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Verified Profile
WPWeb Infotech is one of the renowned WordPress Development companies in India, USA. We offer custom WordPress plugin development, WooCommerce development, and theme customization services to help clients equip their websites with essential features and functionalities. We have developed 100+ WordPress plugins and themes for various industries, such as Automotive, Social, Telecom, Educational, Media, Finance, and Event Management, among many others. We have 15K+ happy clients, who use our WordPress, WooCommerce, and Easy Digital Downloads Extensions globally.
Locations
India
704, City Center 2, Science City Road, Sola, Ahmedabad, Gujarat,
Ahmedabad,
Gujarat
380060
+91 74879 53665
United States
21 Ridgeview road,
New Jersey,
New Jersey
08075
+1 848 228 2080
Focus Areas
Service Focus
- E-commerce Development
- Web Development
- Software Development
Client Focus
- Small Business
- Large Business
- Medium Business
Industry Focus
- Gambling
- Education
- Information Technology
WPWeb InfoTech Pvt Ltd Executive Interview
Jigar Shah
CEO & Founder
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
According to me, GoodFirms is the topmost Platform that understands and creates a bridge between the client and service provider because nowadays they are doing the toughest job in the current market where the competition reaching the highest point and the market is conveying the cheaper to serve. So I suggest keeping doing the great work you do for several years.
Partnering with GoodFirms has been extremely helpful to us. The platform helps portray our services at their best and also helps us get quality leads. The platform adds to our credibility since our esteemed clients can also drop by and review us which makes things transparent.
Partnering with GoodFirms has been extremely helpful to us. The platform helps portray our services at their best and also helps us get quality leads. The platform adds to our credibility since our esteemed clients can also drop by and review us which makes things transparent.
Please introduce your company and give a brief about your role within the organization.
WPWeb Infotech Pvt. Ltd. is one of the renowned WordPress Development Company provides WordPress solutions for the past 5+ years with 40+ enthusiastic developers. Our expertise and experience in WordPress let us solve almost any business and technical challenge for startup and mid-sized businesses.
Since then, we've been developed and optimized 100+ websites, migrated 40+ websites to WordPress, and developed 100+ plugins with more than 200+ happy clients. Our key expertise includes WordPress Design and Development, WooCommerce Design and Development, WordPress Plugin Development, WooCommerce Plugin Development, WordPress Theme Design and Development, WooCommerce Design and Development, EDD (Easy Digital Downloads), WordPress Speed Optimization, WordPress Migration Services in various industries like automotive, social, telecom, educational, media, finance, event management, and many more.
My role at WPWeb Infotech Pvt. Ltd. is to provide our employees and customers both an idealistic and strategic vision, values, and knowledge and to support every member of the company. 85% of an existing customer's repeat business tells us how well we achieve our customer's goals. We are still innovating at WPWeb Infotech Pvt. Ltd. and making it a preferred choice for customers and employees.
Since then, we've been developed and optimized 100+ websites, migrated 40+ websites to WordPress, and developed 100+ plugins with more than 200+ happy clients. Our key expertise includes WordPress Design and Development, WooCommerce Design and Development, WordPress Plugin Development, WooCommerce Plugin Development, WordPress Theme Design and Development, WooCommerce Design and Development, EDD (Easy Digital Downloads), WordPress Speed Optimization, WordPress Migration Services in various industries like automotive, social, telecom, educational, media, finance, event management, and many more.
My role at WPWeb Infotech Pvt. Ltd. is to provide our employees and customers both an idealistic and strategic vision, values, and knowledge and to support every member of the company. 85% of an existing customer's repeat business tells us how well we achieve our customer's goals. We are still innovating at WPWeb Infotech Pvt. Ltd. and making it a preferred choice for customers and employees.
What is the story behind starting this company?
About five years ago on August 15, 2015, I began my journey by creating WPWeb Infotech Pvt. Ltd. One of my friends and customers; Daniel Waser motivated me to begin selling WordPress plugins, as I was the developer of the plugin myself and was involved with him for nearly 3 years. I have launched few plugin ideas like Social Auto Poster and Social Login, in which I have a very overwhelming market response. I then began developing EDD extensions (Easy Digital Downloads).
Currently, we create WordPress and WooCommerce plugins and focus on clients looking for such services so that they can also sell them all kinds of plugins or themes, such as plugin or theme development, design, support, and even digital marketing.
