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Back Office and Virtual Assistant Services

The Hour is a USA-based leading and trusted Business Outsourcing Partner and Virtual Assistant service provider. Supporting SME's, large companies, and Startups. Supporting the clients to build remote teams, by providing experienced staff right from their industry.

Be it a Back office administrative support, Customer Support, Data Annotation, Chat/Email/Phone Support or Virtual Assistant Support, we got you covered.

Spend time to grow your business and stop struggling with minutia, just delegate it to our Remote Specialist who is ready to handle recurring and specialized tasks right from day one.

United States United States
16 Middle Neck Rd #551, Great Neck, NYC, New York 11021
< $25/hr
50 - 249

Service Focus

Focus of BPO Services
  • Customer Service - 10%
  • Virtual Assistant - 20%
  • Technical Support - 5%
  • Back Office Services - 50%
  • Chat Services - 5%
  • Lead Generation - 5%
  • Email Support - 5%

Detailed Reviews of The Hour.co

5.0 1 Review
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Richard Walker
Richard Walker
Posted 10 months ago

My experience with Thehour.co's virtual assistant services has been outstanding

My experience with Thehour.co's virtual assistant services has been excellent. From the start, their team took the time to understand our needs and provided tailored support. The virtual assistants are highly skilled and professional, helping with everything from managing schedules and client communications to handling data entry and follow-ups. This has allowed our team to focus on more important tasks. Thehour.co's support is flexible and available 24/7, ensuring smooth operations around the clock. Overall, working with them has saved us time, reduced costs, and helped improve our efficiency, making a real difference in our business.

What was the project name that you have worked with The Hour.co?

Insurance Agency

What service was provided as part of the project?

BPO Services

Describe your project in brief

We have a Insurance agency

What is it about the company that you appreciate the most?

What I liked most about Thehour.co is their personalized, high-quality support. Their virtual assistants are skilled, adaptable, and seamlessly integrate into our workflow. The 24/7 support is a huge plus, helping us stay productive around the clock. Overall, their professionalism and attention to detail make them stand out.

What was it about the company that you didn't like which they should do better?

There’s really not much I didn’t like about Thehour.co. If I had to mention something, it would be that the initial onboarding process took a bit longer than expected, but once everything was set up, the service has been smooth and efficient. It was worth the wait for the high-quality, tailored support we now receive.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $10001 to $50000
  • In Progress
  • Insurance