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Automate business processes in Odoo

UBM SOFT is your reliable partner in implementing and supporting the Odoo ERP system. 
UBM SOFT helps companies transition to modern management standards through automation of CRM, ERP, and BPM processes. Our team provides customized solutions tailored to your business objectives, goals, and scaling plans, ensuring comprehensive support at every stage of your digital transformation.
As an official Odoo partner, we offer deep expertise in configuring modules including inventory management, purchasing, sales, finance, and HR.
By choosing UBM SOFT, you get more than just software-you gain a reliable tool for growing your profits.

Ukraine Ukraine
Kryvalivska 7, Cherkasy, Cherkas'ka 18000
+380672437841
$50 - $99/hr
10 - 49
2022

Service Focus

Focus of Implementation Services
  • CRM Consulting - 40%
  • ERP Consulting - 60%

Industry Focus

  • Manufacturing - 40%
  • Retail - 40%
  • Transportation & Logistics - 20%

Client Focus

80% Small Business
20% Medium Business

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Client Portfolio of UBM SOFT

Project Industry

  • Retail - 100.0%

Major Industry Focus

Retail

Project Cost

  • Not Disclosed - 100.0%

Common Project Cost

Not Disclosed

Project Timeline

  • Not Disclosed - 100.0%

Project Timeline

Not Disclosed

Clients: 6

  • IT-LANCE
  • UGEARS
  • NAOMI 24
  • RKB Trade SA
  • Harvest Center
  • ZDRAVO

Portfolios: 1

Odoo System Implementation for RKB TRADE SA

Odoo System Implementation for RKB TRADE SA

  • Odoo System Implementation for RKB TRADE SA screenshot 1
Not Disclosed
Not Disclosed
Retail

Optimizing Customer Service and Automating Operational Processes

RKB TRADE SA is a company committed to high service standards. To scale the business and improve partner interactions, there was a need for a unified digital ecosystem.
The main goal was to create an integrated environment for sales and support management. It was necessary to move away from disparate tools in favor of a single system that would automate routine operations.
Implemented Solution
Based on the Odoo platform, the UBM Soft team deployed a complex of modules covering key business aspects:
CRM (Customer Relationship Management): Complete control over the sales funnel, communication history, and analytics collection in one window.
Integrated IP Telephony: Call automation, call logging, and the ability to make calls directly from the customer card.
Order Formation: Maximum acceleration of the commercial proposal and invoice preparation process, minimizing human error.
Customer Technical Support: Implementation of a ticketing system for quick and quality response to user requests.
Implementation Results
Through the transition to Odoo, RKB TRADE SA achieved:
Process Transparency: All stages of customer interaction, from the first call to the order, are now tracked in the system.
Increased Speed: Order formation automation enabled the sales department to process more requests in the same time.
Quality Service: The technical support module ensures that no request goes unnoticed.
Conclusion: Odoo implementation became the foundation for improving customer interactions and provided a reliable base for RKB TRADE SA's further growth.

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