Currently, we create WordPress and WooCommerce plugins and focus on clients looking for such services so that they can also sell them all kinds of plugins or themes, such as plugin or theme development, design, support, and even digital marketing.
What are your company’s business model–in house team or third party vendors/ outsourcing?
We don't believe in project outsourcing, we do all our work in-house. The internal team covers all the development stages from requirement gathering, implementation, and making the project live. We have 40+ WordPress gurus, committed to providing 100% satisfaction.
How does your company differentiate itself from the competition?
Our company at many levels is different than others because we simply do not accept ideas from startups and construct the project according to the indicated needs. It is the core value of WPWeb Infotech Pvt. Ltd. that we like to work with companies that let us investigate and develop an idea. We are their research and development providers when startups approach us with an idea. We do not just take the idea but take it all along to get the best out of the competition, and then come back and develop new strategies, new characteristics, new approaches so that when the customer introduces his picture.
We prefer PHP frameworks such as CI or Laravel and we strongly propose WordPress only for our customers for open source technology.
We continue to update our WordPress plugins to the latest WordPress version and ensure that it is 100% multilingual. Furthermore, we always ensure that all WordPress coding standards are followed. We also propose to use actions/filters, so you can easily do so if any customer wants to customize the same thing.
We continue to update our WordPress plugins to the latest WordPress version and ensure that it is 100% multilingual. Furthermore, we always ensure that all WordPress coding standards are followed. We also propose to use actions/filters, so you can easily do so if any customer wants to customize the same thing.
We are also Envato Elite Author on CodeCanyon. We have more than 25+ products that have been designed and put on the market; the products that Envato has chosen as the editor.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
Yes, 85% of our clients are repeat clients who have worked with us in past. We, WPWeb Infotech Pvt. Ltd. provides the ideal solution for WordPress, WooCommerce, EDD, WordPress migration, WordPress speed optimization, and plugin development in WordPress, WooCommerce, and EDD.
Please share some of the services that you offer for which clients approach you the most for?
WPWeb Infotech Pvt. Ltd. has extensive experience and broad technological expertise in affording full-cycle web development services in several industries, including automotive, social, telecommunication, education, media, finance, and many more.
Services we provide:
- WordPress Design and Development
- WooCommerce Design and Development
- WordPress Plugin Development
- WooCommerce Plugin Development
- WordPress Theme Design and Development
- WooCommerce Design and Development
- EDD (Easy Digital Downloads)
- WordPress Speed Optimization
- WordPress Migration Services and many more
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
The testimonials from our client clearly state our customer satisfaction. Our key focus always remains to deliver perfection and ensuring full customer satisfaction.
To cater to our customer’s requirements we make sure we understand the entire business logic and furnish them with a work plan that not just adds value to their website but also to their business. Our prime goal is to keep transparency and being responsive to any of our client’s needs.
To cater to our customer’s requirements we make sure we understand the entire business logic and furnish them with a work plan that not just adds value to their website but also to their business. Our prime goal is to keep transparency and being responsive to any of our client’s needs.
What kind of support system do you offer to your clients for catering to their queries and issues?
We’re always responsive to our client’s requests and make sure we’re available to answer any of their queries or concerns or dig into any piece of development on an immediate basis. We also make use of several project management tools that help us keep things on track and easy to manage thereby making it a smooth sailing experience for our clients.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
We work with various pricing models on different products. For instance, we have a flat rate on the WordPress plugins, per site with lifetime updates and 6-month free support. While for the service industry, we follow 3 different models as under:
FIXED PRICE MODEL
When the client's requirements are clear we suggest going ahead with this model where the scope of work for the project is defined and agreed mutually and milestones are defined.
When the client's requirements are clear we suggest going ahead with this model where the scope of work for the project is defined and agreed mutually and milestones are defined.
TIME AND MATERIAL
In instances where it is difficult to specify the scope, specifications, and implementation for the development of a project the time and material engagement model becomes an attractive option. In this business model, all the activities are supervised on an hourly basis. The client is then charged based upon a predefined hourly rate.
DEDICATED RESOURCE HIRING
The dedicated web developer model is the most flexible business model where we align a resource to dedicatedly work with the client & his team. The resource exclusively works on any of the client’s projects. This model is economically most competitive as well.
In instances where it is difficult to specify the scope, specifications, and implementation for the development of a project the time and material engagement model becomes an attractive option. In this business model, all the activities are supervised on an hourly basis. The client is then charged based upon a predefined hourly rate.
