VT Labs

5.0 13 Reviews

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Outpace The Pace. Agile Shopify Development

90% of traditional projects overrun. Honestly now, did you spend your youth dreaming about launching an already outdated store?

🦝 We get it - market shifts are hard for all.

Gain control and confidence without falling behind competitors.

🔄 Change Priorities Anytime: Your needs change, so do we.

🛠️ Uncompromized Quality: Meet timelines by dumping waste, not cutting corners.

🚀 Weekly Value: Consistent, tangible improvements, every single week

Estonia

Sepapaja tn 6, Tallinn, Harju 15551

+1 (209) 299-9832

Service Focus

Focus of E-commerce Development

Shopify - 100%

Focus of Web Development

Wordpress - 20%
Drupal - 20%
Joomla - 20%
Sitecore - 20%
Squarespace - 20%

Focus of Web Designing (UI/UX)

Website - 20%
Ecommerce - 20%
Logo Design - 20%
Digital Design - 20%
Graphic Design - 20%

Industry Focus

Retail - 40%
E-commerce - 30%
Travel & Lifestyle - 30%

Client Focus

70% Small Business

30% Medium Business

Review Analytics of VT Labs

13
Total Reviews

5.0/5
Overall Rating

0
Recent Reviews

What Users Say

Trusted IT Outsourcing partner for E-Commerce Development

Director of Partnerships at WEZOM

Trusted IT Outsourcing partner

Nataliia Raskopa , PR & Marketing Manager at Promodo at Promodo

Trusted IT Outsourcing partner

Serhii Ostrov , PM/Team Lead at Flashly Beauty LLC

Trusted IT Outsourcing partner

Sviatoslav Luchyn , CEO at Flying

Trusted IT Outsourcing Partner with great experience in Ruby on Rails/Shopify development.

Tina Rednikina , Business Development Account Manager at MGroup LLC

What Users Like The Most

VT Labs have a solid background in e-commerce web development. We enjoyed the way they treated us. Their efficiency really stands out. They accomplished tasks and suggested reasonable options.
They're quick and cooperative, and their talent pool is highly skilled. They were true Agile and Scrum masters, maintaining an open feedback loop and consistently delivering on time, ensuring the project progressed smoothly and efficiently.
Swift onboarding, talented team

What Users Like The Least

Not for now
We've had a great experience working with them and look forward to collaborating with them on future projects.
All was good

Detailed Reviews of VT Labs

5.0 13 Reviews

Nataliia Raskopa, PR & Marketing Manager at Promodo

Posted on Jun 12, 2024

Trusted IT Outsourcing partner

Recently, our client who has an e-commerce store was facing system limitations affecting their marketing results. They needed bug fixes, upgrades, and new features but lacked an in-house development team. Since we're responsible for their marketing, we decided to help with hiring a software partner — VT Labs, known for their e-commerce expertise.

I can't share details due to the NDA, but the main tech stack includes React and Shopify. The project started smoothly, and their team, comprising 2 full-stack developers with Shopify experience, 1 QA engineer, and 1 project manager, has been efficient.

Despite ongoing work, we've fixed checkout bugs, improved load times, and begun implementing digital strategies, resulting in increased sales and traffic. So far, both us and the client are satisfied with their work and our communication.

What was the project name that you have worked with VT Labs?

E-Commerce Development

What service was provided as part of the project?

Web Development, Software Development, E-commerce Development

Describe your project in brief

We had a client with an e-commerce store facing system limitations affecting their marketing results. They needed bug fixes, upgrades, and new features but didn't have an in-house development team. Because we were responsible for their marketing results, we decided to find a good software partner from our network. We set up into calls with a few companies, including VT Labs known for their e-commerce expertise. Their project estimate matched our timeline, so we started the software revamp.

What is it about the company that you appreciate the most?

Efficient communication, development expertise, streamlined processes, and an agile approach.

What was it about the company that you didn't like which they should do better?

