing Director at ForeSee Medical
Posted 5 months ago

Their responsiveness and willingness to adapt make all the difference

TelTalk has demonstrated strong skills and a commitment to delivering high quality work on time. Their team is highly organized, proactive, and responsive to our agency’s needs, ensuring that all tasks such as renewals, endorsements, and certificate are handled efficiently and accurately.

What was the project name that you have worked with TelTalk?

They have demonstrated strong project management capability

What service was provided as part of the project?

BPO Services

Describe your project in brief

Hire competent employees with insurance experience
Streamline our software development by handling administrative tasks
Improve efficiency in policy processing

What is it about the company that you appreciate the most?

TelTalk deep knowledge and ability to integrate greatly into our existing workflows. Unlike other outsourcing solutions, TelTalk provided virtual assistants with prior experience and hands on familiarity, drastically reducing onboarding time and ensuring they could hit the ground running.

What was it about the company that you didn't like which they should do better?

For the tasks they were given, they did well.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Other Industries
Elise Wilfinger
Elise Wilfinger, Chief Strategy & Marketing Manager at Renalytix
Posted 5 months ago

TelTalk has done an excellent job of screen potential clients.

We've worked with several people in the customer service department. Everyone has been extremely helpful, TelTalk answers my phones during normal business hours. TelTalk schedules the caller a consultation, gives them directions as to payment, and then relays all pertinent information to me. They schedule the appointments directly into my calendaring system as well as enter the contact information into my management software. We have had more new client consultations booked since TelTalk began answering the phones. We also have more qualified leads since they do such an excellent job of screen potential clients.

What was the project name that you have worked with TelTalk?

I am impressed with how quickly they respond

What service was provided as part of the project?

BPO Services

Describe your project in brief

As a true bioprognosis, We were spending too much time on the phone trying to evaluate potential clients and schedule appointments. I needed a service to manage the inflow of calls and qualify leads to that I could concentrate my time on those clients who were best suited for my services.

What is it about the company that you appreciate the most?

I am impressed with how quickly they respond. Their customer service is top notch.

What was it about the company that you didn't like which they should do better?

We have loved every minute of this service and could not recommend it enough.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Other Industries
Christopher Brown
Christopher Brown, Owner and President at Monster Tree Service
Posted 6 months ago

The team was disciplined and punctual

We've been able to offload some of the work we do freeing up our time for work that only we can handle. Any time a startup can save time in their day is a huge win.
Near perfect. We use Slack and our own product to coordinate work, with the occasional zoom call to go through new initiatives in more detail.

What was the project name that you have worked with TelTalk?

The team was disciplined and punctual.

What service was provided as part of the project?

BPO Services

Describe your project in brief

Cost Effective Customer Success
Calls, Emails, Operations

What is it about the company that you appreciate the most?

The virtual admins provided are highly qualified and have a diverse range of skills.

What was it about the company that you didn't like which they should do better?

Nothing comes to mind.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Consumer Products
Todd Russell
Todd Russell, Owner at DTR DDS Smile Studios
Posted 6 months ago

TelTalk has been excellent.

TelTalk put forward potential resources, and we've been happy to work with them. The team has placed a professional of fantastic quality who has supported rapidly us and is still on board with us today. We couldn't be happier because the teammate has transformed how we work and is an important asset to our business. We didn't expect to receive such a fantastic teammate, and TelTalk fantastically looks after them.

What was the project name that you have worked with TelTalk?

I measure success by the brilliant professional TelTalk

What service was provided as part of the project?

BPO Services

Describe your project in brief

We needed to fill in a data entry administrative position in a very short period of time. The previous teammate in that position finished their engagement with us, and we were seeking a professional with improved capabilities.

What is it about the company that you appreciate the most?

TelTalk treats us well and checks in to ensure we're happy. The team treats their employees very well and also looks after us. We've seamlessly integrated with TelTalk, and the teammate assigned to us has made our lives easier. I measure success by the brilliant professional TelTalk has placed with us. My team constantly comments and reflects on how lucky we feel about working with their CV Formatter & Data Entry Associate.

What was it about the company that you didn't like which they should do better?

None, very impressed with TelTalk.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Other Industries
Malin Wittig
Malin Wittig, Global Communications Manager at Profoto
Posted 6 months ago

it was good working with TelTalk

Teltalk quickly deployed skilled agents across different time zones, handling diverse inquiries effortlessly.
Weekly reviews were efficient and effective, making TelTalk an invaluable partner in simplifying operations and enhancing our capabilities.

What was the project name that you have worked with TelTalk?

BPO & Customer Service Support for The Light Shaping Company

What service was provided as part of the project?

