Triniter

A reliable outsourcing at $1049/mo/person
5.0 (6 Reviews) Write a Review

Triniter Overview

NA
1,000 - 9,999
2015
Triniter helps top companies to expand and build specialized teams in customer service, back-office support, automation and AI. We have a global presence having offices in Miami, Manila, and Chennai. We have the highest customer retention and repetition rate in the industry which speaks for our quality.

Triniter helps top companies to expand and build specialized teams in customer service, back-office support, automation and AI. We have a global presence having offices in Miami, Manila, and Chennai. We have the highest customer retention and repetition rate in the industry which speaks for our quality.

Key Clients

PayPal, TheUKApps, eTAG Services, Microsoft, The Runway Designer Wear

us
United States
Triniter
8345 NW 66 St #D9078, Miami, Florida 33166
7866001276
in
India
Triniter
4, Mangadu Main Road, Pattur, Chennai, Tamil Nadu 600122
+919884915642
ph
Philippines
Triniter
LFCC, Martinez Building, #1, San Roque, Daliao,, Davao City, Davao 8000
gb
United Kingdom
Triniter
82, Portway, Stratford,, London, London E15 3QJ
+447556077897
Focus Area
Service Focus
  • BPO Services
100%
Client Focus
  • Medium Business($10M - $1B)
  • Small Business(< $10M)
  • Large Business(> $1B)
70%
20%
10%
Industries Focus
  • Enterprise
  • Startups
  • Business Services
40%
40%
20%

Triniter Reviews

5.0 (6 Reviews)

One of the best customer services we ever used

J
posted on 16/12/20
We have an internet business in Florida. One of the challenges we have is customer support. Because, our clients' website might go down even during the night time and they would call us for support. So, we wanted to hire a company who is a tech-savvy as well as who speaks multiple languages. We tried a few different services. Nothing seemed to have worked out. We came to know about Triniter through our friend. It turned out to be one of the best decisions we made in 2020. They took well care of our clients and totally took over. We can now sleep tight without worrying about receiving a call at the middle of night.

What is it about the company that you appreciate the most?

Their dedication to work and take care of our clients

What was it about the company that you didn't like which they should do better?

They might want to add Tamil language soon

Project Details
BPO Services
$0 to $10000
posted on 16/12/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Helped us with our customer support and bumped up the engagement rate to 78%

Narmadha Rayamuthu
posted on 6/2/21
We wanted to outsource our customer support as we were getting more number of inquiries. So, we looked around and asked our friends. They suggested three companies and one of them is Triniter BPO. We looked up their reviews and it was quite impressive. So, we went with them. We had a trial run for a month. It was mind blowing. We signed a year contract and they bumped up our customer engagement rate to 78% and people started leaving good reviews on Amazon. Our sales recently doubled thanks to their great customer support.

What is it about the company that you appreciate the most?

Their dedication and hard work

What was it about the company that you didn't like which they should do better?

I don't think of anything

Project Details
BPO Services
$0 to $10000
posted on 6/2/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

An honest company

P
posted on 14/12/20
Triniter is one of the most honesty companies I worked with. We hired them to outsource our customer support. From the day one, we could see a huge difference in a positive way. No wonder they have the highest clients retention rate in the industry. They served our clients so well that three of our clients referred our company to their friends and our sales almost doubled in the last three months. We are continuing to use their service in the future as well.

What is it about the company that you appreciate the most?

Their honesty. We checked their hours manually and what they reported is matched exactly with our calculation.

What was it about the company that you didn't like which they should do better?

They can charge a bit higher for what they provide.

Project Details
BPO Services
$10001 to $50000
posted on 14/12/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

They have been a partner for our outreach campaign for a year now

J
posted on 11/1/21
We hired Triniter through referral from a friend of mine. We never looked back. We tried around three companies in the past to do our outreaching campaign for our affiliates. None of them seemed fruitful. However, when Triniter came into the picture, the course started changing. Though, we had a little challenges at the beginning, our account manager Mario overcame it quickly.

Now they have been running our fifteen campaigns and all of them are successful.
Project Details
BPO Services
$10001 to $50000
posted on 11/1/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

There is such a relief after I outsourced our work

J
posted on 23/12/20
We were looking for a company to outsource our writing services. However, we needed to have around 300 company profiles written in a month which is way too short. So, we wanted to make sure we choose the right company. We hired Triniter. They allocated the right resource and completed the project in a month. We will hire them again.

What is it about the company that you appreciate the most?

Their on time commitment

What was it about the company that you didn't like which they should do better?

Office lightings

Project Details
BPO Services
$0 to $10000
posted on 23/12/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

One of the best services I hired

J
posted on 16/9/20
We hired Triniter to do data entry services for all our company data. We had more than 10000 data to be entered. They finished it in just 30 days. One of our QA people checked the quality. So far, he was not able to find any error. They are both polite and professional people. Thanks Triniter for your great services.
Project Details
BPO Services
posted on 16/9/20
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings