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Contact Center Specialists

The Call Center Doctors provide complete contact center solutions—from staffing and training to predictive dialing, CRM integration, and quality control. We build high-performance teams, optimize workflows, and deliver detailed, reporting, ensuring your business achieves maximum productivity, better conversions, and measurable growth with every call.

United States United States
12828 Willow Centre Dr Ste D # 255 , Houston, Texas 77066
NA
1,000 - 9,999
2021

Service Focus

Focus of BPO Services
  • Customer Service - 10%
  • Technical Support - 10%
  • Chat Services - 10%
  • Lead Generation - 10%
  • Call Center Services - 60%

Industry Focus

  • Business Services - 100%

Client Focus

35% Medium Business
35% Small Business
30% Large Business

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Client Portfolio of The Call Center Doctors

Project Industry

  • Advertising & Marketing - 100.0%

Major Industry Focus

Advertising & Marketing

Project Cost

  • Not Disclosed - 100.0%

Common Project Cost

Not Disclosed

Project Timeline

  • Not Disclosed - 100.0%

Project Timeline

Not Disclosed

Portfolios: 1

Call Center Doctors

Call Center Doctors

  • Call Center Doctors screenshot 1
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Advertising & Marketing

Call Center Doctors (CCDocs) is a full-cycle contact center solutions provider helping businesses scale sales, support, and service with end-to-end managed operations. Founded in 2021, CCDocs has deployed nearly 1,000 agents across industries including solar, mortgage refinance, merchant cash advance (MCA), timeshare exit, and commercial cleaning.

Unlike traditional outsourcing vendors, CCDocs delivers complete contact center ecosystems — from agent recruiting and training to script design, dialer buildouts, CRM integrations, QA frameworks, LMS, and ongoing coaching. This holistic model consistently drives 30%–200% conversion lifts while reducing operational costs.

Key Capabilities:

  • Recruitment & Training: Build world-class sales and support teams with proven onboarding and LMS tools.

  • Dialer & CRM Integration: Full-cycle dialer management, number hygiene, and two-way CRM integrations for data accuracy.

  • Quality Assurance & Reporting: Auto-QA, calibration, and transparent performance dashboards.

  • Industries Served: Solar, mortgage refi, MCA, timeshare exit, commercial cleaning, and more.

At CCDocs, we believe contact centers should be more than staffing solutions — they should be performance engines. By aligning people, process, and technology under one umbrella, we help clients achieve scalable growth with integrity and transparency.

🌐 Learn more: https://ccdocs.com

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