There were no problems with our project

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$0 to $10000
In Progress
E-commerce

Director of Partnerships at WEZOM

Posted on Jun 12, 2024

Trusted IT Outsourcing partner for E-Commerce Development

I'm part of the team at WEZOM, a software development company. Recently, we got an e-commerce project that required some Shopify expertise. Unfortunately, our developers were all tied up with other tasks, so we needed extra hands and fast. Knowing VT Labs' reputation for Shopify skills in our tech community, we contacted them for help.

They promptly provided a skilled Shopify developer; even their CTO pitched in with valuable insights into our project's architecture. Because of the NDA, I can't go into detail about the project, but their developer has been a great asset in crafting a custom e-commerce store using React and Shopify.

The outstaffing process and onboarding were swift, and things have run smoothly ever since. Their developer consistently delivers top-notch work and a proactive approach. Plus, they've got a talented team behind them, which is always a bonus.

What was the project name that you have worked with VT Labs?

Custom E-Commerce Development

What service was provided as part of the project?

E-commerce Development

What is it about the company that you appreciate the most?

Swift onboarding, talented team

What was it about the company that you didn't like which they should do better?

All was good

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
In Progress
E-commerce

Serhii Ostrov, PM/Team Lead at Flashly Beauty LLC

Posted on Oct 19, 2023

Trusted IT Outsourcing partner

As the Project Manager at Flashly Beauty LLC, my role involves enhancing wholesale sales and preserving brand authenticity for our new beauty brand, which caters to both US and global clients. Our objective was to create a customized Shopify store from scratch to optimize user-friendliness and efficiency, delivering an exceptional customer experience. To accomplish this, we were seeking a technology partner well-versed in both Shopify and custom web development. After conducting our search on LinkedIn, we came across VT Labs, with excellent Shopify skills and an impressive portfolio.

What was the project name that you have worked with VT Labs?

Flashly Beauty LLC

What service was provided as part of the project?

Web Development, Software Development, E-commerce Development

Describe your project in brief

What is it about the company that you appreciate the most?

Over the past six months, their consistent on-time delivery, proactive approach, and responsiveness have exceeded our expectations.

What was it about the company that you didn't like which they should do better?

Working with them has been really good so far.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$50001 to $200000
In Progress
E-commerce

Sviatoslav Luchyn, CEO at Flying

Posted on Aug 03, 2023

Trusted IT Outsourcing partner

I'm the CEO of Flying - a product design agency, and we were on the lookout for skilled software developers to create an efficient and user-friendly e-commerce website for our client. Having previously worked with VT Labs and experienced their expertise, we knew they were the perfect fit to turn our design concept into a functional code.

The VT Labs team brought a diverse set of skills and expertise to the project. Our needs included a full-stack developer skilled in React and Node.js, a Shopify specialist, a project manager, and QA. They were true Agile and Scrum masters, maintaining an open feedback loop and consistently delivering on time, ensuring the project progressed smoothly and efficiently.

We highly recommend VT Labs to any organization seeking a competent and skilled team to bring their design concepts to life through code. We look forward to collaborating with them on future projects.

What service was provided as part of the project?

Web Development, Software Development, E-commerce Development

Describe your project in brief

What is it about the company that you appreciate the most?

They're quick and cooperative, and their talent pool is highly skilled. They were true Agile and Scrum masters, maintaining an open feedback loop and consistently delivering on time, ensuring the project progressed smoothly and efficiently.

What was it about the company that you didn't like which they should do better?

We've had a great experience working with them and look forward to collaborating with them on future projects.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$0 to $10000
E-commerce

Tina Rednikina, Business Development Account Manager at MGroup LLC

Posted on Mar 23, 2023

Trusted IT Outsourcing Partner with great experience in Ruby on Rails/Shopify development.

