Twendee

4.5 1 Review

Verified

Visit website

Write a Review Claimed Profile

Where Software Expertise Meets Web3 Innovation

Our Achievements:

🥈Top #2 - ETH Vietnam Hackathon 2024

🥈Top Blockchain Company in Vietnam (Reviewed by Clutch.io)

🔝Top Blockchain Company in Vietnam (GoodFirms.co)

🏅ISO 9001:2015 Certified

🎖️ISO 27001:2013 Certified

Twendee is a trusted IT partner delivering full-cycle software and blockchain solutions since 2018. We specialize in Custom Software Development, AI-powered applications, Outstaffing, and QA Testing. Through Twendee Labs, we lead blockchain innovation in Vietnam with enterprise-grade Web3 solutions.
With a strong focus on quality, agility, and results, we empower businesses to grow sustainably — from traditional systems to decentralized platforms.

Vietnam

My Dinh 2, Ha noi, Hanoi 10000

(+84) 362 962 835

Vietnam

7th floor, Detech Building, No 8, Ton That Thuyet Str, My Dinh 2 Nam Tu Liem Dist, 10000

Service Focus

Focus of Blockchain Technology

Smart Contract Development - 20%
Private Blockchain Development - 20%
Ethereum - 20%
Cryptocurrency Exchange - 20%
Wallet Development - 10%
STO Development - 10%

Focus of E-commerce Development

Shopify - 20%
Bigcommerce - 20%
Salesforce Commerce Cloud - 20%
Zen Cart - 20%
Virtuemart - 20%

Focus of Cloud Computing Services

Amazon (AWS) - 20%
Google App Engine - 10%
SaaS - 20%
Private Cloud - 10%
Hybrid Cloud - 20%
Amazon EC2 - 10%
AWS Lambda - 10%

Focus of Supply Chain & Logistics

Customs Brokerage Services - 10%
Fulfillment Services - 15%
Shipping - 20%
Third Party Logistics - 20%
Supply Chain Consulting - 10%
Supply Chain Operations - 15%
Logistics & Transportation - 10%

Industry Focus

Financial & Payments - 20%
Healthcare & Medical - 20%
E-commerce - 20%
Information Technology - 10%
Advertising & Marketing - 5%
Automotive - 5%
Business Services - 5%
Gambling - 5%
Banking - 5%
Insurance - 5%

Client Focus

50% Medium Business

30% Small Business

20% Large Business

Detailed Reviews of Twendee

4.5 1 Review

Thao Dang, Planner at Creative Point

Posted on Sep 26, 2023

Amazing client service

The opportunity to collaborate with Twendee on this project was beneficial. I had little experience with computers because I worked for an event agency.
They were really patient in explaining everything to me and greatly assisted me in finishing this project for my business. To come up with the finest solution at the right pricing, we had numerous discussions.

What was the project name that you have worked with Twendee?

Check-in event app

What service was provided as part of the project?

Mobile App Development, Web Development

Describe your project in brief

Build up the application for event organizers to manage all the guest's attendance at the event.
By sending the invitation with the QR code, attendees can show the invitation on their mobile to the check-in counter, the process to verify will be easy & very fast.

What is it about the company that you appreciate the most?

Despite being a young team, they maintain a professional demeanor. They always try to offer the best solution to your business.

What was it about the company that you didn't like which they should do better?

Maybe about time management

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$0 to $10000
Completed
Advertising & Marketing

Executive Interview of Twendee

LE HOANG LONG (Erik)

CEO

Visit Profile

Please provide your feedback on how GoodFirms has contributed to increasing your visibility among potential clients?

GoodFirms is a reputable review and rating platform, you helped us to:

Enhance our credibility: potential clients often look for verified reviews and testimonials before making decisions
Increase exposure: GoodFirms is a widely visited platform by businesses looking for reliable service providers
Generate new leads

Please introduce your company and describe your role within the organization.

Founded in 2018 Twendee is a global leader in full-cycle software development, empowering businesses with transformative solutions across blockchain, web, mobile, enterprise, and data analytics. With a mission to drive digital innovation, Twendee delivers end-to-end services, from consulting and UX/UI design to development, deployment, maintenance, and upgrades, ensuring clients thrive in the digital age.

Our main competencies are:

End-to-end expertise
Reliable partnership
Cost-effective solutions
Security and Scalability

What inspired the founding of your company, and what is the story behind its inception?

Vietnam is an emerging country with strong IT capabilities. We are fast learners and tech-savvy developers. In my opinion, Vietnamese professionals have the competencies needed to work with top technology companies worldwide. After 10 years of working in various IT outsourcing companies in Vietnam, I decided to pursue my own dream with this vision in mind.

