Overview
$25 - $49/hr
10 - 49
2016
VT Labs is a full-cycle custom software development company with 6+ years of experience. Our most essential strengths are Headless and E-commerce web development. We keep scalability a priority, using a headless architecture with Shopify Plus. Our mission is to eliminate bottlenecks that hold you back from getting things done.  Whether you're looking to PWA/SPA, Marketplace, CMS, ERP from scratch, revamp your existing product, migrate, integrate APIs, design

VT Labs is a full-cycle custom software development company with 6+ years of experience. Our most essential strengths are Headless and E-commerce web development. We keep scalability a priority, using a headless architecture with Shopify Plus. Our mission is to eliminate bottlenecks that hold you back from getting things done. 

Whether you're looking to PWA/SPA, Marketplace, CMS, ERP from scratch, revamp your existing product, migrate, integrate APIs, design an app, or UX testing, then you have come to the right profile. Our company is happy to manage Servers & 3rd Party API integrations, too. 

As Shopify Partners, we provide clients with custom solutions and strive to eliminate bottlenecks that hold back from getting things done. Always on, always Improving, changing, adding new features. Innovation works only when it is practical, so we apply the fullest potential of emerging technologies in any project. We always aim to make "great", not just "good enough". 

VT Labs is a family-owned company founded in 2016 in Tallinn. Our R&D office is located in Kyiv.

We are EU-based but work globally. Dozens of brands from all around the world exceeded their goals with our scalable solutions. With us, ecommerce gets better. Proven technologies for this magic are Ruby on Rails and React.JS.

Key Clients

Our focus is small and medium-sized businesses, you can view more info on Upwork https://www.upwork.com/agencies/~018911783e8ebfa09f

ee
Estonia
VT Labs
Sepapaja tn 6, Tallinn, Harju 15551
ua
Ukraine
VT Labs
Hryhorenka 38a, Kyiv, kyiv 02140
Focus Area
Service Focus
  • E-commerce Development
  • Software Development
  • Web Development
  • Web Designing (UI/UX)
50%
25%
15%
10%
Client Focus
  • Small Business(< $10M)
  • Medium Business($10M - $1B)
70%
30%
Industries Focus
  • Retail
  • E-commerce
  • Travel & Lifestyle
40%
30%
30%
Customer Reviews
5.0 (7 Reviews)

Extremely reliable software development partner

Ilya Seglin
posted on 4/3/21
We operated an online store for pet parents who are looking for healthy products. We offer dog and cat treats made from human-grade ingredients, all sourced in the USA.

We had an independent developer set up our store initially and eventually ran into problems. That’s when we found VT Labs – we needed a software development company for ongoing support as well and some customization to support our unique referral program.

We have been working with VT Labs for almost two years now and they have been amazing! Always responsive. They have been able to add new services and non-standard products, which our Shopify theme doesn’t support. Also, they helped us to implement new features on the app and to do some updates for its better functionality.

We are extremely satisfied working with VT Labs. They not just accomplished tasks but suggested reasonable options that provide a more seamless shopping experience for our customers. We are constantly working with VT Labs on implementing new features and improving user experience as our business and offering evolves.

What is it about the company that you appreciate the most?

Responsive, thorough and thoughtful

What was it about the company that you didn't like which they should do better?

NA

Project Details
E-commerce Development
$0 to $10000
posted on 4/3/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

We’re pretty satisfied with their service. So far, all things are good. We continue work

V
4 months ago
I’m the CEO and co-founder of Gera IT, an IT outsourcing company.

We looked for a Front-end developer with team leader and department manager experience. A person who is responsible for the produced code and project requirements. A candidate needed to analyze reported issues, proposing technical improvements for the product line.

We’ve known Alexander (CEO and Founder, VT labs) for a long time, so VT labs was the obvious choice.

We had a kick-off meeting with VT labs to discuss our goals. In a short time, our HR team received a couple of CVs for consideration. We gave a task for candidates we liked, and those who passed with the tasks proceeded to a series of interviews with our senior team members. Once we chose the candidate that fits us best, we agreed on costs and placed an offer for a senior frontend (React) programmer role to work as part of our in-house team.

We’re pretty satisfied with their service. So far, all things are good. We continue work
Pros :
  • a very smooth and fast recruiting process, good communication and leadership skills
Cons :
  • There is nothing that comes to my mind about doing better for VT labs
Project Details
Custom Shopify App (under NDA)
E-commerce Development
$10001 to $50000
In progress
4 months ago
  • Scheduling & Timeline
  • Value for money
  • Communication
  • Quality of deliverable
  • Customer support
  • Overall ratings
10 User Score
User Recommendation Score

I'm Marketer at Red Jumpers, a partner agency for IT companies. We create a trusted partner network of European tech companies and provide services

Tania Lazoryk
3 months ago
We looked for a Ruby on Rails developer who can take charge of a project and ensure that all the required coding is done correctly and efficiently. The ideal candidate needed to analyze reported issues, quickly determine the main problem, and propose technical improvements for the product line.
We exchanged contacts at the networking event and decided to consider them while speaking for developers, and they were by far the most professional and responsive.
We had a kick-off meeting with the VT Labs labs to discuss our goals for the project. After reviewing a few CVs, we decided to give a task to candidates we liked. Those who passed the task proceeded to interviews with our senior team members. In the end, we chose the candidate that fit us best and offered them a Ruby on Rails programming role on e-commerce project.