We required the expertise of skilled backend developers to create an efficient e-commerce platform for our client. Our primary objectives were to deliver a high-performance website within a strict timeline, maintain rigorous coding standards, ensure optimal performance, and provide comprehensive documentation.
We discovered VT Labs through a rating platform and decided to work with them due to their expertise being an ideal match for our requirements. We enlisted one full-stack Ruby on Rails/Shopify developer and one Ruby on Rails developer for the project, and we cannot divulge the project details due to a non-disclosure agreement.
However, VT Labs assisted us in developing backend of an e-commerce project utilizing React, Ruby on Rails, and Shopify. The project was completed on schedule with a high level of quality. Their talent pool is highly skilled, quick, and cooperative, making it a pleasant experience working with them. We will undoubtedly keep them in mind for future projects!

What service was provided as part of the project?

Web Development, Software Development, E-commerce Development

What is it about the company that you appreciate the most?

They're quick and cooperative, and their talent pool is highly skilled.

What was it about the company that you didn't like which they should do better?

I do not have anything to add here. We had perfect experience and keeping them in mind for future projects!

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Tanya Kobzar, Founder and CEO at Diversido

Posted on Mar 03, 2023

Great experience working together, excellent communication, management expectations and support.

We hired Ruby on Rails developer from VT Labs who helped us to build the back-end for our Micromobility project. The collaboration went smoothly, result was delivered in time, all our expectations were met.

What was the project name that you have worked with VT Labs?

Can not disclose the name

What service was provided as part of the project?

Software Development

Describe your project in brief

Micromobility application with IoT devices, mobile application, backend, dashboard, assets, and users management system. Now run successfully on the US market with a lot of active users.

What is it about the company that you appreciate the most?

Communication, readiness to help and adjust, great support after project went to support phase

What was it about the company that you didn't like which they should do better?

Everything was good, no specific improvements are needed, all ok

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$50001 to $200000
In Progress

Tania Lazoryk, Marketing Specialist at Red Jumpers agency

Posted on May 13, 2022

I'm Marketer at Red Jumpers, a partner agency for IT companies. We create a trusted partner network of European tech companies and provide services

We looked for a Ruby on Rails developer who can take charge of a project and ensure that all the required coding is done correctly and efficiently. The ideal candidate needed to analyze reported issues, quickly determine the main problem, and propose technical improvements for the product line.
We exchanged contacts at the networking event and decided to consider them while speaking for developers, and they were by far the most professional and responsive.
We had a kick-off meeting with the VT Labs labs to discuss our goals for the project. After reviewing a few CVs, we decided to give a task to candidates we liked. Those who passed the task proceeded to interviews with our senior team members. In the end, we chose the candidate that fit us best and offered them a Ruby on Rails programming role on e-commerce project.

What was the project name that you have worked with VT Labs?

IT Staff Augmentation for Software Development Company

What service was provided as part of the project?

Web Development, Software Development, E-commerce Development

What is it about the company that you appreciate the most?

They've been great to work with, and we're in the process of hiring more team members from them

What was it about the company that you didn't like which they should do better?

We're completely satisfied with everything. We're confident that they'll be able to help us meet our goals and continue providing excellent service.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$50001 to $200000
Completed

Vadym Karpenko at Gera-IT

Posted on Apr 11, 2022

We’re pretty satisfied with their service. So far, all things are good. We continue work

I’m the CEO and co-founder of Gera IT, an IT outsourcing company.

We looked for a Front-end developer with team leader and department manager experience. A person who is responsible for the produced code and project requirements. A candidate needed to analyze reported issues, proposing technical improvements for the product line.

We’ve known Alexander (CEO and Founder, VT labs) for a long time, so VT labs was the obvious choice.

We had a kick-off meeting with VT labs to discuss our goals. In a short time, our HR team received a couple of CVs for consideration. We gave a task for candidates we liked, and those who passed with the tasks proceeded to a series of interviews with our senior team members. Once we chose the candidate that fits us best, we agreed on costs and placed an offer for a senior frontend (React) programmer role to work as part of our in-house team.

We’re pretty satisfied with their service. So far, all things are good. We continue work

What was the project name that you have worked with VT Labs?

Custom Shopify App (under NDA)

What service was provided as part of the project?