What are the core values and principles that drive your company's culture, and how do you ensure alignment with these values across your team?

Transparency: ensures that communication is open and honest, fostering trust among team members and with clients.
Collaboration: encourages teamwork and the sharing of ideas, enabling us to tackle challenges effectively and innovate continuously.
Win-win: thinking drives us to create solutions that benefit both our clients and our company, ensuring mutual success.
Reliability: underpins our commitment to consistently deliver high-quality results and meet our promises.

Can you highlight some of the key achievements or milestones your company has accomplished since its inception?

+50 clients from +10 countries all over the world
+100 projects
+98% Client Retention
+70 experience developers
Top blockchain development company in Vietnam

Could you explain your company's business model? Do you primarily operate with an in-house team or utilize third-party vendors/outsourcing?

We are providing professional IT services to customers all over the world. which include:

Software Outsourcing & Maintenance (Software Development, Offshore/Lab Center)
Blockchain/AI/Cloud Solutions Consulting
DX Consulting & Deployment

We are flexible in our operations, whether working with an in-house team or utilizing third-party vendors. This flexibility depends on the project's size, required technologies, and the customer's location.

How does your company differentiate itself from competitors in the industry?

We consider service quality our top priority. With a customer-centric approach, we strive to resolve any problems our customers face, not just technical issues. From our perspective, our customers' growth is our growth.

How would you describe the dynamics within your team, and how do you foster collaboration and teamwork to achieve common goals?

We have designed a flat working space where everyone can communicate directly with each other. Flat communication is essential for fostering good collaboration and teamwork
For every department and project, we require daily reports to synchronize current progress.
We also apply Agile principles in every aspect of management within the company.

What measures do you take to support the professional development and growth of your employees? Do you offer training programs or opportunities for skill enhancement?

We prioritize the professional development of our employees through several key initiatives:

Personalized Growth Plans: We work with each employee to create tailored development plans aligned with their career goals and our company's needs.
Regular Training Programs: We offer a mix of in-house and external training sessions covering technical skills, soft skills, and industry trends.
Mentorship Program: Senior staff members mentor junior employees, fostering knowledge transfer and career guidance.
Conference and Workshop Attendance: We sponsor employees to attend relevant industry conferences and workshops to stay updated on the latest technologies.
Online Learning Platforms: Employees have access to subscriptions for online learning platforms like Coursera and Udemy.
Internal Knowledge Sharing: We host regular 'Tech Talks' where team members share expertise on various topics.
Certification Support: We provide financial support and study time for employees pursuing relevant professional certifications.
Cross-functional Projects: Employees are encouraged to participate in projects outside their primary roles to broaden their skill sets.

Could you share a notable success story or case study that exemplifies the impact your company has had on a client's business?

Case Study: Empowering a Korean Startup's Growth

Client: A Korean startup (name withheld for confidentiality) Engagement: Ongoing since 2019

Services Provided: Full-stack system development and continuous support

Project Overview: In 2019, we began working with this Korean startup, building their entire system from the ground up.

Impact: After 5 years of collaboration, the startup is on track to achieve $20 million in yearly revenue. This remarkable growth is a testament to:

The scalability and reliability of our developed system
Our ability to adapt the technology to evolving market needs
The strength of our ongoing support and development efforts

What industries do you primarily cater to, and do you have a significant percentage of repeat clients? If so, what is the ratio of repeat clients?

We primarily cater to the following industries:

1.   Blockchain and Cryptocurrency
2.   Education (EDUTECH) and Medical Tech (MEDTECH)
3.   Financial Services
4.   Cybersecurity
5.   Healthcare
6.   E-commerce
7.   Manufacturing
8.   Government and Public Sector

Our expertise in blockchain technology is indeed a core part of our service offerings and applies across multiple industries.

As for repeat clients, we maintain a high retention rate. Approximately 70% of our clients are repeat customers, engaging us for multiple projects or ongoing services. This high ratio of repeat business demonstrates the value of our software solutions, our commitment to client satisfaction, and our ability to build long-term partnerships.

What initiatives does your company undertake to foster innovation and stay at the forefront of industry trends? Do you invest in research and development projects?

