Overview

About UXReactor

UXReactor Inc., headquartered in the San Francisco Bay Area, California, is a globally acclaimed consulting firm known for its excellence in user-centered design. Established in 2015 by two Harvard Business School alumni, the firm was built on a vision to scale the impact of user-centered design across organizations. Marked by rapid growth, UXReactor has been a fixture on the Inc. 5000 list as the fastest-growing specialized UX Design and Research firm for four consecutive years (2020-2023).

The leadership at UXReactor is comprised of some of the most esteemed professionals in User Research and Design, each bringing over 15 years of experience from leading roles at renowned Silicon Valley organizations, including PayPal, Yahoo, eBay, TCS, UserZoom, and Citrix.



Our commitment to excellence is reflected in numerous accolades, such as the Fast Company Innovation by Design award (2017) and the SF Fast100 awards, which we've secured consecutively from 2020 to 2023. These awards affirm our dedication to delivering top-tier user-centered design services and sustaining a prominent position in the market.

What clients say

Review Analytics of UXReactor

Every review is verified through Goodfirms before it's published.

5.06 Verified Reviews
Quality5.0
Schedule & Timing5.0
Communication5.0
Overall5.0
Review Summary
Summarized from 6 verified reviews · Updated August 2026
Clients praise UXReactor for their comprehensive, user-centric approach to design that considers entire business ecosystems and user journeys. They appreciate the firm's industry knowledge, ability to translate complex requirements into intuitive interfaces, and strong project management practices including sprint planning and user testing. Clients value the external credibility UXReactor brings to validate UX importance, along with their friendly, collaborative approach to understanding client needs.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of UXReactor
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What reviewers mention most

Joe Giovannoli
Joe Giovannoli, Founder & CEO at 9Sail at 9SailVerified Review
Posted on Jun 21, 2024

IT was a great experience of UX/UI Design for 9Sail.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
App Designing (UI/UX)

They try to understand our requirements in detail and craft UX/UI accordingly. They response consider fast and on time. Sometime for some screens or some features which we are actually expecting them to propose/ suggest more attractive/ comprehensive design, but getting just ordinary and common design which did not impress us that much.

Dovydas Juškys
Dovydas Juškys, Owner at Candy POP at Candy POPVerified Review
Posted on Jun 21, 2024

UI/UX & Product Design for Candy POP

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
App Designing (UI/UX)Web Design

Projects completed on time and on budget. Excellent project management, with regular status meeting/reports, and proactive in mitigating known and last minute issue, and problems.

Chris Sharp
Chris Sharp, Chief Technology Officer, Digital Realty at Digital RealtyVerified Review
Posted on Jun 18, 2024

UX Research & Design Services for Digital Realty

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
App Designing (UI/UX)

They were extremely flexible in terms of plugging into our process and four-week sprint cycles. Their team was always available for anything we needed. We used project boards as well as held daily sync-ups, design sessions, and review sessions multiple times a week.

Kristopher Francis
Kristopher Francis, Helping Executives mitigate risk, measure security posture & attain Compliance at 360 AdvancedVerified Review
Posted on Jun 18, 2024

UI/UX Design for 360 Advanced, Inc.

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
App Designing (UI/UX)Web Design

UXReactor performed exceptionally well in terms of project management. They were transparent, and they went above and beyond to stay within budget and meet the deadline. They were also incredibly flexible when we needed them to be, but they made sure that that flexibility didn’t impact their ability to generate quality work. They clearly have a very savvy process in helping their customers get the best in terms of working with them. We coordinated and collaborated through Figma, Notion, and Asana.

William Swaim
William Swaim, Inside Sales Engineer at Hoffman Hydronics at Hoffman Hydronics at Hoffman HydronicsVerified Review
Posted on Jun 13, 2024

UX/UI Design Services for Hoffman Hydronics

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Web Design

From a project management standpoint, UXReactor excelled in every aspect. They maintained clear and consistent communication, met all deadlines, and managed the project scope effectively. Their agile approach allowed flexibility and quick adaptations to any changes or feedback.

Adam Armstrong
Adam Armstrong, CEO at Contiki Holidays at ContikiVerified Review
Posted on May 15, 2024

UI/UX for CONTIKI

Overall rating5.0
Quality5.0
Communication5.0
Schedule & Timing5.0
Web Design

For an experimental concept, UXReactor was tasked with developing a net new experience. From the first discovery phase to the final output, a clickable visual prototype, they were in charge of every facet of the design process. Developing a cohesive structure that could combine five distinct goods into one was another aspect of the engagement. UXReactor confirmed the new information architecture through user testing, carried out a series of SME interviews and card sorting activities, and suggested two scalable design options for implementation in order to do this. We worked with UXReactor once again in subsequent engagements to aid with unfinished workflows for products that already existed and needed UX improvement. They conducted many discovery sessions with different stakeholders to acquire the necessary information to produce a comprehensive, user-friendly experience, and they conducted early design audits to identify areas for improvement.

Focus

Service Focus of UXReactor

How the team's effort is distributed across services.

90%

Industries Focus

20%10%10%10%10%5%5%5%5%

Client Focus

Small Business25%
Medium Business45%
Large Business30%
Selected Work

Client Portfolio of UXReactor

Where their work concentrates - by industry, budget, and timeline.

Project Industry

Other100%
Major industry focus
Other

Project Cost

Not Disclosed100%
Common project cost
Not Disclosed

Project Timeline

26 to 50 Weeks33%
51 to 100 Weeks67%
Typical timeline
51 to 100 Weeks

Clients: 21

TekionNokiaCDWCitrixAmericanExpressVMwareAVI NetworksCloudPhysicsRedSealDataCoreActianCompassGuardhatEarlensServiceNowFrontAd MediaCloudKnoxSilicone AngleArloRallyupTesla

Portfolios: 3

Where we are

Locations (3)

Offices where UXReactor operates.

Headquarter
United States

United States

5870 Stoneridge Mall Road Suite 125
Pleasanton, California 94588
+18888973228
India

India

Block 1, Level 5, My Home Hub Hitec City Road, Hitec City
Hyderabad, Telangana 500081
Colombia

Colombia

Colombian Chamber of Infrastructure- Cra. 43B #16-95, El Poblado
Medellin, Antioquia