E-commerce Development, Software Development, Web Development

What is it about the company that you appreciate the most?

a very smooth and fast recruiting process, good communication and leadership skills

What was it about the company that you didn't like which they should do better?

There is nothing that comes to my mind about doing better for VT labs

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000
In Progress

Anastasia Bezrukova, Founder & CEO at of Minori

Posted on Apr 06, 2022

Best experts for my headless react e-commerce website I could have asked for

I absolutely loved working with the VT Labs team. Their commitment to excellence showed through every step of the way. They helped improve my website, efficiently managed all the work sprints, communicated very clearly and were super proactive and attentive to detail.

What service was provided as part of the project?

Web Development, E-commerce Development

What is it about the company that you appreciate the most?

They honesty - they always recommended the simplest solution that could be done in a cost effective way

Andrei's coding skills and depth of his technical knowledge, and attention to detail.

Flexibility and response times: always available and quick to respond, good turnaround times on deliverables. Never late on deliverables.

What was it about the company that you didn't like which they should do better?

I think there is nothing they could have done better on their side.

Few instances where simple tasks took many more hours than I anticipated. But there was no process put in on my end to avoid that.

I would have appreciated if we could have done fixed flat fee projects for some of my big sprints.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

James Schweitzer, E-Commerce Specialist at at Ten Thousand, Inc.

Posted on Mar 25, 2022

A very reliable software development partner. I look forward to our future projects together.

I am the E-commerce Specialist for Ten Thousand. We product high-quality athletic apparel.

We came into contact with VT Labs when we were looking to expand our web development operations and e-commerce platform.

VT Labs first worked with us on expanding our operations onto a new website meant for wholesale and team sales. They helped us to implement new features on Shopify and to do some updates for its better functionality. Their thinking is very outside the box and all of our problems were able to be fixed with creative solutions.

What service was provided as part of the project?

Web Development, Software Development, E-commerce Development

What is it about the company that you appreciate the most?

The effective communication and friendly team we are working with

The level of creativity when it comes to solving problems

What was it about the company that you didn't like which they should do better?

Honestly I can't think of anything I didn't like with VT Labs

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$0 to $10000

Sébastien Geldof, Product Specialist at at Rokoko

Posted on Jul 30, 2021

Reliable software development partner

I am the e-commerce manager at Rokoko.com - We run a headless e-commerce system (Webflow and Shopify) and needed to migrate several apps and APIs to Shopify scripts to improve the scalability of our store and improve the user experience at checkout. VT Labs were able to help define the scope of the project, understand the business value we were looking for and help implement the best solution. They were able to complete the project within budget and timeframe without any big issues. We will continue working with them in the future for other projects.

What service was provided as part of the project?

Web Development, Software Development, E-commerce Development

What is it about the company that you appreciate the most?

Reliable, good communication.

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000

Kaiqiang Xu

Posted on Jun 09, 2021

Reliable software development partner

I am the founder of Vesta Sleep, a company that makes innovative sleeping products.
We were in need of a software development company to create a fully-customized Shopify theme.
VT Labs added new services and non-standard features, which the original Shopify theme didn't support. Also, they continuously help with Shopify store updates for better functionalities.

I'm pretty satisfied working with VT Labs. They not just accomplished tasks but suggested reasonable options. We have been continued to work with VT Labs on implementing new features and improving UX.

What service was provided as part of the project?

E-commerce Development, Software Development, Web Development

What is it about the company that you appreciate the most?

VT Labs have a solid background in e-commerce web development. We enjoyed the way they treated us. Their efficiency really stands out. They accomplished tasks and suggested reasonable options.

What was it about the company that you didn't like which they should do better?

Not for now

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$10001 to $50000

Ilya Seglin

Posted on Mar 04, 2021

Extremely reliable software development partner

We operated an online store for pet parents who are looking for healthy products. We offer dog and cat treats made from human-grade ingredients, all sourced in the USA.

We had an independent developer set up our store initially and eventually ran into problems. That’s when we found VT Labs – we needed a software development company for ongoing support as well and some customization to support our unique referral program.

