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~~Williams Web Solutions empowers businesses to succeed. We are more than just a web design company. Our staff takes the time to learn your business and your industry. The insight we gain from this enables us to provide you with a custom-developed website designed with your business, your target audience and your competition in mind. Unlike many of our competitors, we do not take short cuts by using templates (pre-designed layouts), which limit your website design potential. Once we have created your ideal website, we will use the necessary marketing methods and advertising information to help you advance online. At Williams Web Solutions, our customer care does not end after development and deployment. We will continuously monitor your traffic results, tracking the success of your website and marketing efforts and recommending and implementing improvements when needed.
Since January 2007, Williams Web Solutions has grown to be a highly regarded website development and Internet marketing agency. With a great team of developers and marketers, we very much believe and live the entrepreneurial spirit that makes America great. We have developed and marketed for a large variety of markets and have made inroads into each market allowing us to adapt and know how to properly develop and market you well.
Locations
United States
1328 Center Dr, Kingsville, Kleberg County,,
Kingsville,
Texas
TX 78363
13614556471
Focus Areas
Service Focus
- Web Development
- Web Designing (UI/UX)
- Digital Marketing
- IT Services
Client Focus
- Small Business
- Medium Business
Industry Focus
- Business Services
- Healthcare & Medical
- NGOs
Williams Web Solutions Executive Interview
Robert Williams
CEO
Please introduce your company and give a brief about your role within the organization.
Since January 2007, Williams Web Solutions provides website development, internet marketing, website, and email hosting, and computer and IT services. We believe it is important to provide quality service without compromising the integrity and the entrepreneurial spirit which is what makes America great. We have had the honor to work with a lot of great companies—large, medium, and small—with a vast array of services they do. Because of that, we have earned a solid reputation to get things done efficiently and with high quality. Robert and Judy Williams (husband and wife) own the business.
What is the story behind starting this company?
While working for a dial-up internet provider in Kingsville, Texas during the early 2000s, Robert toyed with the idea to have a website development and computer repair business. When the company closed at the end of 2003 due to poor ownership of the business, Robert briefly worked as a car salesman and in various positions at Taco Bell. The fall of 2004 found Robert working for a software development company in Corpus Christi. After working for the company for a little over a year providing IT solutions and website development, the software development company decided to go back to its origins to provide only software development…which effectively and immediately meant that Robert’s services were no longer needed. It was proposed, however, that since Robert had established a quality level of service and seemed to have gained a solid group of clients that he should start his own business. After a weekend of prayer, consultation with their pastor, and a bit of research, they started Williams Web Solutions on January 8, 2007, with a handful of clients all located in the Corpus Christi area, $100, and two Walmart gift cards. Since then Williams Web Solutions has grown to develop websites and been involved as a contract development agency (with the help of a number of contractors/developers over the years) with clients all around the globe and provide a solid IT business in the whole of South Texas.
What are your company’s business model–in house team or third party vendors/ outsourcing?
Initially, Williams Web Solutions did everything in-house with Robert providing all of the development, marketing, contract development and negotiating, IT, etc., etc., etc. while Judy took care of the finances and was involved in various business decisions. Within a couple of years, Williams Web Solutions has hired a number of contract developers to help on various projects and without their help, Williams Web Solutions would not have seen growth during those formidable years.
Recently Williams Web Solutions has pulled back on the use of contract developers to keep everything in-house and increase response time to client needs. We do not and will not offshore/outsource due to lack of real quality of the development, high contractor costs, developers would not support the owners’ vision of the company, and truthfully it is an exploitation of “cheap labor”.
Recently Williams Web Solutions has pulled back on the use of contract developers to keep everything in-house and increase response time to client needs. We do not and will not offshore/outsource due to lack of real quality of the development, high contractor costs, developers would not support the owners’ vision of the company, and truthfully it is an exploitation of “cheap labor”.
How does your company differentiate itself from the competition?
We do not use templates, content management systems (CMS), or shortcut methods for designing websites. Every website is handcrafted work of art (line by line) to not only control the quality but to ensure the client receives the best website designed and properly marketed they could get. Further and because we embody the entrepreneurial spirit, we love to see start-ups and small businesses succeed…and if we could be a little part of their success, even better.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We have designed websites for almost every major industry out there…so no client is too small or too unique for us to not want to design a website and market a business. For all of the websites we develop, these clients host with us. Many have had us redesign their website a number of times over the years to keep it fresh.
Please share some of the services that you offer for which clients approach you the most for?
Website development, website maintenance, and internet marketing.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Google and most of the review websites we are on have us at 4.8 to 5.0 (out of 5).
What kind of support system do you offer to your clients for catering to their queries and issues?
We field the phone calls, emails, text messages, and job tickets as promptly as possible. This is a big part of why we are very successful.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.).
Website development is a flat rate with 50% upfront and the last 50% upon launch of the website. Maintenance and additional internet marketing are at an hourly rate.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We are glad to take on clients of any size and any realistic budget (you cannot get a Rolls Royce quality website on a chicken-broth budget). We developed websites when we first started for around $350 but our average price over the past five years or so has been around $650-1000 and our largest project was about $35,000.
What is the price range (min and max) of the projects that you catered to in 2021?
About $650.
Where do you see your company in the next 10 years?
The internet has changed considerably since I first began to use it in 1996 with many rules and standards established by major search engines over the past five years or so. And because businesses are necessitated to be quickly and easily found on the Internet, Williams Web Solutions has and will continue to roll up its sleeves to help as many start-ups and small businesses that are out there that need a website and a properly established online presence.
