I hired Zealous Systems to handle a site migration for me and build membership site functionality for my Wordpress website. While they managed to migrate my data from my old platform successfully, including my podcast and content, they failed to execute the functionality agreed in the scope of work. The membership site coding they created for me kept breaking down, resulting in many of my clients and site visitors complaining about a confusing registration process that I flagged with Zealous again and again. They never managed to fix it, even after going back and forth about it with them for over 12 months. To make matters worse, they left most of the QA site testing with me, rather than taking the lead on ensuring no errors existed in their coding. When I did these checks, I regularly found sloppy errors, typos, and design flaws. Working with Zealous was hugely time consuming and a big waste of money. They also refused to acknowledge their mistakes even after the next team I hired summarised all the errors in their coding. I will never work with Zealous again, and I would recommend you steer clear of their company.
What is it about the company that you appreciate the most?
Initially, they were quite professional, but over time, it became clear they had neither the technical capability or professional approach to client management they claimed to have at the start of the project.
What was it about the company that you didn't like which they should do better?
Client services, Quality Assurance, Web Development capabilities, and Site Testing.