Upstream BPO

Upstream BPO (MSC) Sdn Bhd multiple award-wining company, specialized in Business process outsourcing services focus on Inbound Call Centre Service, Outbound Call Centre Services, , as well as Sales & Marketing management. We one of the top companies in Asia with excellent experience in Customer services, Appointment settings, Telemarketing, Tele Sales and B2B Lead generation services.

In 2015 Upstream BPO Sdn Bhd Got MSC status Malaysia from MDEC. In  the past years, Upstream BPO Serviced 700+ customers across 24 countries

Our management team comprises of multi-disciplined professionals with over 50 years of cumulative work experience spanning four continents. The heart of our modus operandi is a high-performance-centric environment where KPIs and milestones are regularly monitored, and immediate actions are taken where required.

Today, from our Head office in Cyberjaya, Malaysia we deliver the most comprehensive solution to small, medium-sized and large scale businesses across North America, Asia, Middle East, Australia, and Europe. Our proven service portfolio meets the varying needs of customers with a complete solution. Our proven Quality Service allows us to provide all our customers with efficient solutions.