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Empowering Security in the Digital Age.

Voltron Operations specialises in cutting-edge cybersecurity solutions tailored to protect businesses of all sizes. Established with a mission to safeguard digital assets from evolving threats, Voltron Operations offers a comprehensive suite of services, including threat detection, vulnerability assessments, and incident response. With a team of seasoned experts at the forefront of cybersecurity innovation, Voltron Operations is committed to delivering proactive defence strategies that ensure the resilience and continuity of client operations in an increasingly digital world. For more information, visit https://voltronoperations.com/.

Certifications/Compliance

ISO 9001:2015
Pakistan Pakistan
Siddiq Trade Center, Block H Gulberg 2, Lahore, Punjab 54660, Lahore, Punjab 54660
16135550117
$25 - $49/hr
2 - 9

Service Focus

Focus of Supply Chain & Logistics
  • Supply Chain Operations - 10%
  • Logistics & Transportation - 90%
Focus of BPO Services
  • Customer Service - 25%
  • Telemarketing - 25%
  • Chat Services - 20%
  • Call Center Services - 30%
Focus of Web Development
  • Wordpress - 100%
Focus of Digital Marketing
  • SEO Services - 20%
  • Content Marketing - 20%
  • Social Media Marketing - 10%
  • PPC - 20%
  • Mobile App Marketing - 20%
  • Video Production - 10%
Focus of Animation & Multimedia
  • 3D - 100%

Industry Focus

  • Transportation & Logistics - 100%

Client Focus

70% Large Business
20% Medium Business
10% Small Business

Detailed Reviews of Voltron Operations

5.0 1 Review
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BPO Firm

My experience with Voltron Operations' customer service was excellent, marked by prompt, professiona

My overall experience with Voltron Operations' customer service was highly satisfactory. From the initial contact, the support team demonstrated exceptional professionalism and responsiveness. The representatives were well-trained and knowledgeable, providing clear and accurate solutions to my inquiries. The use of advanced CRM systems ensured that my interactions were smooth and efficient, significantly reducing wait times and facilitating prompt resolutions. Additionally, the team’s courteous and empathetic approach made the entire process seamless and pleasant. The combination of effective problem-solving and excellent communication left me with a positive impression of Voltron Operations and their commitment to customer satisfaction.

What was the project name that you have worked with Voltron Operations?

Virtual Customer Services Call

What service was provided as part of the project?

BPO Services

Describe your project in brief

I recently interacted with the customer service team at Voltron Operations, and I’m pleased to share that my experience was highly positive. The representatives were exceptionally professional and responsive, addressing my queries and concerns with impressive efficiency. The support provided was both knowledgeable and courteous, demonstrating a clear understanding of the issues at hand. Additionally, the integration of advanced CRM tools facilitated a smooth and streamlined process, significantly reducing wait times and ensuring that my issues were resolved promptly. Overall, Voltron Operations has shown a commendable commitment to customer satisfaction, and I appreciate the high level of service provided.

What is it about the company that you appreciate the most?

What I liked most about Voltron Operations was their efficient and empathetic customer service. The team’s ability to provide prompt and accurate solutions, combined with their courteous and professional demeanor, created a positive and seamless experience. Their advanced CRM system also significantly enhanced the overall process by reducing wait times and ensuring effective issue resolution.

What was it about the company that you didn't like which they should do better?

What I liked the least about Voltron Operations was the occasional delay in follow-up communications. While the initial support was prompt and effective, there were times when additional responses or updates took longer than expected, which slightly impacted the overall experience. Improving the timeliness of follow-up could further enhance their already strong customer service.

Rating Breakdown

  • Quality
  • Schedule & Timing
  • Communication
  • Overall Rating

Project Detail

  • $0 to $10000
  • Completed
  • Telecommunication