We have been working with VT Labs for almost two years now and they have been amazing! Always responsive. They have been able to add new services and non-standard products, which our Shopify theme doesn’t support. Also, they helped us to implement new features on the app and to do some updates for its better functionality.

We are extremely satisfied working with VT Labs. They not just accomplished tasks but suggested reasonable options that provide a more seamless shopping experience for our customers. We are constantly working with VT Labs on implementing new features and improving user experience as our business and offering evolves.

What service was provided as part of the project?

E-commerce Development, Software Development, Web Development

What is it about the company that you appreciate the most?

Responsive, thorough and thoughtful

What was it about the company that you didn't like which they should do better?

Rating Breakdown

Quality
Schedule & Timing
Communication
Overall Rating

Project Detail

$0 to $10000

Client Portfolio of VT Labs

Project Industry

E-commerce - 53.3%
Consumer Products - 6.7%
Travel & Lifestyle - 26.7%
Legal & Compliance - 6.7%
Healthcare & Medical - 6.7%

Major Industry Focus

E-commerce

Project Cost

$50001 to $100000 - 20.0%
$10001 to $50000 - 33.3%
$100001 to $500000 - 6.7%
Not Disclosed - 13.3%
$0 to $10000 - 26.7%

Common Project Cost

$10001 to $50000

Project Timeline

1 to 25 Weeks - 93.3%
51 to 100 Weeks - 6.7%

Project Timeline

1 to 25 Weeks

Clients: 7

Rokoko
Ten Thousand
Vesta Sleep
Minori
Greek Flavours
Bids
Fete Imperiale

Portfolios: 15

Custom Shopify and Webflow development

Project scope:

Custom Shopify development
Webflow development
Clone store with geolocation detection
Rebuild a custom volume and bundle discount logic in Shopify scripts
Conditional currency symbol display
VAT exemption validation at checkout
Checkout redirect to the correct regional Shopify store
Cart UI improvements. Cart API

Web App

Shopify Custom Store For Sleeping Product

Vesta Sleep is a multinational sleep technology company committed to designing, developing, and selling sleep products.

Project scope:

Build a custom Shopify Theme from scratch
Shopify store development according to the new design
Integration with Klaviyo. Custom subscribers field
Adding additional features
After-launch development on the retainer agreement basis

Web App

E-Commerce Site for Athletic Wear Brand

Project scope:

Custom Shopify store development for B2B.
Backend development.
Bespoke orders management app.
Custom email notification system.
Some front-end adjustments for the current theme.
QA

Web App

Shopify Headless eCommerce Storefront

Greek Flavours is a digital project representing the largest and most complete online showcase of Greek products.

Project scope:

Discovery Phase
Build Advanced Shopify Store
Custom Frontend with React
Headless CMS with Prismic, Gatsby, and Shopify
Multi-languages with Custom Translation App
Shopify Multi-Currency
Data Migration from Magento to Shopify
Optimized for Conversions and SEO
Integration Zendesk and Klaviyo
Addition Features
UX Improvements

Web App

Custom Ruby on Rails Development. Headless Marketplace with Shopify

Bids.com is an online auction site where shoppers can find virtually any product ranging from high-end fashion, beauty products, jewelry, toys, electronics, and much more.

Project scope:

Shopify Plus Upgrade
Custom Headless storefront web development powered by React.JS
Inventory management
Multi-level marketing (MLM) program integration
Custom checkout page
Post-launch support service

Timeline: 7 months (ongoing)

Web App

Booking Map

Gives locations to products in Shopify stores. Public Shopify application.

Listed in Shopify App Store
Frontend and backend built with Ruby on Rails
Shopify API integration
Shopify payments integration
Google Maps API integration
Google Places API

Turnaround: 2 months

Web App

Skilsmässa

Sweden's largest meeting place for divorce.

We helped Skilsmässa with frontend development service.

Ruby on Rail frontend
Bootstrap 4
Turbolinks
Retina optimization

Turnaround: 2 months

Web App

Brazen

Implementation of a new design of the online store.