Pros :
  • They've been great to work with, and we're in the process of hiring more team members from them
Cons :
  • We're completely satisfied with everything. We're confident that they'll be able to help us meet our goals and continue providing excellent service.
Project Details
IT Staff Augmentation for Software Development Company
Web Development
$50001 to $200000
Completed
3 months ago
  • Scheduling & Timeline
  • Value for money
  • Communication
  • Quality of deliverable
  • Customer support
  • Overall ratings
10 User Score
User Recommendation Score

Reliable software development partner

Sébastien Geldof
posted on 30/7/21
I am the e-commerce manager at Rokoko.com - We run a headless e-commerce system (Webflow and Shopify) and needed to migrate several apps and APIs to Shopify scripts to improve the scalability of our store and improve the user experience at checkout. VT Labs were able to help define the scope of the project, understand the business value we were looking for and help implement the best solution. They were able to complete the project within budget and timeframe without any big issues. We will continue working with them in the future for other projects.

What is it about the company that you appreciate the most?

Reliable, good communication.

Project Details
E-commerce Development
$10001 to $50000
posted on 30/7/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

A very reliable software development partner. I look forward to our future projects together.

James Schweitzer
4 months ago
I am the E-commerce Specialist for Ten Thousand. We product high-quality athletic apparel.

We came into contact with VT Labs when we were looking to expand our web development operations and e-commerce platform.

VT Labs first worked with us on expanding our operations onto a new website meant for wholesale and team sales. They helped us to implement new features on Shopify and to do some updates for its better functionality. Their thinking is very outside the box and all of our problems were able to be fixed with creative solutions.
Pros :
  • The effective communication and friendly team we are working with
  • The level of creativity when it comes to solving problems
Cons :
  • Honestly I can't think of anything I didn't like with VT Labs
Project Details
Web Development
$0 to $10000
4 months ago
  • Scheduling & Timeline
  • Value for money
  • Communication
  • Quality of deliverable
  • Customer support
  • Overall ratings
10 User Score
User Recommendation Score

Reliable software development partner

K
posted on 9/6/21
I am the founder of Vesta Sleep, a company that makes innovative sleeping products.
We were in need of a software development company to create a fully-customized Shopify theme.
VT Labs added new services and non-standard features, which the original Shopify theme didn't support. Also, they continuously help with Shopify store updates for better functionalities.

I'm pretty satisfied working with VT Labs. They not just accomplished tasks but suggested reasonable options. We have been continued to work with VT Labs on implementing new features and improving UX.

What is it about the company that you appreciate the most?

VT Labs have a solid background in e-commerce web development. We enjoyed the way they treated us. Their efficiency really stands out. They accomplished tasks and suggested reasonable options.

What was it about the company that you didn't like which they should do better?

Not for now

Project Details
E-commerce Development
$10001 to $50000
posted on 9/6/21
  • Quality of deliverable
  • Value for money
  • Customer support
  • Overall ratings

Best experts for my headless react e-commerce website I could have asked for

Anastasia Bezrukova
4 months ago
I absolutely loved working with the VT Labs team. Their commitment to excellence showed through every step of the way. They helped improve my website, efficiently managed all the work sprints, communicated very clearly and were super proactive and attentive to detail.
Pros :
  • They honesty - they always recommended the simplest solution that could be done in a cost effective way
  • Andrei's coding skills and depth of his technical knowledge, and attention to detail.
  • Flexibility and response times: always available and quick to respond, good turnaround times on deliverables. Never late on deliverables.
Cons :
  • I think there is nothing they could have done better on their side.
  • Few instances where simple tasks took many more hours than I anticipated. But there was no process put in on my end to avoid that.
  • I would have appreciated if we could have done fixed flat fee projects for some of my big sprints.
Project Details
E-commerce Development
4 months ago
  • Scheduling & Timeline
  • Value for money
  • Communication
  • Quality of deliverable
  • Customer support
  • Overall ratings
10 User Score
User Recommendation Score
Executive Interview
Alexander Borodin
Alexander Borodin
CEO, VT Labs
Please introduce your company and give a brief about your role within the organization.
VT Labs is a full-cycle custom software development company with over 5 years of experience. We have proved ourselves as a reliable partner; our name is listed among the leading Shopify developers worldwide by the top ratings and reviews platforms.

Our greatest strengths are Headless Shopify, Ruby on Rails, React.js, and E-commerce Development. We keep scalability a priority, using a headless architecture with Shopify Plus. Our mission is to expand the boundaries of e-commerce for SMBs by creating endless possibilities to tune your sites to adjust market trends.

