Kindly share your feedback on how Goodfirms has been doing so far in increasing your visibility among potential clients.
Goodfirms has been an excellent portal so far. We are extremely happy regarding the visibility and reach we have been getting through Goodfirms.
Please introduce your company and give a brief about your role within the organization.
We are a Digital Marketing and software development company that drives digital innovation through thought leadership and creative excellence. With our leading-edge approach, we devise ingenious strategies and outcomes to incubate iconic brands with a competitive advantage. We bring in a spark of creativity, a little zest of expert analytics, a whole lot of research & a master touch of experience in creating brands that leave a trail of legacy.
We’re a team of creative thinkers, wise strategists, techie nerds, daring risk-takers, and great ideators, all rolled into one unparalleled team of superheroes called the Pixelflies. We adopt cutting-edge technologies, brainstorm out-of-the-box creative ideas, and devise foolproof, result-based strategies to deliver mind-blowing works of digital epicness.
Our plethora of Digital Services includes Web Development, Mobile Application Development, Software Solutions, SEO services, Pay Per Click Campaigns, Social Media Marketing, and more. As a full-suite Digital Services Provider, Pixelfly Innovations blends in a perfect recipe of research, design, strategy & marketing to creatively drive businesses & brands onto obtaining unprecedented milestones.
What is the story behind starting this company?
Probably, from my previous experience of starting a successful business, I realized that there was a huge demand for quality software development and online marketing services. We identified that there was a huge gap in the market regarding how these digital services are offered. Either there was a lack of quality or the cost of quality services were out of reach for small businesses to opt for. Hence, we came up with this initiative to bring in the best of two worlds. We believe in providing unmatched quality at affordable prices.
How does your company differentiate itself from the competition?
We believe in a Creatively Smart Approach, Research Driven Strategy, and providing Cost-Effective Solutions. We create strong engagements with bold concepts & innovative thinking to deliver our clients gob-smacking results! We devise a perfect rock-solid strategy that will drive the businesses to grow beyond their expectations. We also ensure that our digital solutions are budget-friendly but don't compromise on delivering quality results & a significant ROI.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
In this Digital Era, every business, may it be a huge organization or a small local business needs a strong digital presence. This drives a strong need for software solutions and digital marketing services. Hence, we believe in serving businesses of all sectors and sizes.
Please share some of the services that you offer for which clients approach you the most for?
Most of our clients are from Education, FMCG, Real Estate, Engineering and Manufacturing, Food, and organic sectors. We specialize in providing robust eCommerce solutions. We are also for providing end to end branding solutions including but not limited to digital marketing, graphic design, promotional videography, and lots more.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Our warm culture of fraternizing and delivering outstanding results has allowed us to forge meaningful, long-lasting relationships with our clients from all over the world. I would to take up this opportunity and would like to admit that each and every client we have been serving and served so far are extremely satisfied with the services we have offered to them. This is a very proud achievement for us as a team.
What kind of support system do you offer to your clients for catering to their queries and issues?
We have a very systematic support facility that we offer to our clients. There are multiple ways how our customers can reach out to us. We have a robust ticketing system where our staff is always willing to resolve all the customer queries. We also offer direct call support; email support and chat support all available 24/7.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We follow different payment structures based on the type of project. To mention a few, we have projects with fixed costs, monthly and annual subscriptions, pay per feature, and hourly charges.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
No. We do not have any such minimum budget requirement. We treat every project equally irrespective of how big or small the budget or project is. In fact, this is one of the core values on which Pixelfly Innovations is built upon.
What is the price range (min and max) of the projects that you catered to in 2020?
Our projects ranged between 2000 USD to 50000 USD.
Where do you see your company in the next 10 years?
We look forward to harnessing state-of-the-art technologies and processes that maximize our clientele's business productivity and create a meaningful relationship with their audience to build better digital experiences. We look forward to placing ourselves as one of the best Digital Solution providers in the market in the next 10 years.