Homepage
Product page
Collection page
Cart page
Ingredient page
Other pages of the store

Turnaround: 2 weeks

Web App

Ride Cycle Club

RIDE Cycle Club is an Indoor Cycling studio offering 55-minute intense cardio workouts.

We helped Ride Cycle Club to implement a new design of the online store.

Homepage
Product page
Collection page
Cart page

Web App

Kulturvandring

Web application for self-guided cultural hikes along the Fjord Coast

Frontend and backend built with Ruby on Rails.
Google Maps integration. Advanced maps and markers styling. Routes API.
Internationalization. Norwegian and English locales. Translated models.
SoundCloud API integration.
Vimeo API integration.
Different behavior for mobile and desktop.

Mobile-first approach.

Web App

Stakora Jewelry

Necklace images generation on the server-side and front-end.

Homepage, Product page, Collection page, Cart page
Generation of necklace images on server-side
Generation of necklace images on front-end
Amazon storage for images

Web App

Airlugg

Airlugg offers travelers with rental services for luggage and travel essentials. It enables its customers to choose location, time, and type of luggage.

We helped Airlugg with single page web application for luggage renting.

Ruby on Rails backend
React/Redux frontend
Spree-powered order processing
Spree customization
Geolocation-based product availability
Stripe integration

Web App

Wiivv

Wiivv is a technology company transforming footwear, apparel, and wearables for every human body so that you can move and live your best.

We helped Wiivv to implement of a new design of the online store.

Homepage
Product page
Cart page

Web App

The fjord brewery route

Brewery web guide along the Fjord Coast

Frontend and backend built with Ruby on Rails.
Google Maps integration. Advanced maps and markers styling. Routes API.
Internationalization. Norwegian and English locales. Translated models.
Different behavior for mobile and desktop. Mobile-first approach.
Retina optimization

Web App

Bull & Stash

Implementation of a new design of the online store.

Homepage
Product page
Collection page
Client profile page
Login page
other pages

Applied Technologies

Shopify
Shopify apps: MailChimp, Yotpo Review, Custom Form, Zendesk Support
Amazon AWS
HTML, JavaScript, Jquery, SCSS
Git, UXPin

Features

Homepage
Product page
Collection page
Customer login pages
Customer contact form

Problem-Solving

We had to solve three problems for the owner of the business.

The first was to create an e-commerce website for selling premium quality leather goods. It was the first part of the project and included the homepage, product, collection, and cart pages. The main goal was to implement new layouts with attention to detail. The client used a wireframe from UXPin. We had to find a better solution for the design to reach the second milestone.

The second part of the project was supposed to solve the other two client's problems — adding KYC functionality and support.

To solve the KYC issue, we used integration with third-party apps. By doing this, we changed the standard functionality of login and profile pages. We used apps for social login to give the owner more information about customers and allow customers to save more data in the profile.

To improve support functionality, we added extra features for a customer contact form to allow him to describe an issue in detail. Also, we set the Zendesk integration app to use its advantages for support.

Web App

Executive Interview of VT Labs

Alexander Borodin

CEO

Visit Profile

Please introduce your company and give a brief about your role within the organization.

VT Labs is a full-cycle custom software development company with over 5 years of experience. We have proved ourselves as a reliable partner; our name is listed among the leading Shopify developers worldwide by the top ratings and reviews platforms.

Our greatest strengths are Headless Shopify, Ruby on Rails, React.js, and E-commerce Development. We keep scalability a priority, using a headless architecture with Shopify Plus. Our mission is to expand the boundaries of e-commerce for SMBs by creating endless possibilities to tune your sites to adjust market trends.

VT Labs is a family-owned company founded in 2016 in Tallinn. Our R&D office is located in Kyiv. We are EU-based but work globally. Dozens of brands from all around the world exceeded their goals with our scalable solutions. With us, e-commerce gets better.

What is the story behind starting this company?