DEDICATED RESOURCE HIRING
The dedicated web developer model is the most flexible business model where we align a resource to dedicatedly work with the client & his team. The resource exclusively works on any of the client’s projects. This model is economically most competitive as well.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We are a profitable company and are therefore interested in large-scale projects because they are certainly more profitable. We do, however, have experience working with very low-budget companies or can reduce the web development budget of any company by offering customers the benefit of our out-of-the-box skills. Whereas we have taken projects worth 3000$ in the past, we need to filter projects now that we are older and look forward to projects that are between $20K -$200K.
What is the price range (min and max) of the projects that you catered to in 2020?
The average size of our projects in 2020 was from $20K to $200K. This isn't the real image, however. We also packaged more than $400K in a couple of long-term projects and many very close to them.
Where do you see your company in the next 10 years?
As of now, we’ve already gathered a respectable amount of recognition as a WordPress Development Company. Moving forward in years to come we anticipate growing our footprints globally and being recognized as a global pool of talent in the web & mobile app development sector.
WPWeb InfoTech Pvt Ltd Clients & Portfolios
Key Clients
- GoDaddy
- Automattic
- Foxi Music
- Cannabis Content
- My Club Group
- Sound Choice
- Midwest Pet Wholesale
WPWeb InfoTech Pvt Ltd Reviews
10 Reviews
- All Services
- E-commerce Development
- Web Development
- Relevance
- Most Recent
- Rating: high to low
- Rating: low to high
Steve Boone
Posted on Dec 23, 2020
WPWeb has done quality work for our business and we recommend them
Review Summary
Our business has worked closely with WPWeb for more than a year. Their developers have completed two websites for us, both utilizing Wordpress and Easy Digital Downloads. They have done a good job on both and we are pleased with their quick turn around time. The websites are being continuously updated and revised, and WPWeb always figures out a way to implement our frequently complicated requests. Everything is coordinated through a dedicated project manager, and that project manager is our point of contact for any changes or revisions. Our project managers have all been well organized and good communicators. If there were ever any unclear issues it was easy to jump on a Skype call to make sure we were all on the same page. We are pleased to be working with WPWeb and will continue to do so.
What is it about the company that you appreciate the most?
They are good communicators and deliver on schedule.
Jing An Teoh, Student at at National University of Singapore
Posted on Aug 03, 2021
Excellent customer support
Review Summary
I downloaded the company’s WooCommerce PDF Voucher plugin and while testing out its functions, we noticed something about the voucher redemption process that we’d like to tweak. Having almost no experience in web development, we immediately sought out the company’s customer support and boy am I amazed.
Within just 3 hours of reaching out to their support team, they quickly got back to us which was then followed by prompt, warm and professional support that spanned over 6 working days. During this process, the support team patiently guided me in what I needed to do and know. Despite having more questions and requests for the plugin, the support team patiently tended to all my queries in an unwavering and friendly manner. In addition, the team also provided timely updates on their progress without me asking, which I felt was very professional of them as it provided great reassurance for me as a client.
Overall, I am pleased with the customer support I received and I would surely recommend this company’s products to all of you out there.
Within just 3 hours of reaching out to their support team, they quickly got back to us which was then followed by prompt, warm and professional support that spanned over 6 working days. During this process, the support team patiently guided me in what I needed to do and know. Despite having more questions and requests for the plugin, the support team patiently tended to all my queries in an unwavering and friendly manner. In addition, the team also provided timely updates on their progress without me asking, which I felt was very professional of them as it provided great reassurance for me as a client.
Overall, I am pleased with the customer support I received and I would surely recommend this company’s products to all of you out there.
What is it about the company that you appreciate the most?
Swift, prompt and sincere customer service
Roberto Guayaquil Faytong, Administrative Director at Joyeria Marthita
Posted on Sep 27, 2021
Excellent support and work by them!
Review Summary
I needed a custom plugin for my website and I am glad I chose to work with them. All communication was smooth and they immediately understood what I needed. They even made suggestions to improve what i was trying to accomplish with the custom development at no additional cost. They are very patient and clarify any doubts that may arise with the work.
Excellent support and excellent work. I am happy that i worked with them and definetly will work with them again.
Excellent support and excellent work. I am happy that i worked with them and definetly will work with them again.
What was the project name that you have worked with WPWeb InfoTech Pvt Ltd?
