UBASE ASIA

Satisfying Partners Customers

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UBASE is a leading BPO service company with a contact center of 13,000 seats and 17 Apple repair centers (IT equipment maintenance service) nationwide.

Since its establishment in 1999, UBASE has been striving to provide the best customer experience services. We emphasize that the survival of the company depends on the customer’s choice. To maximize the happiness and satisfaction of our customers, we provide the best customer experience based on CRM experts, strong infrastructure and the best technology available.

All employees have opportunities to expand their capability and develop career plans regardless of age, gender, title, and disability. We provide various benefits to our employees. These include sleeping and health keeper room health care center, resting place, feeding room and cafeteria. In addition, employees enjoy four major insurance coverage and paid annual and maternity leave.

We will continue to listen to our employees, clients, and customers and grow into a global outsourcing company that provides a higher level of service.

Vision Statement: "Satisfying partners by satisfying partner’s customers”

At UBASE, we believe that the future of the company depends on customers’ satisfaction. To maximize the happiness and satisfaction of our customers, we provide the best customer experience based on CRM experts, strong infrastructure and the best technology available.

Certifications

ISO 27001
Great Place To Work
NA
250 - 999
2018
Locations
Malaysia
Ken Gallery, Menara Ken TTDI, Kuala Lumpur, Kuala Lumpur 60000
03-9775 5442
South Korea
345 Ttukseom-ro, Seongdong-gu, Seoul, Seoul 04780
+82 2-420-0001
Taiwan
62號, Nanjing W Rd, Datong District,, Xizhi, New Taipei City
+886 2 2559 7711
Japan
66 Horikawacho, Saiwai Ward, Kawasaki, Kanagawa 212-0013, Japan, Kawasaki, Kanagawa
044-201-8560

Focus Areas

Service Focus

100%
  • BPO Services

Client Focus

40%
30%
30%
  • Large Business
  • Medium Business
  • Small Business

Industry Focus

100%
  • Business Services

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