At Twendee, we prioritize innovation and staying ahead of industry trends through several key initiatives:

1.   Dedicated R&D Team: We have a specialized team focused on exploring emerging technologies, particularly in blockchain, AI, and cybersecurity.
2.   Collaborative Research: We partner with universities and tech institutes for joint research projects.
3.   Hackathons and Innovation Challenges: Regular internal events to spark creative problem-solving.
4.   Continuous Learning Program: Employees are encouraged to dedicate time to learning new technologies and methodologies.
5.   Industry Partnerships: We collaborate with tech leaders to stay updated on cutting-edge developments.
6.   Conference Participation: Active involvement in major tech conferences for knowledge sharing and networking.
7.   Open Source Contributions: We contribute to and maintain open-source projects in our areas of expertise.

We invest approximately 15% of our annual revenue in R&D projects, focusing on advancing our blockchain solutions, enhancing AI capabilities, and developing new cybersecurity technologies.

Please share some of the most sought-after services that clients approach your company for.

Our most sought-after services reflect our expertise in blockchain technology and innovative software solutions. Here are the top services clients frequently approach us for:
Blockchain Development:

Custom blockchain platforms for enterprise use
Smart contract development
Decentralized application (DApp) creation

FinTech Solutions:

Cryptocurrency exchange platforms
Blockchain-based payment systems
Digital wallet development

Enterprise Software Development:

Custom ERP and CRM systems
Workflow automation solutions
Legacy system modernization

Mobile App Development:

Cross-platform mobile applications
IoT-integrated mobile solutions

How do you build and maintain strong relationships with your clients, and what mechanisms do you have in place for gathering and acting upon client feedback?

We prioritize building and maintaining strong client relationships through several key strategies:

Dedicated Account Managers: Each client has a dedicated point of contact for consistent communication.
Regular Check-ins: We schedule periodic meetings to discuss project progress and address any concerns.
Transparent Communication: We maintain open channels for real-time updates and issue resolution.
Collaborative Approach: We involve clients in key decision-making processes throughout projects.
Knowledge Sharing: We provide clients with insights into emerging technologies and industry trends.

For gathering and acting on client feedback, we have established the following mechanisms:

Post-Project Surveys: Comprehensive feedback collection after project completion.
Quarterly Review Meetings: In-depth discussions on overall satisfaction and areas for improvement.
Feedback Integration Workshops: Internal sessions to analyze and act on client input.
Continuous Improvement Program: A structured approach to implementing feedback-driven changes.

How has your company adapted to changes and challenges in the business landscape, and what strategies have you employed to ensure resilience and sustainability?

We've adapted to changes and challenges in the business landscape through several key strategies:

Agile Methodology: We've fully embraced agile practices, allowing us to quickly pivot and adjust to market changes and client needs.
Diversification: We've expanded our service offerings, particularly in blockchain and AI, to reduce reliance on any single market segment.
Continuous Learning: We've implemented a company-wide continuous learning program to keep our team's skills current with rapidly evolving technologies.
Strategic Partnerships: We've formed alliances with key technology providers and local partners in new markets to enhance our capabilities and reach.
Financial Prudence: We maintain a healthy cash reserve and practice careful financial management to weather economic uncertainties.
Client-Centric Approach: We've deepened our focus on understanding and adapting to changing client needs, especially in emerging areas like blockchain adoption.
Talent Retention: We've enhanced our employee benefits and professional development programs to retain top talent in a competitive market.

What payment structure do you typically follow when billing clients? Is it Pay per Feature, Fixed Cost, or Pay per Milestone (phases, months, versions, etc.)?

Fixed Cost
Time & Material

Do you accept projects that meet your basic budget requirements? If yes, what is the minimum budget requirement? If not, what is the minimum budget you have worked with in the past?

Yes, currently we accept $5k as the minimum budget requirement.

Can you provide an overview of the price range (minimum and maximum) of the projects your company worked on in 2023?

Min: $10k
Max: $200k

What technological capabilities does your company possess, and are there any ongoing or planned investments in technology infrastructure or tools to enhance your services?

Twendee possesses a robust set of technological capabilities, with a strong focus on blockchain and related cutting-edge technologies. Our key capabilities include:

Blockchain Development: Advanced expertise in various blockchain platforms and protocols.
AI and Machine Learning: Capabilities in developing and implementing AI solutions across various applications.
Cybersecurity: Advanced threat detection, prevention, and secure system development.
Cloud Computing: Proficiency in major cloud platforms and cloud-native development.
IoT Integration: Ability to develop and integrate IoT solutions with our software and blockchain systems.
Mobile and Web Development: Full-stack development capabilities for cross-platform solutions.
Big Data Analytics: Advanced data processing and analysis capabilities.

Where do you envision your company in the next 10 years? What are your long-term goals and aspirations for growth and development?

We aim to become a global IT services provider with offices on every continent
1000+ Employees
$200M yearly revenue