Ann Chernyshova, Manager Manager at Schroders
Posted on Dec 22, 2021
They always help us even when we give them hard, unexpected tasks.
Vasterra updates our homepage by creating and uploading different banners on the website. They also help us update our content and provide technical support every time we face an IT issue. Moreover, the team works with us when we want to introduce new site features, such as online chat availability. Sometimes, we send them some creative requests that help us be more client-oriented and provide better services. For instance, in our online chat feature, we want customers to have choices in terms of communication channels. End users can either chat with us via the website or through our Telegram channel. Given this, Vasterra has worked to integrate the two channels on the website. In case we encounter issues related to such features, we contact them. Moreover, we give them different tasks all the time. Every week, we update the website for special activities like Black Friday sales.
What service was provided as part of the project?
Web Development
What is it about the company that you appreciate the most?
We measure success by checking the results of Vasterra’s work at the end of the day. If everything is online, if all banners are nicely done, and if a
The Vasterra team is open-minded. I can also contact them freely anytime, and they’re quick to respond.
Vasterra’s attitude toward their clients is the most impressive thing about them.
What was it about the company that you didn't like which they should do better?
I don't think there's anything they can improve on — working with them has been a satisfying experience.
Rating Breakdown
- Quality
- Schedule & Timing
- Communication
- Overall Rating
Project Detail
- $200000+