We operated an online store for pet parents who are looking for healthy products. We offer dog and cat treats made from human-grade ingredients, all sourced in the USA.
We had an independent developer set up our store initially and eventually ran into problems. That’s when we found VT Labs – we needed a software development company for ongoing support as well and some customization to support our unique referral program.
We have been working with VT Labs for almost two years now and they have been amazing! Always responsive. They have been able to add new services and non-standard products, which our Shopify theme doesn’t support. Also, they helped us to implement new features on the app and to do some updates for its better functionality.
We are extremely satisfied working with VT Labs. They not just accomplished tasks but suggested reasonable options that provide a more seamless shopping experience for our customers. We are constantly working with VT Labs on implementing new features and improving user experience as our business and offering evolves.
What do you like most about the company?
Responsive, thorough and thoughtful
What they should improve on?