BPO Services

Describe your project in brief

Partnered with TelTalk to manage inbound leads and streamline content production. Their team now handles lead reviews via phone and email, as well as content editing and publishing. This collaboration has improved efficiency and allowed our internal team to focus on core business strategies.

What is it about the company that you appreciate the most?

Their personable approach simplified agent training and relationship building. Unlike typical BPOs, TelTalk streamlined our support infrastructure, allowing us to focus on core business growth.

What was it about the company that you didn't like which they should do better?

Nothing. It was great working with TelTalk

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Other Industries
Trevor Jensen
Trevor Jensen, CEO at Bullibone
Posted 6 months ago

Project is still ongoing but the entire TelTalk team has been a pleasure to work with thus far.

Again the project is ongoing but given the complexity of our business and some of the challenges we face TelTalk team has responded to any need or task assigned when asked to do so.

What was the project name that you have worked with TelTalk?

Call Center Services for Bullibone

What service was provided as part of the project?

BPO Services

Describe your project in brief

We ask the TelTalk team to aid our small business with customer service tickets via our Zendesk ticketing system as well as assist customers on the phone with various tasks such as order status updates, providing customers with product knowledge so they can confidently make orders and assisting customers with various service related issues like returns and cancellations.

What is it about the company that you appreciate the most?

I'm impressed most by the structure and adaptability of the company. Our project is unique as we are in a very unique business and they have picked up most of the challenges we face daily.

What was it about the company that you didn't like which they should do better?

Continue training reps as needed for continued improvement

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Retail
Jane Shepherd
Jane Shepherd, Talent Acquisition Partner at Lenovo
Posted 6 months ago

Increased CSAT

We have sync calls with the SDM, as well as communication via Slack and email regarding ongoing questions. The relationship is warm, yet professional. The service provided by TelTalk is quick and delivered with much care and a personal touch.

What was the project name that you have worked with TelTalk?

Customer Service Outsourcing for global technology company

What service was provided as part of the project?

BPO Services

Describe your project in brief

At first, we hired TelTalk team with 2 hours of dedication to monitor incoming Critical Oncall support cases. Then, we decided to hire dedicated consultants to handle support cases for our products, and for 2 companies we acquired. The dedicated team grew from 1 consultant to 7 consultants.

What is it about the company that you appreciate the most?

Dedication of the management team. Professionalism and dedication of the dedicated consultants. Flexibility of the services.

What was it about the company that you didn't like which they should do better?

N/A

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Other Industries
Sachin Raoul
Sachin Raoul, CEO at Emy
Posted 6 months ago

We're impressed with their dedication

We now have a professional support team, QA specialists, a customer oriented knowledge base, and are getting ready to implement another layer of customer communication via app store responses. These are the elements we didn’t have before we started working with TelTalk

What service was provided as part of the project?

BPO Services

Describe your project in brief

We started working with TelTalk after we had understood our need in a professional support team. Right off the bat, they provided us with 1 support consultant who handled our email customer communication. Today we have 1 consultant as well who works with the Zendesk system and answers our customers emails. They are also handling some QA and have helped us create a knowledge base.

What is it about the company that you appreciate the most?

We're impressed with their dedication to helping us achieve our goals whenever they can or whenever we need them.

What was it about the company that you didn't like which they should do better?

Nothing that comes to mind.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Gaming
Ty Downing
Ty Downing, Co-Founder at SKYNAV
Posted 6 months ago

It was exceptionally great

TelTalk helped us navigate pandemic demand spikes by scaling customer support. Their 24/7 coverage for Tier 1 and Tier 2 workflows, plus dedicated content moderation and user verification, transformed our ability to maintain quality at volume.

What was the project name that you have worked with TelTalk?

Your 24/7 solution team

What service was provided as part of the project?

BPO Services

Describe your project in brief

From Day 1, this team has felt like part of our family. Their adaptability and dedication to our growth shine through their constant focus on improving customer experiences. They remain our trusted partner for even the most complex projects.

What is it about the company that you appreciate the most?

Anticipating challenges, optimizing workflows, scaling perfectly and acting on insights always.

What was it about the company that you didn't like which they should do better?

None. They were really good!

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • Completed
  • Other Industries
Alex Karp
Alex Karp, CEO at Palantir Technologies
Posted 7 months ago

Strategic Lead Generation has helped us multiplied our sales

Teltalk has successfully implemented a comprehensive lead generation strategy that has resulted in a remarkable 15% increase in inbound traffic. This growth has effectively enhanced our capability to attract and engage hot, targeted leads.

What was the project name that you have worked with TelTalk?

Lead Generation

What service was provided as part of the project?