VT Labs is a family-owned company founded in 2016 in Tallinn. Our R&D office is located in Kyiv. We are EU-based but work globally. Dozens of brands from all around the world exceeded their goals with our scalable solutions. With us, e-commerce gets better.
What is the story behind starting this company?
I am a developer with over 30 years of experience, and I know the ins and outs of IT companies. There was a gap in the market between marketing or design agencies and huge tech companies catering to large enterprises and startups. SMBs had a demand for quality software development services, and it was the perfect moment to set up VT Labs.

The initial idea was to offer development services to all industries. But later on, we realized a lack of scalable solutions in e-commerce development. For e-commerce businesses, it's essential to know that they're going to be able to fill twice or three times as many orders without running into any issues in a few years. Therefore, they need to avoid downtime, preserve the customer experience, and ensure deliveries go out on time at all costs. That means thinking about scalability before it even needs to occur and is quick to act on it. With the ever-changing customer demands, today's e-commerce scalability is more important now than ever before, and we were quick to act on it. We keep scalability a priority, using a headless architecture with Shopify Plus. Nowadays, we mainly serve clients from e-commerce and eliminate bottlenecks that hold businesses back from getting things done.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We do all of the work in-house. Our team and their skills cover all a client’s needs throughout the full software development life cycle - from strategy and design to both frontend and backend development. We have a huge talented in-house team of experts – Developers, Designers, Business Analysts, Quality Engineers, Project Managers, and Marketing Specialists. We solve all the issues as quickly as possible, and without bureaucracy.
How does your company differentiate itself from the competition?
We provide full-cycle software development and support services to optimize "time to value" by converting ideas into working products for customers. Our services span all phases of the SDLC from discovering the requirements, software planning, analysis, design and implementation, and finally, deployment and maintenance. Our approach to work is to identify and solve clients' pain points, adapt quickly to changing business needs, and make their idea a reality. And to do this, regular communication with our customers is essential. Therefore, our project management policy is to be as precise and transparent as possible with our customers.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Our focus area is the e-commerce sector. However, we cater to all industries, as all of them require software solutions.
Please share some of the services that you offer for which clients approach you the most for?
Our strength is web and e-commerce development, with the following core services:
  • Headless Commerce Solutions.
  • Custom Shopify Apps Development.
  • Bespoke Shopify Stores Development.
  • Ruby on Rails Development.
  • React.js and Node.js Development.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Success relies on constant communication with a client, especially during the early stages of a project. We use project management software tools and suitable communication channels to keep clients in the loop regarding project status and schedule. One of the keys to the best customer satisfaction is providing working solutions, not just services. The Agile methodology allows quickly adopting changes to products and makes the development cycle shorter. Also, we offer an after-launch support service to ensure the product is stable and updated. Positive customer feedback on popular research and review platforms like GoodFirms proves that we are on the right track.
What kind of support system do you offer to your clients for catering to their queries and issues?
We provide after-launch support within 2 weeks after launch for our projects. Then, we usually offer options for retainer support.

We also offer software maintenance and support services for new clients who come to us with existing products. We are fixing bugs and improving operational flow but as well as developing solutions that enhance businesses. We are always ready to release, producing business value continuously rather than at the end of a project.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
Choosing the right pricing model means that the client gets the best possible quality for the money he’s paying. We offer two models of payments - Time & Material and Dedicated Team. This approach provides smooth collaboration and allows us to timely respond to scope changes. That ensures the final product will meet the requirements and guarantees a sustainable return on investment.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
Usually, we work on projects larger than worth $10K. However, we offer MVPs development to allow our clients to evaluate the business idea before diving in too deep.
What is the price range (min and max) of the projects that you catered to in 2020?
In 2020, the price range was between $10K and $250K. However, we're used to catering to long-term projects that usually have no final figures.
Where do you see your company in the next 10 years?
In the next 10 years, technology would have a significant impact on the changing landscape of eCommerce. I think the future of e-commerce is with VR and a personalized shopping experience. In addition, there will be a way to offer cheaper, faster, and more convenient shipping.

Our mission statement is to expand the boundaries of e-commerce for SMBs by creating endless possibilities to tune your sites to adjust market trends. And we strive to be the top destination for brands looking for a reliable software development partner to excel in the e-commerce space.
Clients & Portfolios
Portfolios
Booking Map
Skilsmässa
Brazen
Ride Cycle Club
Kulturvandring
Stakora Jewelry
Airlugg
Wiivv
The fjord brewery route
Bull & Stash
Skill Matrix
Skills Exp. of 1 - 3 YearsExp. of 3 - 5 YearsExp. of 5 - 10 YearsExp. of 10+ Years
No. of Emp. Hourly Rate No. of Emp. Hourly Rate No. of Emp. Hourly Rate No. of Emp. Hourly Rate
Javascript 5 49 3 49 4 49 0 0
Node.js 0 0 2 49 0 0 0 0
Ruby on Rails 2 49 2 49 3 49 2 49
Shopify 2 49 3 49 4 49 0 0
ReactJS 5 49 3 49 2 49 0 0