Excellent support and work
What is it about the company that you appreciate the most?
The communication and undertanding of what it needs to be done
What was it about the company that you didn't like which they should do better?
Nothing. They very reliable
Suhani
Posted on Jul 28, 2021
One of the best Web Development companies to work with
Review Summary
WPWeb always goes an extra mile when it comes to understanding a project, its business logic and then takes over the development. We've worked with WPWeb as our Development partner for over a year now and have always found the team to be diligent, extremely responsive and proactive during our development phase. Based upon our experience, we would highly recommend them and will definitely be partnering with them for any of our development needs.
What is it about the company that you appreciate the most?
WPWeb always goes an extra mile when it comes to understanding a project, its business logic and then takes over the development. We've worked with WPWeb as our Development partner for over a year now and have always found the team to be diligent, extremely responsive and proactive during our development phase. Based upon our experience, we would highly recommend them and will definitely be partnering with them for any of our development needs.
What was it about the company that you didn't like which they should do better?
I think they are doing great job !
Archit Prajapati, Wordpress Developer
Posted on Jan 10, 2022
I would highly recommend WPWeb Infotech's service for Digital Marketing as my experience was excellent through out the project.
Review Summary
The Digital Marketing team at WPWeb Infotech takes the time to explain the SEO procedure with significantly improving the website's quality. Additionally, their team gave detailed reports on all of the optimization work they performed on my website. My website generates more traffic and leads by ranking better for my targeted keywords. For SEO and other digital marketing services, I strongly suggest WPWeb Infotech.
What was the project name that you have worked with WPWeb InfoTech Pvt Ltd?
SEO Optimization of the Website
Describe your project in brief
I required SEO services for my website in order for it to obtain more traffic and become more well-optimized for search engines. Now my website is easily visible.
What is it about the company that you appreciate the most?
Exceptional team support as well as a clear communication process
What was it about the company that you didn't like which they should do better?
Make an attractive environment of healthy competition. There is nothing negative from my side for now.
Angel Akeno
Posted on Sep 20, 2021
Excellent support and communication
Review Summary
I ordered a gateway plugin for my WordPress site. I needed a custom solution that was not part of the prepackaged product. I received great support and a custom solution that worked flawlessly. I honestly couldn't be happier and will definitely continue to use WPWeb.
What is it about the company that you appreciate the most?
Excellent communication and support.
What was it about the company that you didn't like which they should do better?
Nothing. Could not be happier with the entire process.
Francis Mangoba, Vice President at Communication Link Solutions BPO
Posted 8 months ago
Review Summary
I hired WPWeb InfoTech Pvt Ltd for setting up Social Auto Poster and they have completed that at perfection. They have exhibited superior Knowledge of the job content and requirements, they were able to deliver the finished project in under 3 days and kept me informed of all scheduled developments along the way, also Chintal has provided excellent support all the way. I am very satisfied and I won’t hesitate in using their services again.
Tomas Iturrieta Fassino
Posted on Aug 31, 2021
Amazing products and customer support!
Review Summary
i've been using one of their plugins for some months now and it's helped my website inmensely. It works seamlesly with my store, and thei've even helped me with a few custom functions to make the experience even better! their customer support has been very helpful, and very fast with their responses, and the comunication has been very smooth.
What is it about the company that you appreciate the most?
very helpful customer support, and very fast and clear comunication
Alex Whyke
Posted on Feb 08, 2021
Quality work, great communication, highly dedicated
Review Summary
To get my client's website up and running, we required custom plugin coding work and WPWeb completed the project perfectly. Their team is exceptional at what they do. Really easy to talk to, they understood exactly what was required and delivered. Highly recommend and will definitely be doing more business with them!
Adam G, Founder at at Foximusic.com
Posted on Jul 29, 2021
Excellent technology partners, highly recommended
Review Summary
Working with this great team for more than 2 years now and it's been a very pleasant collaboration.
This team is highly proactive with professional and solid domain knowledge in all aspects of WordPress development and EDD customizations.
This team is highly proactive with professional and solid domain knowledge in all aspects of WordPress development and EDD customizations.
What is it about the company that you appreciate the most?
The personal account manager for our project was great. Really nice to have one person as your go-to person. They are always happy to supply any information you need. They delivered what was expected from the project and offered continued support for any future issues or questions. Highly recommend them for their services and would continue working with them in the future!