BPO Services

Describe your project in brief

This was a wonderful experience where we could participate in creating an overall strategy while getting useful insights from Teltalk's experts. Everything was handled professionally, on time and without any obstacles.

What is it about the company that you appreciate the most?

Punctuality, professionalism and high engagement.

What was it about the company that you didn't like which they should do better?

noyhing specific

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Information Technology
Göran Andersson
Göran Andersson, CEO at EarthPercent
Posted 7 months ago

Integrated sensitive Services

They formed a well-combined team, did not need much time to be integrated, and took full control in communicating with the clients, including emailing and messaging in both Arabic and English. They were diplomatic, serious and dictionized in any encounter. The thing that impressed the most was that they managed to grasp even our working process and immediately refer complicated or sensitive cases to our regular team without any delays.

The co-operation also alleviated immense demands on our employees which permitted us to concentrate more on an application processing task instead of an identical request. TelTalk was truly an extension of our team as compared to outsourced service provider.

What was the project name that you have worked with TelTalk?

Clients Reunification

What service was provided as part of the project?

BPO Services

Describe your project in brief

Being a non-profit organization, we have experienced a riotous finding of inquiries during the Hungarian citizenship and family reunification period between February and May. The number of messages, calls, and disoriented clients overworked our own strength to the maximum. This is when we approached TelTalk and they helped us at the opportune moment.

What is it about the company that you appreciate the most?

The thing that we liked the most was their flexibility and their freedom to work without close supervision, they were working fast and rather efficiently. At best times, only a few minutes delay in the responses happened amidst the peak hours, though, their team would always manage to complete those responses within the same day.

What was it about the company that you didn't like which they should do better?

Assuming that we ever have to go through another such high-volume, again we would definitely like to work with TelTalk

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $50001 to $200000
  • Completed
  • Other Industries
HR Global Services
HR Global Services, Founder, CEO at HR Global Services
Posted 8 months ago

TelTalk handled our client support during the citizenship rush and really eased the pressure on us.

We started working with TelTalk during the Hungarian citizenship and family reunification period from February to May, and it honestly came just in time. We were overwhelmed with messages, calls, and confused clients, and their team jumped in and handled support without needing much from our side. They quickly understood how things work, responded to clients in both English and Arabic, and kept communication clear and respectful. They also flagged complicated cases for us to follow up on. The pressure dropped a lot once they came in, and we were able to focus more on processing applications instead of answering the same questions all day.

What was the project name that you have worked with TelTalk?

Customer Support

What service was provided as part of the project?

BPO Services

Describe your project in brief

We worked with TelTalk from Feb till around end of May during the rush for the Hungarian citizenship applications and family reunification. It was honestly crazy at first with the amount of people asking questions and needing help. Their team handled support for us and replied to clients through email and messages. They picked things up fast and were clear with people. We didn’t have to follow up with them much. They flagged any serious cases to our internal team and helped us keep things running smooth. The stress was way less having them onboard. Would definitely work with them again if things get that busy.

What is it about the company that you appreciate the most?

What we liked most was how quickly they adapted and took ownership without needing constant follow-up. They felt more like part of our team than an outside company.

What was it about the company that you didn't like which they should do better?

Sometimes there was a slight delay in replies during peak hours, but nothing major and they always caught up by the end of the day.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Legal & Compliance
Study Gate Group Media
Study Gate Group Media, Marketing Manager at Study Gate Group
Posted 8 months ago

TelTalk handled student and parent support, making the whole process smoother and less stressful.

We started working with TelTalk in April 2025 to help us manage support for students applying to study in Europe and their parents. The volume of messages and questions was high, and their team helped a lot with handling follow-ups, answering questions about universities and majors, and calming worried parents. They also did cold calls to parents who showed interest but hadn’t taken action yet. Thanks to that, three students have already traveled and started studying abroad. Their communication is clear, friendly, and respectful, and they became an essential part of our team during this process.

What was the project name that you have worked with TelTalk?

Study Support & Lead Engagement for EU Student Programs

What service was provided as part of the project?

BPO Services

Describe your project in brief

We’re working with TelTalk to handle customer support and outbound calling for our European study programs. The project started in April 2025 and is still ongoing. TelTalk helps us support students and parents with questions about universities, majors, and visa paperwork. They also handle cold calls to parents who showed interest before, helping them take the next step. So far, three students have already traveled and started studying in Europe thanks to these efforts. The team is responsive and understands how to talk to families in a respectful and simple way, which really helps build trust.

What is it about the company that you appreciate the most?

They’re quick to respond, handle both parents and students with care, and never made things feel robotic or scripted.

What was it about the company that you didn't like which they should do better?

Sometimes there were small delays in response time when things got very busy, but they always caught up fast.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • In Progress
  • Education