I am a developer with over 30 years of experience, and I know the ins and outs of IT companies. There was a gap in the market between marketing or design agencies and huge tech companies catering to large enterprises and startups. SMBs had a demand for quality software development services, and it was the perfect moment to set up VT Labs.

The initial idea was to offer development services to all industries. But later on, we realized a lack of scalable solutions in e-commerce development. For e-commerce businesses, it's essential to know that they're going to be able to fill twice or three times as many orders without running into any issues in a few years. Therefore, they need to avoid downtime, preserve the customer experience, and ensure deliveries go out on time at all costs. That means thinking about scalability before it even needs to occur and is quick to act on it. With the ever-changing customer demands, today's e-commerce scalability is more important now than ever before, and we were quick to act on it. We keep scalability a priority, using a headless architecture with Shopify Plus. Nowadays, we mainly serve clients from e-commerce and eliminate bottlenecks that hold businesses back from getting things done.

What are your company’s business model–in house team or third party vendors/ outsourcing?

We do all of the work in-house. Our team and their skills cover all a client’s needs throughout the full software development life cycle - from strategy and design to both frontend and backend development. We have a huge talented in-house team of experts – Developers, Designers, Business Analysts, Quality Engineers, Project Managers, and Marketing Specialists. We solve all the issues as quickly as possible, and without bureaucracy.

How does your company differentiate itself from the competition?

We provide full-cycle software development and support services to optimize "time to value" by converting ideas into working products for customers. Our services span all phases of the SDLC from discovering the requirements, software planning, analysis, design and implementation, and finally, deployment and maintenance. Our approach to work is to identify and solve clients' pain points, adapt quickly to changing business needs, and make their idea a reality. And to do this, regular communication with our customers is essential. Therefore, our project management policy is to be as precise and transparent as possible with our customers.

What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?

Our focus area is the e-commerce sector. However, we cater to all industries, as all of them require software solutions.

Please share some of the services that you offer for which clients approach you the most for?

Our strength is web and e-commerce development, with the following core services:

Headless Commerce Solutions.
Custom Shopify Apps Development.
Bespoke Shopify Stores Development.
Ruby on Rails Development.
React.js and Node.js Development.

What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?

Success relies on constant communication with a client, especially during the early stages of a project. We use project management software tools and suitable communication channels to keep clients in the loop regarding project status and schedule. One of the keys to the best customer satisfaction is providing working solutions, not just services. The Agile methodology allows quickly adopting changes to products and makes the development cycle shorter. Also, we offer an after-launch support service to ensure the product is stable and updated. Positive customer feedback on popular research and review platforms like GoodFirms proves that we are on the right track.

What kind of support system do you offer to your clients for catering to their queries and issues?

We provide after-launch support within 2 weeks after launch for our projects. Then, we usually offer options for retainer support.

We also offer software maintenance and support services for new clients who come to us with existing products. We are fixing bugs and improving operational flow but as well as developing solutions that enhance businesses. We are always ready to release, producing business value continuously rather than at the end of a project.

What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)

Choosing the right pricing model means that the client gets the best possible quality for the money he’s paying. We offer two models of payments - Time & Material and Dedicated Team. This approach provides smooth collaboration and allows us to timely respond to scope changes. That ensures the final product will meet the requirements and guarantees a sustainable return on investment.

Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?

Usually, we work on projects larger than worth $10K. However, we offer MVPs development to allow our clients to evaluate the business idea before diving in too deep.

What is the price range (min and max) of the projects that you catered to in 2020?

In 2020, the price range was between $10K and $250K. However, we're used to catering to long-term projects that usually have no final figures.

Where do you see your company in the next 10 years?

In the next 10 years, technology would have a significant impact on the changing landscape of eCommerce. I think the future of e-commerce is with VR and a personalized shopping experience. In addition, there will be a way to offer cheaper, faster, and more convenient shipping.

Our mission statement is to expand the boundaries of e-commerce for SMBs by creating endless possibilities to tune your sites to adjust market trends. And we strive to be the top destination for brands looking for a reliable software development partner to excel in the e-commerce space.