Top BPO Companies in Iloilo City, Philippines

Researched by:Goodfirms Research TeamUpdated:September 8, 2026

Goodfirms has reviewed 9 BPO Companies in Iloilo City, Philippines as of September 2026. The top-ranked firm is Helpware (4.9 stars, 11 verified reviews, NA, founded 2015, Iloilo City). Across the category, the median hourly rate is $25, median client rating is 4.9, and 56% of firms employ 50+ members. Explore the vetted BPO Companies in Iloilo City, Philippines below, compare their strengths, and connect with the provider best suited to your requirements.

The BPO companies in Iloilo City aim to provide cost-effective solutions with the help of the best delivery methods and processes that will improve the efficiency of business operations. This will ultimately result in reduced business costs. Are you searching for such BPO services in Iloilo City? Goodfirms can assist you in finding reliable BPO firms in Iloilo City if you are not too good with the research aspect. Without wasting any more precious time, check out the business process outsourcing companies in Iloilo City listed below. The research experts at Goodfirms understand the need for reliability in any partnership. So, they have curated a list after thorough research.

9Verified firms
$25/hrMedian hourly rate
4.9 ★Median rating
56%Have 50+ members

Goodfirms has verified 9 BPO Companies in Iloilo City, Philippines - part of 6,164+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Business Process Outsourcing Companies in Iloilo City | BPO Services in Iloilo City

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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Helpware is among the leading BPO companies, combining AI-enabled precision with world-class teams to deliver customer support, technical support, content moderation, and back-office services. As one of the most trusted business process outsourcing companies, it operates across 19 locations worldwide, offering the scalability to expand ... read Helpware reviews & insights

    NA
    1,000 - 9,999
    2015
    Iloilo City, Philippines
    Outstanding responsiveness, coordinates and connects with the business team and works tirelessly to empathize with and understand customer needs - CEO / Head of Client Success and Product Strategy
    Visit Website
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  • Incorporated in June 2012, iXL started as a TESDA certificated training institution specializing in Near-Hire Training for Call Center Agents in La Paz, Iloilo City. We have evolved from training into a Business Process Outsourcing company with its first U.S. based client specializing in flower delivery in November 2013. Today, we have transformed our business ... read iXL Solutions reviews & insights

    $25 - $49/hr
    10 - 49
    2012
    Iloilo City, Philippines
  • TruAlliant is a Business Process Outsourcing (BPO) company based in the Philippines, specializing in providing offshore sales agents and digital outsourcing services to support sales campaigns across various industries. Key Services: Offshore Sales Agents: TruAlliant offers skilled sales professionals to enhance clients' sales campaigns, focusing on rapid team expansion and sales growth. Digital Outsourcing Services: ... read Trualliant reviews & insights

    < $25/hr
    1,000 - 9,999
    2018
    Iloilo City, Philippines
  • Outsourced VA, who has been in the business since 2009, is a Business Support Outsourcing (BSO) providing virtual support assistant that aims to take away tedious tasks so that clients can focus on income-generating activitieschanging how they do business and allowing them to go to the next level. We are in the business of making ... read Outsourced VA reviews & insights

    < $25/hr
    50 - 249
    2009
    Iloilo City, Philippines
  • We are Rethink-Fair Trade Outsourcing, a trusted provider of business process support, customer service, and IT outsourcing. We have a balanced and holistic approach to managing an offshore delivery center. It creates a positive work environment for our agents and produces outperforming results for our clients, namely increased productivity, higher level of work ownership, and ... read reTHINK by contXtual reviews & insights

    $150 - $199/hr
    250 - 999
    2015
    Iloilo City, Philippines
  • Inspiro is a pioneering leader in global customer experience management. We blend tech-savvy and a people-centric approach to deliver multi-lingual, omni-channel solutions that create awesome customer experiences. We have over 12,000 customer champions in 35 global strategic locations serving some of the world's best-known companies across various industries including media, telecommunications, travel and hospitality, financial ... read inspiro reviews & insights

    $150 - $199/hr
    250 - 999
    Iloilo City, Philippines
  • Virtual Workforce Professionals(registered as VWP Manpower Agency in the Philippines) is ONE of the TOP RATED, MOST CREDIBLE and TRUSTED online Agency in the Philippines. In making a business decision, you are assured that we are your best option in running any of your online services needs. From Telemarketing, Telesales, Customer Service, Virtual Assistance and ... read Virtual Workforce Professionals reviews & insights

    < $25/hr
    250 - 999
    2011
    Iloilo City, Philippines
  • OneVirtual Global Business Solutions is a business process outsourcing company with an offshore facility in the Philippines. We offer various solutions for business owners as well as small to medium sized businesses that could use our services. With our fully-equipped facility, we can avoid any possible occurrence that may disrupt our continuous day-to-day operations. We ... read OneVirtual reviews & insights

    < $25/hr
    50 - 249
    2013
    Iloilo City, Philippines
  • Using AI Tools

    • CanvaCanva
    • ONTRAPORTONTRAPORT
    • HubspotHubspot
    • airtableairtable
    • GeminiGemini
    • + 2 More

    Virtual360 BPO is a Business Productivity Partner providing a team of virtual specialists in marketing, operations, and administration. Instead of relying on a single virtual assistant, we offer a coordinated team that works together to streamline workflows, strengthen client engagement, and improve performance. Each task is handled by a dedicated expert, ensuring quality, consistency, and ... read Virtual360 BPO reviews & insights

    < $25/hr
    10 - 49
    2018
    Iloilo City, Philippines

    Why Virtual360 BPO?

    • Expert BPO solutions at competitive rates
    • Always-on support with proven client results
    • Scalable, reliable outsourcing you can trust

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1 cities with the best Value Score for hiring.

Ranked by a composite blending firm count (supply), average rating (quality), and average hourly rate (cost). Affordability is weighted highest (50%), so this surfaces genuinely affordable destinations - not just the biggest markets.

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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All cities ranked by Value Score.

Every city in scope, ranked by Value Score.

CityFirmsAvg RateAvg RatingValue ScoreAction
PHIloilo City9$64/hr4.971View firms
PHIloilo City
9 firms$64/hr4.9
Value Score71 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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Cities with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Iloilo City · $0-24/hr

5 firms in this tier - more than any other city. Top picks: Virtual Workforce Professionals, OneVirtual, Trualliant.

Top tier leader
Iloilo City · $150+/hr

2 firms in this tier - more than any other city. Top picks: reTHINK by contXtual, inspiro.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

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Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

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